Jobs at Gong in United States, Austin

• Be a trusted strategic advisor to senior revenue and revenue operations leaders, especially within our new Industry Expansion segment, effectively uncovering and driving towards board-level business outcomes and strategically mapping those to Gong workflows and subsequent value.
• Own overall customer relationships within your IX portfolio, driving engagement and adoption, mining data to effectively measure value, unearthing and mitigating risk, and creating customer advocacy.
• Own the end-to-end renewal process, including strategy, execution, and collaboration with internal teams, to secure retention, maximize ARR (Annual Recurring Revenue), and deliver a positive customer experience.
• Drive quarterly metrics tied directly to achievement of gross dollar retention, upsell, and multi-year renewals, contributing directly to the IX team's targets for GDR and NDR.
• Achieve cross sell and upsell targets by partnering with Account Executive counterparts to source opportunities, secure growth, and increase the value of your IX portfolio.
• Partner with Gong’s Professional Services organization to ensure customers within the IX segment onboard successfully and achieve the fastest path to value against their desired outcomes.
• Work successfully with a wide variety of cross-functional internal partners, including RevOps, Product, and Marketing, to define and refine the IX customer experience and feedback loops.
• Contribute to Gong’s environment and culture of “builders” versus “scalers,” proactively identifying and leading team process improvements and helping us build a world-class CSM team, contributing to the foundational strategies and scalable programs for the Industry Expansion team.

• 7+ years of relevant work experience.
• Previous B2B SaaS and enterprise software experience.
• Experience working with Healthcare customers, or working in the Healthcare industry
• Account management experience a plus.
• Ability to independently analyze and leverage data to make a persuasive argument or generate a compelling customer value / customer ROI narrative.
• Demonstrated ability to provide prescriptive project plans, and paths for successful onboarding, support, and change management to customers to deliver high customer satisfaction, advocacy, and loyalty.
• Excellent verbal and written communication skills.
• Passionate about providing an exceptional customer experience.
• Creative, resourceful, detail-oriented, and well-organized.
• A strong team player and resourceful individual who thrives in a fast-paced, high-growth startup environment.
• Someone who flourishes when given responsibility and a sense of ownership, often with limited direction.
• Track record of completing complex projects when the path to success may be unclear and / or requires clarity and focus.
• Proven ability to lead, challenge, and persuade Fortune 100 customers and executive stakeholders.
• Comfortable giving and receiving feedback.

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

• Design and iterate on web pages, landing pages, and digital experiences within an established design system, ensuring scalability, accessibility, and brand alignment.
• Partner closely with web engineering to hand off designs, provide specifications, and QA implemented pages for pixel-perfect execution and optimized web experience.
• Build and maintain Gong’s design system in Figma, ensuring component libraries are consistent, usable, and easily adopted by the broader team.
• Translate marketing and campaign needs into engaging, user-friendly web designs optimized for conversion and performance.
• Collaborate with cross-functional stakeholders—including marketing, product marketing, and demand gen—to create seamless end-to-end digital journeys.
• Stay current on web design best practices, accessibility standards, and emerging tools/technologies to continuously improve Gong’s web presence.

• 4-6 years of web design experience with a preference in a B2B environment.
• Proficiency in Figma (including component libraries, auto-layout, and design systems).
• Strong understanding of responsive design, accessibility standards, and web usability best practices.
• Experience working closely with web developers, including creating design specifications and participating in QA/review cycles.
• Familiarity with web CMS platforms (experience with headless CMS or enterprise CMS is a plus).
• Proficiency in Adobe Creative Suite; skills in Photoshop and Illustrator for supporting assets.
• Excellent communication and project management skills; ability to balance multiple projects in a fast-paced environment.
• Strong visual storytelling ability and an eye for detail.
• Bonus: Experience with light animation/motion for web using After Effects, Lottie, or similar tools.

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

• Hire, train and develop an accomplished team of full cycle Mid-Market Account Executives
• Develop and coach the sales, product, and industry skills of each team member
• Assist your team throughout their sales cycles to help them land and expand six figure accounts
• Regularly report on both team and individual results
• Identify and make recommendations for improvement in the areas of process, efficiency and productivity

• You must be currently located in a hub location (SLC or Austin metro area).
• 4+ years of experience building and managing a high performing sales teams (preferably for a Saas Company)
• 2+ years of experience managing a Mid-Market sales team
• Successful track record of 100%+ of quota achievement as both a manager and as an individual contributor
• Experienced selling to Enterprise level accounts as an individual contributor or manager
• Previous experience recruiting, retaining, and developing a team from the ground up
• Experience managing and improving full cycle account executive KPIs
• High level of business acumen and understanding of how revenue leaders think
• Previous experience selling into sales leadership preferred

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

, you’ll fill a key role in acquiring new customers and creating raving fans. Being a champion of the entire sales process from start to finish, you will use your creative prospecting skills to strategically pursue net new business. Working through complex deals, your insatiable curiosity makes you a thought leader, and your drive to succeed keeps you at the top of the leaderboard. Those who challenge conventional wisdom & never settle for the status quo are strongly encouraged to apply!

• Manage prospects from lead to close.
• Provide an exceptional customer experience.
• Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects.
• Cultivate lasting relationships with customers.
• Run and implement pilot program.
• Maintain weekly sales forecast and achieve quota quarterly.
  

• You are within a commutable distance of Austin, TX
• 3+ years of relevant closing experience in addition to outbound SDR/BDR experience.
• Previous SaaS and enterprise software experience, with clear examples of closing deals $50-$250K.
• Previous experience selling a platform solution.
• Demonstrated success in achieving sales goals (President’s Club, Rep of the Year, etc).
• Excellent verbal and written communication skills.
• Experience selling to sales leaders is a plus.
• Creative, resourceful, detail-oriented, and well-organized.
• A strong team player but still a self-starter who thrives in a fast-paced, high-growth startup environment.
  

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

As a senior manager on our Sales Engineering team, you will be instrumental in building and leading a team of Sales Engineers dedicated to ourbusiness unit. You will work closely with cross-functional stakeholders and guide the team in solution-based selling of our industry-leading Revenue AI platform.

• Build & lead a customer-focused, high-performing team that effectively communicates the business outcomes and value customers can achieve using our Gong platform.
• Recruit, mentor, and empower Sales Engineers to maximize their potential and contribute effectively to team and company goals.
• Play an active role in training team members on new features, processes, and collateral, fostering continuous learning and development.
• Foster a culture of collaboration within the Sales Engineering team and establish strong partnerships with Sales counterparts to drive revenue growth.
• Develop and implement streamlined processes and create impactful collateral to support the team and enhance stakeholder engagement.
• Optimize existing workflows and eliminate bottlenecks by collaborating cross-functionally with Sales, Customer Success, Support, and Product teams, ensuring smooth deal execution.
• Build and maintain strong relationships with Product Marketing, Sales Enablement, Sales Operations, and Product/Engineering teams, leveraging sound judgment to meet and exceed business objectives.
• Be a steward of our company culture and actively enforce our Operating Principles by embodying them in daily practices and team interactions.

• A proven track record of building and managing high-performing sales engineering teams for 3+ years.
• 10+ years of relevant sales engineering experience.
• Demonstrated ability to lead a customer-facing team; including strong people management skills, and a commitment to mentoring, coaching, and employee development.
• Proven experience in building a successful team from the ground up, with a readiness to roll up your sleeves and engage directly on deals, embodying our #no-royalty leadership principle.
• Ability to foster trust and collaboration among team members and cross-functional stakeholders.
• Strong business acumen with a deep understanding of key personas and workflows within a GTM organization.
• Experience with sales technology: CRMs, cloud architecture, or telephony / web conference systems.
• Familiarity with data flows, AI and machine learning concepts, analytics, APIs/webhooks, and JSON.
• Understanding of security and privacy considerations related to SaaS systems.
• Exceptional verbal and written communication skills, with the ability to convey complex ideas clearly and persuasively.
• Strong interpersonal and teamwork skills, with a collaborative approach to problem-solving.

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

As an Enterprise Account Executive, you’ll fill a key role in acquiring new customers and creating raving fans. Being a champion of the entire sales process from start to finish, you will use your creative prospecting skills to strategically pursue net new business. Working through complex deals, your insatiable curiosity makes you a thought leader, and your drive to succeed keeps you at the top of the leaderboard. Out-of-the-box thinkers and those who will never settle for the status quo are strongly encouraged to apply!

• Drive new business growth within a greenfield territory, managing prospects from lead generation to closing, while positioning yourself as a trusted, consultative advisor; build deep relationships with customers to understand their business goals and objectives
• Develop tailored account plans for your assigned accounts that align with Gong's overall strategy, identifying key decision-makers, regional nuances, buying processes, current investments, and new revenue opportunities
• Effectively communicate Gong's value proposition to potential customers, generating excitement and enthusiasm about our solutions
• Continuously refine and optimize messaging to scale our outbound prospecting efforts driving the majority of new opportunities through self-sourced activities
• Engage with senior executives to educate them on the evolving Revenue Intelligence industry, establishing Gong as the market leader in this emerging space
• Collaborate with SDR, Sales, and Sales Engineering teams to craft account-based sales strategies that drive value across all go-to-market teams
• This role is fully remote but will require travel to customers (Up to 20%)
  

• 7+ years of relevant sales experience preferably selling a complex SaaS solution to Enterprise clients requiring a multi-threaded approach; at least 5+ years of sales experience selling at the enterprise level into a greenfield territory
• Proven track record of exceeding revenue targets of $1M+ net new ARR and consistently closing six-figure deals ($200K+) in complex sales cycles (9+ months)
• Strong business acumen with the ability to think strategically at a high level, while also going deep within accounts to consult on and align with their global strategies
• Experience selling to senior leaders such as the C-Suite, CROs, and other key go-to-market stakeholders within enterprise organizations (1,000+ employees)
• Hunter mentality with a passion, and demonstrated success, for securing new logos across new categories
• Proven experience utilizing MEDDPICC or a similarly effective value-based selling methodology to address complex customer needs in enterprise sales
• Exceptional written and verbal communication skills, with the ability to simplify complex concepts and present them in an approachable and engaging way
• Experience with Gong.io is preferred but not required
• Must be located in Austin, TX or the surrounding metropolitan area

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.