Jobs at Hp in India, Chennai

• This role is responsible for collecting, cleaning, preprocessing, and analyzing large datasets to derive meaningful insights and actionable recommendations. The role creates clear and effective visual representations of data using charts, graphs, and dashboards to communicate findings to technical and non-technical audiences. By transforming raw data into actionable insights, the role empowers teams across the organization to work more efficiently and effectively.
• Participates as a member of team of other data science engineers carrying out the investigation, design, development, execution, and implementation of data science projects to generate new insights, products, technologies, and intellectual property.
• Creates plans, data collection and analysis procedures and data insight visualizations for assigned projects.
• Collaborates with internal and external partners to perform experiments and validations in accordance with overall plan.
• Collaborates with SMEs to develop procedures for collecting, recording, analyzing, and communicating data for review and feedback.
• Identifies and drives scalable solutions for building and automating reports, data pipelines and dashboards to monitor and report on operational performance metrics.
• Collaborates with cross-functional teams to understand business requirements and develop data-driven solutions.
• Prepares literature and presentations for peer review, publication, and delivery at industry and scientific events and conferences; creates patent applications and supporting documentation.
• Provides guidance and mentoring to less- experienced staff members.
• Solves difficult and complex problems with a fresh perspective, demonstrating good judgment in selecting creative solutions and managing projects independently.
• Leads moderate to high complexity projects, delivering professionally written reports, and supports the realization of operational and strategic plans.
• Four-year or Graduate Degree in Mathematics, Statistics, Economics, Computer Science, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 5-8 years of work experience, preferably indatabase management, statistical analysis, or a related field or an advanced degree with 3-5 years of work experience.
• Programming Language/s Certification (SQL, Python, or Azure Data engineer)
• Agile Methodology
• Business Intelligence
• Computer Science
• Dashboard
• Data Analysis
• Data Management
• Data Modeling
• Data Quality
• Data Science
• Data Visualization
• Data Warehousing
• Extract Transform Load (ETL)
• Power BI
• Pyspark (Programming Language)
• Azure data bricks
• GIT
• SQL (Programming Language)
• Statistics
• Tableau (Business Intelligence Software)
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity• Responds to moderately complex issues within established guidelines.
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
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Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

• This role is responsible for analyzing sales data, managing CRM software, generating reports, and identifying process improvements. The role conducts market research and assists in sales forecasting while coordinating with junior team members. The role prepares sales materials and collects feedback to improve products, services, and sales strategies.
• Collects, analyzes, and interprets sales data to identify trends, patterns, and opportunities, generates insights and shares recommendations to improve sales strategies and performance.
• Utilizes CRM (Customer Relationship Management) software to manage customer data, track interactions, and support sales teams in maintaining strong customer relationships.
• Generates regular and ad-hoc reports on sales performance, including key metrics such as sales revenue, customer acquisition and product sales, and shares findings with the management and other stakeholders.
• Conducts market research to identify potential new markets, customer segments, and competitive landscapes.
• Identifies bottlenecks and areas for improvement in the sales cycle to streamline and improve sales processes and workflows to enhance efficiency.
• Assists in sales forecasting by using historical data and market trends to predict future sales outcomes.
• Coordinates day-to-day activities with the junior team members and provides guidance in handling challenges.
• Assists in the training and onboarding of new sales team members by providing ongoing sales training, resources, and materials to help sales representatives improve their skills.
• Provides support to the sales team by preparing sales presentations, proposals, and quotations.
• Collects feedback from sales teams and customers to identify areas for improvement and make recommendations for changes to products, services, or sales strategies.
• Four-year or Graduate Degree in Sales, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 2-4 years of work experience, preferably in customer support, sales operations, sales support, people management, or a related field or an advanced degree with little or no work experience.
• Certified Sales Operations Professional (CSOP)
• Administrative Support
• Cold Calling
• Customer Relationship Management
• Customer Support
• Finance
• Inside Sales
• Invoicing
• Marketing
• Merchandising
• Product Knowledge
• Project Coordination
• Proofreading
• Sales Administration
• Sales Management
• Sales Process
• Sales Prospecting
• Sales Support
• Salesforce
• SAP Applications
• Selling Techniques
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity
• Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.
• Responds to routine issues within established guidelines.
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

• This role is responsible for managing supply chain processes for a country or regional business unit with minimum supervision. The role reviews current business processes and performance metrics for regional and global business unit planning teams, and identifies opportunities to streamline and optimize operational processes. The role gathers and analyses data, creates reports and establishes management dashboards and review documents.
• Manages supply chain processes, such as inventory analysis, order fulfillment, import/export operations and shipping, for a country or regional business unit with minimum supervision applying discretion and judgement.
• Compiles key metrics, produces reports, and analyzes data using IT systems for demand and supply matching activities.
• Supports the analysis conducted for backlog management.
• Gathers demand data from country and region for demand planning.
• Reviews current business process for regional and global business unit planning teams.
• Reviews performance metrics on a regular basis, identifying opportunities for improvement.
• Establishes and maintains management dashboards, regional reports, and executive review documents to drive business outcomes and operational excellence.
• Communicates requirements and guidelines to the regional business unit planning teams.
• Conducts ongoing operational training and readiness for new hires.
• Four-year Degree in Supply Chain Management, Manufacturing Engineering, Operations management, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 0-2 years of work experience, preferably in supply chain, operations, or a related field.
• Project Management Professional (PMP) Certification
• Certified Professional In Supply Management (Standards Organizations)
• Continuous Improvement Process
• Data Analysis
• Enterprise Resource Planning
• Finance
• Inventory Control
• Inventory Management
• Key Performance Indicators (KPIs)
• Lean Manufacturing
• Material Requirements Planning
• Materials Management
• Process Improvement
• Procurement
• Production Planning
• Purchasing
• SAP Applications
• Supply Chain
• Supply Chain Analysis
• Supply Chain Management
• Supply Chain Planning
• Warehousing
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity
• Impacts own work and acts as a team member by providing information, analysis, and recommendations in support of team efforts.
• Learns to apply basic theories and concepts to work tasks.
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

Job Responsibilities:

• Manages demand planning processes utilizing wide range of forecasting methods throughout the service support life.
• Analyses demand trends to identify important deviations and root causes.
• Anticipates factors that might influence demand, such as seasonal trends, lifecycle specifics, others.
• Analyses Forecast Accuracy results and identifies reasons for deviations and take corrective actions
• Analyses stocking requirements for multi-echelon network and defines requirements to meet the desired customer service level, while optimizing inventory and inventory carrying costs.
• Evaluates current and future inventory requirements and takes action to mitigate shortages or excesses.
• Applies solid understanding in Multi-echelon Inventory Optimization methodology to take inventory decisions.
• Analyses inventory trends and deviations, and root causes, takes corrective actions.
• Closely monitors Excess & Obsolescence trends and takes actions to mitigate cost impact
• Optimizes sourcing plan to reach targeted inventory, by maximizing repair vs new buy
• Optimizes network replenishment requirements across many locations
• Initiates timely balancing of material to fulfill needs or avoid overstock
• Manages lifecycle events such as NPI and Last Time Buy in close collaboration with PLM and Suppliers
• Supports continues process improvement and process automation by analyzing data, identifying patterns and trends to draw conclusions
• Applies solid understanding of integrated software systems and their workflow

Key Deliverables:

• Customer Service Level: Level Of Availability & Backorders
• Inventory target
• E&O cost
• Customer Demand Forecast Accuracy
• Supply Forecast Accuracy
• Ordering Costs

Education (degree) and professional experience required:

• Bachelor/master’s degree in supply chain or math - related subject or Engineering
• +6-10 years of experience in Supply Chain, Planning or other roles with strong analytical aspects are critical advantage
• Fluency in English language

Personal skills and qualities:

• Strong Analytical & Math skills
• Critical thinking, ability to make judgement based on data and facts
• Strong Problem-solving skills
• Organizational & Time management skills, ability to prioritize critical and important work / decisions
• Strong communication skills to interact with suppliers, customers and other supply chain team members
• High attention to details
• Able to apply tools and technology to produce results
• Able to understand global business processes and identify impact of change

Technical skills:

• Strong computer literacy
• ERP
• Integrated Planning System is a +

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Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

Description -

Applies basic knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks. Good understanding of the general/technical aspects of the job. Works on assignments that are routine to moderately complex in nature and require basic problem resolution and independent judgment. Allocates own time efficiently. Receives general instructions on all work

Responsibilities:

• Develop, Maintain Knowledge Base (KB) for HP's configurator. Product line Knowledge base owner for PPS products.
• Apply expert knowledge on Software Development Life Cycle and Programming Languages to convert requirements to error free code.
• Works on NPI with complex scope and guide the team members technically. Fixing customer reported issues by working with different stakeholders and suggesting changes in the input to avoid ambiguity.
• Basic Agile knowledge is required.

Education and Experience Required:

• B. SC , MCA, M.Sc. IT, Computer Science graduates (Minimum 60% from 10th onwards)
• Basic Knowledge OOPS concept and on the programming languages like C, C++, Java and certification is preferred
• 0 to 2 Years of Experience

Knowledge and Skills:

• Intermediate Knowledge in Spreadsheet.
• Strong Knowledge and use Software Development Life cycle (SDLC) and agile methodology to convert requirements to error free codes.
• Requires good written and verbal communication skills and should be able interact with the onshore development team.

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

• This role is responsible for improving the customer experience and handling a variety of issues and concerns while working closely with cross-functional teams. The role maintains positive customer relationships, gathers and analyzes feedback, and tracks key performance metrics to share insights with the management. The role participates in training, adheres to policies and procedures, and contributes to process improvements to ensure customer satisfaction and retention.
• Handles and resolves a variety of moderately complex customer issues ensuring timely and satisfactory solutions.
• Maintains clear, proactive, and timely communication with customers and channel partners regarding order and delivery status, as well as updates on any issues or inquiries.
• Maintains detailed records of customer interactions, support activities, and issue resolution, ensuring accuracy and completeness for reporting and future reference.
• Supports in developing strategies to enhance customer retention, loyalty, and satisfaction, ensuring a positive customer experience at all touchpoints.
• Collaborates effectively with cross-functional teams to facilitate efficient issue resolution, process improvements, and a seamless customer experience.
• Collects and analyzes customer feedback to identify trends, pain points, and areas for improvement in products, services, and processes, and provides feedback to relevant teams.
• Maintains relationships with vendors and channel partners, ensuring smooth collaboration and effective communication to meet customer needs.
• Ensures adherence to organizational policies and procedures related to customer engagement and support activities, including compliance with legal requirements.
• Participates in ongoing training and development programs to stay updated on industry trends, best practices, and emerging technologies.
• Generates regular reports on key performance metrics, customer satisfaction, and issue resolution effectiveness to management and relevant stakeholders.
• Four-year or Graduate Degree in Business Administration, Economics, Sales, Marketing, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 6+ years of work experience, preferably in customer relationship management (CRM), customer service, customer experience management, account management, or a related field or an advanced degree with little or no work experience.
• Certified Sales Operations Professional (CSOP)
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Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

Job specifics/responsibilities:

• Strategically drive Customer Support regional spares Supply Chain, Repair, & Delivery Support Strategies including Support Bill of Material definition.

• Lead lifecycle and Master Data Operational Projects; assure objective, scope, strategy, and issue mitigation met operational and supply requirements, own decision-making within projects and contributes to strategic supply chain solutions,

• Project Manager for New Product Introduction in Region; Accountable for regional supply chain lifecycle project readiness plan, deployment, monitoring and closing

• Influence on Customer Support product support Bill of Material & spare strategy based on regional specific Service Level Agreements’ and target customer/market strategies.

• Continuously challenge the status-quo and propose innovative new approaches for cost reduction and process enhancement, based on best practices, analytical outcomes, lessons learned, cross-function proposals, etc.

• Consult as Subject Matter Expert for lifecycle management, be the Lifecycle Manager representative in cross-function initiatives and manage request coming from various stakeholders. Provides advanced knowledge to solve complex biz issues, guides and influences strategic decision-making within a broad scope.

• Ensure regulatory and compliance (RoHS, Reach, etc.) adherence w/ CS regional operations.

• Customer Support regional Supply Chain entry point for global CS on product roadmap & lifecycle events, strategies, issues, and Focal point for regional teams (Planning, Logistics, Category, Countries, …)

• Assure Regional Supply Chain lifecycle strategic and operational process governance, tool efficiency, optimization, and transformation

• Provide Regional Cost Savings, Process, tools and Transformation Project Leadership and Supply Chain Master Data Governance & Quality

Key deliverables/accountabilities:

• Regional NPI LOA > 95% (Scorecard; Commercial and Consumer Print)

• Clear and Timely communication to global Customer Support partners, and all internal regional functions on New Product Introduction, Quality, End of Life projects.

• Regional lifecycle process improvement, Cost savings, & Strategy execution

• End of Life/Last Time Buy reduction/avoidance: Investigate and implement an End of Service Life and/or Last Time Buy strategy that reduces HP financial regional exposure

Internal:

• Focal point for CS regional teams (Planning, Logistics, Category, Countries,)

External:

• Focal point for Regional Delivery teams, Regulatory, Regional Eng, Regional Marketing teams, etc

Education (degree) and professional experience required:

• First level university degree or equivalent experience; advanced university degree preferred

• Experience in virtual team environment

• 4-6 years of experience in a supply chain function (or related fields)

• Ability to lead and drive supply chain strategies, including new product introduction, quality management, and end-of-life processes; includes defining and driving regional supply chain strategies for cost avoidance and inventory investment mitigation

• Proficiency in managing and supporting complex projects and initiatives.

• strong collaboration skills to work effectively with various departments and partners. This includes influencing business tactics, material, and supply chain strategies, as well as consulting with regional partners to ensure supply chain capabilities and compliance

• Experience in strategically driving customer support regional spares supply chain, repair, and delivery support strategies.

Other requirements:

• Mastery in English.

Personal skills and qualities:

• Excellent project management skills, including time and risk management, and project structuring

• Excellent analytical thinking, analysis, data modeling, and problem-solving skills

• Excellent leadership skills, including coaching, team- building, conflict resolution, and management

• Excellent communication skills catered to a wide variety of audiences. (e.g. written, verbal, presentation);

• Ability to manage and be part of teams in a virtual and global environment to drive results

• Advanced negotiation and influence skills

• Excellent relationship management skills, including partnering and consulting

• Excellent multi-tasking and prioritization skills

• Excellent business acumen, technical knowledge of multiple business units, and extensive knowledge in applications and technologies

• Strong understanding of HP’s policies and processes

Technical skills (procedures and documents the employee has to be acquainted with):

• MS Office

• Extensive knowledge of Excel, Access, power BI and high-level modeling tools.

• Reporting tool /Data management

• Project Management experience or formal trainings would be an advantage.

• Process Improvement experience or formal trainings to be considered an advantage

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Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.