Dcs Field Service Engineer - + Travel jobs at Honeywell in United States, Duluth

Key Responsibilities

• Provide on the ground information and help the Honeywell Fire & Security Pacific leadership team in setting the strategic marketing focus for products, channel strategy and ISC strategy for different product categories and LOBs
• Enable the execution of key STRAP initiatives through the principles of HOS with transforming STRAP objectives into the X-Matrix tool to drive flawless execution
• Analyze long-term market trends, changing customer needs, and evaluate competitive landscape to develop a business strategy that ensures HBT long-term success
• Enabling the Honeywell Security Pacific regional team to plan and execute the Annual Operating Plan across Revenue, Profitability and Working Capital by providing the right business decisions through intelligent risk taking, integrative thinking and working together in a team environment to ensure collectively the team gets results
• Manage a portfolio of offering from Honeywell
• Launch new offering as and when available and drive fast adoption. Work closely with Marketing Communication organization to manage successful launch of new offering
• Develop & run region wise channel programs – loyalty, performance measurement, penetration of portfolio etc. Work closely with CRM / Customer Lifecycle management team and ensure high conversion of System Integrator to Honeywell complete distribution product portfolio.
• Create and manage distributor commercial policy to ensure volume pick up along with managing right gross margin as per AOP. Create category specific campaigns as and when necessary.
• Analyze competitors along with GBE and global product marketing team and advise country marketing leader on necessary strategies to counter competitive moves.
• Conduct product promotion events like expos, seminars, training to drive Brand awareness and to increase competency of the channel sales team of Honeywell and of partners
• Developing tactical marketing that includes all aspects of product strategy & operational management, channel requirements analysis and competitive/ profit maximizing pricing tactics.
• Run theSIOP process through portfolio management and demand forecasting. Ensure IOS level is below AOP.

YOU MUST HAVE

• Undergraduate degree in Business or Engineering with MBA from a recognized Business School preferred.
• Possess strong Office Automation Product knowledge (Excel, Word, PowerPoint, etc.)

Professional Skills / Knowledge

• Should possess Product and Channel Management experience in a similar Business to Business Product company with relevant Building Controls industry experience
• Technical experience within the Security industry for Access Control, Intrusion and Video management
• Experience in marketing communications and internal communications
• Very strong general product marketing skills (conducting VOCs/ OVOCs, market segmentation, competitive positioning, identifying CTQs, developing value proposition and flawless execution of product launches).
• Demonstrated ability to influence and direct resources across multiple functions ranging from engineering, marketing, quality, sourcing at the same time bringing an integrative thinking with demonstrated business acumen.
• Identifying and understanding market and technology trends, and linking them to business strategy; strong aptitude for technology
• Understanding of microeconomics and financial concepts and the link them to business strategy
• Strong financial and excel modelling skills, and excellent power point slide preparation
• Experience in conducting secondary and primary research; competitive analysis
• Well-developed business analysis skills including opportunity and risk assessment
• Developed understanding of Honeywell building controls (or similar) technology

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• JOB ID: HRD265331
• Category: Offering Management
• Location: 9 Columbia Way, Baulkham Hills, NSW,Sydney,NEW SOUTH WALES,2153,Australia
• Exempt

As a DCS Field Service Engineer I here at Honeywell, you will be accountable for providing technical assistance and services to our customers for Distributed Control Systems (DCS). Your expertise and problem-solving skills will ensure the efficient and effective operation of our DCS systems, and you will play a crucial role in maintaining customer satisfaction. You will report directly to our Field Service Manager and you'll work out of our Macon, GA location with 60%+ travel required. Additionally, you will provide occasional vacation coverage and 24/7 emergency on-call assistance to customers and other Field Service Engineers.

In this role, you will have a direct impact on the success of our customers' operations by providing timely and effective technical assistance. You will work with cross-functional teams to diagnose and resolve technical issues, conduct system maintenance and upgrades, and provide training and guidance to customers and other Field Service Engineers.

• Provide technical assistance and services for Distributed Control Systems (DCS)
• Work with cross-functional teams to diagnose and resolve technical issues
• Conduct system maintenance and upgrades
• Provide training and guidance to customers and other Field Service Engineers
• Ensure customer satisfaction and timely resolution of technical issues

• Willingness to travel 60%+ of the time and provide on-call assistance as required
• Minimum of 2 years of experience in field service engineering or a related technical role
• Strong problem-solving and thoughtful skills
• Excellent communication and people-oriented skills

• Experience with Honeywell DCS systems
• Knowledge of industrial automation and control systems
• Ability to work self-reliantly and make sound choices
• Strong customer focus and dedication to customer satisfaction

• JOB ID: HRD260280
• Category: Customer Experience
• Location: 3079 Premiere Pkwy Ste 100,Duluth,Georgia,30097,United States
• Nonexempt

The future is what you make it.

For more than 130 years, we’ve solved the toughest customer challenges through a rare combination of our industrial expertise and our innovations in groundbreaking software and technology, and industry-leading automation.

you will be responsible for providing on-site cyber security, Network and OT servicesassociated with industrial Process Control Networks for Honeywell customers inthe Oil and Gas; Hydrocarbon Processing; Power Generation; Pulp, Paper &Printing; Continuous Web Solutions; Petrochemicals; Life Sciences; and Metals,Minerals and Mining markets. Services provided include on-site and remoteconsulting, troubleshooting, network designs, implementation, assessments, andother related tasks as identified

KEY RESPONSIBILITIES

• Assume leadership role in assigned projects insuring project delivered on time and within budget and to the satisfaction of the customer
• Keep technically current with the HPS networking and wireless product/systems portfolio, while maintaining expert knowledge on specific designated network disciplines
• Obtain new and maintain existing cyber security certifications
• Maintain knowledge of current industry security standards such as IEC-62443, ISO 27000, etc.
• Develop sound and trusted relationships with internal and external customers by providing accurate and efficient technical/engineering support
• Respond to customer inquiries, questions and issues by diagnosing problems and providing the most appropriate technical solution in an accurate and timely manner
• Maintain industrial safety awareness through the completion of pertinent safety certifications.
• Principal Networks & Contact Links
  • Internal
  • External
• Geographic Scope & Travel Requirements:Requires 60– 80% travel

YOU MUST HAVE

• 5+ years in industrial automation, networking, or systems engineering
• 5+ years working with networks, IT or OT Security
• CISCO Certified Network/Design/Security Professional– currently certified OR willing to get certification within a year
• Experience performing audits/assessments

WE VALUE

• Bachelor’s degree in a computer related field such as Computer Science, Computer Systems, Telecommunications, Process Control, Electronics or in lieu of degree
• Experience with virtualization preferably VMware products
• Experience leading projects
• Linux Security Basics
• Fiber Optics and structured cabling
• Telecommunications and wireless systems experience.
• Cyber Security Risk Analysis
• Experience with csHazop
• Process Control system design/implementation (DCS/SIS)
• Troubleshooting skills to resolve complex network and or application or system integration issues
• Experience performing network services at customer sites.
• Experience in LAN/WAN architectures & related diagnostic tools
• Experience designing and optimizing complex LAN environments
• LAN/WAN and wireless networking principles and protocols including Ethernet, TCP/IP, VLAN, WLAN, Frame Relay,
• Firewall, DMZ, VPN, IDS, switches, routers, firewalls
• TCP/IP protocols – SMTP, SNMP, FTP, HTTP, SSH, SSL
• Experience Network Security – Firewall, ACL, IDS, IPS, SIEM
• Specific experience in Cisco Routers, Switches, or Firewalls
• Microsoft – Active Directory, DNS, WSUS, Terminal Server
• Experience with anti-virus systems, backup & restore solutions, system management
• Fault Tolerant Ethernet (Honeywell product)
• Honeywell Experion knowledge
• Understanding of NIST, IEC-62443, ISO 27000 and other Cyber Security publications and requirements and CNSSI publications and requirements

Other Certificationsthat will be required within three years

• CISSP Certified Information Systems Security Professional or similar security certification
• CWSP – Certified Wireless Security Professional or similar
• VCP-DC VMware professional certification.
• Honeywell DCS and networks

BENEFITS OF WORKING FOR HONEYWELL

• Vacation Plan w/ No Preset Maximums
• Benefits – Medical, Vision, Dental, Mental Health
• 401k Plan/Retirement Benefits (as per regional policy)
• Career Growth and Professional Development

• JOB ID: HRD258369
• Category: Engineering
• Location: 2101 CityWest Blvd,Houston,Texas,77042,United States
• Exempt