Technical Product Support- Informatica Mdm jobs at Informatica in United States, Redwood City
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United States
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Redwood City
5 jobs found
14.07.2024
I
Informatica Technical Product Support- Informatica MDM United States, California, Redwood City
Manage customer support technical issues daily, including verifying issues, isolating and diagnosing the problem, and resolving the issue. Provide technical support to partners, sales engineers and post-sales consultants via telephone,...
Handle customer support cases daily, including verifying cases, isolating, and diagnosing the problem, and resolving the issue. Review customer support cases that is stuck and providing a breakthrough. Ensure that...
Work with customers, partners and Informatica partners to identify functional and non-functional requirements for the product. Write high-quality specifications and communicate specific and applicable requirements to Engineering. Work with UX,...
Work with R&D, define product strategy, roadmap, features, and functions to adhere to modern distributed scalable architecture – robust containerized (Docker/Kubernetes) micro-services design. Build winning UI/UX to simplify product usability...
A degree in Computer Science in Software engineering or Information technology or related fields. 1 year of experience in a technical role in Security Operations, Threat Intelligence, Cyber Incident Response,...
Manage customer support technical issues daily, including verifying issues, isolating and diagnosing the problem, and resolving the issue. Provide technical support to partners, sales engineers and post-sales consultants via telephone,...
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