Your impact
The Quality Manager will be responsible for the Project Quality Plan(s), undertaking audits and making recommendations for continuous improvement.
Key duties of the role include:
- Developing and implementing quality assurance/control systems for the project
- Ensuring that client feedback surveys are sent or interviews requested for projects per client feedback process.
- Collecting, tracking, analyzing and reporting overall results, including trends, for quality metrics.
- Providing or ensuring quality training to meet the project requirements.
- Coordinating and facilitating process improvement teams.
- Monitoring KPI’s and goals, providing technical advice and assisting in completing work as needed.
Onsite employees are expected to attend a Jacobs Workplace on a full-time basis, as required by the nature of their role.
