Client Service Analyst jobs at Jpmorgan in India, Mumbai
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India
Mumbai
280 jobs found
18.09.2025
JPM
JPMorgan Payment Lifecycle Analyst India, Maharashtra, Mumbai
Utilize independent judgment and technical expertise to resolve exceptions and enhance control environments for technical, financial, and operational processes. Conduct research and data analysis to address non-routine payment lifecycle issues...
Capture all transactions accurately in Risk Management Systems. Perform trade support for investor and fund transactions. Complete intraday and end-of-day processes, ensuring accuracy. Escalate urgent matters requiring senior management involvement....
Lead the implementation of defined goals and objectives, aligning team resources and operations with organizational goals, and ensuring the delivery of high-quality client service. Utilize advanced anti-fraud awareness to detect...
Partner with various Controllers groups within the firm to prepare & review financial statements across different JP Morgan legal entities and geographies. Work with various teams to research, escalate, and...
Support trade orders accurately and efficiently, ensuring seamless flow to subsequent back-office systems. Develop and Utilize knowledge of market products to understand each deal and contribute to the optimization of...
Manage client reporting forums to meet stakeholder expectations. Conduct thorough analysis of existing processes for improvement opportunities. Collaborate closely with internal stakeholders on process initiatives. Monitor effectiveness of implemented changes...
Apply up-to-date product/industry/market knowledge in specialty areas of reporting. Consolidate, review, and analyze quarterly financial data for accuracy and completeness; perform quarter-over-quarter variance analytics. Coordinate data collection and quarterly business...
Utilize independent judgment and technical expertise to resolve exceptions and enhance control environments for technical, financial, and operational processes. Conduct research and data analysis to address non-routine payment lifecycle issues...
As a Client Service Analyst at JPMorgan in India, Mumbai, you will be responsible for providing vital support to JPMorgan’s clients in Mumbai by ensuring that their requests are handled promptly and in an efficient manner. You will act as a liaison between clients and various departments to ensure that all client needs are met in a timely manner.
In this role, you will be the first point of contact for clients and must be able to quickly diagnose any potential issues that may arise. You must also be able to provide solutions in a timely manner, using your strong communication and problem-solving skills. Your job would include: responding to client-side inquiries, scheduling meetings, and handling customer complaints. You will also be responsible for ensuring that all necessary paperwork is completed accurately and timely.
To be successful in the role of Client Service Analyst, you must possess strong verbal and written communication skills. You must be comfortable working with customers and stakeholders of different backgrounds and have the ability to maintain excellent customer relationships. You must also be organized and have the ability to multi-task. Knowledge in customer service, communication, and technical support are preferred but not essential.
At JPMorgan, we are committed to providing our clients with a satisfactory level of service. We pride ourselves on our commitment to prompt customer support and as a Client Service Analyst, you will be right at the heart of this. If you think you have the skills and expertise to join our team, we encourage you to apply via Expoint.