Jobs at Fortinet in India

Key Responsibilities:

• Monitor the online cybercrime underground space and cybercriminal activities in both Clearnet & Darknet.
• Identify and evaluate new data sources informing the cybercrime activities.
  Writing the research reports and end customer deliverables.
• Strong experience in engaging/dealing with threat actors and automating regular tasks to minimise the manual efforts.
• Using advanced open-source intelligence (OSINT) on the surface, deep, and dark web to identify indicators of malicious activity targeting our customers and/or related organizations.
• The candidate might have to work and support customer queries during off-hours if required.

Desired Technical Skills:

• Good hold on programming skills, preferred language: Python.
• Should have good experience in automation.
• Strong computer and networking fundamentals.
  Familiarity with the DarkNet, Deep Web, and other sources of cybercriminal activity.
• In-depth knowledge of various security technologies.
• Candidates with good community presence and notable publications of Papers, exploits, vulnerabilities will have an added advantage.
• Should have knowledge of cyber threats, malware, APTs, exploits etc.
• An avid user of forums, IRC, Jabber, Discord, Telegram etc.
• Experience in vulnerability assessment & penetration testing is plus.
• Certification of CEH, OSCP, and other cybersecurity is plus but not necessary.

Desired Soft Skills:

• Must be interested to learn new technologies and skills.
• Excellent written and spoken English skills.
• Candidates must be self-starters, quick learners, detail-oriented and should feel comfortable working in a fast-paced, high-energy, deadline-driven environment.
• Ability to prepare and present research findings both written and orally.
  Good analytical skills.

Language Proficiency:
English and any other international language such as French, Arabic, Russian, Japanese, Chinese, German, Italian, is a plus

Desired Experience: 2-5 years

Key Responsibilities

• Handle real-time phone and remote support sessions with customers.
• Provide technical support via web and telephone for Fortinet customers.
• Troubleshoot and support Fortinet’s security and switching product lines.
• Collect, analyze, and recommend changes for customer configurations.
• Analyze customer network information and packet traces for issue resolution.
• Recommend corrective actions and provide proactive solutions.
• Educate customers on networking and product-related knowledge gaps.
• Review technical documentation, bulletins, and release notes to address known issues.
• Replicate customer environments in lab setups for troubleshooting.
• Manage technical cases through proper escalation, follow-up, and closure.
• Ensure effective communication with customers throughout the case lifecycle.

Experience & Technical Skills

• 5–7 years of experience in technical support, preferably in switching networking or network security.
• Strong expertise in switching technologies: VLAN, Inter-VLAN Routing, VTP, EtherChannel, LACP, STP, RSTP, MSTP, DHCP, ARP, Multicast, SPAN, RSPAN, ERSPAN, MC-LAG.
• Solid understanding of TCP/IP and routing protocols (OSPF, BGP) with L2/L3 switches.
• Hands-on experience with security solutions (firewalls, IAM solutions such as ClearPass, Cisco ISE, etc.).
• Proficiency in encryption and authentication standards: SSL, SSH, TLS 1.2/1.3, 802.1x (EAP-PEAP, EAP-TLS, EAP-TTLS), PKI.
• Experience with security technologies: IPSec, IDS/IPS, WIDS.
• Strong troubleshooting, analytical, and problem-solving abilities.
• Working knowledge of Windows, macOS, UNIX, or Linux.
• Prior call center / technical support experience is desirable.

Preferred Skills & Certifications

• Industry certifications such as FCA, FCP Network Security, FCNSA, NSE 1–8, CCNA, CCNP, CWSP .
• Basic experience with NAC, RADIUS, Controllers, Cloud, Access Points, 4G LTE, Switches, Routers, Firewalls, IPS, Mail Security Gateways, and Wireless solutions.
• Knowledge of authentication protocols and methods (LDAP, SSO, MFA).
• Scripting and automation knowledge (Linux, Perl, SQL, Python).

Soft Skills

• Strong English communication skills (written and verbal).
• Positive, customer-oriented, and collaborative mindset.

Education

• Bachelor’s or Master’s degree in Computer Science, Software Engineering , or a related field.
• Equivalent training and experience will also be considered.

As a “Manager Account Manager –Enterprises”, you will:

• Generating Enterprise business opportunities and managing the sales process through to closure of the sale.
• Maintaining C level relationship
• Achievement of agreed quarterly sales goals.
• Generate a sales pipeline, qualifying opportunities, and accurately forecast pipeline.

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

• Proven ability to sell solutions to Fortune and Competitive Account
• A proven track record of quota achievement and demonstrated career stability
• Experience in closing large deals ( Structuring & maintaining entire sales cycle)
• Excellent presentation skills to executives & individual contributors
• Excellent written and verbal communication skills
• A self-motivated, independent thinker that can move deals through the selling cycle
• Minimum 15 years sales experience selling to Fortune 1000 Major Accounts.
• Minimum 10 years selling Cybersecurity solutions, preferably Security OEM
• Candidate must thrive in a fast-paced, ever-changing environment.
• Competitive, Self-starter, Hunter-type mentality.
• BS or equivalent experience, graduate degree preferred.

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.

The Consultant delivers technical services including design, implementation, migration, optimization and related documentation. The Consultant also participates in scoping projects in the pre-Sales phase and is aware of best practice methodology to build and construct a Scope of Work.The Consultant instils confidence to customers through their technical ability, focused communication skills and structured approach to implementing security solutions. This role requires a constant focus on improving technical skills through training or on-job learning opportunities.
ResponsibilitiesThe Professional Services Consultant:

• Delivers assigned projects to the satisfaction of the Customer in collaboration with the PMO team including deployment, configuration, knowledge transfer, testing and troubleshooting of products and technologies in the customer environment.
• Assists on site throughout a rollout, migration or go-live phase with a focus on minimizing risk and maximizing customer satisfaction
• Performs project risk analysis, reports escalated issues and implements mitigation plans.
• Develops an understanding of customer engagements (objectives, project scope, business and technical requirements) to ensure expectations are met.
• Produces project related documents including any required technical architecture diagrams. These documents might include High-Level Design, Low-Level Design, Migration Plan, Test Plan, Methods of Procedures, Network Implementation Plan, As-Built guide. Ensures that project documents are accurate, complete, current and stored appropriately.
• Owns and contributes to the resolution of complex technical issues in relation to projects in delivery. Collaborates with the Customer and other teams (PS, Support and Sales Engineering).
• Collaborate with developers to put automation concepts into practice for high-quality and efficient delivery.
• Drives technical scoping meetings and develops statements of work with the relevant work breakdown structures based on accurate analysis of customers' requirements.
• Reviews peer documents for technical accuracy and quality assurance.
• Manages time, and completes and submits administrative tasks in a timely manner.
• Continuously works on developing knowledge and skills to remain proficient with the relevant Fortinet technologies, products and services by using self-study materials or by formal trainings.
• Feeds back customer input with the aim of improving services and process.
• Contributes to collateral such as templates, methodologies, best practice or lessons learned.
• Mentors other consultants on Fortinet Professional Services practices and methodologies.

Job Requirements

• 9+ years’ experience in LAN/WAN/Internet consulting, support and/or administration.
• 8+ years’ experience with network security products.
• Experience working as an IT security consultant or architect.
• Extensive experience in designing, deploying, and managing NGFW solutions is required. Hands on experience working on any of the top NGFW vendors like Fortinet, Cisco, Palo Alto and Checkpoint
• Extensive experience designing and deploying Web Proxy and Secure Web Gateways solution
• Hands-on experience working with SASE solutions like Zscaler, Netskope, Prisma Access is an added advantage
• Expertise in at least 3 of the following technologies:, Advanced Threat Protection, Endpoint Security, Application Security, Web Application Firewall, Network Security Management, SIEM, SD-WAN and/or other cloud-based technologies.
• Knowledge of python or any scripting language is highly desirable
• Knowledge of virtualization software like VMware, Hyper-V, KVM is an added plus
• Knowledge of API programmability/automation is desired but not mandatory
• Excellent presentation, communication and technical documentation skills.
• Excellent troubleshooting skills with a systematic approach to problem solving.
• Proven ability to work independently as well as in a team in a collaborative environment.
• Ability to elicit cooperation from a wide variety of sources, including management, clients, and other departments.
• Ability to adapt to shifting priorities, demands and timelines.
• Flexible working hours.
• Positive customer service attitude with excellent soft skills.
• Ability to bring projects to successful completion.
• Strong commitment, self-driven with good team leadership skills.
• Travel (up to 30%).

Education

• Bachelor’s Degree in Engineering in Computer Science or Information Technology and equivalent extensive work-related experience.

As a “Manager Account Manager – Telco and SP”, you will:

• Generating Enterprise business opportunities and managing the sales process through to closure of the sale.
• Achievement of agreed quarterly sales goals.
• Generate a sales pipeline, qualifying opportunities, and accurately forecast pipeline.

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

• Proven ability to sell solutions to Fortune and Competitive Account
• A proven track record of quota achievement and demonstrated career stability
• Experience in closing large deals.
• Excellent presentation skills to executives & individual contributors
• Excellent written and verbal communication skills
• A self-motivated, independent thinker that can move deals through the selling cycle
• Minimum 15 years sales experience selling to Fortune 1000 Major Accounts.
• Minimum 10 years selling Service provider network security products and services.
• Candidate must thrive in a fast-paced, ever-changing environment.
• Competitive, Self-starter, Hunter-type mentality.
• BS or equivalent experience, graduate degree preferred.

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.

1) Cloud Security Solution Expert

• Assist customers with creating multi-cloud and hybrid cloud security blueprints with a focus on vendor-neutral and cloud-agnostic design and implementation best practices
• Become an expert in Fortinet products within cloud solutions
• Maintain knowledge of competitive products and services
• Respond to industry analyst inquiries and conduct demos

2) Trusted Advisor

• Attend customer meetings and provide expert opinion on cloud security design/architecture
• Provide custom architecture and automation code, as per the requirements set by a given customer for their cloud deployments
• Publish reference architectures for specific use cases

3) Continuous Learner

• Dedicate a percentage of their time to ongoing training/education for new technologies
• Help drive technical webinars and hands-on demo’s
• Help the NSE institute with advanced course materials
• Help training teams at SE Training events

4) Evangelist

• Publish public information, such as whitepapers and blogs, around salient technology topics
• Draft architecture papers for in-depth analysis and reasoning for technology adoption
• Continuous active networking within the industry to build relationships and awareness

Required Skills:

• The ideal candidate will have 10+ years in roles such as SE, Consulting SE, or Solution Architect in the Cloud, Networking, Infrastructure, and/or Cybersecurity industries
• In-depth knowledge and hands-on experience with one or more of the following public/private cloud platforms: AWS, Azure, GCP, NSX