Poc/hh Ultrasound Product Specialist & Applications jobs at Ge Healthcare in Thailand, Bangkok

Key responsibilities include (but are not limited to):

• Execute the AKA (ASEAN, Korea, Australia & New Zealand) MS/DCAR strategy in Zone providing feedback when needed to address zone-specific issues.
• Gather both quantitative and qualitative data on the market in which the MS and DCAR segments play.
• Collect competitive insights on MS and DCAR products and feedback to AKA MS/DCAR Segment Leader.
• Keep abreast of current industry associations and work with AKA Segment Leader as well as AKA Product Marketing Leader to determine conference attendance plans.
• Work with AKA Product Marketing Leader to execute product-specific marketing strategies.
• Engage with Zone Commercial teams to be the first point of contact for product-related expertise.
• Work with Zone Applications to train/educate Zone Commercial teams, Channel Partners and end-user customers when needed, on technical aspects of the product portfolio as well as competitive positioning and value propositions.
• Attend end-user customer meetings in Collaboration with the Commercial and Applications teams where appropriate.
• Review funnel health and collaborate with Zone Commercial teams to address concerns.
• Assisting with the management of CSO (Customer Satisfaction Opportunity) case and attending Zone CSO escalation meetings as appropriate.
• Participate in the development of product specific KOL’s.
• Participate in the establishment of reference and show sites.

Qualifications:

• 5+ years’ experience in healthcare product management, marketing or related field.
• Bachelor’s Degree in Marketing, Business Administration or related field.
• Track record of driving for results.
• Customer facing skills and the ability to present to groups of individuals.
• Deep expertise in market & customer insights, product commercialization and branding.
• Strong communication skills.
• Team player – collaborates well with colleagues in and outside the Zone.
• Innovation – develop new ideas through collaboration and execute on creative ideas.
• Influencing skills – ability to motivate individuals and demonstrate organizational influence.

Inclusion and Diversity

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Roles and Responsibilities

• Provide on-site clinical support to healthcare professionals during surgeries involving C-Arm systems .
• Conduct training sessions and workshops for surgeons, radiographers, and OR staff to optimize system usage.
• Offer proactive education and application training to healthcare providers using our installed base (IB) .
• Collaborate with internal teams to resolve customer inquiries and enhance product efficiency.
• Ensure customer satisfaction by addressing concerns and providing best practices for system operation.
• Stay updated on latest clinical trends and technological advancements to enhance training quality

Required Qualifications

• Up to 2 years of relevant work experience
• Preferably technical knowledge or experience in radiology, biomedical engineering, operating room technology, or a related field.
• Strong understanding of medical imaging equipment , preferably C-Arm or fluoroscopy systems .
• Excellent communication and training skills to effectively educate healthcare professionals.
• Ability to work in a surgical environment , providing real-time support during procedures.
• Proactive problem-solving mindset with a focus on customer satisfaction .
• Willingness to travel to customer sites as needed, in ASEAN region
• Strong oral and written communication skills
• Service mind, Humble, Fast learner – Able to work under the pressure, on time
• Keen on building product, competition and market knowledge
• English speaking preferred

Essential Responsibilities include (but are not limited to):

• Directly managing Sales Managers & Account Managers in a specific sales region. Select, train, and develop personnel to optimize effectiveness.

• Developing and implementing sales strategies to drive organic growth in the assigned sales market.

• Cultivating and leveraging customer relationships at the multiple levels within customers

• Development of long-term customer relationships through the ability to identify and capitalize on opportunities that immediately satisfy customer needs

• As a member of Zone leadership team ensure seamless teamwork with the Service, Modality and other functions and channels to provide total customer satisfaction.

• Deploying resources to meet financial / operating objectives including orders, revenue, contribution margin, and market share utilizing and driving companywide commercial tools for CRM (ie. SFDC)

• Target, get access, build relations, develop a business strategy and maximize business opportunities for imaging products allocated accounts/territory.

• Proactively build network with government bodies and Key Opinion Leaders as well as deep understanding of healthcare structure/players in assigned territories/accounts.

• Coordinate multimodality projects and aim at maximizing share within the territory/accounts.

• In Cooperation with Modalities and Marketing drive marketing events in assigned territory.

• Analyze market trends, competition and accounts to develop a business plan and strategy that creates new business opportunities

• Leverage Product & Application Specialists, Account Managers, Service and other Company resources to provide necessary service, technical or clinical content to customers.

• Develop & implement GTM plans with cross functional teams to achieve results through effective project proposals, negotiations, and contracts. Grow the share of wallet in assigned accounts

• Develop & maintain a high level of customer satisfaction through consistent high quality interactions with customer management, drive customer R-NPS on their accounts.

• Build long term strategic alliance with portfolio of accounts to continue to add value. Follow GE policies, procedures and Operating Mechanism. Proactively participates in company initiatives depending on organizational needs and as directed by management. Ensure knowledge of and compliance of integrity and company policies.

• Bachelor’s degree from an accredited university or equivalent knowledge or experience

• Minimum of 10 years of consultative sales experience including strategic selling and negotiation

• Experience interfacing with both internal team members and external customers as a part of a solution-based sales process

• Proven track of sales record and relationship building skills

• Strong communication skills to synthesize complex issues and communicate into simple messages

• Willingness and ability to travel within your specified geographic region

• Proven People Management experience leading sales teams

• Consultative sales experience including strategic selling and negotiation

Required Qualifications

• Bachelor’s degree from an accredited university or equivalent knowledge or experience
• Minimum of 8 years of consultative sales experience including strategic selling and negotiation
• Experience interfacing with both internal team members and external customers as a part of a solution-based sales process
• Proven track of sales record and relationship building skills
• Strong communication skills to synthesize complex issues and communicate into simple messages
• Willingness and ability to travel within your specified geographic region
• Proven People Management experience leading sales teams
• Consultative sales experience including strategic selling and negotiation

Desired Characteristics

• Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills.
  

Roles and Responsibilities

• Increase orders, sales, margin, and share through world-class clinical consulting, strong customer relationships, and educational support for regional sales team, local/national “show sites” and regional customer base. These roles require specialty clinical qualifications.
• Developing conceptual knowledge of own discipline. Developing knowledge of own sales territory, product lines, markets, sales processes or customer groups. May include support roles with specialized expertise or technical knowledge in broad area.
• Applies general knowledge of business developed through education or past experience. Understands how work of own team contributes to the area.
• Resolves issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters.
• Collaborates with others to solve issues. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Exchanges technical information, asks questions and checks for understanding.

Required Qualifications

• This role requires basic experience in the Sales & Clinical Sales.
• Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience).

Desired Characteristics

• Strong oral and written communication skills.
• Ability to document, plan, market, and execute programs.

Inclusion and Diversity

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.