Jobs at Fortinet in Colombia, Bogota Capital District - Municipality

Skills & Qualifications

• Solid technical expertise in system architecture and design.
• Ability to study and solve complex technical challenges.
• Familiarity with cybersecurity hardware, systems and infrastructure.
• Detail-oriented with a structured approach to problem solving.
• Experience in developing SOWs, LLD HLDs.
• Scripting is a plus.
• Experience with Fortinet portfolio is a plus
• Bachelor's / University degree in Computer Science, Information Technology, or related field.
• Proven experience as a Professional Services Architect, Consultant or Pre-Sales Engineer.
• In-depth knowledge of enterprise architecture principles and transitional methodologies.
• Relevant industry experience in NGFW and at least 4 of the following technologies: Email Security, Advanced Threat Protection, Endpoint Security, Application Security, Web Application Firewall, Network Security Management, SIEM, Network Virtualization, Software Defined Networks (SDN) and/or other cloud-based technologies.
• Proficiency in verbal and written communication in Portuguese, English and Spanish

Job Duties and Responsibilities

• Collaborate with internal and external stakeholders to understand business requirements and technical constraints during solution, transitional and delivery phases.
• Provide remote and onsite technical consulting expertise in the development of the solution, transition, and delivery strategies, ensuring alignment with enterprise architecture principles.
• Test existing systems and processes, identifying technical requirements and potential challenges during both transition and delivery.
• Support the design and architect solutions, considering scalability, security, and efficiency.
• Work closely with project teams to ensure the implementation of the solutions aligns with the overall strategy.
• Conduct reviews and assessments to ensure compliance with architecture principles and best practices.
• Provide guidance and support to development teams during the implementation of solutions.
• Stay abreast of industry trends and emerging technologies

Skills & Qualifications

• Field sales experience.
• Experience in technical/pre-sales support as a sales or systems engineer
• Experience in LAN/WAN/Internet services administration
• Experience with Wireless technologies, deploying, supporting, and doing site surveys.
• Solid understanding of Wireless Authentication technologies
• Exceptional understanding of DNS, NFS, SMTP, HTTP, TCP/IP
• Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
• Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
• Experience with encryption and authentication technologies required
• Certifications: CCIE, CISSP

Job duties and responsibilities:

• Pre-sales - assist in qualifying sales lead s from a technical standpoint.
• Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.
• Conversant with networking applications and solutions .
• Post-sales - Be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate, and resolve customers' technical issues.
• Provide assistance to identified customers with post-sales training.

Skills & Qualifications

• Experience with customer interaction in a business-to-business (B2B) environment.
• Experience with processes in a call center sales/marketing environment with direct connection to sales and sales outcomes required
• Experience in the BDS or similar role within the technology sector is key.
• Be flexible and adaptable in regard to schedules, based on business needs within the Latin American and US time-zones.
• Familiarity with Salesforce is important, and knowledge in telemarketing/tele sales platforms is a plus.

Job Duties and responsibilities

• Maintain a minimum of Fortinet Network Security Expert Level-3 Certification (NSE3), as well as training in the necessary solutions, products, and positioning for segments and verticals. BDSs influence prospects to guide their interest in considering solutions and services through their understanding our solutions and products, as well as handling a prospect’s questions with a high-level understanding of business scenarios.
• Primary duties include adding new customer acquisitions, promoting products, and driving interest with the goal of propelling meetings for sales teams to complete to generate opportunities in the region for Fortinet
• Track and improve your performance as it pertains to marketing quotas and penetration of the assigned prospect accounts.
• BDSs will cold call into provided lists, as well as conduct warm/hot calls with provided leads/tools that are generated through a number of our marketing tactics and platforms.
• Quotas/goals and metrics will drive a portion of compensation for each BDS.
• Be accountable for exceeding individual and team quotas.
• Meet day-to-day tracking expectations and adhere to policies.
• Perform other duties as required.

Responsibilities:

• Support sales activities in Latin America as a strategic and high-level regional technical resource for strategic pre-sales engagements and critical opportunities.
• Conduct technical meetings with customers and resellers to highlight our products and solutions.
• Provide pre-sales technical support to Fortinet field engineers, Fortinet resellers, and distributors to positively influence sales within Latin America.
• Assist Fortinet field engineers in performing technical design of customer security solutions. Recommend the best technical solution for a given scenario to provide quality products and services to Fortinet’s customers.
• Act as a subject-matter expert in pre-sales design reviews regarding his/her product specialization and serve as an authoritative consultant to Field Systems Engineers by providing technical guidance and leadership.
• Participate with SE peers to help design secure IP networks, utilizing and leveraging all aspects of Fortinet’s product line to create superior solutions in competitive environments.
• Provide training to System Engineers at various events worldwide and mentor SE specialists within Virtual Teams.
• Serve as Virtual Team Leader and act as a voice representing the Sales Organization from a technical perspective at various meetings and committees.
• Work closely with Product Management and Engineering to help identify, qualify, and develop features critical to Fortinet’s success.
• Write whitepapers, tech notes, and other high-level technical documentation as required.
• Create technical documents that can help the partner base perform better/quicker/ demonstration demos to effectively show Fortinet’s product strengths.
• Create/Modify/translate presentations as needed to deliver Fortinet’s message to any audience effectively.
• Be part of the internal engineering communities (Tech Teams, Mailing lists) and assist others within or outside the region to make Fortinet more successful.
• Be part of a distributed team of people that shares workloads and assignments. A strong sense of teamwork is required.
• Take internal training as needed (including self-training modules) to keep product knowledge as high as possible and be an expert resource for resellers, partners, distributors, and other peers.
• Comply with activity reports and ensure timely communication to the CSE Manager / CSE Director.

Requirements (Knowledge, Skills & Abilities)

• Minimum ten years of technical experience in networking/computing
• Extensive and proven experience designing, building, and supporting advanced security solutions in a customer-facing role. 5+ years of related experience.
• Strong network and security skills, including hands-on experience with products from top security vendors. Good understanding of networking technologies.
• Deep understanding of (The following requests regarding CSE product specialization):
• 10+ years of experience in Network and Application Security in a Pre-Sales Engineering position
• Strong understanding and knowledge of 802.1X IEEE standard.
• Solid knowledge and understanding of Network Access Control (NAC) architectures.
• Experience with one or more NAC vendor solutions: Cisco ISE, ForeScout, ClearPass (Aruba), Cloud Path (RUCKUS), or any other leader in the NAC space.
• Experience with standard network security protocols. (e.g. OAuth, SAML, LDAP, OpenID Connect, RADIUS, TACACS)
• Experience with network infrastructure technologies and solutions, VPN Clients, MFA, ZTNA Architecture, and how technology components interact with IAM and NAC Solutions
• Understanding legal and privacy issues involved in tracking and managing user consent and privacy preferences.
• Experience with PAM/PSM Architecture and solutions.
• FortiNAC experience is a plus.
• Application-level protocols such as SMTP, DNS, HTTP, SSL, LDAP, RADIUS
• Information security technologies, including Email Security, DLP, and Sandboxing.
• Good knowledge and understanding of Public Cloud environments such as AWS, Microsoft Azure, and Google Cloud Platform (desirable).
• Ability to travel on short notice.
• Excellent written and verbal communication, listening, negotiation, and presentationskills in English/Spanish (Portuguese is a plus
• Outstanding consultative skills. Ability to interpret the specific customer environment and security needs and articulate the best technical solution.
• Outstanding project management and documentation skills. Ability to design and follow work plans for complex activities and by following good documentation practices.
• Ability to work effectively, add value as a team member, and collaborate with various teams such as engineering, sales, product management, and customer support.
• Ability to mentor other sales engineers and take leadership positions.

Education:

• Bachelor’s degree in Computer Science, Information Systems, or equivalent.
• Fortinet NSE8, CISPP, CISM, and other security certifications are highly desirable.
• Spanish and English B2 level required, Portuguese highly desirable.

1) Cloud Security Solution Expert

• Assist customers with creating multi-cloud and hybrid cloud security blueprints with a focus on vendor-neutral and cloud-agnostic design and implementation best practices
• Become an expert in Fortinet products within cloud solutions
• Maintain knowledge of competitive products and services
• Respond to industry analyst inquiries and conduct demos

2) Trusted Advisor

• Attend customer meetings and provide expert opinion on cloud security design/architecture
• Provide custom architecture and automation code, as per the requirements set by a given customer for their cloud deployments
• Publish reference architectures for specific use cases

3) Continuous Learner

• Dedicate a percentage of their time to ongoing training/education for new technologies
• Help drive technical webinars and hands-on demo’s
• Help the NSE institute for the advanced course materials and with constructive feedback

4) Evangelist

• Publish public information, such as whitepapers and blogs around salient technology topics
• Draft architecture papers for in-depth analysis and reasoning for technology adoption
• Continuous active networking within the industry to build relationships and awareness

Required Skills:

• The ideal candidate will have 10+ years in roles such as SE, Consulting SE, or Solution Architect in the Cloud, Networking, Infrastructure, and/or Cybersecurity industries
• Knowledge and hands-on experience with Kubernetes is required, including architecture, deployment, and security best practices.
• In depth knowledge and hands on experience with two or more of the following cloud platforms: AWS, Azure, GCP, Oracle, Kubernetes
• Proficiency in modern software architecture using CI/CD, DevOps tools (Terraform/Ansible/ CloudFormation / Azure ARM), Infrastructure as Code (IaC), Scalability, and API-first strategy
• Working knowledge of Python, Java and/or other programming languages
• Public Cloud certifications are highly recommended (Azure, AWS or GCP)
• Proven expertise in Networking and Security; industry certifications form leading vendors are highly desirable
• Prior experience in designing and building applications using Container and serverless technologies is preferred
• Excellent presentation and demo skills
• Prior experience working at a cybersecurity and networking consulting company is highly desirable
• Superior documentation and technical writing capabilities
• Three or more years of experience with cloud solutions, virtual platforms, and design high scalable and resilicence infrastructure.
• Proficiency in English language is required
• Comfortable in public speaking

Education:

• Bachelor's Degree or equivalent experience. Graduate Degree favorable