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Client Operations Implementation Specialist jobs at Jpmorgan in India, Mumbai

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India
Mumbai
176 jobs found
18.09.2025
JPM

JPMorgan Fund Servicing Operations Associate India, Maharashtra, Mumbai

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Oversee the maintenance of accurate accounting and securities records for each fund administered, ensuring adherence to all prescribed controls for fund accounting processes. Investigate and resolve issues where accounting or...
Description:
As a Fund Servicing Associate ll within JPMorganChase, you will play a pivotal role in enhancing our fund servicing operations. Leveraging your broad knowledge of fund accounting and administration, you will provide advice and support to ensure progress within established procedures and policies. Your work will have a significant impact on our department, requiring you to apply your advanced analytical and problem-solving skills to develop solutions for varied and complex issues. Your advanced emotional intelligence will be key in building trusting relationships and influencing better outcomes for our team and clients. Your role will also involve planning and organizing your own work, and potentially that of a team, while continuously seeking opportunities for improvement and innovation in our operating platform.
Job responsibilities
  • Oversee the maintenance of accurate accounting and securities records for each fund administered, ensuring adherence to all prescribed controls for fund accounting processes.
  • Investigate and resolve issues where accounting or securities transactions breach the validation tolerances of the JP Morgan system, applying advanced problem-solving skills.
  • Implement operational procedures to complete tasks accurately and timely.
  • Partner with various Operations Teams, Technology, Product, Sales, Program Management.
  • Identify and address vulnerabilities in our fund servicing processes, leveraging your proficiency in continuous improvement to enhance efficiency and resilience.
Required qualifications, capabilities, and skills
  • Demonstrated expertise in fund accounting and administration, with at least five years of experience focusing on maintaining accurate accounting and securities records, evidenced by successful management of related tasks and responsibilities.
  • Demonstrated proficiency in identifying and resolving issues related to accounting or securities transactions, ensuring compliance with validation tolerances.
  • Proven ability to implement operational procedures and controls, with a focus on enhancing cybersecurity and anti-fraud measures.
  • Advanced emotional intelligence skills, with a proven track record of building trusting relationships and influencing better outcomes for teams and clients.
Preferred qualifications, capabilities, and skills
  • Experience working across multiple business areas and/or functions to deliver results
  • Demonstrated expertise in financial reporting, fund administration, accounting, and/or custody, with five years of experience preferred, evidenced by successful handling of related tasks and responsibilities.
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18.09.2025
JPM

JPMorgan Operations Research Scientist Associate - Workforce Planning India, Maharashtra, Mumbai

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Design and development of optimization models and simulation models. Support OR projects individually or part of a project team. Collaborate with stakeholders to understand the business requirements and clearly define...
Description:


As an Operations Research Analyst within the WFP Data Science team, you will tackle complex and high-impact projects. You will assess unstructured problems, develop practical strategies, and propose solutions to enhance decision-making processes. Collaborate with management to prioritize, time, and deliver next-gen operations research solutions.

Job Responsibilities:

  • Design and development of optimization models and simulation models.
  • Support OR projects individually or part of a project team.
  • Collaborate with stakeholders to understand the business requirements and clearly define the objectives of any solution.
  • Identify and select the correct method to solve the problem while staying up to data on the latest OR methodologies.
  • Ensure the robustness of any mathematical solution.
  • Develop and communicate recommendations and OR solutions in easy-to-understand-way leveraging data to tell a story.
  • Lead and persuade others while positively influencing the outcome of team efforts and help frame a business problem into a technical problem resulting in a feasible solution.

Required qualifications, capabilities and skills:

  • Master’s Degree with 4+ years or Doctorate (PhD) with 2+ years of experience in Operations Research, Industrial Engineering, Systems Engineering, Financial Engineering, Management Science, and related disciplines operating as an operations research professional.
  • Experience supporting OR projects with multiple team members.
  • Hands-on experience developing simulation models, optimization models and/or heuristics.
  • Deep understanding of math and theory behind Operations Research techniques
  • Proficient in Open Source Software(OSS) programming languages like Python, R or Scala.
  • Experience with commercial solvers likeGUROBI, CPLEX, XPRESS, or MOSEK & familiarity with basic data table operations (SQL, Hive, etc.).
  • Demonstrated relationship building skills, with a superior ability to make things happen through the use of positive influence.

Preferred qualifications, capabilities and skills:

  • Advanced expertise with Operations Research techniques.
  • Prior experience building Reinforcement Learning Models.
  • Extensive knowledge of Stochastic Modelling.
  • Previous experience leading highly complex cross-functional technical projects with multiple stakeholders.
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18.09.2025
JPM

JPMorgan Trade Lifecycle - Operations Analyst India, Maharashtra, Mumbai

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Capture all transactions accurately in Risk Management Systems. Perform trade support for investor and fund transactions. Complete intraday and end-of-day processes, ensuring accuracy. Escalate urgent matters requiring senior management involvement....
Description:

As a member of the Trade and Transaction Support group within the Alternatives Operations team, you will support multiple processes and project deliverables while aligning with organizational goals. You will gain exposure to various alternatives product types and ensure accurate transaction capture and reconciliation. Your role involves working closely with internal and external teams to meet deadlines and deliverables.

Job Responsibilities:

  • Capture all transactions accurately in Risk Management Systems.
  • Perform trade support for investor and fund transactions.
  • Complete intraday and end-of-day processes, ensuring accuracy.
  • Escalate urgent matters requiring senior management involvement.
  • Communicate clearly with support teams for query resolution.
  • Serve as a central point of contact for Alternatives Operations.
  • Oversee and govern multiple vendors and service providers.
  • Build understanding of trading structures from financial and operational perspectives.
  • Maintain a strong control environment and ensure compliance.
  • Identify process improvement opportunities and drive completion.
  • Partner with front offices and technology teams globally.

Required Qualifications, Capabilities, and Skills:

  • Hold a Bachelor’s degree from an accredited Business institution.
  • Demonstrate minimum 5 years of relevant experience in financial services.
  • Understand front-to-back operations processes.
  • Communicate effectively with strong written and verbal skills.
  • Analyze and solve problems with a control mindset.
  • Manage concurrent assignments effectively in a deadline-oriented environment.
  • Pay strong attention to detail and work independently in a fast-paced environment.

Preferred Qualifications, Capabilities, and Skills:

  • Influence and lead discussions across organizational levels.
  • Collaborate with all levels of the organization.
  • Demonstrate strong project management skills.
  • Adapt to changing business and technical environments.
  • Display a solid sense of ownership and self-motivation.
  • Prioritize work efficiently and manage time effectively.
  • Exhibit a proactive approach to problem-solving and process improvement.
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18.09.2025
JPM

JPMorgan Client Service Manager II India, Maharashtra, Mumbai

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Lead the implementation of defined goals and objectives, aligning team resources and operations with organizational goals, and ensuring the delivery of high-quality client service. Utilize advanced anti-fraud awareness to detect...
Description:
As a Client Service Manager II within JPMorganChase, you will lead a team to deliver exceptional customer service and operational support. Your role involves planning, managing client relationships, and addressing inquiries. You will utilize your anti-fraud expertise to protect clients and the institution. Your knowledge of market products and process automation will drive efficiency. You will manage change and resolve conflicts to achieve team objectives.
Job responsibilities
  • Lead the implementation of defined goals and objectives, aligning team resources and operations with organizational goals, and ensuring the delivery of high-quality client service.
  • Utilize advanced anti-fraud awareness to detect and prevent fraudulent transactions, safeguarding the financial and reputational integrity of both the client and the institution.
  • Drive process automation initiatives, leveraging systems architecture and automation technologies to enhance operational efficiency and service delivery.
  • Manage internal stakeholder relationships, influencing decision-making processes and aligning team objectives with broader organizational goals.
  • Oversee conflict resolution within the team and with clients, employing effective negotiation strategies to ensure win-win outcomes.
Required qualifications, capabilities, and skills
  • 4 or more years of experience in managing customer service teams, with a focus on operational tasks and relationship management.
  • Demonstrated proficiency in planning, with a track record of making decisions on resource allocation to achieve organizational objectives.
  • Knowledge in implementing anti-fraud strategies to detect and prevent fraudulent transactions, protecting both the client and the institution.
  • Proven experience in process automation, with the ability to articulate and apply systems architecture and automation technologies for operational efficiency.
  • Proficient in conflict management, with the ability to facilitate discussions and create win-win solutions using collaboration or negotiation strategies.
Preferred qualifications, capabilities, and skills
  • Experience in the banking or financial services industry, particularly within a commercial or investment banking environment.
  • Strong leadership and team management skills, with the ability to inspire and motivate a team to achieve high performance.
  • Strong analytical and problem-solving skills, with the ability to assess complex situations and develop effective solutions.
  • Familiarity with banking software and systems, as well as proficiency in using data analytics tools to drive decision-making.
  • A mindset focused on continuous improvement, with the ability to identify opportunities for process enhancements and implement changes effectively.
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18.09.2025
JPM

JPMorgan Custody Operations Asset Associate India, Maharashtra, Mumbai

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Strong financial markets product knowledge and understanding of transaction lifecycle in Markets and/or subject matter expertise in Fixed Income, Equities, OTC/ETD and/or Mutual Funds. Strong relationship management and partnership with...
Description:

As a Trade Lifecycle Manager III within JPMorganChase, you will be a key player in managing the operations of the pre- and post-trading life cycle across all asset classes. Your role will involve complex tasks such as coordinating cash movements in and out of client accounts, preparing funding for managed demand deposit accounts, and collaborating with other business lines to ensure proper funding. You will leverage your deep understanding of trade lifecycle principles and practices to make impactful decisions that affect our operations and financial management. Your advanced skills in areas such as process improvement, automation, and project management will be crucial in driving efficiency and innovation in our operations. As a leader, you will manage a diverse team, fostering a culture of continuous improvement and excellence. Your ability to influence and manage internal stakeholders will be key to achieving our strategic objectives.

Job responsibilities

* Lead the execution of complex tasks involving cash movements in and out of client accounts, leveraging advanced knowledge of trade lifecycle principles and practices.

* Drive the development and implementation of process improvement strategies, utilizing advanced proficiency in automation and project management to enhance operational efficiency.

* Oversee the operations of the pre- and post-trading life cycle across all asset classes, ensuring all trades are processed on respective platforms.

* Utilize advanced market product knowledge to maintain compliance with current industry practices and regulations, and to inform strategic decision-making.

* Manage a diverse team, foster a culture of continuous improvement, and leveraging advanced skills in change management to navigate organizational shifts.

* Possess strong analytical and numerical skills

Required qualifications, capabilities, and skills

* 7+ years of experience or equivalent expertise in managing operations functions of the pre- and post-trading life cycle across various asset classes, with expertise in coordinating complex cash movements and preparing funding for managed demand deposit accounts.

* Proven track record in process improvement and automation initiatives to enhance operational efficiency, alongside advanced skills in stakeholder management to influence and drive strategic objectives.

* Extensive experience in managing diverse teams, fostering a culture of continuous improvement and excellence, and understanding the impact of trade support actions on other infrastructure groups like Finance, Market Risk, and Legal.

* Strong communication skills, enabling effective collaboration, as well as attention to detail and a sense of ownership in high-pressure, dynamic environments.

* Comprehensive understanding of key elements in infrastructure groups such as Credit Risk, Operational Risk, and Collateral, recognizing the impact of trade support team actions on these areas.

Preferred qualifications, capabilities, and skills

  • Strong financial markets product knowledge and understanding of transaction lifecycle in Markets and/or subject matter expertise in Fixed Income, Equities, OTC/ETD and/or Mutual Funds.
  • Strong relationship management and partnership with a large array of constituents; ability to manage by influence to promote change and proactively identify and escalating issues.
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17.09.2025
JPM

JPMorgan Asia Pacific Regulatory reporting System Implementation India, Maharashtra, Mumbai

Limitless High-tech career opportunities - Expoint
Processing and analyzing economic and financial market data to produce the Guide to the Market Asia and associated research publications under the Market Insights brand. Innovating and enhancing current processes...
Description:

As an Associate Global Market Strategist in the Global Market Insights Team based in Hong Kong, you will assist the broader APAC team in formulating and disseminating JP Morgan Asset Management's view on the markets, economies and investing to a broad audience including financial institutions, financial advisors and retail clients. You are expected to have a solid understanding of capital markets and strong background in data analysis and competences in coding, as well as being an effective presenter.

Job responsibilities

  • Processing and analyzing economic and financial market data to produce the Guide to the Market Asia and associated research publications under the Market Insights brand.
  • Innovating and enhancing current processes in data compilation and illustration.
  • Conduct research and analysis on economic and financial market developments and generate investment recommendations.
  • Present economic and market analysis, and investment recommendations to key stakeholders.

Required qualifications, capabilities, and skills

  • Strong data analytical skills with econometric or statistics background.
  • Competences in coding (Python) and programming is a requirement. Familiarity with data sources such as Bloomberg, FactSet, Reuters, etc.
  • Advanced degree in Finance or Economics and/or CFA (level 1 or further).
  • Fluent in English, Mandarin and/or Cantonese
  • Strong communications skills in both impactful writing and presenting in virtual and in-person formats. Ability to communicate ideas with passion and clarity (simplify the complex/use of stories and analogies).
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These jobs might be a good fit

17.09.2025
JPM

JPMorgan Custody Asset Servicing Specialist India, Maharashtra, Mumbai

Limitless High-tech career opportunities - Expoint
Reconcile positions, payments, and process transactions to client’s account. Perform both routine and non-routine asset servicing transactions and tasks with moderate to advanced complexity by leveraging intermediate to advanced subject...
Description:

Embark on a rewarding journey as an Asset Servicing Specialist within our dynamic Asset Servicing team, where you will manage all corporate and income-related events across various asset classes, ensuring precision and excellence in every transaction.

As an Asset Servicing Specialist within our Asset Servicing team, you will manage all corporate and income-related events across various asset classes. You will reconcile positions, process transactions, and serve as a point of contact for internal communication. This role offers the opportunity to leverage your expertise in asset servicing, work closely with business partners, and promote process improvements.

Job Responsibilities :

  • Reconcile positions, payments, and process transactions to client’s account.
  • Perform both routine and non-routine asset servicing transactions and tasks with moderate to advanced complexity by leveraging intermediate to advanced subject matter expertise. This may include diagnosing problems and providing operational or technical resolution within defined and limited autonomy.
  • Manage customer accounts, process payments, income, or taxes, and resolve queries across multiple corporate- and income-related events.
  • Understand the asset servicing lifecycle.
  • Serve as point of contact for internal communication with Middle Office and Client Service.
  • Review peer work and offer suggestions on process improvements.
  • Be flexible with extended hours as per business requirements to meet client expectations.
  • Work under pressure and in different shifts

Required qualifications, skills and capabilities:

  • Excellent prior asset servicing services, securities lending or prime brokerage operational experience
  • Strong analytical and problem-solving skills including taking the initiative to drive change and enhance controls
  • Ability to manage through a changing business landscape
  • Bachelor’s degree required
  • Extensive working knowledge of Microsoft Office products including Word, Excel (VLOOKUP), and Outlook
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These jobs might be a good fit

Limitless High-tech career opportunities - Expoint
Oversee the maintenance of accurate accounting and securities records for each fund administered, ensuring adherence to all prescribed controls for fund accounting processes. Investigate and resolve issues where accounting or...
Description:
As a Fund Servicing Associate ll within JPMorganChase, you will play a pivotal role in enhancing our fund servicing operations. Leveraging your broad knowledge of fund accounting and administration, you will provide advice and support to ensure progress within established procedures and policies. Your work will have a significant impact on our department, requiring you to apply your advanced analytical and problem-solving skills to develop solutions for varied and complex issues. Your advanced emotional intelligence will be key in building trusting relationships and influencing better outcomes for our team and clients. Your role will also involve planning and organizing your own work, and potentially that of a team, while continuously seeking opportunities for improvement and innovation in our operating platform.
Job responsibilities
  • Oversee the maintenance of accurate accounting and securities records for each fund administered, ensuring adherence to all prescribed controls for fund accounting processes.
  • Investigate and resolve issues where accounting or securities transactions breach the validation tolerances of the JP Morgan system, applying advanced problem-solving skills.
  • Implement operational procedures to complete tasks accurately and timely.
  • Partner with various Operations Teams, Technology, Product, Sales, Program Management.
  • Identify and address vulnerabilities in our fund servicing processes, leveraging your proficiency in continuous improvement to enhance efficiency and resilience.
Required qualifications, capabilities, and skills
  • Demonstrated expertise in fund accounting and administration, with at least five years of experience focusing on maintaining accurate accounting and securities records, evidenced by successful management of related tasks and responsibilities.
  • Demonstrated proficiency in identifying and resolving issues related to accounting or securities transactions, ensuring compliance with validation tolerances.
  • Proven ability to implement operational procedures and controls, with a focus on enhancing cybersecurity and anti-fraud measures.
  • Advanced emotional intelligence skills, with a proven track record of building trusting relationships and influencing better outcomes for teams and clients.
Preferred qualifications, capabilities, and skills
  • Experience working across multiple business areas and/or functions to deliver results
  • Demonstrated expertise in financial reporting, fund administration, accounting, and/or custody, with five years of experience preferred, evidenced by successful handling of related tasks and responsibilities.
Show more
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