Quality Assurance- Vice President jobs at Jpmorgan in India, Bengaluru

Job Summary

As a Vice President, Payroll Product Delivery Manager within the HR Global Operations Team, you will play a key role in the continued innovation and sustainment of the ADP Global View Payroll, related suite of applications, and business processes. You will be critical in defining the evolution of the platform, bringing efficiencies to processes and experiences that run across the function for all current/former employees, managers, and HR professionals firmwide.

Roles & Responsibilities

Financial Analysis team is responsible for partnering across the firm to provide financial and strategic analysis, oversight, and coordination of budgeting and forecasting. Our Financial Planning and Analysis (FP&A) teams are responsible for a wide range of activities including financial control, forecasting, and budgeting, analysis of financial/business metrics, delivery of weekly/monthly/quarterly management reporting, development of new reporting capabilities (e.g., dashboards), and advising the line of business Chief Financial Officer on how to increase profitability and efficiencies.

• Managing annual/continual financial planning activities for product areas, providing business rational and decisions for all month-end financial performance and forecasting, conducting reviews and analysis on product financial performance, consumption/demand planning, budgeting, billing, trends, and exception reports
• Develop recommendations effecting business procedures and operations and maintain financial and reporting systems.
• Efficiency reporting, analytics, and strategy - including, but not limited to - location strategy, span of control, reporting and analytics
• Creating financial business cases supporting business initiatives
• Reporting on and monitoring key metrics, driving data quality initiatives across the product area, and helping define future needs of the product area
• Developing and tracking performance metrics, creating presentations, and generally providing financial analysis on a variety of topics to senior management
• Helping design new reports and dashboards to efficiently deliver the financial results to senior management
• Enhancing controls and streamlining processes, introducing automation where possible
• Prepare insightful, high quality Senior Management presentations
• Prepare analytical insights by partner reports
• Prepare Customer Penetration Metrics
• Support ad hoc requests from the Business and Senior Management
• Weekly/Monthly/Quarterly reports as required
• Knowledge of Essbase, Microsoft Access, Visual Basic Analysis, Systems, Applications & Products in Data Processing (SAP), etc. is added advantage
• Ensure that reports are insightful and contain commentary on key movements and watch items

Skills / Competencies Needed/Education Qualifications:

• Chartered Accountant/ CFA/ MBA (Finance) (or similar educational background) with 12+ years of post-qualification experience
• Background in Data Science a strong plus. Experience in SQL/SAS/Python/Tableau a plus
• Strong financial analytical skills – Fusion of Finance and Data Capabilities
• Strong Team Management Skills – With experience in managing Associate level population
• Experience in banking industry preferred
• Excellent communication and partnering skills
• Ability to multi-task and work autonomously within team environment
• Ability to research issues/problems and provide a 'solution-based' approach
• Adaptable to change and ambiguity in the work environment
• Expert knowledge of Excel (i.e. use of pivot tables, macros, arrays, etc), Microsoft Access
• Knowledge of Essbase
• Inquisitive, enthusiastic, and diligent, and capable of challenging status quo
• Highly motivated and able to thrive and think clearly under pressure and tight deadlines
• Highly motivated self-starter with excellent time management/prioritization skills
• Strong analytical and problem-solving skills with ability to analyze large data sets and present conclusions concisely
• Shift timings: 2.00 pm till 11.00 pm

Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Develops secure high-quality production code, and reviews and debugs code written by others
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Advanced in one or more programming language(s)
• Proficiency in automation and continuous delivery methods
• Proficient in all aspects of the Software Development Life Cycle
• Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• In-depth knowledge of the financial services industry and their IT systems
• Practical cloud native experience

• Experience in banking or financial domain

Job responsibilities

• Ensure that all activities and duties are carried out in full compliance within the framework of the firm’s policies and standards.
• Conduct risk assessments to identify potential vulnerabilities or threats to the sites’ security.
• Implement proactive measures, disruptive remediation, acceptance, mitigation or transference of these risks efficiently and in a timely manner.
• Recruit, train, supervise and evaluate security staff assigned to the respective sites.
• Foster a congenial work environment that promotes teamwork and professionalism.
• Oversee emergency response plans tailored to site-specific risks in collaboration with business and other functions.
• Conduct proactive security audits and surprise penetrative testing to assess the effectiveness of security architecture at all sites.
• Input and participate in the reporting of security incidents into the security database.
• Be accountable and responsible for security related issues at site and during JP Morgan transport travel.
• Ensure operations support to fire and life safety managers at all sites.
• Undertake Executive Protection tasks as required.

Required qualifications, capabilities and skills

• University degree required
• 15+ years of hands on professional experience in a range of security environments.
• 3 years of experience in a leadership/supervisory role
• Resourceful, flexible and adaptable to changing demands of the business.
• Demonstrated ability to influence without authority and lead successfully in a highly matrixed regional environment.
• Ability to listen and think strategically, lead risk mitigation and be innovative in problem solving.
• Capacity to drive initiatives and achieve qualitative goals within laid down timelines.

Preferred qualifications, capabilities and skills

• Knowledge of leading edge physical security technologies, their application and fit-for-purpose deployment.
• Experience of working on large greenfield projects
• Understanding of value drivers of physical security peer programs and industry best practices.

Regulatory Operations CoE serves private clients worldwide, with offices in the US, Europe, and Asia, as part of the Asset & Wealth Management LoB. The team addresses complex regulatory reporting needs, delivering automation and supporting various data requirements. We aim to enhance our reporting infrastructure and management of regulatory needs, seeking a VP to lead 'Run the Bank' and 'Change the Bank' functions in the Credit domain. This role offers broad visibility across Asset and Wealth Management, with opportunities for creative problem-solving and collaboration with various business and technology groups.

As the Vice President in the Regulatory Operations CoE within the Asset & Wealth Management LoB, you will own the execution of the 'Run the Bank' (RTB) and 'Change the Bank' (CTB) functions in the Credit domain. You will have end-to-end accountability for the production and delivery of regulatory reports, partner extensively with various business lines, and promote significant improvements in regulatory reporting. This role offers extensive cross-functional exposure and the opportunity to creatively problem-solve on a broad scale.

Job responsibilities:

• Prepare, validate, and submit reports.
• Oversee and manage regulatory enquiries.
• Monitor RTB/CTB service deliveries (e.g. metrics dashboards).
• Report on governance of RTB production metrics.
• Own the end-to-end incident management process.
• Execute data, process, and report quality reviews to ensure quality, accuracy, completeness, and timeliness.
• Identify common problems and implement sustainable fixes for continuous improvement.
• Deliver sustainable RegOps services that meet future demand efficiently and effectively.
• Provide proactive RegOps services to help drive the regulatory agenda in the marketplace.
• Foster an inclusive culture that enables all employees, colleagues, and partners to be their true selves in the working environment.

Required qualifications, skills and capabilities:

• Agile thinker, decision and action taker
• Builds a strong control framework and operates within that framework to ensure successful delivery of all our regulatory requirements
• Identifies, monitors, manages with metrics that matter
• Strong stakeholder management: connection, communication & collaboration.
• Excellent communicator: communicates in a way that meets the needs of multiple audiences (firmwide, executive, regional, LoB, location)
• Passionate about continual service improvement creates environments to identify and solution efficiencies in business processes
• Understands regulatory domain and functions like credit, client onboarding etc. and continuously strives to improve, innovate, leverage Tech solutions fit for the future
• Intellectually curious: passionate about the subject matter and keen to grow a detailed knowledge of the regulatory landscape through relevant research, data analysis and solutioning
• Leverages a flexible leadership style, with the ability to influence in a broad set of circumstances. Applies a global and firmwide perspective in establishing direction for team
• Knowledge of regulatory landscape. Developing policies, procedures, performance outcomes and standards that are aligned to meet all regulatory and controls standards.
• Supports, drives and influences the goals and strategies of business by taking initiative, engaging others, expressing ideas and challenging the status quo and effectively representing the Business function. Demonstrates leadership, influencing and change management behaviours
  

Preferred qualifications, capabilities and skills:

• Minimum 12+ years of financial services experience with exposure / involvement in one or more of the following areas: Private Banking, reporting, intelligent automation, process improvement
• Promotes partnership, encourages collaboration, information sharing and discussion to break down silos
• Challenges the status quo. Takes accountability for issues and actions and leverages relationships to ensure client and internal expectations are met.
• Continuously displays strong analytical and decision making skills.
• Strong attention to the identification, prioritization and resolution/escalation of risk issues.
• Proactively responds and adapts to change on a personal and professional level. Supports and influences strategies to drive business transformations and enhancements to current practices.
• Excellent communication skills and strong influencing and negotiation skills

Job Summary

As a Vice President, Investigator - Global Investigations within the Global Security group, you will be responsible for leading and supporting investigations into matters relating to internal employees and fraud events. You will assist the Head of Investigations for APAC, ensuring accurate quality control of documentation and recording of investigations, and interacting with key stakeholders. This role provides an opportunity to apply your investigative experience in a corporate environment, and contribute to the security and integrity of our firm

Job responsibilities

• Investigating suspected violations of the Code of Conduct, firm policies and procedures and other issues as directed by the Management
• Ensuring accurate quality control of documentation and recording of investigations
• Preparing reports and metrics, summarizing investigation work, highlighting trends and recommending the implementation of appropriate responses
• Interacting with key stakeholders and providing them with clear and concise briefings on issues related to investigations.

Required qualifications, capabilities, and skills

• Bachelor’s degree. High standards of personal integrity, have sound judgment, be mature, self-motivated and adaptable
• Investigations experience in a corporate environment. Strong interviewing or demonstrated interpersonal skills, and strong attention to detail.
• Broad knowledge of security and high tech investigations; an understanding of commercial risk;
• Strong technical, analytical, communication (written and verbal) and presentation skills;
• A commitment and initiative to deliver high quality outcomes with minimal support and supervision;
• The ability to: maintain information confidentiality, work independently or as part of a team, multi-task priorities and manage deadlines, gather and secure evidence in a sound, timely and ethical manner.
• Strong interpersonal skills. Ability to work with other specialized teams and engage them to understand the requirements needed in the conduct of investigations.

Preferred qualifications, capabilities, and skills

• Certified Fraud Examiner (CFE) or Professional Certified Investigator (PCI) is a plus.
• 5+ years-experience in corporate investigation or other related fields (Compliance, Audit, Legal, Employee Relations, HR etc.)
• Experience in personally conducting investigations into fraud, internal Code of Conduct violations, privacy, legal, and compliance related events
• Ability to coordinate, work with and gain the trust of business stakeholders to achieve a desired objective. Articulate and present investigation details to the Management and other stakeholders.

Introductory Market Language

Job responsibilities:

• Oversee the day to day operation of a team within Investment Operations responsible trade booking, settlement, cash & positions and market value reconciliations, break research and resolution, credit facilities life cycle management and client issue management
• Lead review and monitoring of Client Satisfaction for completeness, accuracy and timeliness of booking Bank Loans transactions
• Work with the leads to develop goals for the team and ensure they are reached
• Review daily/monthly work process for team members, including daily and monthly checklists and see that all tasks are completed
• Ensure that all staff are aware of daily tasks and deadlines are met
• Streamline team processes when needed
• Assist in determining feasibility of new products and services
• Ensure deliverables are met / Sign off on new business and Service level agreements (SLA)
• Communicate with other areas in JPM Fund Services Client Service, Product, Sales, Portfolio Accounting, Technology
• Ensure standardized, efficient process and timely escalation of any potential issues

Required qualifications, capabilities and skills:

• 5 years of experience within financial services specifically Fund Services or related function
• 4 years management experience
• With experience in end- to- end Reconciliation, Trades and Settlement
• Complete understanding of the NAV delivery process
• Ability to effectively communicate with internal and external clients
• Strong knowledge of all investment types
• Keen eye for detail, processes and deadline orientated
• Ability to motivate staff and provide feedback when needed

Preferred qualifications, capabilities and skills:

• Bachelor’s Degree
• Detailed working knowledge of financial data providers such as Bloomberg, Financial Times Interactive Data, MarkIt Partners
• Experience working with syndicated bank loans