Lead Advanced Field Service Technician -hvac Controls jobs at Honeywell in United Arab Emirates, Sharjah

By changing the way we fly, fueling jets in an eco-friendly way,keeping buildings smart and safe and even making it possible to breathe onMars.

The Purpose of the Role

We have an opportunity for a Senior Collections Manager to join us at Honeywell in Cairo. To be successful in this role, you need to have 10+ years of management experience in Collections, Customer Care or related at a Regional Level.

Helping to Transform Buildings to be Safer and More Operationally and Energy Efficient.

You wouldbe responsible for providing direction to the Collections team where you wouldensure all customers receive all account statements and information needed forthe timely payment of their invoices to Honeywell in conformity with the applicableinternal controls and compliance requirements. You would be responsible tomanage, coach, and mentor individuals that perform more complex work.

Key Responsibilities:

• Support Global Credit Director with regional/global initiatives and reporting
• Setting collections goals and targets for the department
• Creating and implementing a strategy to improve collections
• Keep a forecast vs actuals pulse and reporting throughout the month
• Implementing collection policies and procedures
• Lead engagement with different Audit and Internal Controls teams
• Present results and escalate important topics to different stakeholders; CFOs, Sales
• Manage personnel development for the entire Collections team to ensure continuous training and improvement
• Collaborate with the Corp Transformation team for automation & process improvement

Key Skills and Qualifications:

• 10+ years of management experience in Collections, Customer Care or related
• Be proficient in English to engage in high-stake negotiation calls and presentations
• Proven negotiation skills
• Excellent presentation skills
• Have experience managing teams of 20+ members

We Value:

• Bachelor's in Finance, Accounting or Economics.
• Significant operational business experience.
• Excellent communication and influencing skills
• Self-motivated, driving business initiatives.
• Demonstrates ability to deliver on complex situations .
• Conveys information with clarity and directness.

• JOB ID: req489708
• Category: Customer Experience
• Location: Taha Hussein St, Cairo Festival City-fifth settlement,,Building A2, Southern, level2,New Cairo,CAIRO,11835,Egypt
• Exempt

As an

You will report directly to our Field Service Manager and you'll work from a Honeywell customer site according to a set schedule.
KEY RESPONSIBILITIES

•to meet customer specifications and job requirements.
• Install, configure, and test pre-engineered software for control systems.
• Diagnose and resolve technical issues with efficiency and expertise.
• Collaborate with cross-functional teams to create and implement solutions tailored to customer needs.
• Ensure adherence to company policies, procedures, and regulatory standards.
• Report incidents, near misses, and improvement opportunities through the SOS system.

MUST HAVE

•2+ years of experience inwith a solid track record in installation,, maintenance, and repair.
•2+ years of experience working with, including strong knowledge in programming, PC usage, and general networking principles.
•Valid driver’s license with a clean driving record.
•Exceptional problem-solving and troubleshooting abilities, with a keen attention to detail in diagnosing and resolving issues.
•Strong communication skills, with the ability to convey complex technical information clearly to both technical and non-technical audiences.

WE VALUE

•
•Honeywell ComfortPoint™ Open or Compatible Competitor control software system knowledge
•Associates or Certifications from a Vocational or Trades College.
•Strong customer focus and ability to build and maintain relationships

• JOB ID: HRD258882
• Category: Customer Experience
• Location: 5153 Hampton Pl,Saginaw,Michigan,48604,United States
• Nonexempt