Hr Connect Channels Lead jobs at Intuit in United States, San Diego

The ideal candidate will have the ability to collaborate and lead across multiple functions and roles, ability to translate technical literature and accounting/company policy into clear requirements for execution, strong change management skills, and ability to drive issues through to resolution.

• Understand the end-to-end operational, financial, and systemic environment and key upstream and downstream processes that drive financial and customer impacts. Drive strategy to support revenue recognition, new offerings, and business changes.
• Develop, maintain, and enforce the Company's revenue recognition policy under ASC 606, developing new positions and interpretations as needed. Stay connected to current business and offering strategies.
• Perform technical accounting research.
• Clearly articulate point of view regarding revenue issues. Use strong communication skills to inspire confidence in decisions and provide transparency as to status and trade-offs, with the ability to bridge between accounting, technical, and business mindsets with ease.
• Stay current on evolving Accounting Standards pronouncements and updates under prevailing regulatory bodies (FASB, SEC), incorporating into Company policy as necessary.
• Apply professional skepticism and an inquisitive approach to review and analyze the appropriateness and reasonableness of underlying revenue accounting principles.
• Establish and maintain controls necessary to ensure that revenue forecasts, deferred revenue balances, and revenue accounting execution are compliant with Company policy and GAAP.
• Proactively lead and influence cross-functionally and at all levels of management. Cultivate strong relationships with leaders in Accounting, Finance, and across the business in order to facilitate timely, high-quality decision-making in connection with revenue recognition matters.
• Develop training and outreach programs and deliver this training to business unit and functional team leaders.
• Work comfortably with cross functional teams and actively consult with product management, sales, and marketing personnel to ensure revenue recognition timing and process implications are understood for each offering.
• Ensure the proper accounting treatment for all product and service offerings is documented and that related accounts are properly prepared, reviewed, and substantiated.
• Streamline systems and reporting tools to ensure efficient and accurate recording and classification of revenue.
• Participate in revenue recognition due diligence activities related to potential acquisitions.

• Bachelors’ degree in Finance/Accounting with minimum of 7 years’ post-graduate experience, or equivalent work experience; CPA/MBA highly desirable.
• Must be able to be onsite in our San Diego office at least 3 times a week.
• Strong technical accounting and revenue knowledge for financial statements and internal controls over financial reporting. Demonstrated understanding of theory and application of relevant revenue recognition accounting literature.
• Strong end-to-end process orientation with demonstrated analytical thinking, project management, and problem-solving skills. Proactively address issues, own the outcome, and continuously strive for best in class processes and deliverables.
• Strong interpersonal skills. Confidence, good judgment, and personality to work in a dynamic, multi-business unit environment. Demonstrated ability to influence cross-functionally and at all levels of management.
• Excellent analytical and organizational skills, time prioritization, and risk assessment.
• Professional skepticism and a testing/validation mindset. Background in public accounting or internal audit is a plus.
• Excellent written and verbal communications, presentation and influencing skills, including the ability to elevate issues to the right level internally and externally to resolve. Ability to clearly articulate a point of view and adjust communication style and content to suit audience needs.
• Strong PC, worksheet, and word processing skills. Working knowledge of Oracle R12, Siebel/BRM, and Business Objects a plus.

We’re searching for a highly motivated and innovative individual to establish, manage, and refine TurboTax’s lead development function. You will take ownership of key processes including lead qualification, flow optimization, and collaboration with sales and marketing teams to ensure high-quality lead generation. Your analytical mindset, technical savvy, and ability to develop scalable solutions will drive TurboTax’s pipeline growth and sales success. This includes:

• Training and Development: Work with the Sales Enablement manager to standardized processes and training materials to ensure Concierges are equipped with the skills and product knowledge needed for success. Assist Concierges where needed to identify clear KPIs while tracking performance through tools like Salesforce, SalesLoft, and other analytics platforms.
• Support inbound and outbound lead generation activities, leveraging automation tools and data-backed optimizations to improve workflows.
• Lead Flow Optimization: Design and implement lead qualification and scoring models aligned with Ideal Customer Profiles (ICPs), Personas, and Customer Journey maps.
• Collaborate with Marketing, Sales, and Engineering to refine lead workflows, ensuring effective routing and prioritization.
• Use automation and data-driven insights to improve efficiency and scale lead management processes.
• Cross-Functional Collaboration and Reporting: Partner directly with sales leadership to align on pipeline growth objectives and ensure the seamless execution of sales strategies.
• Build and deliver reports on key performance indicators such as conversion rates, qualified leads, pipeline generation, and revenue impact.
• Provide clear and actionable insights, backed by data, to improve lead generation outcomes.
• Foster collaboration across teams such as Marketing, Finance, Service Delivery, and Operations, ensuring alignment and shared objectives.

Bay Area California 171500-231500

Southern California 159000-215000

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ).

• Experience: 5+ years of sales development or related experience; ability to lead initiatives and achieve measurable results without direct team management.
• Technical Acumen: Proficiency with CRM systems like Salesforce and expertise in automation tools such as SalesLoft, Outreach, and ZoomInfo, among others.
• Analytical Skills: Strong ability to analyze data, measure impact, and provide actionable insights to optimize workflows and outcomes.
• Track Record: Proven history of exceeding sales goals and driving pipeline and revenue impact through streamlined lead processes.
• Exceptional communication, collaboration, and problem-solving skills; ability to manage priorities in fast-paced environments.
• Commitment to Excellence: Strong multitasking, organization, and time-management abilities; a customer-centric approach to everything you do.
• Entrepreneurial mindset with adaptability, resourcefulness, and a focus on continuous improvement.

• Own the management of the TurboTax email program dedicated to driving transactions in product during tax season, delivering flawless execution on a complex program on one of the largest installed bases in the US, and spearheading innovation around personalization.
• Lead the effort to deliver superlative campaigns to customers, ensuring compelling story-telling, relevant content and best-in-class creative are present throughout our communications.
• Deliver on the vision to implement truly 1:1 campaigns to our various customer base through personalized messaging, offers, content and more.
• Help define channel contact strategy, maintaining calendars and defining governance protocols.
• Articulate complex campaign requirements, closely partnering with CRM data and operations teams to ensure their proper implementation. Understand the technical side of email operations from how customer data attributes flow from data systems into the ESPs for campaign retrieval to ESP set up and implementation to dynamic content execution.
• Partner with Strategy partners to help devise, implement and measure complex test plans.
• Report on channel performance, partnering with Analytics as needed, and share actionable insights at different levels of the organization (leadership to business stakeholders). Understand key campaign, channel and customer level metrics and how to take CRM data to drive performance.

• 6-10 years experience managing an elaborate email marketing program for a Fortune 500 company
• Impeccable knowledge of email marketing best practices, especially around creative and story-telling.
• Passion for creative, copy and campaign development and deep-bench experience working with creative teams.
• Keen understanding of the data undergirding CRM programs and enabling campaign orchestration and personalization.
• Superior organizational, project management and communication skills -- this role requires hands-on management of campaign deployments, often under tight deadlines and high pressure.
• Experience with Enterprise-level marketing cloud solutions and CRM tech stack.
• Strong analytical and data manipulations skills that result in meaningful insights and that drive performance

• Collaborate closely with the most complex, high-volume COEs and key partners to pioneer and launch innovative employee experiences across People & Places programs, while engaging team managers and senior HRC Specialists for added support
• Analyze data and insights to pinpoint opportunities that elevate employee experiences and drive the creation of groundbreaking programs and products, while partnering with key stakeholders to champion impactful change
• Spearhead or significantly contribute to the creation of compelling communications, FAQs, and protocols
• Deliver exceptional guidance and support to employees and managers, showcasing expertise that transcends our channel support team's capabilities
• Serve as a trusted source of knowledge and coaching, leveraging deep subject matter expertise to elevate team performance
• Mentor and empower HRC Specialists, playing an active role in recruitment and onboarding
• Design, implement, and maintain essential HR Connect processes and protocols for critical situations (e.g., natural disasters, employee loss, hardship)
• Foster trust and become a go-to advisor for both customers and partners
• Lead or contribute to impactful team initiatives and projects with clearly defined objectives
• Play a key role in complex team initiatives and projects, as well as People & Places priorities, where outcomes may have some ambiguity
• Consistently uphold Intuit policies and standards in all circumstances

Bay Area California $122,500 - $165,500

Southern California $107,500 - $145,500This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at

• People Champion - Designs, develops, and implements changes that improve how we deliver our customer benefits.
• Business Accelerator - Designs, develops, and implements changes that accelerate lntuit's strategy. Remains agile and resilient to external factors and trends that affect our people, workplace and customers.
• Data Driven - Analyzes data and generates actionable insights that inform next steps and influence decisions.
• Change Leader - Defines and leads key workstream(s) in the end-to-end change Identifies and engages the right stakeholders, keeps them informed of status and holds them accountable. Provides recommendations to remove risks and barriers. Demonstrates learning and growth mindset.
• Domain Expert - Uses deep domain expertise to accelerate outcomes within their domain. Seeks out external benchmarking to improve how the work gets done. Builds relationships and shares knowledge across P&P domains. Evolves or builds solutions for scale, standardizing and automating where possible.
• 7+ years of HR generalist or relevant experience
• BA (or country equivalent) or work experience equivalent

• Research and continuously evaluate emerging AI technologies to enhance software development productivity.
• Contribute to the development of an AI platform focused on code generation and developer assistance.
• Develop AI-powered tools that understand and leverage Intuit's technology, design principles, and coding best practices.
• Create comprehensive documentation, tutorials, and examples to facilitate the adoption of AI tools by developers.
• Define product requirements and deliver solutions that exceed expectations.
• Collaborate with, mentor, and accelerate team members.
• Drive technical excellence and innovation within the team, fostering a culture of continuous improvement.
• Ensure the quality and reliability of AI tools through automated testing and rigorous development practices.
• Monitor and maintain production systems, responding promptly to incidents and issues.

Bay Area California

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• 6+ years of experience in software development on distributed systems.
• A strong passion for software development productivity and how AI can enhance it.
• A fundamental understanding of GenAI technologies, their capabilities, and limitations.
• Knowledge of using AI frameworks for developing Agentic Workflows.
• Track record of designing, building and delivering innovative software in a research and development environment.
• Experience deploying, monitoring, and scaling AI solutions on cloud infra (AWS, GCP, or similar)
• Self-motivated and able to thrive in an environment with evolving priorities.

• Collaborate closely with the most complex, high-volume COEs and key partners to pioneer and launch innovative employee experiences across People & Places programs, while engaging team managers and senior HRC Specialists for added support
• Analyze data and insights to pinpoint opportunities that elevate employee experiences and drive the creation of groundbreaking programs and products, while partnering with key stakeholders to champion impactful change
• Spearhead or significantly contribute to the creation of compelling communications, FAQs, and protocols
• Deliver exceptional guidance and support to employees and managers, showcasing expertise that transcends our channel support team's capabilities
• Serve as a trusted source of knowledge and coaching, leveraging deep subject matter expertise to elevate team performance
• Mentor and empower HRC Specialists, playing an active role in recruitment and onboarding
• Design, implement, and maintain essential HR Connect processes and protocols for critical situations (e.g., natural disasters, employee loss, hardship)
• Foster trust and become a go-to advisor for both customers and partners
• Lead or contribute to impactful team initiatives and projects with clearly defined objectives
• Play a key role in complex team initiatives and projects, as well as People & Places priorities, where outcomes may have some ambiguity
• Consistently uphold Intuit policies and standards in all circumstances

Bay Area California $122,500 - $165,500

Southern California $107,500 - $145,500This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at

• People Champion - Designs, develops, and implements changes that improve how we deliver our customer benefits.
• Business Accelerator - Designs, develops, and implements changes that accelerate lntuit's strategy. Remains agile and resilient to external factors and trends that affect our people, workplace and customers.
• Data Driven - Analyzes data and generates actionable insights that inform next steps and influence decisions.
• Change Leader - Defines and leads key workstream(s) in the end-to-end change Identifies and engages the right stakeholders, keeps them informed of status and holds them accountable. Provides recommendations to remove risks and barriers. Demonstrates learning and growth mindset.
• Domain Expert - Uses deep domain expertise to accelerate outcomes within their domain. Seeks out external benchmarking to improve how the work gets done. Builds relationships and shares knowledge across P&P domains. Evolves or builds solutions for scale, standardizing and automating where possible.
• 7+ years of HR generalist or relevant experience
• BA (or country equivalent) or work experience equivalent

As members of the
People & Places (P&P)

Come join the Change Leadership & Program Management team as a Staff Change and Program Manager where you will enable us to deliver outcomes with speed, empower us to drive change with excellence, and enhance our ability to scale P&P’s impact across Intuit. Be a part of an experienced and innovative group of program managers that drive execution of our most important priorities. Play a leadership role in our mission-based teams that create offerings and services to accomplish things such as: build manager capability, design and implement our performance management and development system, enable career growth and transform our HR technology for the future – to name a few. In this role you will have the opportunity to:

• Develop a high-quality program/portfolio management plan and roadmap, including specific milestones to be individually owned and tracked
• Drive execution across all workstreams of the priority and ensure the team operates with extreme ownership to deliver outcomes with velocity
• Understand the impact of changes and type of change (process, technology and organization) across multiple functions and develop the change management approach and plan.
• Foster shared accountability through defining and managing effective op mechs, tracking tools, escalation paths and processes for the team
• Identify and escalate risks, issues and dependencies to ensure the team can execute with speed
• Track progress against outcomes and provide regular updates to sponsors and P&P Leadership
• Identify when a decision or tradeoff is needed, drive discussions to assess options, and provide principled and data driven recommendations to stakeholders for final decision

• You will lead and drive program/portfolio planning and execution in partnership with cross-functional groups such as Technology, Legal, Communications and Intuit business units to deliver successful business outcomes. Programs can include P&P product & service development, HR technology transformation and extensive change management
• Thought partners to sponsors and directors, contributors to work content and ability to look around corners
• Track progress against outcomes and drive preparation of content for regular updates to sponsors, P&P leaders and Intuit Leadership
• Recommend changes needed to facilitate progress of deliverables and outcomes
• You will be a role model for change leadership, ensure effective change management is part of the programs you lead and will be part of building this capability across the organization
• You will drive program roadmaps and dashboards across complex, multi-phase programs involving multiple contributing teams
• You will drive your program teams to deliver strategic outcomes with velocity; manage dependencies and remove obstacles that stand between your teams and business success using best practices for initiating, planning, and executing critical cross-functional programs end-to-end
• You will ask the right questions to help identify technical gaps, facilitate decision making and drive trade-off decisions when needed to achieve the program outcomes
• You will drive areas of improvement across the program/portfolio in partnership with stakeholders to enable cross Intuit acceleration.
• You leverage strong relationships and operational rigor to foster collaboration and shared accountability for outcomes across appropriate P&P functions and other critical partners
• You keep the big picture in mind and tie the program/portfolio and Intuit strategy together including industry context.

Bay Area California $154,000 - 208,500

• 6+ years of program management experience in a SaaS based technology company, with direct experience working with multiple cross-functional teams; At minimum 4+ years experience working with HR and Employee Programs
• Technical acumen, specifically understanding HR technologies such as Workday
• Proven ability to quickly earn the trust of sponsors and key stakeholders; mobilize and motivate teams; set direction and approach; resolve conflict; deliver tough messages with grace; execute with limited information; lead and drive change; deliver results
• Excellent balance of people, organizational, and technical skills. Ability to execute and deliver successfully in situations where authority is not a given
• Thrive in a culture of ownership, delivery, and innovation
• Comfortable bending between the tactical and strategic
• Ability to communicate at all levels with clarity and precision both written and verbally
• Effective presenter, negotiator, collaborator - regardless of organizational structure or hierarchy
• Ability to drive progress and adapt in a rapidly changing environment
• Professional, team player with strong leadership and interpersonal skills
• BA/BS degree is in Business, Human Resources, Computer Science, Engineering, or related fields is desired

Tools

• Highly skilled in the creation of program plans, presentations, roadmaps, dashboards, stakeholder communications and other documents. High attention to detail with ability to synthesize information from multiple sources and distill it in crisp, clear language appropriate for a variety of audiences including technology and business executives
• Advanced proficiency in the use key tools such as SmartSheet and Google suite.
• Working knowledge of Project Management, Lifecycle Management and Agile tools