Sales Engineer Enterprise jobs at Fortinet in United States, Saint Louis

The ideal candidate should have a strong Network Security background. Cloud, SASE, Application Security, OT, and SecOps experience is also desirable. Additionally, previous Reseller, MSSP and/or Vendor experience would be an asset.

• Develop and execute on joint strategy with your direct Channel Account Manager and team which is tied to your partners and Fortinet Goals.
• Collectively work with Fortinet’s teams (account sales/ technical, marketing, specialization overlays) + your partners teams (sales/ technical/ professional services, managed services, etc) to develop “go to market” offerings to address Fortinet and our partners goals.
• Focus on growing sales in Network Security and more.
• Develop and launch managed service offerings with our partners to help address the dynamic market needs
• Be the primary technical point of contact for your partners(s) in close collaboration with your sales partner.
• Continuously strive to improve knowledge around the Fortinet products and solutions, along with maintaining a deep understanding of the competitive landscape and Fortinet’s ability to provide long lasting protection against the ever-evolving threats.
• Have a strong ability to position Fortinet solutions to the partner, whether this be remotely or in person. This requires strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans, or customer discussions.
• Manage your time effectively when working on multiple deals simultaneously, ensuring a positive customer/partner experience is maintained.
• Provide weekly updates to Management
• Help drive technical webinars and hands-on demo’s
• Assist in training at Partner focused Training events where the target audience is technical and includes System Engineers, Solutions Architects and Professional Services
• Ability to be on the road at our partner site or after work at events as required
• Work with multiple business units within your partner from Cloud to Security, Presales to Managed Services and prioritized efforts based on joint goals

We Are Looking For:

• 5 – 8 years’ experience in technical/pre-sales support as a pre-sales engineer, solutions architect or security expert
• Ability to think outside of the box and self-motivate to drive sales
• Are currently or have previously worked in a pre-sales engineer role, managing end to end technical aspects of deals, through to technical closure.
• Can demonstrate your problem-solving skills and how this has impacted key wins within your current organization.
• Understand and can demonstrate your ability to build and maintain channel partner relationships, including your ability to effectively communicate technically to a range of both external and internal stakeholders.
• Public Speaking experience
• Strong presentation skills
• Strong communication and writing skills. Previous experience on responding to RFPs is beneficial.
• Experience explaining technology topologies via whiteboarding, Visio and other methods
• Strong understanding in the following technologies and protocols: TCP/IP, IPv4, IPv6, DNS, HTTP, SMTP, RADIUS, LDAP, Active Directory, PKI, IKE, Certificates, L2TP, SSL Decryption, SSL VPN, IPSEC, 802.1Q, VLANs, LACP, MD5, SSH, SSL, SHA1, SHA512, 3DES, AES
• Experience with encryption and authentication technologies required
• Strong technical troubleshooting skills desired
• Technical knowledge in Wifi, Load Balancing and Application Delivery, Ethernet Switching, ACI, API, Two Factor Auth, Malware Sandboxes, Mail Gateways, Web Application Firewalling, Cloud (AWS, Azure, etc), SDN, NFV, Virtualization, Centralized Management, SIEM, EDR, MDR, XDR, NDR, and Data Center redundancy are considered assets
• Previous Vendor or Reseller experience is an asset

Optional but not required:

• Experience in building managed service offerings

Education:

• Degree, diploma or equivalent
• Fortinet NSE certifications are an asset
• Other vendor certifications are an asset

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.

As an Enterprise Sales Engineer, you will:

• Pre-sales: Assist in qualifying sales leads from a technical standpoint, understanding customer requirements, and providing relevant technical information
• Sales calls: Serve as the primary technical resource during sales calls, addressing customer inquiries, educating them about features, specifications, and functionality, as well as integration possibilities
• Demonstrate proficiency in networking applications and solutions, highlighting the value proposition of Fortinet products and services
• Post-sales: Act as the main technical contact for assigned accounts, actively engaging with the technical support team and engineering to promptly address and resolve customer's technical issues
• Provide post-sales training and ongoing assistance to customers, ensuring they can effectively utilize Fortinet solutions
• Travel throughout the territory to support the needs of the business.

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

• 5 – 8 year’s experience in technical/pre-sales support as a sales or systems engineer
• 5 – 7 year’s experience in LAN/WAN/Internet services administration, showcasing a comprehensive understanding of networking technologies
• Strong knowledge of RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES technologies and protocols
• Experienced sales professional with a deep understanding of the technology business sector
• Familiarity with encryption and authentication technologies
• Strong presentation skills, enabling effective communication with diverse audiences

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.

As a Systems Engineer, you will enable sales engagements into a set of new and existing accounts. You will play a pivotal role to discover and assess IT business goals and challenges. You will develop solutions based on those requirements using the Fortinet product and service portfolio. You will provide compelling and accurate presentations of those solutions to the customers or Fortinet partners.

Responsibilities

• Assess customer project requirements
• Align client needs with appropriate Fortinet solutions
• Partner with internal peers to pursue sales opportunities
• Supply Networking/Security guidance in the pre-sale's engagements
• Cross team collaboration
• Continuous self-improvement and learning to keep technical leadership of applicable technologies (data center, SDN (Software Defined Networking), public cloud, security, networking, etc.)
• Ensure ongoing customer success, support, and growth

Requirements

• 1-year relevant pre/post-sales experience and bachelor's degree in Engineering Technology, Computer Science, Computer Engineering, or related field subject

OR

• 3 years’ experience in a related field
• The Inside Systems Engineer is required to customarily and regularly work outside of their office or home office engaged in selling, including travel as needed to make a sale.

A strong proficiency in:

• Cybersecurity fundamentals, including common cybersecurity issues, threats, attacks, and vulnerabilities
• Principles of cyber threat management and incident response
• Networking fundamentals including the OSI model and specifics of common network protocols
• Critical thinking
• Professional communication and presentation

General knowledge of at least 2 of the following:

• Network Operations
• Breach Detection and Prevention
• Security Operations
• DevOps
• Wired and wireless Access
• Identity and Access Management
• Public and private cloud
• Web content and security acceleration
  

• Pre-sales - assist in qualifying sales leads from a technical standpoint.
• Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.
• Conversant with networking applications and solutions.
• Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
• Provide assistance to identified customers with post-sales training.

Required Skills:

• 5 – 8 years experience in technical/pre-sales support as a sales or systems engineer
• 5 - 8 years experience in LAN/WAN/Internet services administration
• Strong understanding of DNS and NFS, SMTP, HTTP, TCP/IP
• Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
• Strong understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
• Experience with encryption and authentication technologies required
• Strong presentation skills

• Bachelors Degree or equivalent experience. Graduate degree preferred.

As a Systems Engineer, you will enable sales engagements into a set of new and existing accounts. You will play a pivotal role to discover and assess IT business goals and challenges. You will develop solutions based on those requirements using the Fortinet product and service portfolio. You will provide compelling and accurate presentations of those solutions to the customers or Fortinet partners.

Responsibilities

• Assess customer project requirements
• Align client needs with appropriate Fortinet solutions
• Partner with internal peers to pursue sales opportunities
• Supply Networking/Security guidance in the pre-sale's engagements
• Cross team collaboration
• Continuous self-improvement and learning to keep technical leadership of applicable technologies (data center, SDN (Software Defined Networking), public cloud, security, networking, etc.)
• Ensure ongoing customer success, support, and growth

Requirements

• 1-year relevant pre/post-sales experience and bachelor's degree in Engineering Technology, Computer Science, Computer Engineering, or related field subject

OR

• 3 years’ experience in a related field
• The Inside Systems Engineer is required to customarily and regularly work outside of their office or home office engaged in selling, including travel as needed to make a sale.

A strong proficiency in:

• Cybersecurity fundamentals, including common cybersecurity issues, threats, attacks, and vulnerabilities
• Principles of cyber threat management and incident response
• Networking fundamentals including the OSI model and specifics of common network protocols
• Critical thinking
• Professional communication and presentation

General knowledge of at least 2 of the following:

• Network Operations
• Breach Detection and Prevention
• Security Operations
• DevOps
• Wired and wireless Access
• Identity and Access Management
• Public and private cloud
• Web content and security acceleration