Business Assistant - Payments jobs at Jpmorgan in France

Job Summary:
As a Sales Business Control Manager Associate in the Markets Sales BCM team, you will be accountable for the risk and control environment within the Global Markets Sales business. You will report directly to the Head of Continental Europe Sales BCM, leading the development and implementation of supervisory controls, managing risk events, and spearheading process improvements. Additionally, you will collaborate with stakeholders across various functions to ensure effective control governance and reporting.

Job Responsibilities:

• Identify, escalate, and record control issues, incidents, and operational errors, performing risk analysis with key stakeholders to agree on root causes, and delivering appropriate control deep dives and remedial actions.
• Partner and build strong relationships with colleagues across Business, Operations, Legal, Compliance, Risk, Audit, and Technology to facilitate dialogue and drive consistent, rigorous operational risk practices and control programs.
• Implement business controls priorities and strategy across Continental Europe, ensuring alignment with organizational goals.
• Influence business practices, key decisions, policies, and strategies to drive change through continual evaluation of the operational risk and control framework.
• Progress and own multiple projects with varying delivery timeframes. Assess risks, develop requirements, and communicate effectively while identifying areas for efficiency improvements.
• Lead the development and implementation of procedures on Front Office Supervision and build Supervisory controls, facilitating their execution and exception management.
• Establish control governance and reporting to identify meaningful metrics and manage control committees, supporting regulatory, audit, and compliance testing activities.
• Support regulatory, audit, and compliance testing activities impacting Continental Europe Markets Sales.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s/Master’s degree or equivalent experience.
• Relevant work experience in Business Controls, Business Management, Compliance Operations, Operational Risk Management, Audit, Technology, or Compliance.
• Highly motivated, energetic self-starter with strong organizational skills.
• Strong analytical, problem-solving, and process re-engineering skills.
• Ability to work with key stakeholders, guiding and challenging as appropriate.
• Strong team player with excellent partnering and influencing skills.
• Excellent verbal and written communication skills in English.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

Preferred Qualifications, Capabilities, and Skills:

• Business-level French.
• Understanding of Markets products across asset classes, including end-to-end product lifecycle and EU regulations.

Job responsibilities

• Manages advanced, proactive diary - facilitating swift set-up of client meetings both in-person and telepresence set up, and handle all logistics for client meetings, including taxi and room bookings, and printing
• Manages complex, high volume of emails
• Handles clients professionally and maintains high level of confidentiality internally and externally
• Shares phone coverage for a busy group, involving significant interaction with clients and senior members of the firm
• Coordinates complex travel arrangements, including flights, check-ins, VISAs, accommodation, and transportation, in line with Corporate Policy. Handles frequent last-minute changes
• Processes expenses, reimbursement, personal amounts owing
• Handles internal systems and trainings, is aware of Corporate Policy (Cross-border, Compliance, Security travels, expenses)
• Partners with marketing teams for client events (calendar alignment, nomination process, invitations, follow-ups)
• Becomes integral part of business, understands group priorities and Banker expectations
• Partners with assistants across the Banking group locally and internationally to provide coverage for absence where necessary

Required qualifications, capabilities, and skills

• Professional client handling and relationship building with all clients and cover groups
• Strong interpersonal, written, and oral communication skills
• Full competency in diary management, can apply good judgment and has an understanding of competing priorities, solution orientated
• Has a high level of attention to detail and delivers high quality results
• Advanced organizational skills, ability to meet deadlines, demonstrates proactivity and ownership, exhibits a positive, common sense, constructive attitude to drive senior management schedule and help manage time effectively
• Polished, professional approach, calm and composed manner, ability to work in a pressured environment, is a team player and has potential to act as a role model and lead by example
• Proficiency in Microsoft Office

Preferred qualifications, capabilities, and skills

• Fluent in French and English
• Has an understanding of the culture of Investment Banking and the Corporate Bank

Job responsibilities

• Engages business and technology stakeholder to discuss and propose design approaches to meet current and future needs of various business initiatives
• Helps define strategy, roadmap for product go to market and breakdown of technical delivery
• Helps define the target state of their product and drives achievement of the strategy
• Participates in architecture governance bodies
• As a member of the team, build trusted relationships with business and technical decision makers in the customer’s organization to provide business and technical thought leadership,
• Identifies opportunities to modernize platform capabilities along with business initiatives
• Evaluates recommendations and provides feedback on business needs, options to get to market
• Executes creative software solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information
• Practical cloud native experience

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Strong experience in Point of Sale / acquiring / merchant services payment understanding
• Experience with in-store or eCommerce merchant payments
• Ability to understand business requirements, create design, create technical delivery roadmap and technical know hows
• Strong technical background with design and delivery experience with software patterns and principles
• Advanced knowledge of one or more software, applications, and architecture disciplines
• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• Experience as a functional architect (business / product)
• Experience with domain model, understands business process flow, client experience and use cases
• In-depth knowledge of the financial services industry and their IT systems

Preferred qualifications, capabilities, and skills

• Biometrics experience is a plus
• Understands business capability features & taxonomy
• Strong communication and leadership presence

Job Responsibilities

• Collaborate with all Markets Trading teams in Paris (Rates, FIF, Credit, Equities) to advance the front office agenda, working closely with Sales teams.
• Respond promptly to executive ad-hoc business requests, manage projects, develop presentations, and conduct business analysis.
• Prepare and deliver presentations on business strategy, performance, and priorities to a wide audience, including senior management.
• Serve as a liaison between the Front Office and support groups (Middle Office, Product Control, Market Risk, etc.) to manage operations and implement key initiatives.
• Support business growth and client revenue opportunities, including new product and platform implementation.
• Assist in planning revenues, headcount, expenses, and investment/productivity initiatives.
• Ensure efficient and controlled business operations, tracking budgets/plans, and managing costs.
• Work with Financial Controllers to develop financial reporting and key MIS, providing insights on financial drivers.
• Identify and mitigate key business risks on the platform.
• Partner with Finance & Business Management teams across regions to share best practices and ensure consistency.
• Organize complex information strategically, using Excel and PowerPoint for management presentations and dashboards.

Required qualifications capabilities and skills

• Bachelor’s degree in Business, Finance, Economics, or related field.
• Strong project management and presentation skills.
• Knowledge of Markets trading, finance structure, and regulations is beneficial.
• Ability to interact with senior stakeholders and drive agendas.
• Independent, with strong time management and analytical skills.
• Excellent communication skills and proficiency in MS Office tools

Job responsibilities

• Has advanced, proactive diary management, facilitates swift set-up of client meetings in-person or over video (Zoom/TEAMS) internally and externally and prepares all logistics for client meetings (taxi and room bookings, printings)
• Manages complex, high volume of emails
• Handles clients professionally and maintains high level of confidentiality internally and externally
• Shares phone coverage for a busy group, involving significant interaction with clients and senior members of the firm
• Coordinates complex travel arrangements, including flights, check-ins, VISAs, accommodation, and transportation, in line with Corporate Policy. Handles frequent last-minute changes
• Processes expenses, reimbursement, personal amounts owing
• Handles internal systems and trainings, is aware of Corporate Policy (Cross-border, Compliance, Security travels, expenses)
• Partners with marketing teams for client events (calendar alignement, nomination process, invitations, follow-ups)
• Becomes integral part of business, understands group priorities and Banker expectations
• Partners with assistants across the Banking group locally and internationally to provide coverage for absence where necessary

Required qualifications, capabilities, and skills

• Professional client handling and relationship building with all clients and cover groups
• Strong interpersonal, written, and oral communication skills
• Full competency in diary management, can apply good judgment and has an understanding of competing priorities, solution orientated
• Has a high level of attention to detail and delivers high quality results
• Advanced organizational skills, ability to meet deadlines, demonstrates proactivity and ownership, exhibits a positive, common sense, constructive attitude to drive senior management schedule and help manage time effectively
• Polished, professional approach, calm and composed manner, ability to work in a pressured environment, is a team player and has potential to act as a role model and lead by example
• Proficiency in Microsoft Office
• Fluent in French and English

Preferred qualifications, capabilities, and skills

• Has an understanding of the culture of Investment Banking and the Corporate Bank.

In this Fixed Term role in our Paris office, you'll be part of a dedicated team delivering mail and creating print and document products. You'll provide professional services across several buildings, supporting clients with print production and document preparation, using the latest digital and technical products in line with global control procedures.

Job responsibilities

• Operating functional equipment; including mail, printing, scanning, inserting, sortation, confidential paper bins and other equipment, as applicable.
• Print, finish and distribute submitted requests as well as support confidential paper bins collections.
• Scan documents/files and integrate into agreed document workflow/depositories.
• Handle receipt and collection of mail and courier items including required manifest(s) and documentation.
• Identify non-compliant activities, resolve discrepancies and escalate as appropriate.
• Maintain basic record keeping and tracking of data as required by management.
• Other duties as assigned.

Required qualifications, capabilities and skills

• Intermediate written and spoken English and communication skills
• Good customer service skills, attentiveness, able to interact positively and pleasantly.
• Ability to follow directions, show initiative, work and perform duties under minimal supervision, problem-solve and follow through on tasks.
• Able to work flexibly and productively in a fast-paced team environment.
• Detail and deadline oriented with strong emphasis on safeguarding all personal and confidential information.
• Basic understanding of risk and control for the activities responsible; awareness and maintenance of safe working practices related to Health & Safety.
• Intermediate understanding and use of Microsoft Office products; (Excel, Word, Power Point, and Outlook; including email & calendar).