Manager Infrastructure Engineering - Aix/as400 jobs at Jpmorgan in India, Hyderabad

Job responsibilities:

• Strategic Solutions Release Planning & Coordination: Spearhead the strategic planning and coordination of IAM software releases, including meticulous scheduling, sequencing, and deployment. Collaborate closely with technologists and the operations teams across various lines of business to ensure seamless integration and minimal business disruption. Foster readiness across all teams and ensure that the planning and coordination of IAM software releases are directly aligned with the broader organizational goals and business strategies
• Change Management and Risk Mitigation: Oversee comprehensive change management processes, ensuring thorough documentation and managing final approvals. Work collaboratively with technologists to proactively identify and mitigate risks, ensuring smooth release cycles with well-defined backout plans.
• Communication and Issue Resolution: Serve as the central point of contact for all release communications, facilitating stakeholder meetings and providing regular updates on release progress. Collaborate with technologists and the operations team to resolve conflicts, remove blockers, and manage dependencies across business units.
• Stakeholder Engagement: Engage with cross-functional stakeholders and executives, providing regular updates on release status, risks, and impacts. Foster a collaborative environment to ensure successful release outcomes and secure necessary support and resources.
• Quality Assurance: Partner with QA teams and technologists to ensure that all releases meet stringent quality standards. Promote a culture of excellence and continuous improvement in quality assurance practices.
• Governance & Compliance: Enforce adherence to security, regulatory, and audit standards throughout release cycles, leveraging established governance frameworks.
• Continuous Improvement: Identify and implement process improvements to enhance efficiency and effectiveness of the release management lifecycle.
• Reporting: Provide regular updates on release status and performance.

Required qualifications, capabilities, and skills:

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Over 10+ years of experience with general IT Project Management processes, demonstrating a deep understanding of industry standards and best practices.
• Experienced in release planning, change management, and deployment, ensuring smooth transitions and minimal disruptions during project rollouts.
• Skilled in working on agile projects utilizing Scrum methodologies, with a strong ability to manage risks and issues effectively.
• Excellent organizational and communication skills, with strong collaboration abilities.
• Demonstrated managerial experience with a successful track record of leading teams and managing essential functions, fostering a collaborative and productive work environment.
• Proficient in quality assurance standards and diverse reporting methodologies, ensuring high-quality project deliverables and transparent communication of release status.
• Proactive in proposing and implementing process improvements, continuously seeking ways to enhance efficiency and effectiveness.

• Applies technical knowledge to assignments with a defined scope such as testing the performance of the infrastructure and understanding and verifying that requirements were successfully met
• Drives results, collects and analyzes monitoring data in test and production, and sees assignments through to completion
• Carries out day to day work assignments with some guidance and within documented parameters
• Escalates issues to appropriate leaders
• Develops considerations for upstream/downstream data and systems or technical implications
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on Infrastructure engineering concepts and 2+ years applied experience
• Experience in Kafka, KSQL, Splunk, Elastic/Kibana, and FluentD .
• Create dashboards in Grafana, alerting, and query Prometheus.
• Prior experience in support and implementation.
• Programming experience in at least one language, such as Python, or the ability to write complex shell scripts is essential.
• Experience in managing large clusters of Splunk, Elastic, Kafka, and FluentD, providing production support to demanding customers with frequent tickets and critical incidents

• Familiarity with modern front-end technologies
• Relevant experience in designing, developing, and implementing software solutions, constantly seeking to be an expert

• Applies technical knowledge to assignments with a defined scope such as testing the performance of the infrastructure and understanding and verifying that requirements were successfully met
• Demonstrates strong Mainframe Systems Programming including a deep understanding of z/OS Concepts, JCL, JES, SDSF, VSAM, Catalog management, SMP/E, USS, Parallel Sysplex, IBM system utilities and some of the IBM/Broadcom CA/ BMC Compuware software artifacts
• Possess a strong drive to create innovative solutions for complex challenges using automation tools.
• Additionally, a passion for technology and a willingness to embrace new ideas for managing Mainframe infrastructure software are crucial for success in this role.
• Drives results, collects and analyzes monitoring data in test and production, and sees assignments through to completion
• Carries out day to day work assignments with some guidance and within documented parameters
• Escalates issues to appropriate leaders
• Develops considerations for upstream/downstream data and systems or technical implications
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on infrastructure disciplines concepts and 2+ years applied experience
• Strong Mainframe Systems Programming including a deep understanding of z/OS Concepts, JCL, JES, SDSF, VSAM, Catalog management, SMP/E, USS, Parallel Sysplex, IBM system utilities and some of the IBM/Broadcom CA/ BMC Compuware software artifacts.
• Proficiency with RESTful APIs, zOWE, and zOAU is essential
• Understanding or have experience with agile and lean philosophies
• Software development experience in one or more general purpose programming languages: REXX, Unix Scripting, zOSMF Workflows, Python etc.
• Familiarity with Experience with RESTful APIs, zOWE, zOAU etc

• Proficient knowledge of hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments

• Hands on experience with software-driven systems management using scripting languages such as JCL, REXX, Python, Unix Shell scripting, and zOSMF Workflows is desired
• Knowledge of one specific infrastructure technology and basic programming languages or database management systems
• Intermediate understanding of business technology drivers and their impact on architecture design
• Ability to think creatively to deliver solutions through continuous improvement