Jobs at Ge Healthcare in Australia, Perth
GE HealthCare Field Service Engineer Australia, Western Australia, Perth
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This role has a multi-modality focus including Radiopharmacy (RP), CT, Molecular Imaging (MI) and Xray
Essential Responsibilities
- Install equipment in a high quality, professional manner with strong attention to detail in accordance with the company standards, compliance standards and customer requirements.
- 2+ years previous experience working with Cyclotron and/or Medical Diagnostic Imaging products, or relevant equivalent industry experience
- Perform preventative maintenance in accordance with company standards, compliance standards and customer requirements.
- Make corrective repair calls in a timely manner, aligned with customer contract requirements and repair the equipment in accordance with company standards and directives and customer requirements.
- Ensure timely completion of Field Modification Instructions (FMI’s).
- Advise management when response time objectives cannot be met i.e. If there are two site visits in relation to the same problem, inform Senior Field Engineer (SFE).
- The Field Service Engineer retains ownership of the problem until it is resolved.
- The Field Service Engineer must keep the customer, SFE, and Service Delivery Manager (SDM) informed on progress.
- Keep management and commercial account managers fully aware of all developments in the installed base.
- Keep customers fully satisfied by keeping them informed of activities when on site and/or working on their behalf whilst on site.
- Report regularly to management in accordance with reporting guidelines/procedures.
- Complete other assignments and projects as directed.
- Follow the alert procedure for system down.
- Attend technical and general skills development training courses as directed and keep abreast of developments/technical product information.
- Work within the defined responsibilities as documented in GE Healthcare Spirit and Letter Commitment Form to ensure compliance.
- Accurately complete and lodge all service documentation in a timely manner within company guidelines.
- Ensure all company property (tools, test equipment, motor vehicle) is kept in optimum condition and test tools calibrated according to the schedule requirements.
- Ensure that parts usage/ordering is optimized from both the companies and the customer’s perspective.
Quality Specific Goals:
- Be aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
- Complete all planned Quality & Compliance training within the defined deadlines.
- Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
- Identify and report any personal quality or compliance concerns immediately to the Quality Organization.
- Ensure timely job dispatch closure and send customer reports as required by company guidelines.
- Ensure completion of all field modifications instructions (FMI’s) within prescribed timeframe.
- Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
Qualifications & Requirements
- Technical capability and willingness to work on GE HealthCare medical imaging/medical diagnostic products.
- Knowledge and prior experience working on cyclotron is highly desirable
- Knowledge and experience working in CT, PET, Nuclear Medicine or Xray would be desirable
- Electronic/ Electrical Engineering, Electronics Technician or equivalent electrical trade
- Relevant licenses as required by Federal or State Legislation (eg: Electrical/Radiation Licenses), Work Cards (eg: White Card) andAustralian Drivers licence (Class C minimum)
- The role will have a strong focus on medical IT systems. Skills in TCP/IP, WIFI and medical networks is preferred.
Vaccine for Preventable Diseases
- Depending on location, some states have mandated or are intending to mandate that contractors who enter healthcare sites must be able to provide evidence of vaccination for vaccine preventable diseases (VPDs) prior to working at their premises.
- GE Healthcare does have an EHS Medical Services Program. We have an immunisation and vaccination program covering any GE Healthcare employee who is required to enter a site and conduct work where there is the likelihood of potential exposure or acquisition through respiratory means to VPDs.
- To ensure your risk is minimised, you may be required to provide evidence of immunity /vaccination prior to commencing with GE Healthcare in such locations where it has been mandated. Equally you may be required to provide evidence of vaccination post-employment, in the event that further sites mandate this requirement.
- You may be required to provide evidence for current COVID-19 vaccination status and other VPD's as required
Desired Characteristics
- Experience working with electronic systems in the medical industry
- Ability to work in a hospital/clinical environment
- Ability to learn new technologies quickly and a willingness and commitment to continuous learning/improvement and extension of skills across all modalities.
- Previous experience interpreting schematic diagrams and following technical reference manuals to perform effective repair and planned maintenance of electronic and electro-mechanical equipment.
- Strong commitment and experience working within strict workplace safety standards and guidelines.
- Solid fault-finding and problem-solving techniques.
- Demonstrated ability/experience working on various computer networking systems.
- Ability to plan and organize work requirements effectively using proven personal time management, planning, reasoning and prioritizing skills.
- Strong and demonstrable interpersonal skills / customer relationship management abilities.
- Strong ability to communicate often complex technical issues to the customer in an “easy to understand" manner.
- Demonstrated ability to work effectively in a team environment and experience working with both internal and external customers to achieve solution focused service outcomes.
- High work standards, quality, strong work ethic.
- Ability to travel is essential for business or training purposes.
- Occasional (but infrequent) travel interstate and/or overseas may be required
- Working overtime as required
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GE HealthCare Region Administrator WA & SA Australia, Western Australia, Perth
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Proactively support key stakeholders by independently handling assigned administrative duties and taking direction from and balancing the needs of colleagues.
Providing administrative support through effectively maintaining and coordinating business related social events, handling various purchases and processing invoices when required.
Schedule, plan and organise the in-house and off-site meetings, training and events.
Provide general office administrative services.
Be the point of contact for new colleagues, supporting their onboarding and familiarization with the organisation.
Provide general support to visitors and customers where required.
You will be part of a wider administration team across Australia & New Zealand who share and support one another to be the backbone of the organisation.
Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
Complete all planned Quality & Compliance training within the defined deadlines
Identify and report any quality or compliance concerns and take immediate corrective action as required
Minimum 2years administrative experience
Knowledge of general office management
Proficient in MS Office (MS Excel, MS Word, MS PowerPoint)
Self-Starter, proactive, able to work independently with minimal direction, able to maintain confidentiality and handle matters discreetly
Effective time management and organisational skills; able to balance multiple priorities
Effectively problem solve and resolve a variety of issues and topics within the job scope
Ability to effectively interact and communicate with senior level management and corporate contacts
Excellent interpersonal, verbal and written communications skills including strong grammatical skills
5 or more years of experience in a corporate or professional business environment in an administrative role.
Ability to exercise independent judgment consistent with company guidelines.
Strong organisational skills with high attention to detail.
Ability to quickly identify and prioritise issues, create solutions and meet deadlines.
Team player with strong interpersonal skills, capable of working within a globally diverse team across different time zones.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
Flexible working options and flexible hours
Competitive salary
5 weeks leave (ask about "take 5")
Generous leave & family policies
Long term career opportunities (locally and globally)
Generous discounts for goods & services via our employee benefits program (think travel, entertainment & shopping!) *This was recently rated as one of our employees favourite benefits!
Share
This role has a multi-modality focus including Radiopharmacy (RP), CT, Molecular Imaging (MI) and Xray
Essential Responsibilities
- Install equipment in a high quality, professional manner with strong attention to detail in accordance with the company standards, compliance standards and customer requirements.
- 2+ years previous experience working with Cyclotron and/or Medical Diagnostic Imaging products, or relevant equivalent industry experience
- Perform preventative maintenance in accordance with company standards, compliance standards and customer requirements.
- Make corrective repair calls in a timely manner, aligned with customer contract requirements and repair the equipment in accordance with company standards and directives and customer requirements.
- Ensure timely completion of Field Modification Instructions (FMI’s).
- Advise management when response time objectives cannot be met i.e. If there are two site visits in relation to the same problem, inform Senior Field Engineer (SFE).
- The Field Service Engineer retains ownership of the problem until it is resolved.
- The Field Service Engineer must keep the customer, SFE, and Service Delivery Manager (SDM) informed on progress.
- Keep management and commercial account managers fully aware of all developments in the installed base.
- Keep customers fully satisfied by keeping them informed of activities when on site and/or working on their behalf whilst on site.
- Report regularly to management in accordance with reporting guidelines/procedures.
- Complete other assignments and projects as directed.
- Follow the alert procedure for system down.
- Attend technical and general skills development training courses as directed and keep abreast of developments/technical product information.
- Work within the defined responsibilities as documented in GE Healthcare Spirit and Letter Commitment Form to ensure compliance.
- Accurately complete and lodge all service documentation in a timely manner within company guidelines.
- Ensure all company property (tools, test equipment, motor vehicle) is kept in optimum condition and test tools calibrated according to the schedule requirements.
- Ensure that parts usage/ordering is optimized from both the companies and the customer’s perspective.
Quality Specific Goals:
- Be aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
- Complete all planned Quality & Compliance training within the defined deadlines.
- Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
- Identify and report any personal quality or compliance concerns immediately to the Quality Organization.
- Ensure timely job dispatch closure and send customer reports as required by company guidelines.
- Ensure completion of all field modifications instructions (FMI’s) within prescribed timeframe.
- Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
Qualifications & Requirements
- Technical capability and willingness to work on GE HealthCare medical imaging/medical diagnostic products.
- Knowledge and prior experience working on cyclotron is highly desirable
- Knowledge and experience working in CT, PET, Nuclear Medicine or Xray would be desirable
- Electronic/ Electrical Engineering, Electronics Technician or equivalent electrical trade
- Relevant licenses as required by Federal or State Legislation (eg: Electrical/Radiation Licenses), Work Cards (eg: White Card) andAustralian Drivers licence (Class C minimum)
- The role will have a strong focus on medical IT systems. Skills in TCP/IP, WIFI and medical networks is preferred.
Vaccine for Preventable Diseases
- Depending on location, some states have mandated or are intending to mandate that contractors who enter healthcare sites must be able to provide evidence of vaccination for vaccine preventable diseases (VPDs) prior to working at their premises.
- GE Healthcare does have an EHS Medical Services Program. We have an immunisation and vaccination program covering any GE Healthcare employee who is required to enter a site and conduct work where there is the likelihood of potential exposure or acquisition through respiratory means to VPDs.
- To ensure your risk is minimised, you may be required to provide evidence of immunity /vaccination prior to commencing with GE Healthcare in such locations where it has been mandated. Equally you may be required to provide evidence of vaccination post-employment, in the event that further sites mandate this requirement.
- You may be required to provide evidence for current COVID-19 vaccination status and other VPD's as required
Desired Characteristics
- Experience working with electronic systems in the medical industry
- Ability to work in a hospital/clinical environment
- Ability to learn new technologies quickly and a willingness and commitment to continuous learning/improvement and extension of skills across all modalities.
- Previous experience interpreting schematic diagrams and following technical reference manuals to perform effective repair and planned maintenance of electronic and electro-mechanical equipment.
- Strong commitment and experience working within strict workplace safety standards and guidelines.
- Solid fault-finding and problem-solving techniques.
- Demonstrated ability/experience working on various computer networking systems.
- Ability to plan and organize work requirements effectively using proven personal time management, planning, reasoning and prioritizing skills.
- Strong and demonstrable interpersonal skills / customer relationship management abilities.
- Strong ability to communicate often complex technical issues to the customer in an “easy to understand" manner.
- Demonstrated ability to work effectively in a team environment and experience working with both internal and external customers to achieve solution focused service outcomes.
- High work standards, quality, strong work ethic.
- Ability to travel is essential for business or training purposes.
- Occasional (but infrequent) travel interstate and/or overseas may be required
- Working overtime as required
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