Vp Revenue Operations jobs at Flywire in United States, Boston

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Today we support more than 4,800 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity:

As a key member of the global Revenue Operations team, the Growth Operations Manager will drive operational efficiency, scalability, and visibility across the revenue engine by streamlining processes and unlocking the full potential of our Go-to-Market (GTM) tech stack. This role is ideal for an efficiency and automation-minded operator, who thrives at the intersection of business strategy, process, technology, and execution.

In this role, you will directly impact Flywire’s ability to scale Revenue Operations globally across Education, Travel, B2B, and Healthcare verticals. By simplifying processes, improving data flow, and enabling AI and automation, you’ll empower our GTM teams to focus on what matters most – delivering exceptional client experiences and driving growth.

Local to Boston is preferred.
What You’ll Do:

• Design and optimize Sales processes: Enable for scale by identifying friction points and reducing manual effort – while also maintaining both process and data integrity

• Drive the RevOps tech stack roadmap: Ensure our technology investments deliver measurable business impact, streamline sales processes, and drive strong user adoption

• Identity and execute AI and automation opportunities: Enhance both seller and RevOps productivity and data reliability (e.g., AI-driven coaching and insights; data enrichment)

• Gather and prioritize business requirements: Partner with GTM leaders, end-users, and Systems architects to ensure solutions are scalable, secure, and governed appropriately

• Lead tool training and adoption: Develop and deliver tech stack enablement playbooks and track adoption to measure value realization across the GTM teams

What You Bring:

• 6-10+ years of experience in Revenue Operations, Sales Operations, or related functions – preferably in a financial payments and/or B2B software environment

• Strong analytical mindset and deep understanding of GTM processes (e.g., forecasting, pipeline, and commissions) and RevOps tools (e.g., Salesforce/CPQ, Gong, and Marketo)

• Proven experience designing scalable processes, leveraging data and technology to drive measurable business impact

• Excellent communication and interpersonal skills to partner cross-functionally, bridge business needs with technical solutions, and deliver impactful and timely projects

• A proactive, efficiency-thinking approach with a passion for continuous improvement and automation

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

Flywire is an equal opportunity employer.

#LI-Hybrid

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world.

Today we support more than 4,800 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

As a
Client Success Operations Associate, you will be the first line of support for our hospitality and e-commerce customers. This role focuses on solving routine issues, documenting findings, and delivering empathetic, professional communication to customers.

• Weekend coverage is required (Saturdays and Sundays), with two weekdays off (preferred days off not Monday or Friday). Please only apply if you are able to provide weekend coverage
• Respond to a high volume of customer tickets, calls, and emails with empathy, professionalism, and efficiency.
• Troubleshoot technical issues using logs, developer tools, DataDog, and internal tools.
• Provide clear replication steps, screen recordings, or documentation to escalate issues to Engineering.
• Translate technical findings into simple, actionable updates for customers and internal stakeholders.
• Assist in writing SOPs and contributing to knowledge base articles and internal documentation.
• Take ownership of escalated or pattern-based tickets and track them to resolution.
• Identify bugs or process inefficiencies and work with the team to improve the support workflow.
• Support common use cases such as PDF conversion and basic platform navigation.
• Maintain quality responses while averaging ~25 solved tickets per day (≈575–600/month).
• Participate in customer calls, screen shares, or trainings when escalations require higher-level communication.

Here's What We're Looking For:

• 2+ years in a customer-facing technical support role (B2B SaaS or eCommerce preferred).
• Experience using Zendesk (tickets, macros, views, Help Center).
• Ability to rotate into holiday or on-call support schedules as needed.
• Familiarity with Jira, DataDog, browser developer tools, and analyzing logs or error messages.
• Strong verbal and written communication skills; able to break down complex issues for technical and non-technical audiences.
• Ability to self-prioritize in a high-volume support environment (600+ monthly solved tickets expected).
• Demonstrated initiative in bug tracking, internal documentation, or team training support.
• Strong organizational and time-management skills; comfortable with ticket queues, call logs, and daily targets.
• Background in hospitality or hotel technology (e.g., PMS, eSign/ePay systems) is a plus.
• Experience with SOP creation is a plus.

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

The US base salary range for this full-time position is $55,000-$60,000 plus restricted stock units and benefits. Our salary ranges are determined by role, position level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and several other factors, including job-related skills, experience, relevant education and training. Your Talent Acquisition Partner can share more about the specific salary range for your preferred location during the hiring process.

Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

Flywire is an equal opportunity employer.

Who we are:

Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology. Today, we’ve digitized payments for more than 3,000 global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!

With over 950+ global FlyMates, representing more than 40 nationalities, and in 14 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity:

We are looking for a Cash Management & Treasury Payouts Specialist to join our globally dispersed Payment Operations team to help process our growing volume of domestic and international payments.

We operate in the most efficient and effective way in a fast paced environment while maintaining exceptional service. We are seeking a highly motivated team player, with a ‘can-do’ attitude who is willing to go the extra mile to serve our clients.

With diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset. Responsibilities include:

• Process daily payment and foreign exchange transactions timely and accurately and deliver exceptional service to all payers and beneficiaries
• Resolve payment related enquiries promptly and independently
• Follow strong financial controls and operate consistently within our regulatory and safeguarding policies
• Maintain cash balances globally to ensure liquidity to meet all deliverables
• Identify processing inefficiencies and collaborate with internal and external stakeholders across various functions to resolve promptly
• Understand cash management and FX trading impacts on Reconciliation / Accounting processes
• Help to train and mentor new team members and help maintain training documentation

Here's What We're Looking For:

• Undergraduate Degree with preferably 3+ years experience in payments, finance or banking operations
• Exceptional attention to detail, sense of urgency / deadline and strong organizational skills
• Great communication and collaboration skills
• A positive, can-do attitude motivated to drive ongoing, continuous improvement
• Fluent English, written and spoken (additional languages are an advantage)
• Ability to work with minimum supervision and drive projects to completion in a fast-paced environment
• Possess a willingness and eagerness to learn with a passion for problem solving and helping customers
• Excellent analytical and computer skills including proficiency in Excel and other online tools (Google Apps, etc.)
• Previous team lead or mentoring experience an advantage
• Preference for candidates based in East Coast - will be required to work Eastern business hours

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

The US base salary range for this full-time position is $49,000-$61,000 plus restricted stock units and benefits. Our salary ranges are determined by role, position level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and several other factors, including job-related skills, experience, relevant education and training. Your Talent Acquisition Partner can share more about the specific salary range for your preferred location during the hiring process.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

Who we are:

Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology. Today, we’ve digitized payments for more than 3,000 global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!

With over 950+ global FlyMates, representing more than 40 nationalities, and in 14 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity:

We, at Flywire, are seeking a Senior Manager, People Operations to develop, lead, and optimize the execution of our global People Team programs and processes. With a focus on operational excellence across Flywire’s global footprint, in particular the Americas region, this role ensures our people strategies meet diverse cultural, regulatory, and business needs. This role is pivotal in fostering a culture of operational excellence, manager enablement, and FlyMate advocacy, ensuring our people practices align with Flywire’s values, vision, and commitment to equity and inclusion.

This role plays a strategic part in shaping a high-performing, engaged workforce by partnering with managers to implement impactful people strategies. Leveraging data-driven insights and global collaboration, the ideal candidate will go beyond execution—designing and continuously improving scalable, future-ready processes that elevate the FlyMate experience, strengthen manager capability, and support Flywire’s continued growth.

The People Operations Manager will also lead and build capabilities within the Global People Operations team and guide members to deliver exceptional results while contributing effectively to Flywire’s strategic goals.

1. Driving Operational Excellence in People Operations

• Lead the design, execution, and continuous improvement of global People Team programs and processes, ensuring they scale with growth and align with Flywire’s values, strategic priorities, and business goals.
• Drive operational excellence in the Americas by adapting global processes to regional needs, improving efficiency, mitigating risk, and delivering impactful employee and business outcomes.
• Embed Flywire’s values and ideals into systems, frameworks, and practices that balance global consistency with compliance to local market and regulatory requirements.
• Lead and develop a culture of collaboration, accountability, and excellence within the Global People Operations team, ensuring team efforts align with and drive organizational goals.

2. Manager Enablement & Employee Advocacy

• Serve as a strategic partner to managers, equipping them with actionable insights and tailored resources through structured programs and initiatives, empowering them to lead with impact, build high-performing teams, and foster an inclusive and supportive work environment.
• Act as a dedicated advocate for employee needs by establishing frameworks and mechanisms for ongoing feedback and engagement, ensuring that these insights guide and refine the People Team’s strategies, programs, and policies.
• Partner with managers to enhance talent development and team management strategies, ensuring they are in sync with Flywire’s core values, People Manager Philosophy, and organizational growth goals, while driving team effectiveness and engagement.

3. Cross-Functional Collaboration & Strategic Partnership

• Build and maintain strong partnerships across the People Team Centers of Expertise (COEs) and key global departments (Finance, IT, Legal & Compliance, Risk, etc) to drive effective cross-functional collaboration.
• Serve as a trusted advisor on employee relations issues, balancing organizational needs with Flywire’s values and compliance standards.
• Partner with internal and external stakeholders to drive seamless, strategic, and impactful People-related initiatives.

4. Data-Driven Decision-Making & Strategic Insights

• Leverage data and analytics to influence People Team strategies, and proactively address risks and opportunities, driving improved results and fostering best-in-class experiences across the company.
• Align metrics and reporting with Flywire’s goals to drive improvements in programs, processes, and overall engagement and impact.
• Ensure data-driven storytelling is integral to communicating the People Team’s impact and advocating for continuous enhancement of employee experiences.

Here’s What We’re Looking For:

• Bachelor’s degree required; MBA, Master’s degree, or SPHR/GPHR certification preferred
• 8+ years of experience in Global People Operations and People Management, with a strong track record in high-growth, transformation, or fast-paced environments.
• Strong experience in employment law within the Americas region
• Strong service mindset and cross-functional collaboration skills, with a people-first approach and a proven ability to build trust and take initiative in dynamic, fast-paced environments.
• Proven ability to deliver complex services at scale—balancing structure with adaptability to meet evolving business needs.
• Demonstrated experience designing and executing People Operations programs and processes with a focus on innovation, continuous improvement, and proactive problem-solving.
• Strong analytical and problem-solving skills, with the ability to navigate ambiguity and use data or sound judgment to drive timely, impactful decisions.
• Significant project management experience leading the implementation of complex systems, processes, or programs with a focus on results and delivery at scale.
• Excellent communication skills in both written and spoken English, with the ability to simplify complexity and influence across levels.
• Impact-driven leader—dedicated to collaborating with diverse frontline teams and COEs across regions to manage evolving priorities, drive innovation, and deliver impactful results in complex, fast-moving environments.

Key Competencies:

• Priority Setting
• Managing Diversity
• Process Management
• Innovation Management
• Dealing with Ambiguity

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

Who we are:

Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology. Today, we’ve digitized payments for more than 3,000 global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!

With over 950+ global FlyMates, representing more than 40 nationalities, and in 14 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity:

• Respond to a high volume of customer tickets, calls, and emails with empathy, professionalism, and efficiency.
• Troubleshoot complex technical issues using logs, developer tools, DataDog, and internal tools.
• Provide clear replication steps, screen recordings, or documentation to escalate issues to Engineering.
• Translate technical findings into simple, actionable updates for customers and internal stakeholders.
• Assist in writing SOPs and contributing to knowledge base articles and internal documentation.
• Take ownership of escalated or pattern-based tickets and track them to resolution.
• Identify bugs or process inefficiencies and work with the team to improve the overall support workflow.
• Participate in customer calls, screen shares, or trainings when escalations require a higher level of communication.
• Rotate into the holiday or on-call support schedule as needed.

Here's What We're Looking For:

• 2+ years in a customer-facing technical support role (B2B SaaS or eCommerce preferred).
• Experience using Zendesk , including Explore , Help Center , and custom views/macros.
• Familiarity with Jira , DataDog , browser developer tools, and analyzing logs or error messages.
• Strong verbal and written communication skills; able to break down complex issues for technical and non-technical audiences.
• Ability to self-prioritize in a high-volume support environment (600+ monthly solved tickets expected).
• Demonstrated initiative in bug tracking, internal documentation, or team training support.
• Strong organizational and time-management skills; comfortable with ticket queues, call logs, and daily targets.
• Background in hospitality or hotel technology (e.g., PMS, eSign/ePay systems) is a plus.
• Experience with SOP creation a plus.

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

Who we are:

Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology. Today, we’ve digitized payments for more than 3,800+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!

With over 1,200+ global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

Are you a visionary leader, passionate about revolutionizing global revenue operations in a dynamic environment? Flywire is seeking a strategic and hands-on senior leader to drive and orchestrate our entire revenue generation lifecycle, from initial awareness to sustained customer expansion and retention. This is not just a leadership role; it's an opportunity to help shape the future of a rapidly growing company.

Your Impact:

You will be the driving force behind our sales, marketing and customer success engine, leading a team responsible for mission-critical programs across:

• Marketing & Sales Operations : Streamlining processes, optimizing lead generation, and driving sales efficiency to achieve our pipeline, ARR, revenue growth and retention goals
• Proposals & Deal Management : Architecting compelling proposals and optimizing deal flow to accelerate revenue.
• Go-to-Market Readiness & Effectiveness : Equipping our teams with the tools, training, and insights they need to succeed
• Sales Commission & Incentive Strategies : Designing and implementing performance-driven incentive programs
• Go-to-Market Technology : Partnering with our Systems team, you’ll own our tech stack vision and roadmap (Gong, Marketo, etc.), ensuring seamless integration into our CRM, and driving innovation

You'll be a key strategic partner, collaborating directly with Sales, Customer Success, Marketing, Business Operations, and Finance to define strategy, implement performance metrics, and drive alignment across all revenue-generating functions.

Why Flywire?

• Strategic Influence : You'll play a pivotal role in shaping Flywire's global growth strategy.
• Transformative Leadership : You'll lead a high-performing team and drive significant operational improvements.
• Innovation & Impact : You'll have the opportunity to build and implement cutting-edge RevOps solutions.
• Global Reach : You'll impact revenue generation across diverse verticals worldwide.
• Dynamic Environment: You'll thrive in a fast-paced, collaborative, and innovative culture.

Key Responsibilities:

• Strategic Partnership : Collaborate with global sales and senior leadership to achieve growth objectives (pipeline, sales ramp, LTV/CAC, ARR, marketing effectiveness and more!) and drive GTM alignment
• Operational Excellence : Lead all aspects of sales and marketing operations, optimizing processes and technology
• Performance Management : Establish and maintain rigorous operating cadence, ensuring accurate forecasting and pipeline management across Flywire's global sales and vertical teams
• Revenue Innovation : Propose and execute new processes, sales incentives, metrics to help us grow and scale across all verticals
• Tech Stack Vision & Ownership : Partner with Systems teams to evaluate, scope, and implement CRM/GTM tech stack enhancements.
• Data-Driven Insights : Define key metrics, build performance dashboards, and drive data-informed decisions.
• Change Management : Lead process improvements and drive operational efficiencies across GTM organizations.
• Executive Support : Support executive deliverables, including Board Reviews and strategic planning.

• 10–15+ years of RevOps, Sales/Marketing Ops, or GTM Strategy experience in high-growth B2B SaaS environments.
• A hands-on mindset — you’re not afraid to get into the weeds and make systems, processes, and dashboards better.
• Track record of building scalable GTM infrastructure from the ground up or through major transformation.
• Expertise with tools like Salesforce, Marketo, Gong , and other RevOps platforms.
• Strong analytical chops — you can turn data into insight and insight into action.
• Experience managing cross-functional projects and driving alignment across Sales, Marketing, Customer Success, and Finance.
• Outstanding executive communication skills , especially around performance metrics and board-level reporting.
• A passion for mentoring and building high-performing teams .

Join Flywire and architect our next stage of growth! Apply now.

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Work From Home Stipend
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 14 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

The US base salary range for this full-time position is $225,000 - $290,000 plus [other potential items: bonus, commission, restricted stock units] and benefits. Our salary ranges are determined by role, position level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and several other factors, including job-related skills, experience, relevant education and training. Your Talent Acquisition Partner can share more about the specific salary range for your preferred location during the hiring process.

Who we are:

Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology. Today, we’ve digitized payments for more than 3,800+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!

With over 1,200+ global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

Are you a visionary leader, passionate about revolutionizing global revenue operations in a dynamic environment? Flywire is seeking a strategic and hands-on senior leader to drive and orchestrate our entire revenue generation lifecycle, from initial awareness to sustained customer expansion and retention. This is not just a leadership role; it's an opportunity to help shape the future of a rapidly growing company.

Your Impact:

You will be the driving force behind our sales, marketing and customer success engine, leading a team responsible for mission-critical programs across:

• Marketing & Sales Operations : Streamlining processes, optimizing lead generation, and driving sales efficiency to achieve our pipeline, ARR, revenue growth and retention goals
• Proposals & Deal Management : Architecting compelling proposals and optimizing deal flow to accelerate revenue.
• Go-to-Market Readiness & Effectiveness : Equipping our teams with the tools, training, and insights they need to succeed
• Sales Commission & Incentive Strategies : Designing and implementing performance-driven incentive programs
• Go-to-Market Technology : Partnering with our Systems team, you’ll own our tech stack vision and roadmap (Gong, Marketo, etc.), ensuring seamless integration into our CRM, and driving innovation

You'll be a key strategic partner, collaborating directly with Sales, Customer Success, Marketing, Business Operations, and Finance to define strategy, implement performance metrics, and drive alignment across all revenue-generating functions.

Why Flywire?

• Strategic Influence : You'll play a pivotal role in shaping Flywire's global growth strategy.
• Transformative Leadership : You'll lead a high-performing team and drive significant operational improvements.
• Innovation & Impact : You'll have the opportunity to build and implement cutting-edge RevOps solutions.
• Global Reach : You'll impact revenue generation across diverse verticals worldwide.
• Dynamic Environment: You'll thrive in a fast-paced, collaborative, and innovative culture.

Key Responsibilities:

• Strategic Partnership : Collaborate with global sales and senior leadership to achieve growth objectives (pipeline, sales ramp, LTV/CAC, ARR, marketing effectiveness and more!) and drive GTM alignment
• Operational Excellence : Lead all aspects of sales and marketing operations, optimizing processes and technology
• Performance Management : Establish and maintain rigorous operating cadence, ensuring accurate forecasting and pipeline management across Flywire's global sales and vertical teams
• Revenue Innovation : Propose and execute new processes, sales incentives, metrics to help us grow and scale across all verticals
• Tech Stack Vision & Ownership : Partner with Systems teams to evaluate, scope, and implement CRM/GTM tech stack enhancements.
• Data-Driven Insights : Define key metrics, build performance dashboards, and drive data-informed decisions.
• Change Management : Lead process improvements and drive operational efficiencies across GTM organizations.
• Executive Support : Support executive deliverables, including Board Reviews and strategic planning.

• 10–15+ years of RevOps, Sales/Marketing Ops, or GTM Strategy experience in high-growth B2B SaaS environments.
• A hands-on mindset — you’re not afraid to get into the weeds and make systems, processes, and dashboards better.
• Track record of building scalable GTM infrastructure from the ground up or through major transformation.
• Expertise with tools like Salesforce, Marketo, Gong , and other RevOps platforms.
• Strong analytical chops — you can turn data into insight and insight into action.
• Experience managing cross-functional projects and driving alignment across Sales, Marketing, Customer Success, and Finance.
• Outstanding executive communication skills , especially around performance metrics and board-level reporting.
• A passion for mentoring and building high-performing teams .

Join Flywire and architect our next stage of growth! Apply now.

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Work From Home Stipend
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 14 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

The US base salary range for this full-time position is $225,000 - $290,000 plus [other potential items: bonus, commission, restricted stock units] and benefits. Our salary ranges are determined by role, position level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and several other factors, including job-related skills, experience, relevant education and training. Your Talent Acquisition Partner can share more about the specific salary range for your preferred location during the hiring process.