Business Development Manager Sase - jobs at Fortinet in Portugal, Lisbon

This role requires to be in the office 4 days/week.

As a BDR, you will:

• Learn and demonstrate a fundamental understanding of Fortinet’s technology in order to articulate our value proposition to decision-makers, as well as being able to successfully manage and overcome objections.
• Research customers, identify decision makers, educate prospects and qualify buying interest and sense of urgency.
• Prospecting into multiple organizations via calling, networking and e-mail, with the help of cutting-edge digital platforms for intent based leads such as Bombora and 6Sense, and contact discovery using LinkedIn Sales Navigator, Discover.org, and other digital tools and Internet sources, to build and maintain a high-quality lead pipeline.
• Schedule well qualified appointments with key decision makers within targeted companies.
• Meet and exceed daily and weekly call goals, as well as deliver a high quantity of well qualified sales opportunities.
• Maintain accurate activity, contact, and account information of all customers and prospects in our CRM (Salesforce).
• Work closely with Sales, Marketing and other Fortinet business functions in the development of strategic sales approaches.

Requirements:

• Self-starter with positive and energetic phone skills, excellent listening skills, strong writing and presentation skills
• Excellent organization skills, attention to detail, customer focus, and highly data-driven are musts Basic knowledge in IT or cybersecurity
• Ability to work in a high-energy sales team environment; phenomenal and collaborative teammate
• Ability to prioritize and manage multiple responsibilities

What you can expect from us:

• On the job and more formal online training and development opportunities, with the possibility to get the industry recognized certifications.
• A competitive salary and incentive compensation package, including stock awards, health and welfare benefits.
• An excellent role to start a career in enterprise technology sales, with opportunities to get involved with marketing, technology operations and sales
• Employee days to meet and learn about our key sponsorships and events

Overall sales/technical expertise

• Has held various roles across numerous sectors and consultancy experience desirable.
• Success track record in growing business in an international IT vendor
• Whilst big organization experience is desirable for our high growth ambition, we require other more important factors relating to a new, digital world BDM role: in our mind, a BDM who specializes in SASE must possess the following skills/experience/qualities because they will be engaging with our future partner/prospects/customers and selling the future digital vision:

• Demonstrable expertise within SASE
• Understanding of modern methodologies and movements such as: design thinking, agile and lean business models as this is even more important to partners/customers and proposals
• Experience in big complex digital transformations
• Understand Innovation, how to enable innovation (different approach for each partner/customer) and how this leads to differentiation and market disruption.

Responsibilities/Accountabilities

• Lead the development of an effective portfolio business plan outlining the strategy for success and maximizing revenues.
• Responsible for ensuring partner/customer satisfaction is maintained at the highest levels.
• Develop account plans that focus on client relationship development and account growth/retention within install base and net new customers/partners.
• Manage and develop a long-term sustainable pipeline of new deals, into both install base and net new parterns/customers.
• Achieve the revenue targets set out.
• Produce workable quarterly/annual business and activity plans for the region and/or market segment.
• Record and maintain all relevant information regarding partner/customers and contacts, prospects and suspects in Salesforce.
• Ensure full communication of Fortinets sales & marketing objectives to all partners/customers/accounts.
• Works with third party advisory organisations and attends third party vendor meetings.
• Prepare and deliver sales proposals and presentations.
• Prepare partner/customer/ alliance or account planning documents for specific services and solutions.

Key Responsibilities:

• Develop a deep understanding about the customer business/technical needs to provide technical information, guidance and support
• Become a trusted advisor by proactively guide your customers with technical recommendations and best practices
• Run advanced troubleshooting on the full range of Fortinet products, reproduce customer environments on lab equipment, recommend potential new solutions
• Take initiatives and ownership of customer incidents to drive for timely resolutions
• Manage customer communications and expectations until the closure of each case
• Participate in customer conference calls or face to face customer meetings
• Produce service reports to summarize service activity and performance for key stakeholders
• Report Software/Hardware related issues to R&D department and assure follow-up

Skills and Attributes Requirements:

• Good understanding of data networking protocols, specifically TCP/IP, routing and switching
• Hands-on experience on security products and technologies (e.g. Firewalls, IDS/IPS, DDos, VPN, Web application Firewall)
• Strong troubleshooting and problem solving skills
• Face to face and remote customer management experience
• Previous experience in a technical support position with telco or large enterprise space.
• Strong interpersonal and communication skills
• Previous experience on Fortinet products is an advantage

Educational and Experience Requirements:

• Minimum of 6 years of experience in a technical support/post-sales role
• Bachelor’s degree in Computer Science, Software Engineering or related field, or an equivalent experience
• Fortinet certification FCP, FCSS, FCX a distinct advantage
• Right to work in Portugal is essential
• Fluency in Portuguese and English is mandatory (French would be nice to have too)