Senior Executive Assistant jobs at Jpmorgan in India, Mumbai

Job Summary:

As an Associate in the Senior Country Business Manager (SCBM)/ COO Office, you will require to have an understanding of financial and operational governance, risk management, and strategic planning to support the CEO/SCO and other senior leaders in achieving the organization's objectives.

Job Responsibilities:

• Execute new business strategies, strategic initiatives, or platforms, aligning business and support functions (Finance, Tech, Ops, Legal, Compliance).
• Optimize 'bottom line' business performance by driving key initiatives & KPI’s
• Identify, escalate, and mitigate business risks that could impair our ability to do business, such as legal, tax, regulatory, capacity issues etc.
• Analyze financial performance, including expenses; identify productivity initiatives and drive implementation.
• Partner with the Business, Operations, and Technology in defining future workflows and implementing related technology and projects to meet evolving market requirements.
• Collaborate with relevant stakeholders (CAO functions) location driven strategy
• Maintain the location's operational strategies and ensure the smooth operation and appropriate coordination of all businesses and infrastructure functions.
• Help communicate business strategy, performance and priorities to stakeholders
• Prepare documents, materials for senior management meetings.
• Improve the client experience with local LOBs (e.g., improve onboarding, ensure cross-business client service issues are addressed and resolved in a timely manner).
• Ensure a strong understanding among local LOBs of revenue and expense goals, actual performance, client planning/prioritization, control environment, and cross-LOB gaps and opportunities.

Required Qualifications, capabilities and skills:

• Postgraduate (preferred)/Graduate degree in Business, Finance, Economics, or a related area.
• Highly motivated self-starter with excellent time management and prioritization skills.
• Ability to present well to senior and business heads.
• Strong internal relationship-building skills across a broad range of functions.
• Self-motivated, tenacious, and able to work independently.
• Excellent written and oral communication skills.
• Ability to define and deliver a strategic agenda across multiple groups.
• Strong analytical and problem-solving skills with the ability to analyze large data sets and present conclusions concisely.
• Attention to detail with a logical thought process.
• Ask questions, maintain a pro-active and problem-solving mindset with ability to identify, clearly present and implement well defined solutions
• Strong organizational and time management skills; extremely versatile; ability to prioritize requests; comfortable managing the demands of multiple deliverables running at the same time
• Enthusiastic, self-motivated and effective under pressure. Energetic and dynamic in style.

Preferred Qualifications, capabilities and skills:

• 5-6 Years of experience with minimum 2-3 years’ experience in Business Management or COO Organization (preferred).

As a Data Science Senior Associate within the Card Data and Analytics team, you will leverage your skills and experience in building insights from advanced analytics, Gen AI/LLM tools, and data querying to support our Credit Card business. This role combines consulting know-how, analytical proficiency in statistics, data science, machine learning/AI, proficiency in SQL/Python programming, and visualization methods.

Job Responsibilities:

• Uncover novel use cases of Big Data analytics for the Credit Card business.
• Drive data science/AIML use case development supporting the Card business.
• Help partners define business problems and scope analytical solutions.
• Build an understanding of the problem domain and available data assets.
• Research, design, implement, and evaluate analytical approaches and models.
• Perform ad-hoc exploratory statistics, data mining, and model testing.
• Investigate data visualization techniques for conveying key findings.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree in a relevant quantitative field and 6+ years of data analytics experience or advanced degree in an analytical field.
• Exceptional analytical, quantitative, problem-solving, and communication skills.
• Demonstrated intellectual curiosity for solving business problems.
• Excellent leadership, consultative partnering, and collaboration skills.
• Knowledge of statistical software packages (e.g., Python, R, SAS) and data querying languages (e.g., SQL).
• Experience with modern data science tools (e.g., OpenAI, SQL, Spark, Python).

Preferred Qualifications, Capabilities, and Skills:

• Understanding of key drivers within the credit card P&L.
• Financial services background preferred.
• M.S. equivalent preferred.

Job Summary:

As the Head of India ER Investigations, you will lead a team of ER investigators, working closely with HR Business Partners and Advisors. Your role is crucial in managing complex employee relations issues, ensuring a fair and transparent process, and aligning with our global ER strategy. You will be instrumental in enhancing the employee experience and driving our ER priorities, while embodying our principles of empathy, risk-mindedness, impartiality, and trust.

Job Responsibilities:

• Oversee a team of professionals investigating code of conduct matters with empathy and impartiality.
• Monitor case volumes and ensure adherence to service level agreements, maintaining a risk-minded approach.
• Manage appeals and ensure risk mitigation, engagement, and fairness, building trust within the organization.
• Build high-performing teams through coaching and feedback, fostering an empathetic and supportive environment.
• Advise on ER matters, including grievances, investigations, and disciplinary actions, ensuring alignment with our values and culture.
• Draft, review, and maintain ER-aligned policies and processes that reflect our mission and principles.
• Develop and deliver training on ER issues and employment law, promoting a culture of trust and understanding.
• Monitor cases for trending issues and develop reports for stakeholders, ensuring transparency and accountability.
• Participate in risk and control initiatives and global harmonization efforts, supporting a consistent and trusted ER framework.
• Conduct organizational audits to identify ER issues, listening to employee concerns and addressing them effectively.

Required Qualifications, Capabilities, and Skills:

• 12 or more years of experience in Employee Relations, HR Legal, or Employment Law or deep HR experience.
• Strong knowledge of ER policies and practices.
• Ability to respond to sensitive inquiries and build effective partnerships.
• Strong analytical skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to operate in a matrixed environment and manage difficult situations.
• Strong interpersonal and influencing skills - and ability to interact with colleagues at all levels and build trusted relationships
• Entrepreneurial self-starter with strong sense accountability and ownership
• Strong time management and multi-tasking abilities.

Preferred Qualifications, Capabilities, and Skills:

• Experience with risk-based frameworks and process improvements.
• Familiarity with integrating systems and data for ER investigations.
• Ability to leverage technology to improve efficiency and team capacity.

Job Summary:

As a Unity Product Manager - Senior Associate within our global team, you will be instrumental in delivering key aspects of our product vision & strategy. You will work closely with product managers, UX, technology & data science leads to translate the needs of our users, businesses, and key partners into a strategy that aligns with our program vision. Your role will involve understanding the user journey, developing value propositions, advocating customer needs, identifying and addressing risky assumptions, validating hypotheses, and owning a product from a release-oriented perspective. You will also use data to gain insights about the product & user behaviour and identify improvement opportunities. Your active participation in business demos and effective communication skills will be crucial in managing stakeholder relationships and ensuring successful product rollouts.

• Prior experience and understanding of CIB Operations business areas and trade lifecycle knowledge would be an advantage
• Prior experience or working knowledge of web and database technologies preferred

As a Manager of Software Engineering at JPMorgan Chase within the Consumer and Community Banking - Wealth Management, you will lead an engineering team, overseeing daily implementation activities. Your responsibilities include identifying and escalating issues, ensuring your team's work aligns with compliance standards, business requirements, and tactical best practices.

Job responsibilities

• Provides guidance to immediate team of software engineers on daily tasks and activities
• Sets the overall guidance and expectations for team output, practices, and collaboration
• Anticipates dependencies with other teams to deliver products and applications in line with business requirements

• Manages stakeholder relationships and the team’s work in accordance with compliance standards, service level agreements, and business requirements

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience. In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise
• Experience with Java and Python
• Proficient in automation and continuous delivery methods
• Proficient in all aspects of the Software Development Life Cycle
• Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• In-depth knowledge of the financial services industry and their IT systems
• Practical cloud native experience with AWS
• Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines

Preferred qualifications, capabilities, and skills

• Experience working at code level

As a Senior Associate in the Equities Operations Transformation - Project Management team, you will have the opportunity to deliver a multi-year complex risk management system migration for the Equity Derivatives business. You will scope, elicit, analyze, and document current workflows and new business requirements related to trade capture and trade lifecycle management. You will adopt the agile methodology to promote continuous improvement with stakeholders to increase efficiency, control, and user experience. You will promote the testing of new delivery and reporting of defects in a controlled and timely manner, partnering with Operations, Technology, Product Development, and Front Office to deep dive into issues and promote comprehensive solutions. You will provide regular updates and keep stakeholders engaged and motivated throughout the project lifecycle, taking ownership and delivering the assigned projects with minimal supervision.

Job Responsibilities:• Deliver a multi-year complex risk management system migration for the Equity Derivatives business.
• Scope, elicit, analyze and document current workflows and new business requirements related to trade capture and trade lifecycle management.
• Adopt the agile methodology to drive continuous improvement with stakeholders to increase efficiency, control and user experience
• Drive the testing of new delivery and reporting of defects in a controlled and timely manner
• Partner with Operations, Technology, Product Development and Front Office to deep dive into issues and drive comprehensive solutions.
• Provide regular updates & keep stakeholders engaged and motivated throughout the project lifecycle.
• Take ownership and deliver the assigned projects with minimal supervision.

Required qualifications, capabilities and skills:• 10+ years of experience in an investment banking environment, in Middle Office / Trade Support / Project Management
• Degree holder in Finance / Economics or other related disciplines

• Strong knowledge of the Equity Derivatives business, products, and front-to-back processes and system infrastructure.
• Hands-on experience with the risk management system, specifically in trade capture, trade management and lifecycles.
• Excellent business analysis, data analysis, and problem-solving skills to identify, understand, and address operational and technical issues.
• Proven ability of agile, design thinking and problem solving
• Professional skills with JIRA, Confluence, qTest and project management tools
• Flexibility for travel to region ( APAC / EMEA / Americas) for period of 2-3 months within short notice in case of business requirements.