Payments - Fintech Partnership Manager Vice President jobs at Jpmorgan in China, Kowloon

Job responsibilities:

• Lead complex, cross-functional projects, aligning results with business strategy and priorities.
• Develop and manage project scope, plans, and workstreams, ensuring resource allocation and milestone achievement.
• Engage and influence stakeholders, fostering collaboration and resolving project execution issues.
• Apply strategic thinking to document current vs. target states, evaluate impacts, and make informed decisions.
• Facilitate requirement walkthroughs with Subject Matter Experts, ensuring robust solutions meet business and regulatory needs.
• Enhance understanding of KYC onboarding and anti-money laundering processes to shape the operating model.
• Ensure project completion in line with Risk, Control, and firm-wide guidelines.
• Identify and implement improvements in Governance and Control activities.

Required qualifications, capabilities, and skills:

• At least 4 years of experience managing complex projects or programs
• Advanced analytical, technical, and problem-solving skills in project management
• Understanding of KYC and anti-money laundering processes in global banking
• Self-starter with excellent problem-solving skills and conflict resolution abilities.
• Strong communication skills in Mandarin, with the ability to influence, gain consensus, and communicate with stakeholders in the Greater China region
• Experience managing diverse teams, focusing on delegation and inclusivity.
• Proficiency in Excel, PowerPoint, Visio, and digital platforms.
• Flexible work hours to support a global model.

Preferred qualifications, capabilities, and skills :

• Bachelor’s degree or equivalent, with professional project management certification (e.g., PRINCE 2).
• Proficiency in JIRA and Confluence; knowledge of data analytics and AI is beneficial.
• Understanding of KYC and anti-money laundering regulatory requirements in Asia Pacific, especially China.
• Encourage innovation through creative problem-solving and technology adoption.

As a Product Implementation Vice President within the Commercial & Investment Bank, you will be responsible for the overall client experience and project management of technical commercial product implementations. Partner with client and internal stake holders to help provide a best-in-class experience. In this role you are often the clients first true experience working with JP Morgan Chase.

Job Responsibilities

• Own the product implementation and training experience for your assigned clients
• Meet and connect with clients through Zoom, Email and other collaborative technologies
• Build and maintain strong relationships with key partners in Relationship Management, Sales, Service, Operations and Product Management
• Manage client and partner expectations and understanding throughout the implementation process
• Implement mixed payable solutions and support our clients with file mapping exercises
• Work with partners in Operations and Product Management to streamline processes
• Identify instances of business risk and show ownership of issues when they arise
• Scope client requests and translate business requirements into detailed technical specifications for treasury services
• Use Microsoft Office tools to document meeting agendas and minutes and project plans. Use of workflow tool for status updates and document repository
• Demonstrate creative problem solving and judgement and be empowered to escalate when necessary
• Manage client and internal partner expectations by establishing timeliness and dependencies with the goal to exceed expectations

Required qualifications, capabilities, and skills

• 6+ years of applicable experience and a passion for delivering a consistent, stellar client and partner experience
• Technical project management experience or experience with complex treasury implementations and comfort in a fast paced, dynamic client-facing environment
• Ability to clearly communicate, partner and influence - leading others to a common goal
• Exhibit adherence to policy and procedures and meet or exceed established SLA
• Comfort in using technology such as WebEx, Zoom and other collaboration tools for enhanced client discussions
• Experience in coaching or mentoring employees and proven ability to successfully manage conflict
• Strategic thinking with the ability to adapt to change
• Microsoft Office Suite experience and project Management, Payments and Receivables experience
• Technical Consulting or business analysis experience in the Enterprise Resource Planning (ERP), systems integration or Application Programming Interface (API) space

Preferred qualifications, capabilities, and skills

• Bachelor of Science or Bachelor of Arts Degree
• Passion for learning new operating models, technologies, and industry trends
• Technical client consulting experience to support technical roles
• PMP or other Project Management Certifications

Joining our diverse and innovative global organization will provide you with endless opportunities for career and personal growth.

• Become a part of our many Business Resource Groups, employees who come together on topics such as ethnicity, gender, age, accessibility, special interests and more
• Help the community through expansive volunteer opportunities
• Join one of our focus groups aimed at Innovation and Transformation, creating the future experience for our clients and employees

As Product Manager VP, you will lead the development, enhancement, and commercialization of J.P. Morgan Payments’ liquidity management products and solutions. You will own the product lifecycle—from ideation and research to launch and ongoing optimization—ensuring our solutions remain at the forefront of the market. You will collaborate closely with global and regional partners, Sales, Technology, Operations, Compliance and Legal and partner closely with our Mainland China product counterparts to deliver innovative, client-centric solutions.

Key Responsibilities

• Lead the strategy, development, and commercialization of liquidity management products for Hong Kong.
• Work closely with Mainland China product counterparts to ensure seamless cross-border product alignment and delivery.
• Partner with regional and global teams to align product strategy and drive the APAC product roadmap.
• Monitor market trends, regulatory changes, and client needs to identify new opportunities and ensure our offerings remain competitive.
• Collaborate with Sales to refine existing solutions and develop new, differentiated products for our target client segments.
• Work with Technology to deliver cutting-edge digital and payments innovations.
• Manage product P&L, pricing, and commercialization, ensuring strong financial performance.
• Ensure all products comply with regulatory requirements and internal control standards.
• Represent J.P. Morgan in industry forums and regulatory discussions, extending our influence across Hong Kong and the Greater Bay Area in close partnership with China product managers.

Required Qualifications, Skills and Capabilities

• Bachelor’s degree in business, Banking, or other related disciplines.
• Language skills in Mandarin and Cantonese to provide services to Mandarin and Cantonese speaking clients.
• Minimum 8 years of experience in the Cash Management Product space.
• Proven experience in global liquidity management product development within a leading financial institution.
• Knowledge of Working Capital Management is a must, along with strong understanding of Compliance, Controls, and Legal aspects.
• Proven ability to manage multiple stakeholders across Coverage, Sales, Service, Operations, and Technology, with strong influencing skills.
• Experience fronting regulatory bodies and participating in or leading industry-wide initiatives.
• Strategic thinker with the ability to motivate and drive tactical execution; creative problem solver capable of developing innovative and differentiated solutions.
• Strong presentation and communication skills with a keen eye for detail.
• Deep understanding of the payments landscape, regulatory environment, and client needs in Hong Kong and the Greater Bay Area.

As an Associate in the team you will take responsibility for key projects and initiatives, working closely with global partners and APAC stakeholders in Compliance Conduct Operational Risk (CCOR), as well as key Corporate functions (e.g. Finance, HR, Technology, Real Estate, Resiliency etc.). The role presents an excellent opportunity to interact with senior stakeholders and gain insight into the management of CCOR in a complex global financial institution.

Job Responsibilities:-

• Manage independent headcount, expense, real estate, and budgetary management.
• Produce management information to ensure departmental resources are utilized effectively and to facilitate management decisions on budget and headcount.
• Prepare strategic and financial presentations for management meetings and business reviews to navigate revenue growth strategy and business priorities.
• Support CCOR in achieving business objectives, formulating strategic decisions & initiatives, and identifying risks & opportunities.
• Work closely with various control and support functions on various BAU and ad hoc projects.

Required Qualifications, Capabilities, and Skills

• Minimum 5 years of experience in finance, business management, or strategy roles.
• Strong analytical and problem-solving skills with ability to multi-task changing demands and take ownership
• Strong interest in the Business Management / Governance area
• Ability to work under pressure in a dynamic environment with excellent attention to detail, articulate in written and verbal communication, and present and support conclusions to senior management.
• A team player who can work smoothly with a wide range of stakeholders across multiple disciplines and levels of seniority.
• A self-starter with a can-do attitude and an ability to learn quickly.
• Strong Microsoft Excel and PowerPoint tools.

Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems

• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Contributes to software engineering communities of practice and events that explore new and emerging technologies
• Adds to team culture of diversity, opportunity, inclusion, and respect
  

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Experience in core java, spring, Web development, AWS services , System design, lambda , SQS, step function
• Hands-on practical experience in system design, application development, testing, and operational stability
• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
• Overall knowledge of the Software Development Life Cycle
• Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

Preferred qualifications, capabilities, and skills

• Familiarity with modern front-end technologies
• Exposure to cloud technologies

The Asia Pacific (APAC) Regional Receivables Product Manager is a role under APAC Payments. You are responsible for ensuring global strategic initiatives from Payments are seamlessly executed in the region and also ensuring that local priorities, demand and market dynamics are catered for and incorporated in the global plan. Key examples of Regional Receivables initiatives include Integrated Receivables Solution, Receivables Online, development of the Alternative Methods of Collection Payments aggregator model, Electronic Invoice Presentment and Payment, and partnership with select fintechs among others.

As a Asia Pacific (APAC) Regional Receivables Product Manager in the APAC Regional Receivables Team, you will be responsible to ensure local, regional and global strategic initiatives from Payments are seamlessly executed in the region and also ensuring the regional priorities, demand and market dynamics are catered for and incorporated in the global plan.

Job Responsibilities

• Business and Market Requirements Owner: Manage and own Business Initiatives at regional and global levels from end-to-end perspective
• Market Management – Drive commercialization, client acquisition, partnering with Sales & Product Sales Solutions in understanding and fulfilling client requirements
• Business Architecture – Define the end to end business flows related to delivery of Treasury Services Receivables Services. Working with Functional Partners to agree on operational, service delivery and systems architecture that support Receivables flows with global alignment
• Requirements Definition – Analyze detailed end-to-end business requirements associated with delivery of Treasury Services Payment Services. Working with Product Managers and other Functional Partners to consolidate requirements and to author detailed statements of requirements

Required qualifications, capabilities and Skills

• Bachelor’s degree or equivalent
• Minimum 8 years of relevant experience as product manager and/or analyzing and documenting Business Requirements
• Analytical skills and attention to detail in written documentation
• Experience in collaborating with sales, technology, operation, service, risk, compliance and legal teams and command strong influencing skills
• Strategic thinker with the ability to motivate and drive tactical execution. Creative problem solver, capable of developing innovative and differentiated solutions.
• Strong presentation and communication skills with a keen eye for details. Oral and written communications
• Proficient in Microsoft Word, Excel, Visio and PowerPoint

Preferred qualifications, capabilities and Skills

• Receivables and Payment product management experience preferred
• May require to travel

As the non-bank financial institutions sector continues to show strong momentum across the APAC region, we are looking for a strong hunter to grow and develop Hong Kong NBFI Payment’s products sales & revenue. As a NBFI Payments Sales Manager Vice President, you will be primarily responsible for growing and developing our Hong Kong NBFI Payments business with existing and prospective clients. You will be expected to build pipeline and achieve new business sales goals through effective account planning, strong relationships and implementation of sophisticated selling strategies. This role provides an opportunity to engage with clients at senior and strategic levels to provide integrated treasury solutions.

Job responsibilities

• Drive sales of the entire Payments product suite/solution, including treasury services which covers core cash clearing, liquidity management and foreign exchange solutions; merchant services and trade & working capital.
• Achieve new business goals, including the annual sales plan at target margins. Identify prospects and opportunities, develop strategic calling plans, and engage partners and senior managers to influence prospective clients.
• Build trusted, long-term Payments business relationships by taking a holistic and forward-looking view. Identify ways to help clients achieve their most important business/treasury objectives.
• Engage clients at senior and strategic levels to provide integrated treasury solutions within a consultative and client-focused framework. Create strategic dialogues around key client-centric issues, incorporating best practices, benchmarking, opportunity quantification, and solution positioning.
• Partner closely with global stakeholders, including Coverage, Product, Client Services, and Implementation teams, to execute the sales strategy.
• Understand the unique challenges and requirements in the industry/client segment. Actively participate and contribute in end-to-end product and service reviews to ensure constant improvement in our solution offering.
• Manage the entire sales process, including supervising end-to-end implementation and day-to-day operations of client solutions.
• Promote an effective operation risk environment including but not limited to accurate and timely renewals and completion of KYCs and other internal reporting /approval requirements
• Handle AML/Sanction related inquiry at both transactional or relationship levels; work with client and internal teams to smoothen the compliance investigations and screening
• Work as a team and provide leadership to organize and co-ordinate client events as to promote and strengthen J.P. Morgan’s franchise.

Required qualifications, capabilities, and skills

• Minimum Bachelor’s degree or equivalent.
• At least 8 years relevant experience in Treasury Services sales for Non-Bank Financial Institutional (‘NBFI’) clients, preferably covering Insurers and Asset Managers with proven ability to build and develop relationships, win and close new businesses.
• Strong knowledge in cash, foreign exchange, liquidity and information management products.
• In-depth understanding of the Hong Kong and APAC regional transaction banking landscape, with intellectual curiosity to keep up with the ever-changing market.
• Excellent communication skills, with fluency in Cantonese & Mandarin required to cater to local language speaking clients.
• Established network and experience working with Hong Kong headquartered as well as multinational NBFI clients.
• Understanding of the regulatory and compliance environment in the market with strong experience in AML/KYC risk and control process.
• Effective partnership skills with internal and external stakeholders.