Director Operations jobs at Flex in United States, Columbia

Orangeburg, SC.

Reporting to thetheis responsible for effectively managing all strategic operational processes and resources and managing an organization in order to achieve and maintain operational excellence.

What a typical day looks like:

• Supervises production staff on work method and quality checkpoints.
• Coordinates efforts of operations team by establishing procurement, production and engineering services policies and practices.
• Ensures ISO and safety standards are adhered.
• Leverages industry practices and applies to internal systems and processes.
• Provides supervision and direction to subordinate staff and coordinates workflow within major work unit, including distributing work, disseminating information, assigning staff to cover for absences, providing technical assistance, answering questions, and resolving problems within the work unit supervised.
• Supervises the development and implementation of training programs within the work unit supervised.
• Serves as a liaison between the work unit and other offices and outside agencies for the distribution and collection of information and to resolve operational issues.
• Develops and implements new procedures and responds to changes in statutes and administrative policies.
• Trains staff in the use of automated systems and word processing software, introduces new versions or functions, trouble shoots problems, and attends meetings.
• Assists in the preparation of the budget for the work unit.
• Performs reviewing work performance, motivating subordinates to work more effectively, identifying problems with performance and solutions to those problems, defining training needs to improve performance,
• Participates in the hiring and promoting of staff within the work unit supervised, including serving on a panel to interview applicants and making recommendations to superiors.
• Prepares and/or processes personnel actions such as promotions, appointments, transfers, leaves of absences.
• Supervises the maintenance of personnel records and time sheets for staff supervised.
• Coordinates time off requests to ensure adequate coverage.

The experience we’re looking to add to our team:

• Typically requires a bachelor’s degree or equivalent experience in addition to 6 years of operations experience.
• Demonstrates expertise in complex functional/technical area or broad breadth of knowledge in multiple areas; Demonstrates advanced people and/or process management skills as well as customer (external and internal) relationship skills.
• Demonstrates knowledge of multiple functionaltechnologies/processes,industries or functions and understanding of interdependencies of such processes at the site. To perform the major job responsibilities the use of the following tools may be required: Office Skills: telephones, word processing, spreadsheet (PC), presentation and database software.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients and customers.
• Ability to work with mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to define and solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to collect data, establish facts, interpret a variety of instructions furnished in written, oral, diagram, or schedule form, and draw valid conclusions.
• Impacts the near and medium-term(quarterly/semi-annual)operational success of the function. Participates in creating functional processes or technologies. Provides input to functional strategic plans and objectives for site.
• Facilitates team in making group decisions. Approves and/or Makes decisions forsections/sub-functions.Decisions may affectsections/sub-functions.
• Demonstrates experience in performance development, teaching/leading, mentoring and/or organization development. Instills appropriate behavior in others in support of Flex values.

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

located in

What a typical day looks like:

• Support the program team in the guidance of clients by developing strategic plans, goals, timelines, and measures of success for implementing contracted Flex’s products and services.
• Collaborate with leadership and functional teams to define project scope, timelines, budgets and resource allocation to ensure on-time task delivery and execution.
• Act as the primary point of contact between the business and its clients.
• Collaborate with program teams, business development and NPI by developing strategic plans, goals, and timelines to meet program ramps.
• Monitor program progress, identify and mitigate risks, and communicate effectively with stakeholders
• Oversee the scheduling, coordination and implementation of contracted Flex’s products and services for assigned clients.
• Manage KPIs, and coordinate with various departments to drive excellence in Operations, customer, and financial metrics.
• Coordinate with the client and Flex operations to define data requirements, production schedule and deliverables as required.
• Ensure effective communication of strategy as required between cross functional teams to ensure project / product or service has a smooth and timely transition through all phases of documented development processes.
• Work with the Director and Management team about coordination of team members to ensure key metrics are monitored per account and that customer satisfaction is closely monitored.
• Innovate and authorize projects using broad and far vision and expertise in customer requirements to improve and/or extend the value proposition to existing customers, linking them more firmly to Flex.
• Participate in and/or support major contract negotiations.
• Be responsible to drive, collaborate and steer business development activities to win replacement and growth business.
• Provide business proposal support and inputs for existing and new business.
• Monitor and support the program team to ensure an effective use of and participation in Quarterly Business Review process.
• Keep senior management informed with detailed and accurate reports or presentations
• Ensure program operations and activities adhere to legal guidelines and internal policies
• Implement appropriate HR strategies and actions to recruit and retain a qualified and motivated workforce.

The experience we’re looking to add to our team,

• Proven experience in program management with at least 7 years of progressive progressively advancing program management and/or business development experience.
• Demonstrated leadership skills
• A Bachelor’s degree in business, engineering, or sciences; MBA is preferred.
• Thorough understanding of project/program management techniques and methods
• Excellent Knowledge of performance evaluation techniques and key metrics
• Outstanding knowledge of data analysis, reporting, budgeting and P&L
• Working knowledge of MS office and program management software (e.g MS Project)
• A business acumen with a strategic ability
• An analytical mindset with great problem-solving abilities
• Excellent organizational, interpersonal, negotiation and communication skills

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Columbia, SC.

Reporting to thetheis responsible for effectively managing all strategic operational processes and resources and managing an organization in order to achieve and maintain operational excellence.

What a typical day looks like:

• Supervises production staff on work method and quality checkpoints.
• Coordinates efforts of operations team by establishing procurement, production and engineering services policies and practices.
• Ensures ISO and safety standards are adhered.
• Leverages industry practices and applies to internal systems and processes.
• Provides supervision and direction to subordinate staff and coordinates workflow within major work unit, including distributing work, disseminating information, assigning staff to cover for absences, providing technical assistance, answering questions, and resolving problems within the work unit supervised.
• Supervises the development and implementation of training programs within the work unit supervised.
• Serves as a liaison between the work unit and other offices and outside agencies for the distribution and collection of information and to resolve operational issues.
• Develops and implements new procedures and responds to changes in statutes and administrative policies.
• Trains staff in the use of automated systems and word processing software, introduces new versions or functions, trouble shoots problems, and attends meetings.
• Assists in the preparation of the budget for the work unit.
• Performs reviewing work performance, motivating subordinates to work more effectively, identifying problems with performance and solutions to those problems, defining training needs to improve performance,
• Participates in the hiring and promoting of staff within the work unit supervised, including serving on a panel to interview applicants and making recommendations to superiors.
• Prepares and/or processes personnel actions such as promotions, appointments, transfers, leaves of absences.
• Supervises the maintenance of personnel records and time sheets for staff supervised.
• Coordinates time off requests to ensure adequate coverage.

The experience we’re looking to add to our team:

• Typically requires a bachelor’s degree or equivalent experience in addition to 6 years of operations experience.
• Demonstrates expertise in complex functional/technical area or broad breadth of knowledge in multiple areas; Demonstrates advanced people and/or process management skills as well as customer (external and internal) relationship skills.
• Demonstrates knowledge of multiple functionaltechnologies/processes,industries or functions and understanding of interdependencies of such processes at the site. To perform the major job responsibilities the use of the following tools may be required: Office Skills: telephones, word processing, spreadsheet (PC), presentation and database software.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients and customers.
• Ability to work with mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to define and solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to collect data, establish facts, interpret a variety of instructions furnished in written, oral, diagram, or schedule form, and draw valid conclusions.
• Impacts the near and medium-term(quarterly/semi-annual)operational success of the function. Participates in creating functional processes or technologies. Provides input to functional strategic plans and objectives for site.
• Facilitates team in making group decisions. Approves and/or Makes decisions forsections/sub-functions.Decisions may affectsections/sub-functions.
• Demonstrates experience in performance development, teaching/leading, mentoring and/or organization development. Instills appropriate behavior in others in support of Flex values.

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

What a typical day looks like:

· Create and support standard work and training practices.

· Update individual employee training tracking as necessary.

· Validate training effectiveness through the audit process.

· Train and coach the employees in the Trainer/Operator position to ensure confidence and success.

· Provide support and documentation expertise to CPI events and initiatives (edit standard work documentation, oversee training/retraining and provide suggestions on what training tools would be most effective) as necessary.

· Assure and conduct high quality, calibrated training across all sites.

· Assure and conduct uniform assimilation of equipment, processes and products within site.

· Partner in safety and quality training within the site.

· Develop themselves and others to support organizational readiness.

· Act as a liaison for “Best Practice” communication across the sites.

· Publish communications and updates through the established structure and network as necessary.

· Update area Training Boards on a weekly basis with pertinent information (Weekly Trainer schedules, updates, etc).

· Ability to manage projects and work in a cross functional team.

· Follows all policies, procedures, ergonomic standards and safety requirements directed by the department.

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

General Purpose:

Responsible for creating and assessing standard work instructions in the production area, and coaching, assisting and training the employees in their job responsibilities.

:

• Create and support standard work and training practices.
• Update individual employee training tracking as necessary.
• Validate training effectiveness through the audit process.
• Train and coach the employees in the Trainer/Operator position to ensure confidence and success for Flex
• Provide support and documentation expertise to CPI events and initiatives (edit standard work documentation, oversee training/retraining and provide suggestions on what training tools would be most effective) as necessary.
• Assure and conduct high quality, calibrated training across all sites.
• Assure and conduct uniform assimilation of equipment, processes and products within site.
• Partner in safety and quality training within the site.
• Develop themselves and others to support organizational readiness.
• Act as a liaison for “Best Practice” communication across the sites.
• Publish communications and updates through the established structure and network as necessary.
• Update area Training Boards on a weekly basis with pertinent information (Weekly Trainer schedules, updates, etc).
• Ability to manage projects and work in a cross functional team.
• Follows all policies, procedures, ergonomic standards and safety requirements directed by the department.

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

General Purpose:

Responsible for creating and assessing standard work instructions in the production area, and coaching, assisting and training the employees in their job responsibilities.

:

• Create and support standard work and training practices.
• Update individual employee training tracking as necessary.
• Validate training effectiveness through the audit process.
• Train and coach the employees in the Trainer/Operator position to ensure confidence and success for Flex
• Provide support and documentation expertise to CPI events and initiatives (edit standard work documentation, oversee training/retraining and provide suggestions on what training tools would be most effective) as necessary.
• Assure and conduct high quality, calibrated training across all sites.
• Assure and conduct uniform assimilation of equipment, processes and products within site.
• Partner in safety and quality training within the site.
• Develop themselves and others to support organizational readiness.
• Act as a liaison for “Best Practice” communication across the sites.
• Publish communications and updates through the established structure and network as necessary.
• Update area Training Boards on a weekly basis with pertinent information (Weekly Trainer schedules, updates, etc).
• Ability to manage projects and work in a cross functional team.
• Follows all policies, procedures, ergonomic standards and safety requirements directed by the department.

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement