Client Support Specialist Surefire jobs at Intercontinental Exchange - Ice in United Kingdom, South Somerset
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United Kingdom
South Somerset
24 jobs found
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Intercontinental Exchange - ICE Senior Trainer Client Education Services United Kingdom, England, South Somerset
Provide onsite and virtual training of ICE Mortgage Technology platform products. Validate the participant’s comprehension of the material delivered and provide any follow-up communication. Design and develop curriculum using appropriate...
Conduct routine partner and lender engagements to understand workflows and use of services. Perform account reconciliations by gathering data and analyzing for any anomalies. Review financial data, transactions, and processes...
Maintains and fosters the relationship between the clients and ICE by ensuring client satisfaction, maintaining client communication and problem resolution. Effectively manages and responds promptly to a high volume of...
Manage a large book of business and seek out new logos. Be the face of ICE Data Services for Index business by regularly engaging with clients & prospects;. Work closely...
Provide exceptional overall client experience to clients using time-sensitive, mission critical applications. Research, diagnose and respond to client inquiries in an expeditious, thorough and professional manner. This includes both reactive...
Conduct market research, with a particular focus on relevant Regulation, and apply that research to identify opportunities for Revenue growth and product development. Ownership of targeted campaigns and initiatives within...
Develop a strong understanding of the Mahwah ecosystem including the ICE-owned colocation facility, the community (trading participants, vendors, carriers, service providers), the ICE Global Network offering and the regulatory environment....
Provide onsite and virtual training of ICE Mortgage Technology platform products. Validate the participant’s comprehension of the material delivered and provide any follow-up communication. Design and develop curriculum using appropriate...
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