Client Support Specialist jobs at Intercontinental Exchange - Ice in United Kingdom, South Somerset
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Company (1)
Job type
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Job title (1)
United Kingdom
South Somerset
13 jobs found
17.04.2025
IE-
Intercontinental Exchange - ICE Client Support Specialist United Kingdom, England, South Somerset
Maintains and fosters the relationship between the clients and ICE by ensuring client satisfaction, maintaining client communication and problem resolution. Effectively manages and responds promptly to a high volume of...
Assist in compiling monthly and quarterly performance metrics to allow for regular internal and external review. Identify and report on trends in metrics, case volumes, challenge categories (pricing and reference...
Own, co-lead, manage and support sales cycle from strategy and lead generation all the way through negotiations, contracting and closing, working closely business development, sales, product, marketing, and other teams...
Leverage technical expertise to assist clients in the use of their ICE Mortgage Technology software solutions. Resolve problems in a timely manner with minimal assistance for 85% of all cases...
Leverage technical expertise to assist clients in the use of their ICE Mortgage Technology software solutions. Resolve problems in a timely manner with minimal assistance for 85% of all cases...
Develop and effectively apply learned technical and domain expertise to assist customers in the intended and proper use of Simplifile software solutions. Resolve technical problems reported by the customer to...
Maintains and fosters the relationship between the clients and ICE by ensuring client satisfaction, maintaining client communication and problem resolution. Effectively manages and responds promptly to a high volume of...
Maintains and fosters the relationship between the clients and ICE by ensuring client satisfaction, maintaining client communication and problem resolution. Effectively manages and responds promptly to a high volume of...
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