Analyst Ii Systems Operations jobs at Intercontinental Exchange - Ice in United States, Jacksonville
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Company (1)
Job type
Job categories
Job title (1)
United States
State
Jacksonville
7 jobs found
13.04.2025
IE-
Intercontinental Exchange - ICE Client Support Specialist II Server United States, Florida, Jacksonville
Develop and effectively apply learned technical and domain expertise to assist customers and team members in the intended and proper use of Ice Mortgage Technology software solutions. Resolve complex problems...
Troubleshoot and resolve time sensitive billing issues (technical and data related), perform root cause analysis, and identify workarounds and permanent solutions. Administer and maintain ORMB platform and make configuration changes....
Monitors the applications, systems, and hardware in the processing environment for abnormal processing conditions. Makes effective use of tools and resources, such as Big Panda, Spectrum, Service Now, etc. to...
Incident Management: Proactive checkouts and monitoring to avoid service outages or limit their impact. Troubleshooting and fault isolation to restore service when necessary. Problem Management: Solutions for Incident Management from...
Works within a team on AIP technology business consulting projects to meet specific client requirements. Configures, research and documents client needs related to AIP suite. Defines product scope, objectives, and...
Onboarding and training of new end users into ICE’s environment. Providing expert-level hardware, software, network, and server support for Windows and Mac devices Mobile device support – MDM and managing...
Provide exceptional overall experience for clients using time-sensitive, mission critical data and applications. Including educating clients on information technology issues/services. Provide operational support to global client support teams by assisting...
Develop and effectively apply learned technical and domain expertise to assist customers and team members in the intended and proper use of Ice Mortgage Technology software solutions. Resolve complex problems...
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