Systems Engineer jobs at Fortinet in Chile, Santiago

• Field sales experience.
• Experience in technical/pre-sales support as a sales or systems engineer
• Experience in LAN/WAN/Internet services administration
• Experience with Wireless technologies, deploying, supporting and doing site surveys.
• Solid understanding of Wireless Authentication technologies
• Exceptional understanding of DNS and NFS, SMTP, HTTP, TCP/IP
• Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
• Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
• Experience with encryption and authentication technologies required
• Certifications: CCIE, CISSP

• Pre-sales - assist in qualifying sales leads from a technical standpoint.
• Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.
• Conversant with networking applications and solutions.
• Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
• Provide assistance to identified customers with post-sales training.

Job Duties

• Work closely across both internal sales and engineering teams to collaborate and coordinate efforts providing knowledge that can be used to improve products and influence sales strategy at the territory, account, and opportunity levels

• Technical dives on how Fortinet’s Fabric allows for cross platform integration to provide additional visibility and automated responses to current threats

• Translate customer technical requirements and market needs into a set of products that can be used as a solution/architecture.

• Execute Internal sales presentation to both commercial and engineering teams on how to position new and current Fortinet products.

• Provide technical reviews of proposed solution designs for customers

• Create technical documents, white papers, videos, press briefs and demos, that can help the field sales and marketing teams to impact the products and solutions adoption

• Perform high-level technical presentations to both sales and engineering internal teams on how to position new and current Fortinet products in order to positively influence sales within the region

• Establishing trust and alignment with BDMs, Partners, and Ecosystem Partners, providing expert advice on the design and architecture of solutions

• Understand business requirements for customer base and be able to translate them into technical requirements and solutions

• Work with Product Management Teams to help identify product and solution challenges, trends, competitors, to help understand specific market needs and influencing sales campaigns

• Build a competitive analysis, understanding top market players, their products and solutions, strengths, and weaknesses.

• Expert advice on the design, architecture, and implementation of solutions

• Support sales activities on the defined region (LATAM) as a strategic and high-level regional technical resource for strategic pre-sales engagements and key opportunities

• Provide pre-sales technical support and trainings to Fortinet Sales representatives, Fortinet resellers and distributors, in order to positively influence sales on the defined region (LATAM)

• Create technical documents that can help the partner base to perform better/quicker/ demonstration demos to effectively show Fortinet’s products strengths.

• Create/Modify/Translate competitive documentation that can show in a convincing way why Fortinet has a superior technology and product portfolio versus competitors, highlighting benefits to the customer

• Be part of the internal engineering communities (Tech Teams, Mailing lists) and assist others within or outside the region

• Ability to work effectively, to add value as a team member, and collaborate with a variety of teams such as engineering, sales, product management and customer support.

• Coordinate and run demo lab required by customers, in order to shorten the sales cycle and effectively highlight Fortinet’s advantages over competitors

• Be a spokesperson, appropriately representing the company at public conferences, media and partner/Fortinet driven events.

Skills & Qualifications

• Solid experience on SecOps (SIEM, SOAR, EDR, Deception, SOC, etc),

• Knowledge of and how to apply frameworks and architectures: NIST, CSMA, MITRE, CMM, etc. Also in the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti-Virus.

• Deep understanding of common TCP/IP Service Protocols, such as ICMP, DNS, FTP, SMTP, HTTP, SNMP, SSH. As well of the following technologies and protocols: PPTP, L2TP, 802.1q, 802.1x, SSL, IKE, IPSec, 3DES, AES, SHA-1, MD5.

• Experience in pre-sales for a network infrastructure or security company or in security analyst for an end-user company.

• Experience as operating systems administrator, either Microsoft Windows Sever or UNIX flavors/variants.

• Experience with authentication systems such as LDAP, RADIUS, TACACS+, Active Directory, Digital Certificates / PKI.

• Wireless domain experience – RF propagation, 802.11 protocol, Endpoint, Network Access Control and security required is a plus

• At least 3 product certifications on Networking, Firewalls, VPNs, IPS, Antivirus, AntiSpam, URL Filtering or Vulnerability Managers; that can be from Fortinet or from other competitor products is a plus.

• Experience on engineering presales activities, including: Sales meetings, Proof-ofconcepts, technical trainings, product sizing, solution design, assisting on creating sales proposals (with sales persons) and answering RFPs / public bids.

• Previous experience (at least one year) working with End Users on the assigned territory (LATAM).

• Exceptional ability to clearly articulate messages in English and Spanish/Portuguese.

• Ability to be autodidact and learn new knowledge areas on his/her own.

• Highly organized. Capable of working and multi-tasking across multiple projects and very good on project documentation and to create technical documents.

• Self-motivated, with ability to work without direct supervision.

• Availability to travel up to 50% of the time and in short notice.

• An independent information/network/computer security certification from CWNP, SANS, (ISC)2, ISACA, BS7799/ISO17799 is a plus.

• Demonstrated experience working on distributed teams is a plus.

• Previous experience working with channels and/or with an assigned quota is a plus