Payment Lifecycle Specialist - Treasury Services jobs at Jpmorgan in India, Mumbai

As a member of the Trade and Transaction Support group within the Alternatives Operations team, you will support multiple processes and project deliverables while aligning with organizational goals. You will gain exposure to various alternatives product types and ensure accurate transaction capture and reconciliation. Your role involves working closely with internal and external teams to meet deadlines and deliverables.

Job Responsibilities:

• Capture all transactions accurately in Risk Management Systems.
• Perform trade support for investor and fund transactions.
• Complete intraday and end-of-day processes, ensuring accuracy.
• Escalate urgent matters requiring senior management involvement.
• Communicate clearly with support teams for query resolution.
• Serve as a central point of contact for Alternatives Operations.
• Oversee and govern multiple vendors and service providers.
• Build understanding of trading structures from financial and operational perspectives.
• Maintain a strong control environment and ensure compliance.
• Identify process improvement opportunities and drive completion.
• Partner with front offices and technology teams globally.

Required Qualifications, Capabilities, and Skills:

• Hold a Bachelor’s degree from an accredited Business institution.
• Demonstrate minimum 5 years of relevant experience in financial services.
• Understand front-to-back operations processes.
• Communicate effectively with strong written and verbal skills.
• Analyze and solve problems with a control mindset.
• Manage concurrent assignments effectively in a deadline-oriented environment.
• Pay strong attention to detail and work independently in a fast-paced environment.

Preferred Qualifications, Capabilities, and Skills:

• Influence and lead discussions across organizational levels.
• Collaborate with all levels of the organization.
• Demonstrate strong project management skills.
• Adapt to changing business and technical environments.
• Display a solid sense of ownership and self-motivation.
• Prioritize work efficiently and manage time effectively.
• Exhibit a proactive approach to problem-solving and process improvement.

Job summary:

As the TS Product Manager (ED/VP Level), you will be responsible for managing the India Domestic Core & Emerging Payment Rails including Payments/Receivables/Channels/Value added services for JPM India’s corporate clients across various market segments including the large Local corporate, subsidiaries of Multinational Corporate relationships across the globe and Non-Banking Financial Institutions (NBFI). You will serve as the voice of the market guiding product evolution & growth engaging with multiple local and regional as well as industry stakeholders.

Business Ownership

• Be on top of business drivers & Revenues
• Articulate & execute against market opportunities with proper prioritization of expansion/evolution/modernization of domestic payment products
• Own the local go to market strategy ensuring market readiness of product releases and accounting for product commercialization.
• Have the ability to present Transaction Services’ capability/roadmap/vision for Senior Management

New Products and Projects Delivery

• Have the ability to manage multiple projects and getting the right mix of application design and technology to deliver the product within timelines
• Work with local and regional stakeholders for Product approvals/Change Managements
• Work with regional product and technology for prioritization and planning for product enhancements
• Identify strategic partnerships with Fintechs/partner banks and work towards onboarding of new partners
• Have the ability to prepare clear Business Requirements documentation and system design, development and implementation
• Have the ability to innovate and come up with tactical solutions that can help reduce time to market
• Work with local technology partners on bespoke solutions for clients

Partnership with Sales/Relationship teams

• Participate in key client pitches, in partnership with the Relationship and Sales team
• Have an ability to prepare compelling pitch books for client presentations with the knowledge of TS capabilities

Operations & Network management

• Have the ability to review Standard Operating Procedures to ascertain they meet the Product requirements
• Work closely with Partner Banks and Vendors for day to day delivery
• Undertake assessments of payment system memberships

Track Regulatory and Market developments

• Track all Regulatory circulars/announcements and evaluate impact to Product/processes
• Maintain harmonious relationships with key regulators/clearing house and advocate future looking updates/client use cases
• Ensure stringent compliance with all rules and regulations impacting the product portfolio
• Track market developments and conduct peer bank benchmarking to help in planning future product roadmap

Stakeholder management

• Liaise with various Regional/Global teams and act as a Subject Matter Expert for India capabilities
• Partner Control teams to ensure Product/operations/Technology are well aligned on an ongoing basis
• Build and maintain relationships with key partners/stakeholders for Build & Commercialization of TS products

Required qualifications, capabilities and skills:

• Sound understanding of Payment rails in India – NEFT/RTGS/NACH/Cheques as well as IMPS/UPI

Preferred qualifications, capabilities and skills:

• Prior experience in Transaction Banking Product/Techno-functional roles with track record of working on complex projects preferred

Job Responsibilities:

• Work with the global product team to come up with a standard client offering.
• Work on developing client reporting, data feed, client dash boarding solutions, waterfall using Crystal, SSRS, Tableau and Cascade. Approach should be scalable.
• Liaise with third party technology provider, FIS, to ensure optimal use of technology.
• Support the Transfer Agency key initiatives.
• Support Sales and Client Services for client’s pitches.
• Steer and influence change within an Operations and Technology environment.
• Work on developing client reporting, data feed, client dash boarding solutions, waterfall using Crystal, SSRS, Tableau, Unqork, and Cascade. Approach should be scalable

Required qualifications, capabilities, and skills:

• B Tech/MCA/ BCOM degree and equivalent experience.
• Deep techno-functional expertise of FIS Investran & DX.
• Crystal, SSRS, Tableau, SQL and VBA skills.
• Exposure to Private Equity Reporting.
• Ability to converse with fund accountants to gather their requirements and the competence to convert the requirements into a reporting solution.
• Strong financial and analytical skill set.
• Self-starter with a proven track record in private equity fund administration

Preferred qualifications, capabilities, and skills:

• Proven verbal and written skills for updates as required to senior management including overall governance (milestone tracking and reporting, monthly and quarterly achievements) and call reports.
• Experience supporting fund administration
• Self-motivated, quick learner, comfortable with responsibility
• Strong at building relationships across teams. Ability to multi-task, dynamically prioritize workloads
• Proven good judgment, particularly with prioritizing your own workload – including managing multiple deliveries simultaneously.

Shift timing: - UK Shift

Embark on a rewarding journey as an Asset Servicing Specialist within our dynamic Asset Servicing team, where you will manage all corporate and income-related events across various asset classes, ensuring precision and excellence in every transaction.

As an Asset Servicing Specialist within our Asset Servicing team, you will manage all corporate and income-related events across various asset classes. You will reconcile positions, process transactions, and serve as a point of contact for internal communication. This role offers the opportunity to leverage your expertise in asset servicing, work closely with business partners, and promote process improvements.

Job Responsibilities :

• Reconcile positions, payments, and process transactions to client’s account.
• Perform both routine and non-routine asset servicing transactions and tasks with moderate to advanced complexity by leveraging intermediate to advanced subject matter expertise. This may include diagnosing problems and providing operational or technical resolution within defined and limited autonomy.
• Manage customer accounts, process payments, income, or taxes, and resolve queries across multiple corporate- and income-related events.
• Understand the asset servicing lifecycle.
• Serve as point of contact for internal communication with Middle Office and Client Service.
• Review peer work and offer suggestions on process improvements.
• Be flexible with extended hours as per business requirements to meet client expectations.
• Work under pressure and in different shifts

Required qualifications, skills and capabilities:

• Excellent prior asset servicing services, securities lending or prime brokerage operational experience
• Strong analytical and problem-solving skills including taking the initiative to drive change and enhance controls
• Ability to manage through a changing business landscape
• Bachelor’s degree required
• Extensive working knowledge of Microsoft Office products including Word, Excel (VLOOKUP), and Outlook