Client Support Specialist jobs at Intercontinental Exchange - Ice in India, Hyderabad
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Hyderabad
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Intercontinental Exchange - ICE Client Support Specialist India, Telangana, Hyderabad
Must be prepared to work during non-standard working hours including weekends to support global stakeholders and clients. Configuring, installing, and testing ICE server software. Research, diagnose problems and communicate solutions...
Support international Tier 1 banks, mutual and pension funds, hedge funds and insurance companies. Research and respond to client queries, via email and phone, in a professional manner; while taking...
Provide exceptional customer service by resolving client enquiries by email, phone, and web chat. Must be prepared to work during non-standard working hours including weekends to support global stakeholders and...
As a principal point of escalation for local team members to get assistance with their handling of client queries. To be responsible for the management of local shift rotation and...
Ensures the infrastructure in place is optimized and future proofed to deliver the services in the best possible way. Any current or future capacity/performance constraints or technology obstacles are understood...
Must be prepared to work during non-standard working hours including weekends to support global stakeholders and clients. Configuring, installing, and testing ICE server software. Research, diagnose problems and communicate solutions...
Assist with research and analysis of AML/KYC due diligence information on entities, including reviews into political exposed persons (PEPs), adverse information, sanctions and other risk factors. Review and analysis of...
Must be prepared to work during non-standard working hours including weekends to support global stakeholders and clients. Configuring, installing, and testing ICE server software. Research, diagnose problems and communicate solutions...
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