Technical Support Specialist jobs at Fortinet in Canada, Burnaby
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Canada
Burnaby
32 jobs found
21.11.2024
F
Fortinet Technical Support Specialist Canada, British Columbia, Burnaby
Basic troubleshooting on the core Fortinet products. FortiClient and Fortigate - collection, analysis and change recommendations of configuration information. Collection and analysis of customer system information. Recommend corrective actions based...
Help configure and maintain Fortinet Fabric products, including FortiAnalyzer, FortiSOAR, and FortiWeb. Facilitate customer onboarding and troubleshoot data collection issues. Monitor the performance, capacity, and security of SOC infrastructure. Contribute...
Perform integrity testing on the various Fortinet products. Maintain and improve testing environments using virtual machines and automate the testing. Maintain, and execute test specifications and test cases. Maintain and...
Design, QA, build, support and develop the infrastructure of global private cloud. Troubleshoot and resolve technical problems, both individually and as part of the broader team. Focus on continuous improvement...
Design, develop and administration of infrastructure as code(IaC) tools/systems to automate deployments, management of operating systems, and applications. Design and deployment of global OpenStack and Kubernetes cluster, including measures for...
Execute regression testing on products using a combination of manual and auto testing techniques. Create, maintain, and execute test specifications and test cases. Write and maintain automation scripts. Identify, document,...
Strong understanding of threat detection technologies such as Next-Gen Firewalls, endpoint protection and EDR solutions. Experience with Fortinet products such as FortiGate, FortiClient and FortiEDR is a bonus. Good understanding...
Basic troubleshooting on the core Fortinet products. FortiClient and Fortigate - collection, analysis and change recommendations of configuration information. Collection and analysis of customer system information. Recommend corrective actions based...
Are you a tech-savvy individual interested in working in the flourishing Canadian tech industry? Join Fortinet as a Technical Support Specialist in Burnaby, Canada and contribute to securing the digital presence of many globally renowned organizations!
As a Technical Support Specialist at Fortinet, you will be a part of their mission. The company concentrates on securing the digital presence of organizations by using integrated solutions that are adaptive, smart, secure, and trusted. They established a portfolio of Network Security products specifically designed to fight cybercrime across their networks.
You will utilize your technical knowledge to provide world-class customer service by promptly resolving customer queries and addressing their network issues. Your comprehensive know-how of the IT industry will help you evidently and effectively inform the customer is about their individual cases and fortinet’s solutions.
The Technical Support Specialist combines a unique blend of technical and customer service skills. As the front-line contact for the customers you will be maintaining excellent customer relations and providing timely support as a knowledgeable representative of the leading player in the tech industry.
If you are looking for the perfect opportunity to make a mark in the tech industry – apply now for the Technical Support Specialist role at Fortinet in Burnaby! This is the ideal opportunity to make your mark in the tech industry as you bring your technical skills to the forefront with Fortinet. Join the tech revolution ExPoint and explore career opportunities with Fortinet!