Senior Machine Learning Engineer - jobs at Informatica in India, Bengaluru

We're looking for a senior solution architect candidate with experience in Presales, Data Integration and MDM, to join our team in remote.

You will report to the Manager, Technical Sales.

• Presales, Data Integration and MDM

• Basic knowledge of top 3 cloud ecosystems and top 2 data related technologies
• Basic knowledge of cloud computing security aspects
• Basic certification on at least 1 cloud ecosystem and 1 data related cloud technology at the level defined by the business area of focus
• Skills on at least one INFA related software platform /technology,
• Storytelling, and experience establishing communication and engagement with prospects specific to use cases
• Ability to engage and create relationships with influencers, coaches, and decision makers, and partners
• Basic technical knowledge of hybrid deployment of software solutions, Data Warehousing, Database, and/or Business Intelligence software concepts and products.

• Manage customer engagements without support.
• Responsible for sharing best practices, content, and tips and tricks within the primary area of responsibility
• Stay current on certification of services required for area of responsibility
• Perform all activities leading up to the delivery of a customer demo with some assistance including discovery, technical qualification/fit, customer presentations, standard demos, and related customer facing communication
• Assist on RFP responses and/or POC's
• Partner with the CSM team on nurture activities including technical advisory, workshops, etc.
• Provide customer feedback on product gaps using Vivun
• Ability to support demos at marketing events without support.

• 4+ years of relevant experience in data integration, master data management, or data governance
• 4+ year of presales/technical sales, industry, or consulting experience
• BA/BS or equivalent educational background is preferred

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

We support hybrid work.

You will report to our Technical Support Manager.

Informatica product knowledge, on-prem and Cloud Databases like Oracle, SQL Server, PostgreSQL, Snowflake, Databricks, ADLS, Troubleshooting, and technical support for the diagnosing, troubleshooting, repairing, and debugging of complex software.

Your Role Responsibilities? Here's What You'll Do

• Resolve complex technical issues related to our software products via telephone and email/internet.
• Participate in problem escalation and call prevention projects to help customers and other technical support staff increase efficiency.
• Coordinate with Quality Assurance and Engineering teams to provide tracking and resolution of change requests.
• Active participation in upskilling of the team and be future ready to handle all technical and customer management scenarios.

What we would like that you have on your experience list

• 2+ years of Database Administrative experience with Relational Database with DBs like Oracle or MS-SQL is preferable.
• Practical experience in databases like PostgreSQL, Snowflake, Azure, Databricks, and Streaming platforms like Kafka is desirable.
• Fundamental understanding of Cloud ecosystems like AWS, Azure, or GCP.
• Experience in multiple operating systems such as Windows, UNIX/Linux
• Data Replication, Data Warehousing fundamentals, and Knowledge of ETL and data management are desirable.
• Prior experience in Informatica PowerCenter, Data Warehousing or any ETL tool is desirable. Individuals who have been in PowerCenter Administrative and Development roles are highly preferred.

What We'd Like to See

• Work on issues requiring analytical, often requiring the application of defined procedures to determine appropriate action.
• Handle customer support cases daily, including verifying cases, isolating, and diagnosing the problem, and resolving the issues.
• Approach complex technical issues with varying perceptions and make use of opportunities to create productivity tools.
• Work and provide regular reports for management that measure the effectiveness of the technical support function.

Role Essentials

• BA/BS or equivalent educational background is preferred.
• Minimum 2+ years of relevant professional experience.

Perks & Benefits

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance, and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

will lead the upsell and cross-sell of enterprise software solutions from

You will report to theorganisation through subscription renewals and expansion leadership.

Responsibilities

• You will be a quota-carrying expansion or incremental sales position.
• Exceed expansion sales goals (quotas) through analysing consumption metrics, prospecting, qualifying, managing, and closing sales opportunities end to end within the assigned accounts/territory.
• Expand sales within existing accounts while getting connected and building strategic relationships with main decision-makers.
• At this level, incumbents will have expert-level knowledge of selling our CFCN products and services.
• Manage customer and transactional information in a Salesforce CPQ CRM system with high accuracy.
• Provide regular and accurate reporting of pipeline and forecast through the CRM system.
• Accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account-level expansion plans.
• Provide customer feedback to company partners for product, systems, and process improvements.
• Nurture and expand our relationship with customer accounts of several sizes. As it's a consumption-based sale, assigned accounts may be high in volume or larger and of the most complex nature. Hence assigned quota will vary.

Required skills :

• Hold expert-level experience and use professional concepts and our goals to resolve complex issues in creative ways.
• Deep industry understanding of a customer's decision-making process, goals, strategies, and business objectives.
• Expert-level Experience communicating product benefits appropriate for each prospect at all levels of customer engagement.
• Knowledge of the enterprise cloud platforms, SaaS, PaaS, and SaaS contracts
• Full knowledge of the deployment of software solutions and how consumption metrics promote expansion
• Maintain an understanding of Informatica's subscription and Consumption pricing models to provide customers assistance in the usage/use case-based expansion discussions.
• Negotiate all facets of renewal contracts, Adoption, and consumption metrics to develop win/win negotiation strategies that maximise contract value while enhancing the customer relationship.
• Complete, "big-picture" understanding of the business and technical contexts of main accounts to grow departmental use case sales to enterprise-wide expansion sales.
• Adept at consultative effectiveness and establishing trust with internal and external customers.

EDUCATION & EXPERIENCE

• 5+ years of field sales experience in the SaaS space.
• Experience within data management software selling.
• A background in success in expanding SaaS subscriptions, demonstrated by overachievement of quota ($1M+ of ARR) and a customer reference
• BA/BS or equivalent educational background.

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

will lead the upsell and cross-sell of enterprise software solutions from

You will report to theorganisation through subscription renewals and expansion leadership.

Responsibilities

• You will be a quota-carrying expansion or incremental sales position.
• Exceed expansion sales goals (quotas) through analysing consumption metrics, prospecting, qualifying, managing, and closing sales opportunities end to end within the assigned accounts/territory.
• Expand sales within existing accounts while getting connected and building strategic relationships with main decision-makers.
• At this level, incumbents will have expert-level knowledge of selling our CFCN products and services.
• Manage customer and transactional information in a Salesforce CPQ CRM system with high accuracy.
• Provide regular and accurate reporting of pipeline and forecast through the CRM system.
• Accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account-level expansion plans.
• Provide customer feedback to company partners for product, systems, and process improvements.
• Nurture and expand our relationship with customer accounts of several sizes. As it's a consumption-based sale, assigned accounts may be high in volume or larger and of the most complex nature. Hence assigned quota will vary.

Required skills :

• Hold expert-level experience and use professional concepts and our goals to resolve complex issues in creative ways.
• Deep industry understanding of a customer's decision-making process, goals, strategies, and business objectives.
• Expert-level Experience communicating product benefits appropriate for each prospect at all levels of customer engagement.
• Knowledge of the enterprise cloud platforms, SaaS, PaaS, and SaaS contracts
• Full knowledge of the deployment of software solutions and how consumption metrics promote expansion
• Maintain an understanding of Informatica's subscription and Consumption pricing models to provide customers assistance in the usage/use case-based expansion discussions.
• Negotiate all facets of renewal contracts, Adoption, and consumption metrics to develop win/win negotiation strategies that maximise contract value while enhancing the customer relationship.
• Complete, "big-picture" understanding of the business and technical contexts of main accounts to grow departmental use case sales to enterprise-wide expansion sales.
• Adept at consultative effectiveness and establishing trust with internal and external customers.

EDUCATION & EXPERIENCE

• 5+ years of field sales experience in the SaaS space.
• Experience within data management software selling.
• A background in success in expanding SaaS subscriptions, demonstrated by overachievement of quota ($1M+ of ARR) and a customer reference
• BA/BS or equivalent educational background.

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

We are looking for a Principal DevOps Engineer to be a technical leader and the main reason for our multi-cloud operations strategy. This isn't just about maintaining systems; it's about shaping the future of our global infrastructure. You will architect the scalable, secure, and available foundation that powers our platform across AWS, Azure, GCP, and private clouds. You will have the autonomy to innovate, the goal of improving, and the opportunity to mentor a team of engineers. If you are passionate about owning the uptime of complex distributed systems, we want to talk to you.

You will report to Senior Manager, Cloud operations.

Technology You'll Use

AWS, Azure, GCP

What You'll Do (Key Responsibilities)

• Architect & Strategize: Lead the design of our next-generation deployment architecture for a microservices-based platform. Drive technological choices for team tooling and infrastructure, ensuring long-term scalability and reliability.
• AIOPS: Implement AIOps frameworks to improve operational tasks and enhance system self-healing capabilities.
• Develop CI/CD Pipelines: Design, manage, and increase our CI/CD pipelines using tools like Jenkins, Git, and GitHub to allow rapid, reliable, and automated software delivery.
• Ensure Uptime: Take ultimate ownership of our production environment's stability. Lead end-to-end incident management, from escalation to Root Cause Analysis (RCA). Manage patching, upgrades, and disaster recovery processes. You will include participation in a 24x7 on-call rotation to support critical uptime.
• Automate & Operate: Engineer and own a world-class observability stack (e.g.,Prometheus, Grafana, CloudWatch, ELK). Develop automation scripts and frameworks to streamline operational tasks and enhance system self-healing capabilities.
• Mentor & Lead: Act as a technical leader and mentor for the team. Share your expertise, establish best practices, and improve the technical capabilities of the entire team.

Who You Are (You)

• You are with a deep passion for solving complex infrastructure and scalability challenges in a distributed systems environment.
• You have, demonstrated by experience the uptime and reliability of critical production systems.
• You are an adept cross-cultural collaborator, while in a distributed, multicultural team environment (France/India).
• You are a disciplined who is responsible, in a remote or hybrid work model.

Core Requirements

• Bachelor of Science (BSc) degree in Engineering, Computer Science, or a related technical field.
• 6+ years of progressive experience in DevOps, SRE, or Cloud Platform Engineering, with at least 3 years in a senior role managing large-scale production environments.
• Deep, hands-on expertise in at least one major public cloud (AWS, Azure, or GCP) and production experience with at least one other. Experience with OCI cloud.
• Experience supporting microservices-based architectures in a production environment.

Technical Expertise

AIOps & Experienced Automation: experience using observability data for AIOps programmes. Familiarity with applying statistical analysis or machine learning models for predictive monitoring, anomaly detection, and automated root cause analysis.

Infrastructure as Code (IaC): Mastery of tools like Terraform or CloudFormation. Experience with configuration management tools like Ansible, Chef, or Puppet.

Scripting & Automation: Expert-level proficiency in at least one scripting language (Python, Bash, MongoDB Queries) with a portfolio of successful automation projects.

CI/CD: Deep experience building CI/CD pipelines and deployment tools (Jenkins, Git, GitHub).

Observability: Hands-on experience building monitoring/logging for distributed systems (Prometheus, Grafana, CloudWatch).

Containerization: understanding and practical experience with Docker and Kubernetes (or other orchestrators).

Networking & OS: understanding of Unix/Linux fundamentals and advanced TCP/IP networking concepts (DNS, Load Balancers, Firewalls, VPC/VNet).

• BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience
• Minimum 8+ years of relevant professional experience

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

will lead the upsell and cross-sell of enterprise software solutions from

You will report to theorganisation through subscription renewals and expansion leadership.

Responsibilities

• You will be a quota-carrying expansion or incremental sales position.
• Exceed expansion sales goals (quotas) through analysing consumption metrics, prospecting, qualifying, managing, and closing sales opportunities end to end within the assigned accounts/territory.
• Expand sales within existing accounts while getting connected and building strategic relationships with main decision-makers.
• At this level, incumbents will have expert-level knowledge of selling our CFCN products and services.
• Manage customer and transactional information in a Salesforce CPQ CRM system with high accuracy.
• Provide regular and accurate reporting of pipeline and forecast through the CRM system.
• Accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account-level expansion plans.
• Provide customer feedback to company partners for product, systems, and process improvements.
• Nurture and expand our relationship with customer accounts of several sizes. As it's a consumption-based sale, assigned accounts may be high in volume or larger and of the most complex nature. Hence assigned quota will vary.

Required skills :

• Hold expert-level experience and use professional concepts and our goals to resolve complex issues in creative ways.
• Deep industry understanding of a customer's decision-making process, goals, strategies, and business objectives.
• Expert-level Experience communicating product benefits appropriate for each prospect at all levels of customer engagement.
• Knowledge of the enterprise cloud platforms, SaaS, PaaS, and SaaS contracts
• Full knowledge of the deployment of software solutions and how consumption metrics promote expansion
• Maintain an understanding of Informatica's subscription and Consumption pricing models to provide customers assistance in the usage/use case-based expansion discussions.
• Negotiate all facets of renewal contracts, Adoption, and consumption metrics to develop win/win negotiation strategies that maximise contract value while enhancing the customer relationship.
• Complete, "big-picture" understanding of the business and technical contexts of main accounts to grow departmental use case sales to enterprise-wide expansion sales.
• Adept at consultative effectiveness and establishing trust with internal and external customers.

EDUCATION & EXPERIENCE

• 5+ years of field sales experience in the SaaS space.
• Experience within data management software selling.
• A background in success in expanding SaaS subscriptions, demonstrated by overachievement of quota ($1M+ of ARR) and a customer reference
• BA/BS or equivalent educational background.

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

We are looking for a Principal DevOps Engineer to be a technical leader and the main reason for our multi-cloud operations strategy. This isn't just about maintaining systems; it's about shaping the future of our global infrastructure. You will architect the scalable, secure, and available foundation that powers our platform across AWS, Azure, GCP, and private clouds. You will have the autonomy to innovate, the goal of improving, and the opportunity to mentor a team of engineers. If you are passionate about owning the uptime of complex distributed systems, we want to talk to you.

You will report to Senior Manager, Cloud operations.

Technology You'll Use

AWS, Azure, GCP

What You'll Do (Key Responsibilities)

• Architect & Strategize: Lead the design of our next-generation deployment architecture for a microservices-based platform. Drive technological choices for team tooling and infrastructure, ensuring long-term scalability and reliability.
• AIOPS: Implement AIOps frameworks to improve operational tasks and enhance system self-healing capabilities.
• Develop CI/CD Pipelines: Design, manage, and increase our CI/CD pipelines using tools like Jenkins, Git, and GitHub to allow rapid, reliable, and automated software delivery.
• Ensure Uptime: Take ultimate ownership of our production environment's stability. Lead end-to-end incident management, from escalation to Root Cause Analysis (RCA). Manage patching, upgrades, and disaster recovery processes. You will include participation in a 24x7 on-call rotation to support critical uptime.
• Automate & Operate: Engineer and own a world-class observability stack (e.g.,Prometheus, Grafana, CloudWatch, ELK). Develop automation scripts and frameworks to streamline operational tasks and enhance system self-healing capabilities.
• Mentor & Lead: Act as a technical leader and mentor for the team. Share your expertise, establish best practices, and improve the technical capabilities of the entire team.

Who You Are (You)

• You are with a deep passion for solving complex infrastructure and scalability challenges in a distributed systems environment.
• You have, demonstrated by experience the uptime and reliability of critical production systems.
• You are an adept cross-cultural collaborator, while in a distributed, multicultural team environment (France/India).
• You are a disciplined who is responsible, in a remote or hybrid work model.

Core Requirements

• Bachelor of Science (BSc) degree in Engineering, Computer Science, or a related technical field.
• 6+ years of progressive experience in DevOps, SRE, or Cloud Platform Engineering, with at least 3 years in a senior role managing large-scale production environments.
• Deep, hands-on expertise in at least one major public cloud (AWS, Azure, or GCP) and production experience with at least one other. Experience with OCI cloud.
• Experience supporting microservices-based architectures in a production environment.

Technical Expertise

AIOps & Experienced Automation: experience using observability data for AIOps programmes. Familiarity with applying statistical analysis or machine learning models for predictive monitoring, anomaly detection, and automated root cause analysis.

Infrastructure as Code (IaC): Mastery of tools like Terraform or CloudFormation. Experience with configuration management tools like Ansible, Chef, or Puppet.

Scripting & Automation: Expert-level proficiency in at least one scripting language (Python, Bash, MongoDB Queries) with a portfolio of successful automation projects.

CI/CD: Deep experience building CI/CD pipelines and deployment tools (Jenkins, Git, GitHub).

Observability: Hands-on experience building monitoring/logging for distributed systems (Prometheus, Grafana, CloudWatch).

Containerization: understanding and practical experience with Docker and Kubernetes (or other orchestrators).

Networking & OS: understanding of Unix/Linux fundamentals and advanced TCP/IP networking concepts (DNS, Load Balancers, Firewalls, VPC/VNet).

• BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience
• Minimum 8+ years of relevant professional experience

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit