Us Team Payroll Resolution Operations jobs at Jpmorgan in India, Bengaluru

Job Summary

As a Vice President, Payroll Product Delivery Manager within the HR Global Operations Team, you will play a key role in the continued innovation and sustainment of the ADP Global View Payroll, related suite of applications, and business processes. You will be critical in defining the evolution of the platform, bringing efficiencies to processes and experiences that run across the function for all current/former employees, managers, and HR professionals firmwide.

Job Responsibilities:

• Review, draft, and negotiate documents related to the covered lines of business.
• Stay abreast of key regulatory agendas impacting JPMorgan's business, supporting regulators and the market innovation agenda, advising and interpreting regulations, and assessing legal risks.
• Participate in regional and global initiatives, including NBIA assessments, and the development of templates, know-how, best practices, and procedures.
• Provide support in the negotiation of facilities and deals, including lending, trade finance, supply chain finance, receivables finance, and bank guarantees.
• Support the larger banking team, when needed, with respect to other products and services, as well as various institutional matters.
• Provide legal and regulatory support in connection with the covered lines of business.

Preferred Qualifications:

• Qualified lawyer with at least 7 years of legal experience in payments, cash management, or bank regulatory, with experience in trade finance.
• Licensed attorney in Brazil.
• Fluent in English.
• Strong regulatory background.
• Strong drafting, negotiation, and legal analytical skills with attention to detail.
• Excellent communication skills, both written and oral.
• Strong interpersonal skills, team-oriented, and ability to work collaboratively with internal stakeholders.
• Ability to apply technical product knowledge and experience to complex and innovative transactions and products.
• Strong commercial focus with a solution-driven approach.
• Ability to work under pressure, prioritize, and respond to business needs and goals.
• Ability to adapt and apply legal skills in new business areas and subjects where the lawyer may not have expertise, and willingness to develop and excel beyond their comfort zone.
• Innovation mindset.

Job Summary:

As a Client Operations Lead within the Wealth Management Client Operations team, you will partner with global business-facing teams to ensure compliance and meet day-to-day deliverables. You will identify opportunities for automation and service improvement, maximizing productivity and quality. Your leadership will drive team development and enhance client experiences.

Job Responsibilities:

• Partner with Middle and Front office teams for client onboarding.
• Drive results through leadership, communication, and influence.
• Function effectively in a high-volume, deadline-oriented environment.
• Manage KPIs to ensure quality and timeliness.
• Serve as an escalation point for Client Operations issues.
• Promote process improvement and share best practices.
• Support consistent hiring and performance management.
• Manage risk, identify issues, and escalate as needed.
• Assess process and system improvements, providing solutions.
• Create an effective control environment within the team and build partnerships with onshore leads through communication and governance.

Required Qualifications, Capabilities, and Skills

• 12+ years of experience in Financial Services or Operations.
• Proven leadership in strategic change management and process re-engineering.
• Experience managing across multiple locations.
• Strong relationship-building and influencing skills.
• Industry experience with understanding of standards and networking.
• Consultative approach, anticipating business partner needs.
• Critical thinking and proactive best practices.
• Motivated with advanced strategy and problem-solving skills.
• Commercial background with ability to transform operations.
• Knowledge of automation tools and AI/ML understanding.

Preferred Qualifications, Capabilities, and Skills:

• Client Operations experience in Investment Banking or Wealth Management.
• Experience in technology-driven projects.
• Strong industry networking and peer relationships.
• Ability to collaborate with Operations Leaders and key partners.
• Understanding of client needs and impact on relationships.
• Proven ability to transform operations across business areas.
• Advanced interpersonal and communication skills.

Job responsibilities

• Establish and promote a library of common ML assets, including reusable ML models, features stores, data pipelines, and standardized templates.
• Lead efforts to create shared tools and platforms that streamline the end-to-end ML lifecycle across the organization.
• Create curative solutions using GenAI workflows through advanced proficiency in large language models (LLMs) and related techniques
• Gain Experience with creating a Generative AI evaluation and feedback loop for GenAI/ML pipeline
• Advise on the strategy and development of multiple products, applications, and technologies. Lead advisor on the technical feasibility and business need for AIML use cases.
• Leverage AI/ML to generate insights and recommendations for business actions, to reduce costs, to increase capabilities, to enhance controls, and to improve employee experiences.
• Build and manage team with responsibility for developing and delivering AI/ML solutions to support AWM - GPB Operations and Core Technology Product Areas
• Drive internal development, promote reuse and partnership of AI/ML techniques and tools with groups across the firm, and leverage vendor solutions, as appropriate
• Partner with AWM AI/ML and Architecture teams to architect and implement scalable, cost effective, enterprise quality data and analytics systems
• Ensure conformance with all applicable controls, policies, and procedure

Required qualifications, capabilities, and skills

• Formal training or certification on Machine Learning concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
• Demonstrated management skills in leading data scientists
• MA/MBA or PhD/ScD in quantitative discipline relating to data science or statistics
• Expertise with modern AI/ML algorithms, techniques, software, and their practical application to build enterprise scale solutions
• Practical experience with statistical data analysis and experimental design
• Practical software development experience in collaborative project settings, including rapid prototyping and disciplined software development processes
• Leadership and executive presence – demonstrated credibility as a thought leader and influencer
• Strong project management skills – track record of driving execution and delivery
• Excellent communications skills – can concisely, clearly, and accurately share ideas

• As a Cash Processing Team Member, you will be responsible for managing the processing of daily cash movements associated with AFS Cash activity
• You will be required to accurately process transactions into business systems, facilitate the booking of all foreign currency trades with JPMorgan’s desk, and confirm all outgoing wire transactions are settled by the receiving institutions
• In addition, you will need to ensure that all transactions are properly funded and that all excess balances are swept into overnight deposits as needed
• In addition to day-to-day tasks, you will be involved in servicing tier 1 clients

• Good knowledge & understanding of capital market, accounting
• Working knowledge of cash investment management and payment control mechanism
• Understanding of traditional and non-traditional products - Private Equity, Hedge Fund, Mutual Fund
• 1+ years of experience with Graduation/Post-Graduation degree & proficiency in computer applications
• Working knowledge / prior experience with Microsoft Office applications

• Ability to collaborate and solve problems that involve multiple stakeholders
• Ability to take initiative, multitask, adapt to change & strong follow through
• Dedicated to superior client service and ability to remain poised under pressure
• Innovative, enthusiastic, attention to detail and keen to deliver accuracy
• Strong interpersonal & organizational skills with a drive for impeccable quality
• Team player with a professional, proactive, and positive approach to work

Loan Servicing Specialist – Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment.

Job Summary

As a Loan Servicing Specialist – Operations Analyst within our Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across various processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations.

Job Responsibilities

• Adhere to established QUALITY & QUANTITY SLAs consistently.
• Ensure 100% compliance with process-related policies, guidelines, and controls.
• Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently.
• Support the secondary trading desk with trade booking and settlements.
• Liaise with bank departments and external contacts, including Borrowers and Trustees.
• Follow up timely with agents or customers for any missing notifications.
• Complete all funding within the SLA on the same day.
• Serve as the SME and first internal POC for process-related queries and clarifications.
• Act as the first point of escalation for process-related issues from customers.
• Pay attention to detail to ensure all documents are processed correctly.
• Identify changes to processes to improve productivity and efficiency.

Required qualifications, capabilities and skills

• Hold a bachelor's degree in finance or a related field, or possess equivalent work experience.
• Minimum 2 years of experience in the financial services industry with a proven track record of delivery.
• Understand business financial statements, cash flow capacity, and loans across various industries.
• Exhibit strong research, analytical, and comprehension skills to analyze large data sets.
• Manage clients effectively, build partnerships, and lead while engaging multiple stakeholders.
• Utilize effective time management and prioritization skills to achieve business objectives.
• Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments

Preferred qualifications, capabilities and skills

• Build relationships with clients, internal partners, and peers effectively.
• Recognize issues or problems that need to be escalated promptly.
• Develop domain learning and exhibit strong interpersonal and communication skills.
• Apply analytical thinking and problem-solving skills effectively.
• Understand the product lifecycle and area product management thoroughly.