Water Client Account Manager Cam jobs at Jacobs in United States, Tampa

In this role, you’ll lead select water accounts for municipal and state governments as well as private clients in Central Florida by collaborating and leading our delivery teams to sustain existing workload. You’ll also lead strategy development of transformational work, such as design-build and operational contracts. This position will be based out of a Jacobs’ Tampa, Florida, office.

Additional responsibilities include the following:

• Serve as the point of contact for client service activities and develop strategies to grow Jacobs’ business across all water submarkets for various clients in Central Florida
• Work with the Market Growth Director for Water to align Central Florida (Tampa) Water strategy within the broader Southeast portfolio.
• Identify, charter, and lead client service teams comprised of client service leaders (CSLs) multi-disciplinary project managers and regional practice leaders around common vision of success
• Facilitate creation of deep, personal, valuable client relationships between Jacob’s personnel and client personnel (management, technical, functional, delivery) to weave a fabric of broad-based relationships between our firm and the clients
• Advocate on client's behalf by actively engaging the firm to address client needs and recommending strategic actions to optimize our business development investment and market share growth
• Identify higher levels of client engagement for executive sponsors
• Secure management commitment and influence/attract key staff for pursuits
• Work with office/corporate leaders to develop strategies for key hiring on strategic pursuits, identifying key project pursuits, team growth, office growth, profitability, employee development, and employee satisfaction
• Actively engage with project and Sales teams to influence pursuit team on sales process discipline, win strategy and proposal development, interviews, and presentations
• Coordinate and facilitate the Sales process, including Go/No Go decisions, and help develop required sales costs aligned with opportunity potential and return on investment objectives
• Demonstrated reputation as a leader in the Central Florida municipal market area

Bring your expertise and passion to our US-based Project Controls Team, where you'll have the opportunity to lead, innovate, and deliver cutting-edge digital solutions across our portfolio of projects and programs. As the Digital Project Controls Solutions Leader (Senior Manager), you'll drive growth services, implement PMCM systems, manage budgets and costs, oversee change management, and excel in schedule monitoring, analysis, forecasting, and reporting, while providing real time solutions for our clients. From day-to-day leadership to sharing insights on complex digital delivery challenges, you’ll enrich your own experience and acumen while fostering the success of others. With a global company like Jacobs, you’ll experience the thrill of transforming ideas into impactful realities and take your career to new heights.

What you’ll do:

• Provide hands on client solutions
• Lead project budget/cost management (e.g., project cost and commitments tracking, project cost forecast, labor, and other direct costs monitoring).
• Lead the preparation of project monthly reports, weekly change management reports and the program’s online dashboard.
• Develop and update CPM schedules in P6.
• Use e-Builder, Unifier, Primavera P6, Oracle, Prism- Contruent, Procore, Power-BI, and Kahua, as well as Python, XML,SQL coding.
• Develop intuitive and informative dashboards using Excel Macro level, Databases (MS Access, SQL), XML, and Power BI.
• Manage commercial operations, with an emphasis on project controls and financial issues.
• Participate in program/project progress and status review meetings.
• Communicate schedule status regularly via formal and informal meetings and reports.
• Collaborate on new techniques and standards.
• Apply advanced techniques and analysis independently.
• Periodic business travel will be necessary.

Here’s what you will be doing

• Lead with innovation and expertise, guiding multidisciplinary teams through the intricacies of project lifecycle management, ensuring every initiative meets its designated targets for scope, schedule, budget, and beyond.
• Champion excellence and client satisfaction, delivering projects that not only meet but exceed expectations, all while adhering to Jacobs' stringent standards for health, safety, quality, and risk management.
• Ignite growth and opportunity, leveraging your strategic insight to secure new contracts through compelling proposals, engaging presentations, and effective negotiations, all founded on deep market understanding and client needs.
• Contribute to the development of a Florida Market Action Plan that delivers leading-edge technology solutions for our clients while also actively diversifying and expanding our client base.
• Demonstrate leadership by example with integrity and candor and by “living inclusion” in support of a work environment that celebrates inclusion and diversity (a culture we call TogetherBeyond℠).
• Lead the development, maintenance, and advancement of your client's relationship. This will include developing the strategy of the account, help determine which opportunities to pursue, own the Go/No-Go process, and influence the win strategy.

Specific tasks will include

• Lead a multiple-disciplinary team in delivering projects that exceed client expectations while managing the budget and meeting gross margin goals.
• Driving growth with your client, working closely with the project team for overall client satisfaction from client relationship through final project delivery.
• Leading key pursuit activities during opening, middle, and end game, working closely with sales operations.
• Building relationships with your client through face-to-face meetings and participating in professional events.
• Leading internal coordination through working directly with the sales team on overall client strategy, with Operations for project delivery, and coordination on pursuits with sales operations (cost, risk), and with legal regarding contracting.
• Obtaining and distilling feedback and other indicators that may influence middle game actions.

Reports to Deputy/Sr. Construction Manager

Oversees and monitors the contractual performance of the Contractors/Design Builders assigned to projects

Oversees and supervises the activities of assigned Project Engineers and Inspectors/Construction Coordinators

Provides construction project management, technical and administrative oversight of the assigned construction projects.

Monitors and assesses construction progress measurement/evaluation

Oversees project schedules and cost control during construction

Monitors construction quality and, in coordination with QA staff, recommends to the client appropriate corrective actions for observed non-conformance

Maintains accurate and timely documentation of project status and key activities through daily reports and job site photos

Reviews and makes appropriate recommendations on construction change proposals

Reviews contractor/design builder schedules of values for monthly invoicing

Prepares/provides input for any daily, weekly and monthly status reports and construction updates to the client

Provides timely input for and participates in monthly project reviews with client

Attends and participates in regular owner/architect/contractor (OAC) or coordination meetings related to assigned projects

Provides input and analysis as needed to support client claims management

Prior baggage project experience required

Proven ability to engage a wide variety of key stakeholders for coordination purposes

Responsibilities:

• Lead project transition activities to include; facility activation, training & education, relocation management / patient moves, and decommissioning.

• Implementation of technology into the transition planning and activation planning process to elevate communication to the client and team.

• Project leadership and management of overall coordination of critical activates pertaining to design, construction, medical equipment, IT infrastructure and equipment, FF&E, logistics, facility, and property management, 24/7 clinical operations and administrative issues.

• Overview and/or leading team meetings, development of complex owner activities schedules, aiding Client personnel on transition and relocation practices, interaction with clinical and non-clinical departments to understand their mission and how they interact with other departments, monitoring project progress, coordination of third-party vendors and establishing and managing related budgets.

• Raise issues, risks, and exceptions; develop clear remediations and mitigations; follow-through to resolution.

• Manage projects to successful completion, meeting deliverable quality, schedule commitments, cost budgets, and performance targets.

• Assist the Team with codifying best service delivery practices and work with junior personnel in their professional development in our services.