Jobs at Hp in United States, Ontario
HP Field Service Engineer United States, California, Ontario
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What you’ll do:
Perform installations, training, maintenance, and repairs on customer equipment.
Determine site and equipment requirements.
Understand customer goals and identify the consequences of various solutions.
Work according to the project plan, installation plan, and escalation plan.
Configure system hardware, software, and network components.
Assemble and integrate system/product and verifies system/product operation.
Use proactive monitoring procedures to identify problem-prevention opportunities.
Provide the customer with an overview of installation activity, site-specific information, and access to appropriate contacts.
Maintain a high level of customer satisfaction by clarifying customer needs and ensuring that they are met.
Handle customer-relations problems promptly and appropriately, and escalate issues according to established procedures.
Educational Experience:
High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
Typically has 6-8 years of related work experience, preferably in HP products in Customer base, account management, computer customer support, on site customer support, Mission Critical, systems experience, or a related field.
What you bring to the team:
Knowledge and experience with printers repair support
Exceptional organizational or project management skills
Exceptional communications skills
Problem-solving skills
The ability to build and maintain ongoing relationships with customers, peers, and support partners
The ability to perform under pressure where customers rely on you to solve their technical problems
SPECIAL SKILLS:
Knowledge of Color Management
Knowledge of inkjet printing technology
Strong mechanical skills
Strong pneumatic skills
Strong electrical and electronic skills
Strong computer/network skills
Ability to work autonomously.
Valid driver’s license in good standing
Ability to lift, bend and stoop throughout the day as necessary to repair printers.
The pay range for this position is $25.30 to $37.45 per hour (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
HP offers a comprehensive benefits package for this position, including:
Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including;
4-12 weeks fully paid parental leave based on tenure
13 paid holidays
15 days paid time off (
-
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
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HP Senior Product Director WXP Integrations United States, California, Ontario
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Key Responsibilities:
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
These jobs might be a good fit
What you’ll do:
Perform installations, training, maintenance, and repairs on customer equipment.
Determine site and equipment requirements.
Understand customer goals and identify the consequences of various solutions.
Work according to the project plan, installation plan, and escalation plan.
Configure system hardware, software, and network components.
Assemble and integrate system/product and verifies system/product operation.
Use proactive monitoring procedures to identify problem-prevention opportunities.
Provide the customer with an overview of installation activity, site-specific information, and access to appropriate contacts.
Maintain a high level of customer satisfaction by clarifying customer needs and ensuring that they are met.
Handle customer-relations problems promptly and appropriately, and escalate issues according to established procedures.
Educational Experience:
High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
Typically has 6-8 years of related work experience, preferably in HP products in Customer base, account management, computer customer support, on site customer support, Mission Critical, systems experience, or a related field.
What you bring to the team:
Knowledge and experience with printers repair support
Exceptional organizational or project management skills
Exceptional communications skills
Problem-solving skills
The ability to build and maintain ongoing relationships with customers, peers, and support partners
The ability to perform under pressure where customers rely on you to solve their technical problems
SPECIAL SKILLS:
Knowledge of Color Management
Knowledge of inkjet printing technology
Strong mechanical skills
Strong pneumatic skills
Strong electrical and electronic skills
Strong computer/network skills
Ability to work autonomously.
Valid driver’s license in good standing
Ability to lift, bend and stoop throughout the day as necessary to repair printers.
The pay range for this position is $25.30 to $37.45 per hour (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
HP offers a comprehensive benefits package for this position, including:
Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including;
4-12 weeks fully paid parental leave based on tenure
13 paid holidays
15 days paid time off (
-
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
These jobs might be a good fit
