Software Qa Specialist jobs at Fortinet in Canada, Burnaby

Job Responsibilities:

• Develop and maintain QA test environments.
• Collaborate with developers to test features using a combination of manual and automated techniques.
• Identify, document, and track software defects discovered during testing.
• Write and execute QA tests, and provide clear, actionable reports on issues found in new software, including assessments of stability and reliability.
• Quickly understand customer network environments and efficiently set up test environments to verify features or reproduce critical customer issues.

Job Experience Required:

• 3+ years of experience in QA, DevOps, or systems engineering roles.
• Strong background in Unix/Linux operations.
• Solid understanding of TCP/IP networking, firewalls, routing/switching, and VPN technologies.
• Extensive knowledge of application protocols.
• Strong problem-solving and troubleshooting skills.
• Experience in system installation, configuration, and troubleshooting.
• Proficiency in at least one scripting language (Shell, Ruby, Perl, Python, etc.) and ability to read at least one higher-level language (e.g., C).
• Knowledge of QA methodologies, processes, and software development fundamentals.
• Familiarity with public cloud platforms preferred.
• Understanding of the software development life cycle.
• Ability to self-manage and handle multiple projects simultaneously.
• Strong collaboration skills with the ability to communicate effectively across teams.
• Vendor certifications such as Fortinet NSE or Cisco CCIE are a plus.

Educational Requirement:

- B.S. in Computer Science or equivalent experience

The Canada base salary range for this full-time position is expected to be between $79,700 - $97,400 annually. Wage ranges are based on various factors including the labour market, job type, and job level. Exact salary offers will be determined by factors such as the candidate’s subject knowledge, skill level, qualifications, and experience.

Job Responsibilities:

• Design, develop and maintain FortiClient EMS software
• Contribute to full-stack web development, handling both frontend and backend tasks
• Write and manage microservices architecture to enhance system performance and scalability
• Help maintain and improve FortiClient Cloud services and infrastructure
• Stay up to date with the latest trends and best practices in web application development
• Design and lead individual projects and drive them to successful completion

Skills Required:

• Experience with Python and Golang is a must-have
• Experience or working knowledge of Angular
• Excellent problem solving and troubleshooting skills (Linux/Windows/Networking)
• Experience with relational databases (ex. MS SQL, PostgreSQL)
• Experience with web frameworks (ex. Django, Flask)
• Experience working with containers (ex. K8S, Helm, Docker)
• Familiarity with RESTful API design principles
• Must be able to work well in a team development environment
• Strong Linux development experience

Nice-to-Have:

• Experience with network topology and security
• Familiarity with Nginx
• Experience with AWS, GCP, Azure

The Canada base salary range for this full-time position is expected to be between $120,000 - $150,000 annually. Wage ranges are based on various factors including the labour market, job type, and job level. Exact salary offers will be determined by factors such as the candidate’s subject knowledge, skill level, qualifications, and experience.

Key Responsibilities

• Cloud Infrastructure Management:
  • Administer and maintain private cloud platforms including OpenStack, Proxmox, and VMware vSphere.
  • Design and execute migration plans from public cloud platforms (e.g., GCP, AWS) to private cloud environments.
  • Build and manage Infrastructure-as-Code (IaC) frameworks for automating OS, application, and network provisioning.
• Automation:
  • Automate recurring operational tasks using tools like Ansible and Terraform to increase reliability and efficiency.
  • Create CI/CD pipelines with GitLab
• Linux System Administration:
  • Manage and support Linux servers across multiple distributions such as Ubuntu, Red Hat, and Oracle Enterprise Linux (OEL).
• Monitoring & Troubleshooting:
  • Monitor performance across servers, VMs, containers, applications, and networks.
  • Troubleshoot and resolve issues related to infrastructure, including network components, security appliances, servers, and storage.
• On-call Support:
  • Participate in on-call rotations to provide 24/7 support for critical systems and ensure high service availability.

Qualifications & Experience

• 5+ years of experience managing production environments.
• Must have hands-on experience in OpenStack & Ceph Administration.
• Expertise in server virtualization technologies such as KVM and VMware.
• Strong Linux server administration skills (RHEL, CentOS, Ubuntu).
• Solid understanding of network administration and standard protocols.
• Experience with monitoring tools like Zabbix or Nagios.
• Proficiency in at least one scripting language (e.g., Python, Bash).
• Skilled in Ansible and Terraform for configuration and provisioning automation.
• Experience troubleshooting complex systems in Linux/OpenStack/Kubernetes environments.
• Strong analytical and problem-solving skills, with the ability to analyze logs and identify root causes.
• Excellent organizational, multitasking, and communication skills.

Preferred Qualifications (Nice to Have)

• RHCE (Red Hat Certified Engineer) certification.
• OpenStack certification.
• Experience with container platforms such as Docker and Kubernetes.
• Familiarity with Software-Defined Storage (Ceph) and Networking (OVN/OpenvSwitch).
• Prior experience in maintaining a 24/7 global service environment.

The Canada base salary range for this full-time position is expected to be between $112,000 - $137,000 annually. Wage ranges are based on various factors including the labour market, job type, and job level. Exact salary offers will be determined by factors such as the candidate’s subject knowledge, skill level, qualifications, and experience.

The Cloud Network Specialist will help with the deployment and maintenance and monitoring of Fortinet cloud infrastructure. The network specialist will ensure that the network is running efficiently by collecting performance data, addressing any security-related concerns, anticipating problems and doing the necessary troubleshooting. The cloud network specialist will also work with other teams to provide network access and services as required.

We Are Looking for:

• Bachelor’s degree in computer science or equivalent experience
• Experience with Layer 2 LAN technologies such as STP, MSTP, RSTP
• Experience with HA related protocols such as VRRP, MLAG
• Experience with monitoring tool and protocols such as SNMP, Syslog
• Experience with network protocols such as ARP, DHCP, DNS, VRRP
• Experience with Layer 3 routing protocols such as OSPF, BGP
• Experience with NGFW and network security systems
• Experience with EVPN deployments.
• CCNP level or higher
• Good to have knowledge of network automation using (python, ansible, terraform)
• Good to have knowledge of SDN (OVS, OVN)
• Good to have experience with network observability tools such and Prometheus, influxdb, grafana, gnmi.

The Canada base salary range for this full-time position is expected to be between $83,500 - $102,100 annually. Wage ranges are based on various factors including the labour market, job type, and job level. Exact salary offers will be determined by factors such as the candidate’s subject knowledge, skill level, qualifications, and experience.

Job Responsibilities:

As a software developer at Fortinet, you will:

• Implement and maintain software that drives our UTM feature set
• Stay on top of new developments in application-layer protocols and software development and suggest improvements within the team
• Promote best practices within the team and organization
• Provide product improvement suggestions while using Fortinet firewalls on a daily basis
• Research, investigate and define new areas of technology to enhance existing product or new product directions; re-evaluate the design and implementation of current source code

Job Skills Required:

• 3+ years of C/C++ experience
• Capable of switching focus in various situations and applying themselves to quickly learning new technologies and adopting new methodologies
• Excellent problem solving and troubleshooting skills
• Experience developing software in a Linux or UNIX-like environment
• Experience with TCP/IP, firewalls, application-layer network software
• The ideal candidate has good knowledge of TCP/IP, POSIX APIs, and has a strong grasp of sockets.
• Experience using source control software (SVN, git or others)

Assets:

• Understanding of networking and security concepts
• Experience with scripting is a plus (shell, Python, Perl)
• Basic understanding of Linux or UNIX-like server/system management

Educational Requirements:

• Bachelors Degree in Computer Science or equivalent experience

The Canada base salary range for this full-time position is expected to be between $82,000 - $110,000 annually. Wage ranges are based on various factors including the labour market, job type, and job level. Exact salary offers will be determined by factors such as the candidate’s subject knowledge, skill level, qualifications, and experience.

Job Responsibilities:

• QA, validate and support the infrastructure of global private cloud.
• Design, execute and analyze the test scenarios, cases and results.
• Troubleshoot and resolve technical problems during QA progress, both individually and as part of the broader team.
• Focus on continuous improvement - always be looking for improvement, automation and optimization opportunities from the cloud product test tasks.
• Actively share knowledge across the team and support your peers.

Skills Required:

• Over 3 years of experience in private or public cloud platform validation and QA with the following knowledge and capabilities.
  • Execute feature, bug fix, performance or stability test cases by using a combination of manual and automated testing techniques and analyzing code.
  • Identify, document, and track software defects found during testing.
  • Select, execute and maintain automation test framework.
  • Design and develop comprehensive test cases and detailed test plan
• OpenStack experience preferred.
• Cloud Management System experience preferred.
• Linux server administration experience (RHEL, CentOS, Ubuntu, etc.).
• At least one programming/scripting language (Python, Bash, etc.).
• Excellent ability to analyze, identify, and resolve software issues.
• Excellent ability to organize, multitask, work individually and in a team.
• Excellent verbal and written communication skills.

The Canada base salary range for this full-time position is expected to be between $92,300 - $112,800 annually. Wage ranges are based on various factors including the labour market, job type, and job level. Exact salary offers will be determined by factors such as the candidate’s subject knowledge, skill level, qualifications, and experience.

Job Duties
• Support the design, deployment, and upkeep of SOC infrastructure on private cloud.
• Help configure and maintain Fortinet Fabric products, including FortiAnalyzer, FortiSOAR, and FortiWeb.
• Facilitate customer onboarding and troubleshoot data collection issues.
• Monitor the performance, capacity, and security of SOC infrastructure.
• Contribute to the creation and maintenance of standard operating procedures (SOPs) and knowledge management resources.
• Aid in the development of automation processes and SOAR playbooks.
• Collaborate with various product teams to address challenges related to SOC technologies.
• Coordinate with the product Dev/QA teams to prepare and test new firmware releases.

Required Technical Skills & Experiences
• Proficient in network and security technologies, with hands-on experience in firewalls, SIEM, and SOAR; familiarity with Fortinet products is preferred.
• Experienced in designing and configuring private and public cloud environments, with a preference for knowledge of OpenStack.
• Solid grasp of IT service management processes, including configuration, change, capacity, and incident management.
• Hands-on experience with Linux operating systems, with desirable skills in Bash and Python scripting.
• Knowledgeable about SOC operations and the Incident Response Life Cycle, with prior experience in a SOC environment preferred.
• Familiar with layered security principles across data, OS, and network levels.
• Understanding of network concepts, protocols, and services.
• Familiarity with the Software Development Life Cycle (SDLC) and software build management practices.

Required Soft Skills
• Collaborative team player with a strong focus on solutions and effective conflict resolution skills.
• Proficient in multitasking and managing time and stress effectively.
• Self-motivated and proactive, demonstrating a willingness to embrace new challenges and learning opportunities.
• Values discipline, consistency, and effective communication in all interactions.
• Excellent verbal and written communication skills.

Educational & Certification Requirements
• Bachelor’s degree in Computer Science, Information Security, or a related discipline.

The Canada base salary range for this full-time position is expected to be between $83,000 - $102,000 annually. Wage ranges are based on various factors including the labour market, job type, and job level. Exact salary offers will be determined by factors such as the candidate’s subject knowledge, skill level, qualifications, and experience.