Client Service Analyst jobs at Jpmorgan in India, Mumbai
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India
Mumbai
249 jobs found
21.08.2025
JPM
JPMorgan Centralized Research Group CRG - Analyst Infrastructure Fina... India, Maharashtra, Mumbai
Preparation of pitch material: Work with associates and analysts to prepare marketing materials for client pitches including relevant market / industry updates, ratings advisory materials, and debt / transaction comps....
Fluency in English (Speaking, writing and Reading). Advanced skills in the use of office tools (Excel, Word and Power Point). Related Bachelor’s Degree in Business preferred. Advanced MS Excel skills....
Process all BAU related activities (Pre-matching) in accordance with agreed SLA. Agree on all PO’s with counterparties in a timely manner. Follow up on all high-value trades thoroughly and escalate...
Support activities such as ultimate beneficiary visibility, VS deal reviews, legal document negotiations, product support for technical development, and issue investigations. Collect and analyze metrics on product performance to inform...
Conduct trading research projects to enhance the overall investment process. ·Co-develop and assist in the implementation of systematic trading systems/strategies with traders and technology teams. ·Enhance the tools and processes...
Partner closely with Finance users, Technology and external vendors to deliver strategic regulatory reporting solutions, including process re-engineering for our Finance function. Write JIRA for business requirements and functional specifications....
Leads infrastructure architecture process implementation to achieve functional objectives. Manages multiple complex projects, processes, and initiatives in the function. Be responsible for decisions that influence staffing, budget, and relevant profit...
Preparation of pitch material: Work with associates and analysts to prepare marketing materials for client pitches including relevant market / industry updates, ratings advisory materials, and debt / transaction comps....
As a Client Service Analyst at JPMorgan in India, Mumbai, you will be responsible for providing vital support to JPMorgan’s clients in Mumbai by ensuring that their requests are handled promptly and in an efficient manner. You will act as a liaison between clients and various departments to ensure that all client needs are met in a timely manner.
In this role, you will be the first point of contact for clients and must be able to quickly diagnose any potential issues that may arise. You must also be able to provide solutions in a timely manner, using your strong communication and problem-solving skills. Your job would include: responding to client-side inquiries, scheduling meetings, and handling customer complaints. You will also be responsible for ensuring that all necessary paperwork is completed accurately and timely.
To be successful in the role of Client Service Analyst, you must possess strong verbal and written communication skills. You must be comfortable working with customers and stakeholders of different backgrounds and have the ability to maintain excellent customer relationships. You must also be organized and have the ability to multi-task. Knowledge in customer service, communication, and technical support are preferred but not essential.
At JPMorgan, we are committed to providing our clients with a satisfactory level of service. We pride ourselves on our commitment to prompt customer support and as a Client Service Analyst, you will be right at the heart of this. If you think you have the skills and expertise to join our team, we encourage you to apply via Expoint.