Process Delivery Specialist-lead Cash jobs at Ibm in Philippines, Quezon City

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

As an SAP Quality Assurance Lead, you will be involved on TOSCA automation, BTP testing scenarios and Signavio to join our SAP CoE team. The ideal candidate plays a pivotal role in ensuring quality, stability and performance of SAP solutions during implementations. He/she will be responsible for defining and implementing best practices for SAP testing, ensuring high-quality deliverables throughout the testing lifecycle. This role requires hands-on experience with the TOSCA automation tool, BTP testing scenarios and Signavio and a strong understanding of BTP and SAP S/4 HANA modules, particularly in FI, MM, and Billing.

In addition, as Quality Engineer with expertise in Automation specializes in creating and maintaining automated testing solutions for IT systems and applications (primarily on SAP). They possess in-depth knowledge of various test automation tools and technologies, using them to build optimized test scenarios, develop automation for executing tests, and manage test data and environment-related automation. This role requires understanding and integrating testing automation into overall delivery automation, aligning with contemporary trends like Agile, DevOps, and Containers. In summary, a Quality Engineer: Automation is a skilled professional who streamlines testing processes through automation, ensuring efficient and reliable software delivery.

Key Responsibilities:

• Work with SAP CoE Solution and Governance team to define and establish best practices for SAP testing processes and methodologies.
• Set up and oversee SAP testing practices, ensuring adherence to quality standards.
• Develop standardize documentation templates and SAP project deliverables
• Develop central repository to maintain SAP process diagrams across systems
• Utilize hands-on experience with the TOSCA automation tool to develop and execute automated test scripts.
• Review and guide project team with TOSCA Automation design and implementation
• Stay updated on TOSCA automation design and best practices to enhance testing efficiency.
• Collaborate with project teams to understand requirements and ensure comprehensive test coverage.
• Manage test management tools and defect tracking systems to monitor testing progress and issues.
• Provide mentorship and guidance to SAP delivery team members on SAP testing and TOSCA automation.
• Provide enablement and training on tools and processes.
• To develop central SAP knowledge-sharing repository
• To develop consistent process to harvest knowledge from vendors and project implementation
• Tricentis Qtest and LiveCompare tool knowledge and experience will be added advantage.

• Proven experience in SAP testing with a strong understanding of SAP modules and functionalities.
• Hands-on experience with the TOSCA automation tool and strong skills in its application.
• Proficiency in test management tools and defect tracking systems.
• Knowledge of Clean Core and Extensibility testing approaches
• Experience in developing central SAP knowledge-sharing repository
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to cooperate and take business and solution lead in multi-vendor teams
• Amenable to work on a client-based schedule (dayshift, mid-shift, night-shift) and in any IBM location in Quezon City (Eastwood and/or UP Ayala Technohub)

• Experience in FI, MM, and Billing modules is preferred.
• Relevant certifications in SAP or testing methodologies are a plus.
• Experience in Healthcare industry

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

• Extensive experience in ServiceNow development.
• Expertise in ITOM/ITAM Module.
• Proven ability to lead and mentor a development team, driving efficiency and innovation in ServiceNow implementations.
• Effective communication and collaboration skills to engage with stakeholders and align ServiceNow solutions with business needs.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

• Assisting clients in selection, implementation, and support of packages

• Make strategic recommendations and leverage business knowledge to drive solutions for clients and their management

• Run or support workshops, meetings, and stakeholder interviews

• Develop process maps to understand As-Is and To-Be scenarios

• Use Design Thinking to help solve client's challenges

• Minimum of 5 years’ experience in full-cycle implementation and support of SAP MM modules
• Strong expertise in SAP MM submodules, with proven ability to configure and optimize functionalities
• Experience in SAP HANA or S/4 HANA is highly preferred
• Preferably involved in 3–5 full-cycle implementation and roll-out projects
• Demonstrated ability to prepare and write detailed documentation, including functional and technical specifications
• Proficient in using key productivity and collaboration tools such as Microsoft Office, ticketing applications, Microsoft Teams, SharePoint, and other relevant platforms
• Experience in direct client interaction, including requirements gathering, solution presentation, and issue resolution
• Excellent communication and presentation skills, with the ability to engage both technical and non-technical stakeholders

• Experience in Healthcare industry is a plus
• Familiarity in SAP SD & SAP EWM
• SAP Certification in related field

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Responsible for designing, implementing, and configuring SAP S/4HANA Manufacturing based Production Planning (PP). Assist in fit to Standard and Gap Analysis for the implementation of SAP S/4HANA Production Planning (PP) requirements. Hands-on experience with SAP PP implementation, including production orders, material requirements planning (MRP), and bill of materials (BOM).

SAP Implementation, Roll Out, SAP Activate Methoology, RISE and Clean Clore concept understanding

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

• Responding to external and internal customer requests via phone and email in a faced paced, highly complex environment

• Independently collect past due invoices by contacting customers via phone, email, or portal
• Independently reconcile complex accounts, support in resolving customer disputes in a timely manner by collaborating with other departments within the company regarding invoices/billings or cash applications.
• Organizational, technical and communication skills necessary to efficiently prioritize and resolve existing customer issues and facilitate payment.
• Process daily and/or month-end Account reconciliations – spread sheets such as daily cash log.
• Review/prepare customer refunds for duplicate payments, overpayments, and payments to incorrect company.
• Preparation of weekly aging report and prioritize accounts based on overdue status.
• Account review for credit releases.

Qualifications:

• Professional/commercial collection experience
• Must have the ability to define and solve problems.
• Must be self-motivated, work independently with minimum supervision, and be an effective team player.
• Excellent verbal and written communication skills required.
• Excel/ Word skills including Pivot tables, VLookups and other formulas.
• SAP/CRM experience

• Location: Must be willing to report onsite - Eastwood City, Libis
• Shift: Night Shift

Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. As an Infrastructure Specialist, you'll be responsible for keeping up with the latest changes, using your expertise to deliver solutions that meet the needs of our clients and products. In your role you may be responsible for:

• The focus is on the operational side of reliability engineering.
• Managing on-call rotations, handling incidents, ensuring system uptime, and coordinating with other teams for issue resolution.
• Define, analyze and review technical architecture on required platform and coming up with architecture options and recommendations
• Define, detail, and scope the technical requirements into solutions
• Work across key activities in configuration, systems management tools and backup and recovery
• Support Technical Consultants and lead in building solutions and providing technical mentoring and guidance

• Incident management, strong communication skills, ability to work under pressure, and familiarity with monitoring and alerting tools.