Director Product Management jobs at Intercontinental Exchange - Ice in United Kingdom, London

Job Purpose

ICE Clear Europe’s Clearing Risk Department (“CRD”) is looking for a Risk Director to focus on developing, managing and delivering the IT Strategy for the organisation.

Responsibilities

• Help define the IT Strategy for the CRD business, build consensus with technology partners, and manage key strategic deliveries for the business
• Work with the Atlanta Technology Team to migrate key services to the central Risk Platform, with the strategic aim that London produces specific end-user analytical tooling & reporting over these services
• Work with the local BI Tableau team to migrate core reporting to this infrastructure
• Work closely with Risk Managers and Product owners to ensure that application solutions meet the business needs, with frequent agile releases to end users
• Work with the existing London team to create, maintain and support existing End User Developed Applications (EUDA); support is ordinarily limited to office hours
• Create new Rapid Application Development (RAD) tooling for front line Risk Management, building reliable applications which will be used to manage emerging Member and Client Risks
• Develop across the technology stack; the team is currently working in Python & SQL
• Work across the local technology and business team to improve agile delivery and constantly find improvements to SDLC

Knowledge and Experience

• Proven development skills in Python and SQL at a similar organization, with a minimum of 4 years of commercial development experience as part of an agile team
• Ability to build and develop technology consensus across multiple teams, ensuring short and long term goals are aligned and delivered against
• Experience with trading, clearing, fund management or a related industry highly preferred
• Understanding of iterative development methodologies such as Agile or Kanban
• Able to work in geographically spread teams, building strong relationships with colleagues in different locations
• Confident in understanding business processes and analytics, and able to translate requirements into solid, testable technical solutions
• Ability to work in a fast paced and challenging environment where business demands rightly change due to market moves or regulatory needs
• Data management experience obtained in a Financial Organisation or Consultancy working in Finance, where you have experience in embedding the importance of data modelling and management within the culture of an organization would be desirable
• Knowledge and experience of delivery solutions in Javascript would be beneficial
• Proven organizational skills with strong commitment to customer service and product delivery
• Prior experience of risk systems is desirable, with an understanding of risk management concepts including one or more of back testing, stress testing, VaR, risk metrics or default management
• Knowledge of financial derivatives products across multiple asset classes would be beneficial
• Exceptional written and verbal communication skills. Excellent analytical skills
• Detail oriented, results-driven and self-motivated

Job Purpose

ICE Clear Europe’s Clearing Risk Department (“CRD”) is looking for a front office risk director. The successful candidate will work closely with the senior management in overseeing and shaping the risk management practice at one of the largest futures and options clearing houses in the world. You will be joining a very dynamic team, be exposed to a wide range of asset classes and be challenged with complex risk problems. You will be responsible for managing all aspects of the day-to-day risk management and drive improvement and enhancements, including identifying, developing and overseeing the implementation of new risk management tools and techniques to enhance the risk management process and risk controls. You will also contribute towards the design and implementation of new risk initiatives and products that benefit the business.

Responsibilities

• Identify areas where the risk models, risk management processes, or infrastructure can be improved
• Assist with designing and implementing improvement and enhancements to models, risk infrastructure, and processes. Act as the project lead in seeing it through completion
• Frequent communication with representatives from clearing members, risk committees and senior management of ICE
• Strike the right balance between complying with global regulatory standards and achieving commercial business requirements
• Ensure the risk management framework and risk policies are being adhered to and are consistent with regulatory and industry standards
• Monitor model performance tests and assess the appropriateness of models in order to demonstrate policy adherence
• Conduct mathematical/statistical analysis to calibrate and enhance risk models
• Collaborate with colleagues on key policy and methodology development
• Documentation of risk polices and models to clearing members, regulators, risk committees and other governance bodies
• Conduct project work and run thematic or ad-hoc market research on relevant risk topics
• Lead a team of risk analysts and managers to foster a strong risk culture

Knowledge and Experience

• Master’s Degree in Mathematical Finance or equivalent degree
• Attention to detail and strong problem-solving skills with the ability to balance trade-offs
• Must have demonstratable experience in a role of the same or equivalent level and/or relevant professional experience in risk management and/or risk systems. At least some of this experience will have been gained in an investment bank, hedge fund or clearing house
• Strong knowledge in financial derivatives products in one or more asset classes (e.g. interest rates, equity, softs, energy)
• Proven ability to apply risk management models and techniques such as Value at Risk models, Liquidity Risk models, backtesting and stress testing models
• Ability to be a team player as well as to lead a team, and to help with creating a strong risk culture
• Proven ability to conduct research, analyze problems, formulate and implement solutions in an efficient, effective and independent manner
• Excellent written and verbal communication skills, and comfortable in communicating risk issues to senior management for decision-making purposes
• Experience with SQL and Python preferred

Job Purpose

ICE Clear Europe’s Clearing Risk Department (“CRD”) is looking for a front office risk analyst. The successful candidate will assist the senior risk managers in overseeing and shaping the risk management practice at one of the largest futures and options clearing houses in the world. You will be joining a very dynamic team, be exposed to a wide range of asset classes and be challenged with complex risk problems. You will be responsible for carrying out all aspects of the day-to-day risk management duties and assist in developing and implementing enhancements to the risk management tools, models, and processes. You will also participate in the design and implementation of new risk initiatives and products that benefit the business.

Responsibilities

• Conduct mathematical/statistical analysis to calibrate and enhance risk models
• Ensure the risk management framework and risk policies are being adhered to and are consistent with regulatory and industry standards
• Assist with identifying areas where the risk models, risk management processes, or infrastructure can be improved
• Enhance documentation of risk processes, procedures and models
• Assist with communication with representatives from clearing members, risk committees and senior management of ICE
• Build and maintain risk management reports for the ICE Clear Europe board, various ICE Clear Europe risk committees and the regulators overseeing ICE Clear Europe
• Monitor model performance tests and assess the appropriateness of models in order to demonstrate policy adherence
• Collaborate with a group of colleagues on key policy and methodology development
• Conduct project work and run thematic or ad-hoc market research on relevant risk topics

Knowledge and Experience

• Master’s Degree in Mathematical Finance or equivalent degree
• Attention to detail and strong problem-solving skills with the ability to balance trade-offs
• Prior experience in risk management as a risk analyst or relevant professional experience (at an investment bank, hedge fund or clearing house) will be an advantage.
• Strong knowledge in financial derivatives products in multiple asset classes preferred
• Prior experience in applying risk management models and techniques such as Value at Risk models, Liquidity Risk models, backtesting and stress testing models will be an advantage.
• Ability to be a team player and to collaborate with other teams
• Ability to conduct research, analyze problems, formulate and implement solutions in an efficient, effective and independent manner
• Excellent written and verbal communication skills
• Experience with SQL and Python preferred

Job Purpose

The Associate Product Associate will be supporting the global Product team in charge of the suite of IGN solutions. The Associate Product Associate will be exposed to every stage of the product life cycle (market analysis, business case, Go-To-Market plan, business-as-usual activity, market/industry monitoring, innovation, etc.) and will have the opportunity to work on the wider range of IGN products and underlying technologies. The Associate Product Associate will work closely with both internal teams (engineering, billing, reporting, …) and external parties (customers, vendors).

Responsibilities

• Develop a solid understanding of the financial markets and electronic trading ecosystem, of the trading infrastructures and the ICE Global Network offerings
• Support the Product team by taking ownership of operational tasks essential to manage the day-to-day business
  • Review vendors billing, reconcile and approve
  • Build reports using internal tools and contribute to the analysis of the data
  • Coordinate external notifications to customers for relevant product updates
• Analyze and reconcile customers billing at the macro level. Identify issues (macro/micro) and work on plan of actions and correction.
• Maintain and update internal and external documentation by working with the Product team, Legal and Marketing
• Build ad-hoc analyses and reports to identify trends/issues, and post-mortems following new product launches or new initiatives
• Ensure the consistency of the internal product documentation and update/revise when needed (pricing, list of products, etc.)
• Project manage ad-hoc initiatives, collaborate with internal teams and partners, track and report on progress, identify risks, escalate issues

Knowledge and Experience

• University degree, preferably in technology, engineering, or business
• Strong analytical skills
• Proactive, problem-solver, agile and keen on working in a fast-paced environment
• Good communication skills, comfortable to engage and interact with multiple teams within and outside of the organization
• Interested in technologies and IT infrastructures (data center, network, telecommunications, Cloud-based NaaS)
• Interested in financial markets and electronic trading
• Proficient with the Microsoft Office suite, especially Excel
• Curious and eager to learn on a daily basis

Job Purpose

ICE is seeking a Senior Product Manager to join our Reference Data Product Development team. You will be part of the Products team but will work closely with IT, Operations and the Business. The Senior Product Manager will perform a wide range of responsibilities pertaining to the productization of new Reference Data content. This position will rely on excellent technical writing skills primarily to write detailed technical requirements and product documentation.

Responsibilities

• Well versed in business requirements writing. Requires extensive knowledge of all areas of the business including but not limited to content, development, product design, workflow, billing, and configuration.
• Must have extensive knowledge of reference data and how and where internally and externally that data is sourced, stored, and output in product.
• Must be well versed in industry and company focused initiatives, and understand how that content could be utilized within reference data products.
• Serve as an ally to our Sales team - understand client use case, how data will be used, understand potential roadblocks or gaps, and resolve to get them filled.
• Understand business problems and opportunities in the context of the requirements and help recommend solutions that enable the organization to achieve its goals.
• Work alongside Senior stakeholders, Business Development and Product Management to translate their vision into documents and wireframes.
• Liaise with stakeholders in managing, defining, prioritizing, planning, and executing the vision for our applications targeting our core Data Services customers.
• Serve as a subject matter expert for internal business partners in the assigned product space.
• Recommend improvements and new features for existing products.
• Design and build new products from the ground up.
• Define requirements to ingest third-party data feeds to be incorporated in product.
• Present to internal stakeholders (Project Ideas, Business Requirements, Product Launch documents within the Product Committee)
• Work closely with new colleagues on company acquisition-related integration activities.
• Prepare product methodologies, training guides, release notes, and perform training for users.
• Liaise with Technology and QA teams to deliver new features and resolve issues.
• Perform UAT on new functionality or datasets.
• Identify and communicate project risks and issues.
• Collaborate with target market representatives, customers, and partners to create powerful and compelling solutions for the marketplace.
• This position is equal parts internally focused working with a cross functional departments and outwardly focused securing new sales revenue of $25 million annually

Knowledge and Experience

• Extensive data analysis, data mapping, functional and technical business analysis experience working in the financial services industry.
• Excellent analytical and problem-solving skills - solid hands-on experience of functional analysis, with extensive experience translating business requirements into functional, design and test documentation.
• Strong communication skills - ability to work with the client/user community to translate their requirements, however expressed, into development materials and conversely present development materials to client/users in a comprehensible way.
• Strong organizational, time management and prioritization skills with the ability to manage multiple complex projects simultaneously
• Attention to detail, critical thinking, problem solving, and analytical skills.
• Ability to work with technical teams (QA and Development) as well as sales and end users.
• A working knowledge, and ideally hands on experience, of the development life cycle, covering basic design, testing cycles from unit to acceptance testing, implementation, and post release bug/issue fixes.
• Working knowledge of SQL for data querying and analysis
• Proficiency in Microsoft Excel (pivot tables, formulas, functions such as VLOOKUP).
• Data Modeling experience with the ability to understand data entities, attributes, and the relationship between.
• Familiarity with a range of product interfaces (XML/JSON Files, APIs, Front-End Viewers)
• Proven track record of problem solving and solution building.
• Energetic, motivated, with a strong work ethic, willing to take on challenging tasks.
• Strong interpersonal, verbal communication and technical written skills.
• Must have the ability to develop strong relationships with colleagues at all levels of the organization.
• Bachelor’s degree is a minimum.

Responsibilities

• Processing, checking and Invoicing of Probate valuations as per client requests.
• Assist in the production of the Weekly Official Intelligence (WOI)
• Assistance with other work of the department as required.
• Liaise with Dublin editorial staff re data queries

Knowledge and Experience

• Familiarity with Company financial Data, including the calculation of Dividend and Interest payments.
• Good PC skills including Intermediate Microsoft Word and Excel
• Good communication skills
• Exceptional eye for detail
• Ability and willingness to adapt to a changing environment and changing requirements
• Able to work under one's own initiative and meet strict deadlines / SLA’s

Job Purpose

You will be responsible for partnering with ICE Clear Credit and ICE Link customers to provide operational process, system interface training, onboarding and trouble-shooting across CDS and U.S. Treasury clearing and post-trade processing services. This will involve analyzing complex cases and measuring them against expected system behavior to provide customers with case resolution. You will act as a primary escalation point for internal production support queries and will work closely with service delivery, systems operations and account management teams. You will be expected to participate in the design, implementation and testing of new products and services, and service enhancements, providing input based on your knowledge of customer needs and existing system and process challenges.

Responsibilities

• Integration Guidance: Clearly communicate with end users, educating them and dealing with all queries relating to system interfaces and their relationship with operational processes
• Customer Inquiries: Resolve customer inquiries in an articulate, timely, and courteous way seeking to deliver quick and effective solutions
• Technical Documentation: Prepare and manage technical guides for external business analyst and developments teams to review for new functionalities and enhancements
• API Code Sample: Prepare API samples and message templates for ICE functionality that showing best practice for integrating to ICE
• Technical Review: Perform periodic technical reviews of external integrations to ICE to identify areas of improvement for ICE connectivity
• Issue Handling:
• Investigation: Provide root cause analysis and issue resolution guidance to Systems Operations, Development and Quality Assurance teams
• Impact Assessment: Collaborate with customers and internal teams to assess external integration impacts to drive design decisions for issue resolution
• Escalation: Escalate issues to internal teams when necessary, clearly articulating problems and steps required for resolution
• Resolution: Consistently and correctly prioritize and resolve issues independently, with minimal supervision
• Documentation: Clearly track/update cases with detailed statuses and resolutions; maintain knowledge store of common issues/solutions/troubleshooting steps, etc.
• Process Improvements: Review internal process improvements for inter-team collaboration efficiency, and produce tools for troubleshooting using Java, SQL, Excel, VBA

Knowledge and Experience

• 5+ years relevant industry experience
• Rigorous troubleshooting techniques plus the willingness to convey technical details clearly and politely
• Excellent communication skills; good written English and demonstrable experience in writing clear/concise documentation
• Ability to independently learn nuances of a complex, multifaceted system with minimal supervision
• Effective use SQL as an analytical tool
• Work experience in a Software Development role is preferred, especially developing large scale enterprise applications using Java
• Experience in modern messaging protocols such as IBM MQ, JMS, Kafka, etc. is preferred
• Experience using database development concepts (SQL, PL/SQL, views, etc.) is preferred
• Experience in Object-Oriented Programming (Java/C++), XML, FIX, FpML, Python, JavaScript/TypeScript and Unix shell scripting is preferred
• Experience setting and supporting conformance testing preferred
• Must be able to multi-task, prioritize and escalate when appropriate
• Previous IT Support experience preferred
• Bachelor’s degree or equivalent