Business Development Specialist - Inside Sales jobs at Jpmorgan in Canada, Toronto

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Partner with Sales, Operations, Servicing, customer experience and other stakeholder teams to identify opportunities, pain points and address those through right product prioritization.
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Oversee the entire product lifecycle from ideation to launch, ensuring timely delivery of high-quality products.
• Work closely with design, engineering, compliance, and marketing to drive product decision, trade off assessment, and other key considerations.
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

Required qualifications, capabilities, and skills

• Bachelor’s degree in business, finance, engineering, or a related field.
• 5+ years of experience or equivalent expertise in product management or a relevant domain area.
• Aptitude to learn, solve challenging problems and a passion to deliver great user experiences
• Experience building SaaS products for businesses, with a strong track record of success; experience in designing/building solutions with modern technology stacks including APIs, microservices, public cloud, etc.
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Strong leadership presence and ability to influence and partner across cross-functional teams; as well as strong verbal/presentation and written communication skills.

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Payment domain knowledge with merchant service ecosystem, card payment experience and Canadian payment landscape would be a preferred option.
• MBA degree would be a preferred choice.

As a Payments Sales Manager in Payments Corporate Sales, you will oversee a team while also maintaining client coverage responsibilities. In this leadership role, you will drive efforts to sell cash management solutions, build a robust pipeline of opportunities, and manage existing portfolio business. To achieve sales goals, you will implement a comprehensive selling strategy in collaboration with Product and Banking coverage officers. This position requires strong collaboration with client service, operations, technology, risk, credit, and legal teams to optimize delivery. Additionally, you will be responsible for gaining a thorough understanding of the market, the industry in which the client operates, the client's organizational and operating structure, buying process, and business objectives to effectively position JPMorgan and its solutions optimally.

Job Responsibilities

• Leading and managing a high performing sales team to establish discipline and sales strategy for the Canada HQ corporate client portfolio.
• Working in partnership with CIB bankers to develop new profitable business from prospective and existing clients. Meeting sales and financial metrics for the business.
• Understanding clients' business goals, environments, strategies, and industry trends to better determine their requirements and identify potential new business opportunities for J.P. Morgan Payments via appropriate solution(s); traditional cash management, check clearing, trade, International payments, liquidity.
• Identify and engage clients on the various J.P. Morgan innovation strategies and products.
• Managing client visitation and contact; promoting sales through frequent client meetings and discussions covering new products, market and industry developments
• Working closely with the coverage team to drive efforts to expand existing business with current clients, providing feedback to product managers and generating cross-sell opportunities by maintaining strong working relationships with other JP Morgan lines of business
• Engage JPMorgan Payments Solutions, bankers and clients at senior and strategic levels to provide integrated treasury solutions within a consultative and client driven framework

Required Qualifications, Capabilities, and Skills

• Possesses deep knowledge and understanding of global treasury services, payments, liquidity, trade, commercial card and FX products
• Possesses 8+ years of cash management, sales and relationship management experience
• Bachelor’s degree or equivalent
• Strong relationship, creative solutioning and problem solving skills
• Excellent verbal, written communication and time management skills
• Understanding of Compliance and KYC processes
• Demonstrates cultural sensitivity and awareness
• Segment lead or equivalent management experience

Preferred qualifications, skills and capabilities

• Comprehension of the Canada Payments landscape, business needs and potential solutions (a plus).
• Association for Financial Professionals (AFP) - Certified Treasury Professional Designation (a plus)

Job Responsibilities:

• Define and implement the Small Business Sales strategy to achieve revenue and market share growth across all channels.
• Lead a team of over 50 people, setting vision and structure for client delivery aligned with firm goals.
• Ensure engagement and alignment with referral partners and deliver growth through direct sales, digital acquisition, and distribution partnerships.
• Actively participate in the Canadian leadership team, collaborating across multiple business functions.
• Represent Chase Payment Solutions in Canada, engaging with customers and trade organizations.
• Establish effective internal controls and risk management in collaboration with control partners.
• Develop a high-performing team through performance management and coaching.

Experience Requirements:

• 10+ years in sales management and leadership, with expertise in sales strategy and operational execution.
• Proven experience in the payments industry or technology-enabled sectors, with a strong track record of results.
• Experience managing large, dispersed teams and negotiating complex agreements.
• Ability to attract, retain, and develop employees.

Skill Requirements:

• Strong business development skills and experience building high-performance sales teams.
• Expertise in optimizing distribution channels and migrating businesses to digital models.
• Ability to lead diverse teams across regions and manage change effectively.
• Strong interpersonal skills and ability to work across functions.
• Experienced P&L leader with strategic skills to translate strategy into action.
• Strong communication skills, including public speaking.
• Undergraduate degree required; advanced degree preferred.
• Ability to travel up to 30% of the time.

As an Executive Director in International Sales Trading you will be responsible for developing and maintaining key client relationships, and for the clients’ execution needs for all equity related products.

Job Responsibilities

• Be knowledgeable of equity related products across all execution channels for a broad range of clients (asset managers, insurance accounts, pension funds, banks, sovereign wealth funds, corporations, hedge funds etc.)
• Bring a collaborative approach working with our business partners in trading, research and syndicate to provide comprehensive client coverage across the platform
• Generate ideas and provide market insight

Qualifications

• Sales trader with 5+ years of experience in Equity markets
• Specific expertise in Canadian equities trading
• Proficiency and desire to manage risk and work closely with our institutional client base
• Established relationships with key Canadian clients at both the trading and portfolio management levels
• Critical thinker and driver of trade concepts and themes for investor clients

In this national role, you will be responsible for driving performance, strengthening partner engagement, uncovering new growth opportunities, and accelerating the performance of our Merchant Services offering across key markets. You will play a pivotal role in building on our current success-developing and executing partner-specific strategies, launching innovative pilots, and identifying new ways to scale impact. This includes designing go-to-market strategies for newly onboarded partners to ensure strong early traction and long-term performance.

strategic thinking, and driving measurable outcomes.

This role requires regular travel to meet with partners across the country, ensuring a strong field presence and deep, ongoing alignment!

Job Responsibilities:

• Lead the national referral strategy, ensuring alignment with broader business development objectives and revenue targets.
• Build and execute customized growth plans for assigned referral partners, supporting both new client acquisition and expanded engagement.
• Analyze partner performance data to identify trends, gaps, and opportunities; use these insights to inform strategies and propose partner-specific initiatives tied directly to revenue impact.
• Design and pilot new initiatives or changes with selected partners to improve sales performance and scale successful models across the portfolio.
• Collaborate with cross-functional teams including Sales, Marketing, Enablement, and the Partnerships team to launch campaigns and initiatives that support growth.
• Equip partners with the tools, resources, and knowledge needed to effectively promote our solutions.
• Develop compelling value propositions that showcase the benefits of our offerings and build partner confidence.
• Develop and execute go-to-market strategies for newly onboarded referral partners, ensuring early traction, brand alignment and seamless integration into our sales ecosystem.
• Cultivate strong relationships across partner organizations – from front-line sales teams to executive stakeholders.
• Manage a national referral pipeline and provide visibility into conversion trends, key wins, and areas for improvement.
• Identify opportunities to expand referral reach into new verticals, geographies, or partnership models.

How Success Will Be Measured:

• Growth in overall sales volume and referral conversion driven by your portfolio.
• Measurable impact from new strategies, pilots, or initiatives launched and scaled.
• Strength and depth of partner relationships and engagement across key stakeholders.
• Clear documentation of partner-specific strategies and results.
• Proactive identification and resolution of performance gaps.
• Field presence and frequency of in-person partner engagement.

Qualifications:

• 5+ years of experience in business development, partnerships, or strategic sales, preferably within financial services or the payment acceptance industry.
• Proven track record of engaging and driving growth with large-scale partnerships with measurable impact on revenue and retention.
• Strategic thinker with strong execution skills and a bias for action.
• Exceptional communicator who can engage, influence, and build trust across all levels of an organization.
• Skilled at navigating internal complexity to drive results.
• Highly organized and detail-oriented with strong analytical skills and financial acumen.
• Comfortable leading cross-functional initiatives and working in a matrixed environment.
• Bilingual (English/French) is an asset.
  
  This is a remote, work-from-home position available in the following locations:
  Ontario
  Nova Scotia
  Alberta
  British Columbia

We are excited to offer an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a French Bilingual Account Specialist, you will be an advocate for our merchants and internal Chase partners, offering resolutions to payment processing, technical troubleshooting, and addressing general inquiries. You will provide phone support to our US and Canadian merchants, ensuring first call resolution with empathy and respect.

Job Responsibilities:

• Take ownership of each customer interaction while treating customers with respect and responding with empathy.
• Approach problems logically and with good judgment to ensure first call resolution for each customer.
• Navigate multiple applications while staying engaged with our customers.
• Demonstrate personal excellence including punctuality, integrity, and accountability.
• Demonstrate extreme adaptability in a fast-paced environment.
• Abide by all applicable regulatory and department practices and procedures.
• Work independently and in a team environment.

Required Qualifications, Capabilities, and Skills:

• Minimum of one year of customer interaction or customer support experience is required, either by phone or face to face.
• Must be willing to work in an environment that requires 100% phone-based customer interaction.
• Proficiency with basic computer functions including mouse and keyboard usage, launching applications, conducting searches on the Internet, chat and email, and maneuvering in a Windows-based environment.
• High School Diploma or equivalent required.
• Bilingual proficiency in French and English is required.
• Ability to work flexible hours, including weekends and late shifts.This position offers a shift premium for those scheduled between 3:30 PM and 12:00 AM.
• This role requires working in the office five days a week.

Toronto, Vancouver & Montreal.

Among various distribution channels, you will be primarily focused on Franchisors and Independent Software Vendors (ISV) with an additional emphasis on expanding into new partnerships with Associations, Financial Institutions and external sales organizations. Your ability to collaborate cross-functionally, address client needs, build consensus, and engage internal stakeholders for support is essential. You will be challenged and supported to grow professionally as you’ll be surrounded by some of the industries brightest both in and outside of JPMorgan & Chase.

You will report to the Head of Enterprise and Partnership Sales in Canada and will be integral to the achievement of aggressive new client growth goals for the team.

Job Responsibilities:

• Proactively building, developing and managing a sustainable pipeline of new partnership opportunities to expand market share.
• Cultivate new partnership opportunities through prospecting, networking, conferences, internal alignment with key sales and banking channels, and other means
• Manage partners throughout the entire sales cycle from prospecting to full implementation (including but not limited to proposals and RFP responses, contract negotiation, documentation and coordinating product partners / implementation teams).
• Conduct detailed needs assessments for prospective partners focused on their business and strategic priorities
• Identify JPMC Merchant Services and Payment solutions that provide a unique value proposition to help partners meet their needs and drive revenue
• Support Partner Development and Relationship Mangers during go to market launch phase to ensure a successful roll out.
• Maintains sales records and prepare sales reports as required.
• May travel up to 50%.

Qualifications

• 7+ years payment industry experience
• Sales and Business Development experience with distribution partners such as ISV’s, Franchisors, Financial Institutions, Associations and external sales organizations.
• Strong knowledge of the merchant services industry, products and services with technical acumen
• Experience working with complex partnership models and negotiating referral-type agreements
• Executive presence
• Strong communication skills
• Teamwork-orientation
• University degree preferred