Senior Data Analytics Engineer jobs at Intercontinental Exchange - Ice in India, Pune

Responsibilities

• Be an active participant in planning, grooming, and designing product features with the ability to view the product from a customer perspective
• Collaborate with cross functional teams involved in product delivery
• Write test plans: develop, execute and automate test cases
• Review and triage test failures and verify fixes
• Participate/host defect triage meetings
• Participate in product defect and incidents RCA
• Enhance and extend test automation libraries and frameworks
• Create new test frameworks as and when needed
• Manage multiple competing priorities in a fast-paced, agile environment
• Participate in on-call rotations, driving bug isolation and helping restore the service
• Stay current with the latest engineering technologies and best practices
• Estimate the effort for testing, automating features at release level and work with team in delivering it
• Lead junior team members in team, guiding them to develop robust tests and debugging
• Provide periodic updates to the management at sprint and release level
• Foresee and share risks to release timelines with management in a timely fashion
• Provide input on mitigation plans

Knowledge and Experience

• BS/MS in Computer Science or equivalent domain
• 6+ years of experience in Software Quality Engineering
• Excellent analytical skills
• Ability to analyze requirements, develop test plan/strategy, create and execute test cases, track defects and report results
• 5+ years of experience on object-oriented programming language like Java
• Expert in test automation using Java, TestNG, maven and Selenium. The ideal candidate can create new frameworks for new problems without any guidance
• Proficient in SQL queries and Relational Database concepts, Aurora Postgres, AWS RDS, PostgreSQL, MSSQL, data structures and data operations in general
• Expertise in data workflow testing, data analysis, test data creation in different format/input files along detailed data verification testing with handling regulated data
• Experience in testing and delivering enterprise products on cloud
• Hands on experience with AWS technologies like Athena, Glue, EMR
• Good knowledge of API testing techniques and tools: Postman, REST-Assured or TestNG
• Sound technical background, great communication skills, ability to innovate and simplify, and a motivation to achieve results in a fast-paced environment
• Proficient in debugging and resolving SOA(Service Oriented Architecture) based products on cloud.
• Proficient understanding of code versioning tool and familiarity with Continuous Integration atmosphere
• Relentlessly high standards

Preferred

• Working experience with Python; if not, then candidate should be willing to learn Python
• Working experience with services/tools like Kafka/Kibana/Splunk/PostGreSQL/Snowflake/AWS Athena/AWS Cloud watch/ AWS RDS/DB Solo/MS SSIS
• Exposure to Security and Performance testing

Job Purpose

ICE Mortgage Technology (IMT) is the leading cloud-based lending platform provider for the US residential mortgage finance industry. IMT’s technology solutions enable lenders to originate more loans, reduce origination costs, and reduce the time to close, all while ensuring the highest levels of compliance, quality, and efficiency.

Responsibilities

• Analysis, Solution and Improving processes and methodologies in the team.
• Delivering high quality products and understanding business requirements.
• Produces a well-thought-out architecture that can scale, performance, secure and high reliability.
• Understanding business requirement and translating that into a technical implementation plan.
• Demonstrated ability to deliver working solutions on time to customers.
• Able to influence and collaborate closely with groups within the product line.
• Design and build scalable services and applications optimized for the best customer experience possible
• Contribute to architecture, design, and implementation of our next-generation cloud services
• Provide technical leadership, create technical specifications for new microservices and API’s
• Take ownership of the quality of the service from coding to production
• Maintain developer documentation for the new API’s to encourage adoption and best practices

Knowledge and Experience

• BS or MS degree in Computer Science or a related technical field
• 5+ years of software development experience using Object Oriented design for high-volume transactional and customer-facing web API using C#, .NET
• Hands-on experience with CI/CD, design reviews, code reviews, TDD, unit testing, integration/system testing, monitoring, alerting, agile development practices
• Full-stack experience, knowledge of platform and application layer development processes in a Micro-service environment
• Deep understanding of industry standards and industry best practices for large, sophisticated platforms and services
• Experience with REST architectural patterns and experience building, exposing, consuming RESTful services
• Extensive hands-on knowledge and experience with database design and management for PostgreSQL, SQL, Oracle, NoSQL
• Proven success in designing robust and scalable production systems
• Experience with security protocols and security best practices
• Extensive hands-on experience designing and implementing API’s and SDKs
• Extensive experience designing and releasing service offerings across single or multiple cloud providers
• Strong communication skills, able to communicate effectively with developers, project managers, UX, QA, and the leadership team
• Deep knowledge and understanding of scrum/agile development methodologies

Job Purpose

As a Senior Manager with the Simplifile team, you will apply your experience in Enterprise Software Development to lead and manage a fast-paced software development team. As a member of this team, you will utilize your knowledge of software development methodologies, best practices, problem solving and industry experience to work with the team in the design, development, maintenance and support of Simplifile’s products and necessary supporting tools. You will collaborate with members of multiple teams to support the full life cycle of engineering projects.

Responsibilities

• Lead, mentor, and grow both front and back-end engineers, fostering a collaborative and inclusive environment.
• Responsible for directing staff on all phases of the project life cycle including implementation, programming, testing, and maintaining software systems.
• Coach staff towards career goals and monitor performance.
• Plan technical roadmaps that align with the broader organization and direct their execution with reasonable task assignments.
• Support the creation and implementation of departmental strategies.
• Build high-quality, innovative, and fully performing software that complies with coding standards and technical designs.
• Hire, evaluate and promote engineers to build a strong team.
• Participate in discovery processes collaborating with key stakeholders to identify business requirements and expected outcomes.
• Collaborate with QA team to ensure quality production code.
• Collaborate with Project Managers to align development timelines, resource allocation and deliverables with project goals.
• Design, implement, and support process improvements to guide development activities.
• Design and build scalable services and applications optimized for customer experience.
• Work with the product organization to identify scope of work and feasible timelines, prioritize work, and allocate available resources.
• Solve complex problems in development and provide solutions based on technical standards, practices and existing precedents or procedures.
• Work effectively with members of the team, as well as other teams, vendors, and customers.
• Frequent interaction with team and management to resolve issues or inquiries related to development, improving processes and procedures where possible.
• Provide engineering level production support for the Simplifile application.

Knowledge and Experience

• Bachelor’s or master’s degree in computer science or a related technical field.
• 10+ years’ experience with relevant software stack and processes.
• 3+ years managerial experience
• Mortgage domain experience preferred
• Hands-on experience with CI/CD, design reviews, code reviews, TDD, unit testing, monitoring, alerting, and agile development practices.
• Experience with both front and back-end technologies, such as Java, Spring, MySQL, Angular, React, Node.js, JSON, XML, XSL, etc.
• Beneficial experience: MongoDB, Elasticsearch, TestNG.
• Deep understanding of industry standards and best practices for sophisticated platforms and services.
• Proven success in designing robust and scalable production systems.
• Experience with security protocols and security best practices.
• Detail oriented with good organizational skills.
• Excellent verbal and written communication skills.
• Deep knowledge and understanding of scrum/agile development methodologies.
• Ability to work and be a leader in a collaborative team environment.
• Able to communicate and navigate effectively with internal and external customers to resolve technical issues and collaborate on new projects and integrations.

Responsibilities

• Managing and monitoring all systems and infrastructure
• Installing, configuring, testing, and maintaining operating systems, application software and system management tools across several Linux VMs
• Understand application workflows to assist with performance issues and propose solutions to ensure highest levels of availability
• Identify and automate operational tasks
• Patch management on Linux and Windows
• Maintain physical Compute hardware.
• Participate in an on-call rotation.
• Create and maintain documentation of the infrastructure and configurations
• Assist in the design, planning and implementation of server solutions
• Tune and design systems infrastructure for maximum available performance
• Automation of manual tasks using scripting and application development
• Investigate and adopt new technologies/tools as needs arise as well as implement said tools quickly and efficiently
• Evaluate, test, and integrate new operating system versions, drivers, and patches
• Provide technical analysis, resolve problems, and propose solutions
• Provide support to and coordinate with Developers, Operations staff, and End-Users
• Provide education and/or mentorship where needed to Teammates, Operations, Development and QA
• Ensure streamlined application deployments

Knowledge and Experience

• 8+ years building and managing infrastructure systems
• Experience with virtualization
• Working experience in installing, configuring, and troubleshooting Linux based systems, Windows a plus
• Previous scripting experience is required – Bash/shell, Python, Power shell etc.
• Experience with Configuration Management tool like Ansible, Puppet etc.
• Must be a self-starter
• Ability to work independently in a fast-paced environment
• Ability to communicate and effectively collaborate with internal departments and other outside parties in a professional manner
• Working knowledge of git, foreman, Jenkins, or equivalent
• Working knowledge of horizontal and vertical scaling for performance and high availability
• Top-tier analytics and problem solving
• Organization, and time management skills

Job Purpose

The position requires a professional to support a team of associates providing high-level technical and customer support to clients, internal teams, ensuring their satisfaction and maximizing their experience. Key responsibilities include handling troubleshooting queries, escalating issues, resolving complex problems, and building strong relationships with internal and external queries with service-related initiatives / improvements as we unify process, procedures, performance metrics, and proactive outreach to create a more holistic client experience.

Responsibilities

• Interacting with various departments such as PSO, CSM, Product and SRE to align support strategies with overall company objectives.
• Providing guidance, mentorship, and leadership to junior support team members, fostering a culture of continuous learning and growth.
• Actively participating in process improvement initiatives, suggesting innovative solutions, and implementing best practices to enhance support operations.
• Engaging in technical support tasks, handling escalated customer issues, and ensuring exceptional service delivery in client interactions.
• Assist in compiling monthly and quarterly performance metrics to allow for regular internal and external review.
• Identify and report on trends in metrics, case volumes, challenge categories.
• Explore opportunities to improve upon existing documentation, as well as effectively maintaining on a go forward basis.
• Research and create helpful knowledge base articles, following best practices.

Knowledge and Experience

• Experience with a minimum of 3 years in a Client Support or comparable role.
• In-depth understanding of IT service management and customer support best practices.
• Knowledge of US mortgage industry regulations a strong plus.
• Track record of collaborating with multiple teams to achieve objectives.
• Excellent problem solving and planning skills.
• Fast, reliable, responsive, proactive, friendly, dynamic and professional.
• Able to multitask and take command of situations with confidence and control.
• Proven success working in a team environment.
• Positive attitude and deep customer service orientation.
• Minimum of 3 years of experience in technical support roles within the IT industry.
• Experience in managing support teams is advantageous.
• Strong interpersonal skills, excellent communication abilities, critical thinking, adaptability, leadership qualities, and a customer-centric approach.
• In-depth understanding of IT service management, customer support best practices, and knowledge of industry-specific compliance regulations.

Responsibilities

• Build scalable services and applications optimized for the best customer experience, with scale, performance, security, and availability considerations.
• Be able to lead an effort to design, architect and write software components.
• Be able to independently handle activities related to builds and deployments.
• Create design documentation for new software development and subsequent versions.
• Identify opportunities to improve and optimize applications.
• Diagnose complex developmental & operational problems and recommend upgrades & improvements at a component level.
• Collaborate with global stakeholders and business partners for product delivery.
• Follow company software development processes and standards.
• Work on POC or guide the team members.
• Unblock the team members from technical and solutioning perspective.
• If required collaborate among different teams.
• Provide required support and assistance for production outage.

Knowledge and Experience

• Bachelor’s or master’s degree in computer science, Engineering, or a related field
• 9+ years of software product development experience.
• Experience in design and development with Java or .Net(C#) is must.
• Has experience of least one more other language like NodeJS or Python
• Experience in web or mobile based application technologies and corresponding protocols.
• Spring Boot and similar application framework experience.
• Experience with at least one public cloud AWS, GCP, Azure (AWS preferred) and Exposure to serverless.
• Solid understanding of security concerns for web-based applications
• Good understanding of REST architectural style, Microservices concepts and technologies.
• Proficiency in the development environment, IDEs, web & application server, GIT, Continuous Integration, unit-testing tools, and defect management tools.
• Strong experience with database concepts and databases such as MS SQL, Mongo, MySQL, PostgreSQL, or DynamoDB
• Another desirable technical knowledge (Nice to have): Kubernetes, Docker.
• Hands on experience is must on above mentioned technologies.

Responsibilities

• Working on Micro-Frontend based applications.
• Improving the application performance with using best practices.
• Writing the code in ReactJS with custom code/existing components library.
• Working with team to write the quality code and meeting delivery targets.

Knowledge and Experience

• 4+ Years’ experience working on UI projects using HTML, CSS, JavaScript
• 2+ Years experience in developing UI screens which consumes Rest APIs. Strong understanding of API calls and parsing the results returned by API’s.
• 2+ years’ experience working with ReactJS
• Strong understanding of Web Programming
• Good knowledge of Jira, Git, Jenkins
• Development experience using Agile
• Expertise in coding using core JavaScript
• Writing Unit and Integration test case using framework like Jest
• Good troubleshooting skills
• Hands on experience with performance improvements while loading a web page and calling API’s

Good to have

• Knowledge of design framework
• How the JavaScript engine works
• AWS EC2, S3 buckets