Senior Product Manager jobs at Intuit in India, Bengaluru

To be successful in this role, the Manager 2, HR Experience & Operations must be a subject matter expert

1. Extensive knowledge of the Workday HRMS system, including functional, technical, and end-to-end processes.
2. Experience managing or designing the full lifecycle of employee and intern onboarding (in-person/virtual) and offboarding for India and international locations.
3. Comprehensive understanding of India HR compliance, including India labor laws, Shops and Establishment Act, and regulations related to gratuity, bonus, and minimum wages.
4. Experience with vendor compliance

• Organize and lead staff ensuring a fully efficient HR operation.
• Review and audit current processes to ensure compliance, while recommending and implementing changes where needed.
• Lead the internal or external audits and review of records, employee data, SOX, and other employee related documentation.
• Respond to complex payroll related inquiries from employees and/or key stakeholders.
• Research and produce complex reports which may require in-depth analysis
• Lead work and provide direction for transitions in mergers, acquisitions, and divestitures.
• Communicate effectively with various levels of management to ensure a high level of customer support and positive customer interactions.
• Ensuring department’s ability to meet all company deadlines and annual performance goals.
• Manage vendors and system providers including compliance with service level agreements.
• Responsible for tracking and testing of legislative/regulatory changes, application enhancements, and system modifications.
• Support execution of SOX controls as well as internal, external audits.
• Manage, coach and develop team members.
• Conduct ongoing training for HRDS/onboarding/offboarding/comliance staff to ensure productivity and knowledge of overall processes are maintained and improved.
• Consult with internal customers and evaluate data and reports to help identify and assist in solving HR-related issues and business needs.
• Drive 100% HR Compliances and Labor compliances of vendor FTCs
• Understands the importance of change management to facilitate the transition to new technology and processes.
• Ensures compliance with data privacy regulations and best practices.
• Provides day-to-day advice, interpretation, and support to People & Places departments regarding the application of human resources policies, guidelines, procedures, and best practices.
• Audit all data entries done by team members, thus ensuring 100% accuracy and SOX compliance on transactions made in HRMS tool.
• Complete root cause analysis on errors and advise on corrective and preventive actions using any of the available tools.
• End to end On-boarding & Off-boarding process knowledge.
• Experience in HR Labour compliance includes S&D, CLRA and vendor compliance, reporting and lodgements.
• Creating and maintaining reports, reporting tools, and templates, maintain information security and confidentiality.

• Bachelor’s degree with 14+ years of relevant managerial HR Operations experience ( HRMS system, Onboarding/off boarding, HR Compliance)
• 12+ years of experience in data analytics
• 8 +yrs of experience in managing people.
• Experience with workday technical and functional, Sales Force systems are highly preferred.
• FTC Employee Life Cycle at Manager level experience is a must
• Excellent interpersonal, oral and written communication skills.
• Exceptional organizational, analytical, research and problem-solving skills
• Ability to manage time, prioritize deliverables, multi-task and work under pressure in a dynamic work environment.
• Demonstrated ability to hold information confidential with excellent judgment
• Apply documented rules, past practices, or instructions on an independent level.
• Ability to work in a fast-paced, agile environment.
• Ability to process and connect the information in times of ambiguity.
• Strong organization, time management and task prioritization skills
• Adaptive critical thinking, judgement, and analytical skills
• Bachelor's degree or work experience equivalent
• In-depth exposure to HR statutory compliances under CLRA
• Intermediate to advanced analytical skillset, including the use of Excel, Alteryx and/or other tools

In this role, you'll drive end-to-end design strategy across multiple workstreams, using your expertise in design systems, customer insights, and data fluency to craft intuitive, scalable product experiences. You’ll collaborate cross-functionally with engineering, product, data science, and research to solve complex problems and ensure business impact. As a senior design leader, you'll also mentor others, help shape team goals, and contribute to product vision and planning.

• Lead design strategy for AI-powered inventory management experiences that scale across QuickBooks Online, helping small businesses thrive with enterprise-grade capabilities.
• Collaborate closely with product, engineering, data science, and research to define goals, make informed decisions, and deliver measurable business outcomes.
• Solve complex, ambiguous problems using a platform and systems-thinking mindset, balancing user needs, technical feasibility, and business impact.
• Create and refine design frameworks, patterns, and scalable UI solutions in alignment with Intuit Design System (IDS) standards.
• Use customer and market insights, behavioral data, and testing to shape product direction and drive innovation.
• Communicate design decisions with clarity and influence—effectively aligning teams around a compelling product vision.
• Mentor and uplevel other designers, fostering growth in craft and cross-functional collaboration.
• Contribute to design operations by identifying opportunities to improve team workflows, tools, and systems.
• Support a culture of feedback, inclusion, and experimentation by leading critiques and championing continuous learning.

• 8+ years of product design experience with a portfolio showcasing high-impact, user-centered design across complex systems or platforms.
• Strong systems thinker with a demonstrated ability to drive consistency across multiple products or workflows.
• Deep experience integrating qualitative research, behavioral analytics, and market trends into product and design decisions.
• Effective communicator and influencer with a track record of aligning stakeholders and presenting to senior leadership.
• Proven leadership across cross-functional teams—capable of shaping vision, guiding execution, and mentoring other designers.
• Technical fluency—comfortable collaborating with engineers on feasibility, quality, and implementation of advanced features like machine learning.Growth mindset with a bias for action, continuous iteration, and a passion for leveling the playing field for small businesses.

• Design and implement scalable ETL and ELT pipelines using tools like Apache Spark, DBT, and Kafka.
• Own the development of data models that support reporting, analytics, and machine learning use cases.
• Build and maintain historical, delta, and snapshot tables optimized for large-scale data processing and access patterns.
• Work with columnar storage formats (e.g., Parquet, ORC) to optimize performance and storage efficiency.

• Integrate and automate data validation and quality checks, ensuring trust and accuracy across pipelines.
• Partner with data platform and product teams to design and deliver seamless data integrations across systems and domains.
• Contribute to data governance practices, schema evolution, and performance tuning.

• 6+ years of hands-on experience in data engineering or data platform development.
• Strong experience in building and optimizing data pipelines using Spark and Flink.
• Proficiency with DBT for transformation workflows and Kafka for event-driven ingestion.
• Solid understanding of data modeling principles and best practices in relational and analytical systems.
• Proven track record in creating and maintaining historical, delta, and snapshot data structures.
• Familiarity with data quality frameworks and tools for validation and anomaly detection.
• Experience working with columnar file formats and scalable data storage systems.
• Strong coding skills in Python or Scala, and familiarity with SQL at scale.
• Bachelor’s or Master’s degree in Computer Science, Data Engineering, or a related field.

• Deliver high quality customer-driven software offerings products to market that simplify and solve for current customer needs while building for the future.
• Should possess strong technical skills, have a career history of strong hands-on software engineering and development experience, and the tactical and visionary leadership skills to motivate, guide, and earn the respect from a highly talented engineering team.
• Responsible for initiating and driving the adoption of technology, product and process improvements throughout the software delivery life cycle.
• Provide technical leadership, career development, and management of performance, objectives, and priorities of all reporting staff - Build a high performing, results-oriented organization.
• Drive and own the functional and non-functional requirements road map for your organization.
• Develop product expertise and advocate on behalf of the customer.
• Drive initiatives to improve testing at all levels & deliver automation to ensure robustness and protect our customer.
• Embrace & implement new ideas that produce outstanding results for our customers.
• Drive adoption of best practices, tools, systems and metrics across the organization
• Imbibe and coach excellence in product, engineering and operations

• Atleast 12+ years of industry experience with a minimum of two years of proven track record of leading high performing teams.
• Hands on engineering leader who can nurture working with highly motivated and extremely talented engineers to work on high visibility online product.
• Someone with strong belief in agile and lean thinking have a passion for velocity, engineering and operational excellence
• Comfortable working on all tiers of modern applications, from the front-end all the way to the database and strong exposure to Enterprise Java platform, Spring Framework, ReactJS, Amazon Web Services, Kubernetes based container deployments
• Solid software development fundamentals (Data Structures, algorithms, problem solving, OO Design, and system architecture) with pecialization on end to end software development using modern SaaS / public cloud deployments with a DevOps mindset
• Expert communicator and love working with multiple stakeholders for common outcomes with high stakes at company level.
• Strong business acumen. Understands the business internal and external landscape and thinks/acts strategically for all stakeholders.
• Drives strategic technology/engine reuse, technology and architecture health, and development process improvement.
• A highly technical and result-oriented leader experienced in determining goals and matching those with customer requirements and product roadmap. Adept at leading positive change, empowering people, cultivating product technology visions and innovative solutions, and fostering effective engineering teams.

• You are an unapologetic advocate for our customers, ensuring exceptional service is delivered and identifying and resolving any and all customer pain points

• You optimize Expert occupancy to match premium customer service with internal productivity and cost management.

• You drive complex programs fostering accountability in partnership with cross-functional groups such as Customer Success, Service Delivery, Operations, Product Management, and other functional partners.

• You run programs using best practices for initiating, planning, and executing intermediate-to-large scale cross-functional critical programs that empower teams to achieve successful outcomes.

• You anticipate risks and proactively manage these risks before they become blockers.

• You communicate updates across levels of the organization and escalate appropriately. You will communicate with executives regularly.

• You drive your teams toward strategic goals; creating timelines and milestones, managing dependencies, and removing obstacles that stand between your teams and business success.

• You constructively drive forward process improvements over time through efficiencies and/or automation.

• You lead with a clear vision, staying focused on the customer problem. You define success and galvanize the team around it. You align on and ruthlessly prioritize what’s most important.

• You drive winning results, allocating time and resources to what’s most important. You make fast, data-driven decisions and take extreme ownership for outcomes.

• You utilize a technical understanding of upstream workforce management (WFM) value chain to own the near term horizon (current day to two weeks out)

• Operational Expertise: Skilled in developing and refining processes and operational rhythms that ensure accountability and drive business performance.

• Analytical and Problem-Solving Skills: Strong ability to interpret data and drive decisions based on insights.

• Customer-Centric Mindset: Committed to enhancing customer experience through efficient, high-quality expert experiences.

• Collaboration Skills: Exceptional communication and interpersonal skills, with experience building cross-functional relationships and influencing without authority.

• Business Communication and Storytelling: Able to synthesize insights and activity from complex areas into strategic narratives (written documents and slides) for C-level audiences.

• Experience: 5+ years in business operations, strategy, or a related field. Proven experience supporting executive leadership and optimizing operational efficiency.
• Experience: 10+ years in Customer Success Workforce Management (ie demand planning/forecasting, capacity planning, scheduling, intraday management).

• Perform hands-on data analysis and modeling with huge data sets.
• Apply data mining, NLP, and machine learning (both supervised and unsupervised) to improve relevance and personalization algorithms.
• Work side-by-side with product managers, software engineers, and designers in designing experiments and minimum viable products.
• Discover data sources, get access to them, import them, clean them up, and make them “model-ready”. You need to be willing and able to do your own ETL.
• Create and refine features from the underlying data. You’ll enjoy developing just enough subject matter expertise to have an intuition about what features might make your model perform better, and then you’ll lather, rinse and repeat.
• Run regular A/B tests, gather data, perform statistical analysis, draw conclusions on the impact of your optimizations and communicate results to peers and leaders.
• Explore new design or technology shifts in order to determine how they might connect with the customer benefits we wish to deliver.

• MS or PhD in an appropriate technology field (Computer Science, Statistics, Applied Math, Operations Research, etc.).
• 2+ years of experience with data science for PhD and 5+ years for Masters.
• Experience in modern advanced analytical tools and programming languages such as R or Python with scikit-learn.
• Efficient in SQL, Hive, or SparkSQL, etc.
• Comfortable in Linux environment
• Experience in data mining algorithms and statistical modeling techniques such as clustering, classification, regression, decision trees, neural nets, support vector machines, anomaly detection, recommender systems, sequential pattern discovery, and text mining.
• Solid communication skills: Demonstrated ability to explain complex technical issues to both technical and non-technical audiences

Preferred Additional Experience

• Apache Spark
• The Hadoop ecosystem
• Java
• HP Vertica
• TensorFlow, reinforcement learning
• Ensemble Methods, Deep Learning, and other topics in the Machine Learning community
• Familiarity with GenAI and other LLM and DL methods

• Deliver experiences and platform capabilities with Engineering and Operational Excellence, leading to outstanding outcomes for customers, employees, and stakeholders
• Build high performing teams. Lead and nurture a team of high performing engineers with a focus on business delivery and talent growth with teams between 8-15 developers
• Embrace new ideas that produce outstanding results for our customers
• Effectively resource plan and forecast deliverables based on product, team, and broader company needs
• Help bring out the best ideas from the team by empowering them and leading by example
• Create shared vision and build and maintain strong cross-functional relationships / alignment with partners across the business ( Development, Product Management, Program Management, Business Analyst, SRE)
• Work with product management to distill requirements and challenges into technical requirements for the team
• Work with non-technical partners to translate complex technical challenges, projects, and outcomes into easily understood, digestible information
• Stay aware of industry trends and make technology choices and strategic decisions
• Get into the weeds and work with your team leads and architects to drive technical decisions when necessary and is comfortable taking a back seat and facilitating to arrive at the optimal decision

• Experienced as an established technical leader of software engineering teams that have successfully delivered customer-driven software products.
• Demonstrated experience leading positive change, empowering people, cultivating product technology visions and innovative solutions, and fostering effective engineering teams.
• Adept at articulating the product vision and drive the future roadmap with strong business acumen.
• Ability to think and act strategically for all stakeholders.
• Passion for being at the leading edge of technology with a minimum of 8-12 years of hands-on software development experience (list specific tech exp).
• Experience with Agile development and methodologies and SaaS and/or mobile technologies.
• Possesses strong verbal and written communication skills.
• Passion for fullstack development and building amazing customer experiences.
• Building strong teams - set and evangelize vision, facilitative leadership, attract and retain key talent