Client Service Analyst - Team Lead jobs at Jpmorgan in India, Mumbai
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India
Mumbai
337 jobs found
25.06.2024
JPM
JPMorgan Client Service Analyst - Team Lead India, Maharashtra, Mumbai
Providing support on inquiries received via phone and emails from clients and internal partners on products like Letter of Credit, Documentary Collections and Stand-by Letter of Credit . Adherence to...
Understanding clients relationships with the bank. Developing, maintaining, and broadening partnerships with Clients (internal and external). Take ownership of inquiry resolution end to end and ensure all complaints are escalated...
Responsible for providing prompt and value-added inquiry services and solutions for JP Morgan Treasury Services clients. Handle day-to-day client inquiries and requests relating to their accounts and transactions. Take ownership...
The role requires the individual to exhibit sound relationship management and communication with internal and external stakeholders, analytical problem solving, and teamwork and time management. Ensure the client queries, stakeholders...
Manage Client queries, building relationships with the Clients and Internal Stakeholders. Manage FI Clients and ensure the local guarantee are timely processed by the foreign bank and Help streamlining text...
Manage group email boxes and SharePoint queues to ensure queries are resolved / responded to within a timeframe and manner sensitive to the urgency of the event, thereby ensuring that...
Manage group email boxes and SharePoint queues to ensure queries are resolved / responded to within a timeframe and manner sensitive to the urgency of the event, thereby ensuring that...
Providing support on inquiries received via phone and emails from clients and internal partners on products like Letter of Credit, Documentary Collections and Stand-by Letter of Credit . Adherence to...
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