Service Desk Lead jobs at Ibm in United Kingdom, Winchester
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Company (1)
Job type
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Job title (1)
United Kingdom
Winchester
3 jobs found
26.03.2025
IBM
IBM Service Desk Lead United Kingdom, England, Winchester
Regular and frequent promotion and progression opportunities to ensure you can drive and develop your career with us. Feedback and checkpoints throughout the year; no one off annual reviews here....
Customer Service/Communication Skills. Experience in customer service roles. Knowledge of performance evaluation plan implementation and development for agents metrics improvement. Solid understanding of reporting. Proficient in MS Office and call...
Define, analyze and review technical architecture on required platform and coming up with architecture options and recommendations. Define, detail, and scope the technical requirements into solution. Work across key activities...
Regular and frequent promotion and progression opportunities to ensure you can drive and develop your career with us. Feedback and checkpoints throughout the year; no one off annual reviews here....
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