Director Platform Engineering Containers jobs at Intercontinental Exchange - Ice in United States, Atlanta

Responsibilities

• Partner with development, engineering, and operations teams to collect technical requirements and turn those into deliverables to help build a complete CI/CD strategy.
• Enhance Developer Experience by simplifying existing Build and Code Promotion processes.
• Review existing ICE tools and processes, identify gaps, and identify areas for improvement.
• POC, demo, and implement software to be used across build and deploy pipelines for on premise bare metal, and virtual across Windows, Linux, and containerized platforms.
• Develop standards and practices for deployments and create re-useable interfaces for consumers.
• Define standards for configuration management solution(s).
• Follow market trends and DevOps movements and apply models of continuous improvement.
• Provide technical leadership, create technical specifications for new micro services and API’s.
• Present ideas and strategy, communicate concisely and influence teams and individuals.
• Collaborate on Kubernetes-based build & deployment strategies and orchestration models to support scalable and resilient application delivery.

Knowledge and Experience

• BS in Computer Science or equivalent work experience
• 6+ years’ experience with CI/CD toolchains including expert level knowledge of one or many standard tools including, but not limited to, Jenkins, Bitbucket, GitHub, JFrog Artifactory, Ansible, Chef, Terraform.
• Hands on experience on planning, building, and running a complete CI/CD pipeline on native/virtualized infrastructure.
• Hands On Experience with Build and Assembly technologies like, but not limited to Gradle, Maven, Conan, MSBuild.
• Experience with Distributed and Parallel Build and Test environments.
• Solid understanding of the basic principles of DevOps, CI/CD, agile and lean philosophies
• Experience with Code Promotion and Lifecyle management.
• Experience migrating Legacy Applications to Containerized Microservices.
• Extensive experience of providing architectural direction to project development teams
• Experience with 1 or more Programming Languages like Python, Go Lang, Java, .NET, C++, C#, or similar.
• Proficiency in Scripting Languages, like Bash, Groovy, PowerShell.
• Proven experience deploying and managing applications in Kubernetes environments, including Helm chart creation, namespace management, and resource optimization.
• Familiarity with Kubernetes RBAC, networking, and monitoring tools such as Prometheus and Grafana.

Preferred

• Linux and/or Windows Administration Experience
• Hands on experience with container technologies and orchestration including, but not limited to, Docker, Podman, Kubernetes, Tanzu, OpenShift.
• Experience creating, testing, and using API’s.
• Experience with Kubernetes Operators, Custom Resource Definitions (CRDs), and GitOps workflows is a plus.

Responsibilities

• Assist in the design, planning and implementation of server solutions
• Tune and design systems infrastructure for maximum available performance
• Automate manual tasks using scripting and application development
• Investigate and adopt new technologies/tools as needs arise
• Respond to and assist in production operations in a 24/7 environment
• Evaluate, test, and integrate new operating system versions, drivers, and patches
• Provide technical analysis, resolve problems, and propose solutions
• Provide support to, and coordinate with, developers, operations staff, release engineers, and end-users
• Educate and mentor team members and operations staff
• Participate in a weekly on-call rotation for after-hours support

Knowledge and Experience

Required

• 5+ years of experience with the Linux Operating System (RedHat variants preferred)
• Solid experience coding with any combination of Python, Ruby, Bourne, Perl, Java, API’s, and others
• Experience with automation/configuration management using either Puppet, Chef, Ansible or an equivalent
• Familiarity with git, subversion, foreman, katello, Jenkins, or equivalent
• Familiarity with DNS, Bind, DHCP, LDAP
• Demonstrable knowledge of multi-tiered, highly available, and resilient application design
• Knowledge of horizontal and vertical scaling for performance and high availability
• Working knowledge of RedHat High Availability Cluster
• Docker, Kubernetes, OpenShift or equivalent container platform
• Intermediate Linux administration and engineering
• Top-tier analytics and problem solving
• Ability to perform network analysis with tools, tcpdump, wireshark, tshark
• Ability to work in a service-oriented team environment
• Project Management, organization, and time management
• Customer focused, and dedicated to the best possible user experience
• Communicate effectively with both technical and business resources

Preferred

• Degree in engineering discipline or equivalent experience in Systems Engineering
• 2+ year of experience with Multi-Factor Authentication
• Intermediate understanding of application and server virtualization

Responsibilities

• Educate and mentor team members, operations staff and other departments on best practices of Linux and Windows infrastructure and application deployment methodologies and technologies
• Delegate, assign, and ensure work is completed by subordinate staff
• Lead in the design, planning and implementation of server and application delivery solutions
• Tune and design systems infrastructure for maximum available performance
• Automation of manual tasks using scripting and application development
• Investigate and adopt new technologies & tools as needs arise
• Respond to and assist with production operations in a 24/7 environment
• Hire and train engineering staff to ensure team operational efficacy
• Evaluate, test, and integrate new operating system versions, drivers, and patches
• Provide technical analysis, resolve problems, and propose solutions
• Provide support to and coordinate with Developers, Operations staff, and End-Users
• Ensure streamlined application deployments as part of the overall SDLC
• Manage infrastructure lifecycles, including procurement, buildout, ongoing hygienic support, and decommission
• Develop and maintain reports for internal initiative progression tracking
• Collate and present regularly scheduled progress reports to Business and Operations stakeholders

Knowledge and Experience

Required

• Degree in engineering discipline or equivalent experience in Systems Engineering / Development
• 5+ years of experience with the Linux Operating System (RedHat variants preferred)
• Experience as a people manager or in a team lead role with delegation duties
• Advanced Linux administration and engineering including kernel tuning, performance testing, and benchmarking
• Solid experience coding with any one or combination of Python, Bourne, Groovy, Ruby, etc
• Experience with automation and configuration management using Puppet, Chef, Ansible or equivalent
• Familiarity with git, Jenkins, buddy, ArgoCD, and similar tooling
• Working knowledge of multi-tiered, highly available, and resilient infrastructure platform design
• Proficiency with enterprise architectural concepts including DNS, authentication, logging, monitoring, and alerting
• Working knowledge of horizontal and vertical scaling for performance and high availability
• Ability to specify hardware requirements and make recommendations based on application needs
• Top-tier critical thinking and problem-solving skills
• Ability to work in a service-oriented team environment
• Project Management, organization, and time management skills
• Customer focus and dedication to the best possible user experience
• Ability to communicate effectively with both technical and non-technical business peers
• Thorough understanding of core system security & hardening concepts and processes

Preferred

• Working knowledge of the creation, support and deployment of Docker Containers
• Working knowledge of the setup and configuration of Kubernetes and orchestration platforms such as OpenShift, Tanzu, or equivalent
• Experience reviewing and enforcing system configurations against compliance requirements
• Expertise with Excel, Grafana, Tableau, or other enterprise reporting tools

Job Purpose

The Director, Platform Engineering, Containers will be responsible for leading and overseeing the design, development, and operation of ICE Kubernetes Platform, ensuring it's scalable, reliable, and secure, while also improving developer experience and driving innovation. This position will also manage a team of engineers responsible designing, building, and supporting our on premise Kubernetes platforms. A successful candidate will have experience in assisting development teams in migrating applications from standalone platforms running on bare metal or virtualized hosts into Kubernetes including, but not limited to, understand performance, scaling, and capacity requirements, network egress and ingress needs, and guidance on proper CI/CD processes.

Responsibilities

• Leadership and Team Management:
  • Lead and mentor teams of platform engineers and developer advocates, fostering a culture of collaboration and excellence.
  • Recruit, hire, and develop high-performing engineers.
  • Set strategic direction for the platform engineering team and its roadmap.
• Platform Design and Development:
  • Oversee the design, development, and implementation of the engineering platform, ensuring it meets the needs of developers and other stakeholders.
  • Drive the adoption of best practices in platform engineering, including automation, DevOps, Observability, and Security.
  • Continuously improve the platform's architecture, scalability, and reliability.
  • Training and Evangelism. Help internal developer organization all the way along the containerization journey from re-architecture to operational excellence on Kubernetes and OpenShift.
• Operational Excellence:
  • Ensure the platform is highly available, performant, and secure.
  • Implement robust monitoring, alerting, and incident response processes.
  • Drive operational improvements and automation to reduce manual effort and improve efficiency.
  • Continuously improve delivery times of Kubernetes platform services.
• Collaboration and Communication:
  • Collaborate with product, engineering, BUs, Compliance, Infosec and other teams to understand their needs and translate them into platform capabilities.
  • Communicate effectively with technical and non-technical audiences, showcasing the value of the platform.
  • Influence enterprise architecture decisions for critical applications and infrastructure.

Knowledge and Experience

• 5+ years experience managing teams, preferably inclusive of managing other managers.
• Expert knowledge of Kubernetes and OpenShift
• Strong understanding of Kubernetes technologies (e.g., networking, storage, service meshes), CNCF ecosystem tools, GitOps and CI/CD pipelines.
• Advanced knowledge of CI/CD pipelines used in Kubernetes including, but not limited to, Tkton, ArgoCD, and others.
• Experience with automation tools (Ansible, Terraform) and scripting languages.
• Knowledge of security best practices, compliance standards and supply chain security.

Preferred

• A strong development background is a big plus.
• Experience with developer evangelism.
• Experience creating, testing, and using API’s
• BS in Computer Science or equivalent work experience

Job Purpose

The Systems Administrator is responsible for maintaining the availability, security, and performance of Windows and Linux systems in both production and non-production environments. This role focuses on troubleshooting, resolving system performance and availability issues, and ensuring a reliable and secure environment. The Systems Administrator also assists in automating common tasks to improve operational efficiency.

This position requires effective collaboration with cross-functional teams to drive timely and efficient resolutions while ensuring excellent support and service delivery.

Responsibilities

• Administer and support Windows and Linux servers, ensuring stable performance.
• Troubleshoot and resolve system issues to maintain uptime and reliability.
• Collaborate with other teams to assist in service restoration during incidents.
• Automate repetitive tasks and processes using scripting languages like Bash, PowerShell, or Python.
• Respond to system alerts promptly and ensure timely resolution of issues.
• Assist with managing user access and permissions within Active Directory.
• Document system configurations, processes, and troubleshooting guides for internal knowledge sharing.
• Ensure all systems comply with internal IT policies and security standards.

Knowledge and Experience

• Experience with managing and troubleshooting Windows and Linux servers.
• Understanding of server hardware components and infrastructure service delivery.
• Familiarity with system automation tools (e.g., Ansible, Puppet).
• Basic understanding of Active Directory and user permissions.
• Knowledge of common networking concepts such as DNS, DHCP, firewalls, and VPNs.
• Familiarity with scripting languages such as PowerShell, Bash, or Python.
• Experience with IT service management tools, preferably ServiceNow.
• Strong problem-solving skills with the ability to handle tasks under pressure.
• Excellent communication skills and the ability to work well in a team environment.

Desirable Qualifications

• Bachelor’s degree or equivalent in Computer Science, Information Technology, or a related field
• Industry certifications such as CompTIA Server+ or similar.

Responsibilities

• Assist in the design, planning and implementation of server solutions
• Tune and design systems infrastructure for maximum available performance
• Automate manual tasks using scripting and application development
• Investigate and adopt new technologies/tools as needs arise
• Respond to and assist in production operations in a 24/7 environment
• Evaluate, test, and integrate new operating system versions, drivers, and patches
• Provide technical analysis, resolve problems, and propose solutions
• Provide support to, and coordinate with, developers, operations staff, release engineers, and end-users
• Educate and mentor team members and operations staff
• Participate in a weekly on-call rotation for after-hours support

Knowledge and Experience

• 5+ years of experience with the Linux (RedHat variants preferred) or Windows Server 2016+ Operating System.
• Solid experience in automation languages such as Ansible would be highly beneficial.
• Solid experience coding with any combination of Python, Ruby, Bourne, PowerShell, API’s, and others
• Familiarity with git, subversion, foreman, Jenkins, or equivalent
• Familiarity with Active Directory and DNS, Bind, DHCP, LDAP
• Demonstrable knowledge of multi-tiered, highly available, and resilient application design
• Knowledge of horizontal and vertical scaling for performance and high availability
• Understanding of virtualization and experience with VMWare
• Top-tier analytics and problem solving
• Ability to work in a service-oriented team environment
• Experience with project Management, organization, and time management
• Customer focused and dedicated to the best possible user experience
• Effective communicator with both technical and business resources

Preferred

• Degree in engineering discipline or equivalent experience in Systems Engineering
• Intermediate understanding of application and server virtualization
• Knowledge of Docker, Kubernetes, OpenShift or equivalent container platform
• Experience with automation/configuration management using either Puppet, Chef, Ansible or an equivalent
• Ability to perform network analysis with tools, tcpdump, wireshark, tshark

Responsibilities

• Provide L2 support for all disk storage related issues across the enterprise
• Respond to and assist in production operations in a 24/7 environment
• Provide support to and coordinate with internal users, operations staff, and vendor resources for root cause analysis
• Participate in an on-call rotation for after-hours support based on escalations
• Provide technical analysis, resolve problems, and propose solutions
• Participate as a resource for project driven initiatives
• Identification and automation of manual tasks using scripting and application development

Knowledge and Experience

• Mid-level experience with a variety of disk storage subsystems and SAN switches including EMC, Hitachi, HPE, NetApp, Cisco and Brocade.
• Deep understanding of SCSI, NFS and SMB protocols
• Disk Storage configuration management experience
• Hands on experience with storage-based replication technologies
• Automation tools
• Good English speaking and written skills
• Top-tier critical thinking and problem-solving skills
• Ability to work in a service-oriented team environment
• Project Management, organization, and time management
• Customer focused and dedicated to the best possible user experience
• Able to communicate effectively with both technical and business resources