Jobs at Intercontinental Exchange - Ice in India, Hyderabad

Job Purpose

Our Bankruptcy solution seamlessly integrates with the MSP® loan servicing system and bankruptcy services helps servicers to manage their loans - case monitoring, payment change notifications, queuing of exceptions, proof of claims filings, and bankruptcy closing initiation. Foreclosure is a web-based application that helps you manage the foreclosure process including automated vendor selection and client-specific documentation delivery, as well as event tracking and access to servicing data, which assists with a seamless and timely referral process with quality information.

Designs, builds, and maintains full stack applications for the organization. Our .Net Software Engineers develop applications in an Agile SDLC. Responsible for the development of .Net enterprise applications utilizing frameworks. Additionally responsible for the development of micro-frontend applications utilizing React and Material UI. This position will have responsibilities of Incremental migration to modern API development patterns in full life cycle development using REACT as front end, including design, programming, testing, packaging, deploying, and maintaining service and infrastructure components.

In this role, you will be supporting ICE Mortgage Servicing products. This role works closely with the ICE teams in India and U.S. Therefore, qualified candidates are expected to overlap part of their working hours with the U.S. Eastern time zone.

Responsibilities

• Provides full stack design and development of projects involving application development, migrations, and additions to existing applications.
• Develops micro frontend applications utilizing React in close accord with a UX team and ensures the responsiveness of those applications
• Designs and develops APIs necessary to affect front end functionality and/or be consumed by other partners
• Designs and creates data models for applications and databases to persist them. Works closely with business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions
• Participates in software design meetings and analyzes user needs to determine technical requirements
• Writes technical specifications based on conceptual design and stated business requirements
• Designs and develops automated Unit Tests, Component Tests, and Scenario Tests
• Performs code reviews and adheres to secure coding practices
• Mentors and guides work of less experienced software development staff
• Remains current on company SDLC standards. Works closely with other engineers, vendor partners and business owners to ensure that the finished solution meets the needs of the business and our customers.
• Performs additional related duties as assigned

Knowledge and Experience

• 8+ years’ experience in Product Development, familiarity in Mortgage, Finance or Banking domain would be added advantage.
• Bachelor’s Degree or the equivalent combination of education, training, or work experience.
• Experience working with .Net development technologies and Microservices
• Experience with UI frameworks such as React.
• Experience with front end development libraries like Material UI and Node.js

Preferred Knowledge and Experience

• Ability to communicate and collaborate effectively in a team environment.
• Implement new microservices using API.
• Experience with XML, JSON and YAML parsing.
• Experience with any of the Kubernetes based platforms (OpenShift (OCP), EKS/ECS, Pivotal Cloud Foundry).
• Experience with RESTful service development and working with microservices applications.
• Experience working with Oracle DB, Apigee, JBOSS Application Server, Spring Batch.
• Experience working on third party service integrations.
• Experience on production support.
• Experience working with cloud native applications.
• Familiarity with relational database management technologies such as Oracle, SQL and PostgreSQL.
• Familiarity with nonrelational database technologies such as DynamoDB, MongoDB or Cassandra.
• Familiarity with Continuous Integration and Continuous Delivery (CI/CD) pipelines (Azure).
• Familiarity with source code management tools such as Azure DevOps, TFS, and/or Git.
• Proficiency with development technique such as Test-Driven Development, Unit Tests, Component Tests and/or Scenario Tests.
• Experience working as part of an Agile Release Train in the Scaled Agile Framework (SAFe).

Job Purpose

Intercontinental Exchange is seeking aAutomation Engineer.

Responsibilities

• Building and maintain tools and solutions for our operations platform, ensuring that we meet our customer service standards and reduce errors
• Actively troubleshoot any issues that arise during testing and production
• Update existing processes and design new processes as needed to optimize performance
• Work with the customers to understand their infrastructure automation solution requirements
• Understanding customer requirements and project KPIs
• Actively participate in or own continuous improvement projects driven by automation
• Any other activities as directed by management
• Work closely with the other team members to improve existing projects.
• Create quality measurements to track improvement in projects.
• Provide technical analysis, resolve problems, and propose solutions in a 24/7 production environment
• Participate in an on-call rotation

Knowledge and Experience

Years & Type of Experience

• 3+ years functional experience working as a DevOps Engineer
• Prior experience with software development, infrastructure development, or development and operations

Technical Abilities and Skills Requirements

• Strong experience with Microsoft Windows Server and Linux Administration
• Experience with scripting languages such as Python or PowerShell
• Experience in architecting an automation framework
• Proficiency in Configuration Management, CI, and automation tools such as – Jenkins, Chef, Puppet, Ansible or similar
• Experience with Agile methods (Scrum/Kanban) to organize project deliverables, to track and to report progress (Jira)
• Experience with git, git repo services (BitBucket, GitHub), and branching strategies
• Experience with open-source technologies and cloud services (AWS/Azure)
• Experience with monitoring and alerting tools (Splunk, Nagios, BigPanda, PagerDuty)
• Experience with infrastructure as code (Terraform, CloudFormation)
• Experience with automation of business continuity/disaster recovery
• Knowledge of and exposure to container technology and orchestration is a plus.
• Experience interacting with REST APIs (GET/POST requests), webhooks, and API client tools (Postman)
• Excellent problem-solving and troubleshooting skills
• Process-oriented with great documentation skills (Confluence)
• Experience with data structures/formats such as XML, JSON, YAML, and HCL

Preferred Skills

• Experience with Rundeck and/or Cisco Tidal Enterprise Scheduler
• Experience with BigPanda
• Experience with PagerDuty
• Experience with AI Ops

Job Purpose

Project Orion is an incremental, multi-year initiative to re-platform MSP

In this role, you will design, build, and maintain full stack Java applications for the organization. Our Java Software Engineers develop applications in an Agile SDLC. Responsible for the development of Java enterprise applications utilizing frameworks such as Spring Boot. This position will have responsibilities in full life cycle development within a services-oriented architecture, including design, programming, testing, packaging, deploying, and maintaining service and infrastructure components.

In this role, you will be supporting project Orion. This role works closely with the ICE teams in India and U.S. Therefore, qualified candidates are expected to overlap part of their working hours with the U.S. Eastern time zone.

Responsibilities

• Provides full stack design and development of Spring Boot components and the migration of legacy components to target architecture
• Designs and develops APIs necessary to affect front end functionality and/or be consumed by other partners
• Designs and creates data models for applications and databases to persist them
• Works closely with business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions
• Participates in software design meetings and analyzes user needs to determine technical requirements
• Writes technical specifications based on conceptual design and stated business requirements
• Designs and develops automated Unit Tests, Component Tests, and Scenario Tests
• Performs code reviews and adheres to secure coding practices
• Mentors and guides work of less experienced software development staff
• Remains current on company SDLC standards
• Works closely with other engineers, vendor partners and business owners to ensure that the finished solution meets the needs of the business and our customers
• Performs additional related duties as assigned

Knowledge and Experience

• 8+ years’ experience in Product Development, familiarity in Mortgage, Finance or Banking domain would be added advantage.
• Bachelor’s Degree or the equivalent combination of education, training, or work experience.
• Experience working with Java development technologies
• Experience with Spring or Spring Boot frameworks
• Experience working with Mainframe technologies (COBOL/CICS/VSAM/JCL)

Preferred Knowledge and Experience

• Ability to communicate and collaborate effectively in a team environment
• Experience with any of the Kubernetes based platforms (OpenShift (OCP), EKS/ECS, Pivotal Cloud Foundry)
• Experience with RESTful service development and working with microservices applications
• Experience working with Kafka
• Experience working with cloud native applications
• Familiarity with relational database management technologies such as SQL and PostgreSQL
• Familiarity with nonrelational database technologies such as DynomoDB, MongoDB or Cassandra
• Experience with XML parsing
• Familiarity with Continuous Integration and Continuous Delivery (CI/CD) pipelines
• Familiarity with source code management tools such as Azure DevOps, TFS, Jira or Git
• Proficiency with development technique such as Test Driven Development, Unit Tests, Component Tests and/or Scenario Tests
• Familiarity working in a Software Development Life Cycle (SDLC) leveraging Agile principles
• Excellent analytical, decision-making and problem-solving skills
• Any cloud certification a plus (i.e. AWS, Azure, OCP)
• Migration Projects Programming experience on Mainframe COBOL/CICS/JCL/VSAM

Responsibilities

• Build web applications using JavaScript, HTML, CSS, and PHP
• Develop backend services using Python frameworks such as FastAPI and Flask
• Build full-stack applications using Django
• Create interactive dashboards using Streamlit
• Refactor existing audit tools into scalable web-based solutions
• Work with Microsoft SQL Server and PostgreSQL (or NoSQL alternatives)
• Deploy applications in AWS and on Red Hat Linux using Nginx
• Manage CI/CD pipelines with Jenkins, Gradle, Docker, and Kubernetes
• Ensure secure, maintainable, and scalable code

Knowledge and Experience

• 5+ years of full stack development experience in enterprise environments
• A bachelor's degree in computer science, software Engineering, or a related field is typically preferred
• Basic understanding of retrieving data using APIs.
• Technical Skills:
• Strong proficiency in Python (Streamlit, Flask, Django, FastAPI), JavaScript, HTML, CSS, and PHP — with proficiency in at least two Python frameworks.
• Experience with SQL databases: Microsoft SQL Server and PostgreSQL.
• Familiarity with NoSQL databases is a plus.
• Experience with CI/CD tools such as Jenkins, Gradle, GitLab.
• Hands-on experience with Docker, Kubernetes, and AWS.
• Experience deploying applications using Nginx on Red Hat Linux.
• Deep understanding of OOP, RESTful APIs, and microservices architecture.
• Strong analytical, problem-solving, critical thinking, and communication skills.
• Professional certifications are a plus.
• Experience with Power BI and Tableau is preferred for data visualization and reporting.

Responsibilities

• Assist employees across the company in understanding the Procurement process and navigating the Oracle ERP system
• Collaborate with senior level Executives to identify objectives and strategize when negotiating large deals to maximize cost savings and avoidance
• Work closely with end users, suppliers, and Contract Managers to negotiate and execute purchasing agreements with optimal pricing and terms when applicable
• Resolve invoice hold escalations in a timely manner
• Submit purchase requisitions and process purchase orders as necessary
• Manage all procurement efforts within specific purchasing categories as assigned
• Learn the specifics of all purchasing categories and be able to back up other team members as necessary
• Prepare and analyze various Procurement reports
• Work collaboratively with all Procurement team members on other duties as assigned

Knowledge and Experience

• Bachelor’s degree and 3 years of Procurement experience
• Ability to work well in a fast-paced environment while multi-tasking to meet multiple deadlines
• Must be detail oriented and excel in problem solving and identifying workarounds
• Strong communication and negotiation skills needed for working closely with suppliers, end users, and Senior Executives
• Must possess sound judgment and meet ethical obligations to perform purchasing duties on behalf of the company
• Ability to prepare clear and concise specifications and other documentation
• Ability to communicate with vendors and internal customers to exchange information, resolve discrepancies and expedite orders in a professional manner
• Computer literate with standard software packages and appropriate Procurement software
• Strong knowledge of Microsoft Excel and ability to analyze large data sets
• Ability to interpret, apply and explain rules, regulations, policies and procedures.
• Collaborative and thorough work style
• Preferred knowledge of Oracle Cloud Financial Procurement module

Responsibilities

• Review bank statements, apply daily payments to customer accounts;
• Investigate out of balance deposits to determine appropriate distribution of payments;
• Analyze payment exceptions and liaise with customers and management to increase auto-application of payments;
• Handle monthly application for unapplied and unidentified cash receipts;
• Communicate via phone or email with the collectors and/or customer to research payments;
• Report and reconcile daily cash receipts to ensure all revenue has been received and applied;
• Notify management of issues or payment discrepancies;
• Maintain accurate and organized files of payments and cash reconciliations;
• Collaborate with AR Collectors to ensure cash is properly deposited on customer accounts.

Knowledge and Experience

• Associate or Bachelor's degree in Accounting or business-related field with at least 2 years of experience that is directly related to the duties and responsibilities specified.
• Oracle Revenue Management and Billing (ORMB) and High Radius Cash Application experience is a plus but not a requirement.
• The candidate must be detail oriented and possess strong organizational skills.
• Candidate must be able to handle confidential and sensitive information in a professional manner.
• Strong customer service, interpersonal and written/verbal communication skills are required.
• Must have the ability to analyze and solve problems, prioritize tasks and work independently.
• Ability to work in a fast-paced team environment and have the flexibility to handle high transaction volume.
• Proven experience adhering to daily, weekly and monthly transaction goals/targets is a must.

Responsibilities

• Provide exceptional overall client experience to clients using time-sensitive, mission critical applications.
• Research, diagnose and respond to client inquiries in an expeditious, thorough and professional manner. This includes proactive and reactive customer support.
• Thoroughly diagnose technical problems and communicate solutions to customers.
• Demonstrate a strong sense of ownership for customer issues, show empathy, and keep the customer informed on the status of all open requests.
• Gain a deep understanding of ICE Data Services market data products, architecture and customer base.
• Leadership of nightly support on production monitoring and incident management to ensure timely escalation and resolution on operation and production issues, failures.
• Work closely with product, operations, development, QA or necessary stakeholders to serve as the voice of the customer internally and drive resolution of issues.
• 5 days working from office
• Full-time night shift position (10pm - 7am)

Knowledge and Experience

• 7+ years of experience in a client facing role is desirable
• 2+ years as senior team member or in a team lead role managing high-performance support teams
• Client service excellence, with a focus on being helpful, fast, reliable, responsive, proactive, friendly, dynamic and professional
• Exceptional customer facing communication skills (written and verbal)
• Strong aptitude to troubleshoot and solve problems
• Spoken and written fluency in English is mandatory

Desired

• Exposure to front office trading/market data environments, ideally in a client/business facing role.
• Knowledge of financial markets and associated terminology