Jobs at Fireblocks in United Kingdom, London

• Drive Go-to-Market Strategy: Define and execute precision GTM strategies for new and existing solutions, driving pipeline growth, adoption, and revenue.
• Craft Messaging & Positioning: Develop clear, compelling, and competitive value propositions that speak to global enterprises, financial institutions, and Web3 companies.
• Shape the Product Roadmap: Refine customer insights, track competitive trends, and engage closely with Product teams to influence innovation.
• Enable Global Sales Teams: Develop nuanced content and enablement strategies tailored for regions, buyer personas, and use cases.
• Create Best-in-Class Content: Produce solution briefs, case studies, presentations, videos, and whitepapers that elevate awareness and educate the market.
• Lead Product Launches: Develop strategies to bring new products and capabilities to market with precision and impact.
• Thought Leadership: Represent Fireblocks at industry events, webinars, analyst briefings, and customer engagements.
• Measure & Optimize Performance: Define KPIs, monitor adoption metrics, and refine strategies for continual market impact.

• 10+ years of Product Marketing experience with a focus on fintech, SaaS, cybersecurity, or blockchain industries.
• Industry Storytelling: Exceptional ability to simplify and elevate messaging for complex platforms within a highly dynamic ecosystem.
• Leadership: Experience building and leading teams, with a strong hands-on approach and willingness to roll up your sleeves.
• Market Expertise: Understanding of blockchain solutions, digital asset custody, treasury management, tokenization, and the evolving buyer ecosystem.
• Strategic & Tactical Agility: Entrepreneurial mindset with a track record of driving results through innovative strategies and flawless execution.
• Cross-Functional Influence: Proven ability to align Product, Sales, and Customer Success to deliver GTM excellence.
• Content Development: Strong writing, storytelling, and content creation skills to support marketing and enablement initiatives.
• Analytical Mindset: Ability to define success metrics and translate data into actionable insights.
• Passion for Blockchain: A deep interest in cryptocurrency, digital assets, and the blockchains powering global financial transformation.

You’ll be:

• Responsible for building and executing the payments sales strategy across EMEA
• Achieving monthly and quarterly revenue targets
• Working closely with Fireblocks BDRs and GTM Team
• Building and maintaining relationships with prospects and customers
• Prospecting, territory, and account planning
• Updating and maintaining the Fireblocks CRM

You’ll bring:

• Deep knowledge and experience of the Payments space in EMEA
• Enterprise software (SaaS) sales experience, selling into Payments
• Experience within financial services, cybersecurity, or cryptocurrency is preferred
• Experience formalizing and supporting the co-sell motion in working with technology partners is preferred
• An understanding of blockchain technology and cryptocurrency
• Track record of over-achievement in an enterprise sales position
• Entrepreneurial and relentless hunting attitude
• A willingness to prospect and qualify for new opportunities
• Thrives in a team-selling environment
• Fluent in English

What You’ll Do

• Drive Go-to-Market Strategy: Define and execute precision GTM strategies for new and existing solutions, driving pipeline growth, adoption, and revenue.
• Craft Messaging & Positioning: Develop clear, compelling, and competitive value propositions that speak to global enterprises, financial institutions, and Web3 companies.
• Shape the Product Roadmap: Refine customer insights, track competitive trends, and engage closely with Product teams to influence innovation.
• Enable Global Sales Teams: Develop nuanced content and enablement strategies tailored for regions, buyer personas, and use cases.
• Create Best-in-Class Content: Produce solution briefs, case studies, presentations, videos, and whitepapers that elevate awareness and educate the market.
• Lead Product Launches: Develop strategies to bring new products and capabilities to market with precision and impact.
• Thought Leadership: Represent Fireblocks at industry events, webinars, analyst briefings, and customer engagements.
• Measure & Optimize Performance: Define KPIs, monitor adoption metrics, and refine strategies for continual market impact.

What You’ll Bring

• 7+ years of Product Marketing experience with a focus on fintech, SaaS, cybersecurity, or blockchain industries.
• Industry Storytelling : Exceptional ability to simplify and elevate messaging for complex platforms within a highly dynamic ecosystem.
• Leadership : Experience building and leading teams, with a strong hands-on approach and willingness to roll up your sleeves.
• Market Expertise : Understanding of blockchain solutions, digital asset custody, treasury management, tokenization, and the evolving buyer ecosystem.
• Strategic & Tactical Agility : Entrepreneurial mindset with a track record of driving results through innovative strategies and flawless execution.
• Cross-Functional Influence : Proven ability to align Product, Sales, and Customer Success to deliver GTM excellence.
• Content Development : Strong writing, storytelling, and content creation skills to support marketing and enablement initiatives.
• Analytical Mindset : Ability to define success metrics and translate data into actionable insights.
• Passion for Blockchain : A deep interest in cryptocurrency, digital assets, and the blockchains powering global financial transformation.

You’ll be:

• Achieving monthly and quarterly revenue targets
• Working closely with the Fireblocks BDR and GTM Team
• Building and maintaining relationships with prospects and customers
• Prospect, territory, and account planning
• Updating and maintaining Fireblocks CRM

You’ll bring:

• Enterprise sales experience in software or institutional sales, selling into a relevant space of financial services, crypto, blockchain or fintech
• Understanding of blockchain technology and cryptocurrency
• Direct experience working within financial services, cybersecurity, or cryptocurrency is preferred
• Track record of over-achievement
• Entrepreneurial and relentless hunting attitude with a willingness to prospect
• Worked in a team selling environment

As, you will be a senior-level individual contributor responsible for driving Payments Product Adoption from onboarding to ongoing success. You will work closely with regional Payments CSMs, technical teams, and executive stakeholders to maximize key success metrics like Gross Dollar Retention (GDR), Net Dollar Retention (NDR), and NPS. Your expertise in payments workflows, industry best practices, and Fireblocks use cases will be critical in helping customers optimize their digital asset payment strategies.

• Drive post-sales payments success –across the customer lifecycle and journey in terms of onboarding, adoption, expansion, and retention efforts for payments customers.
• Drive Strategic KPIs – Improve GDR, NDR, and NPS through proactive engagement, design of operating processes, and CS optimization strategies.
• Stakeholder Management – Serve as a trusted advisor to payments executives, operations teams, and technical leads.
• Technical Enablement – Conduct technical workshops, deep-dive training, and solutioning sessions on Fireblocks payments capabilities.
• Executive Business Reviews (EBRs) – Lead data-driven reviews to showcase ROI and drive strategic alignment.
• Industry & Use Case Expertise – Leverage deep payments industry knowledge to consult on Fireblocks-specific payment flows.
• Cross-Functional Collaboration – Work closely with Product, Engineering, Sales, and Marketing to advocate for customer needs.

• 8-10 years of experience in Payments or Payments Consulting and customer success.
• Background in top-tier payments companies (e.g., Visa, Mastercard, Stripe, PayPal) or Big 4 consulting (Deloitte, PwC, EY, KPMG) specializing in Payments.
• Deep knowledge of payments infrastructure, cross-border transactions, stablecoin settlements, and institutional payment workflows.
• Fluency in payments vernacular – Familiarity with concepts like real-time payments, on/off ramps, PSPs, settlement layers, interchange fees, and compliance in digital assets.
• Strong experience in technical enablement and business stakeholder management, with the ability to simplify complex topics for diverse audiences.
• Proven ability to lead strategic business reviews and optimize customer success metrics.

Experience working in fast-paced, high-growth environments within fintech, crypto, or institutional payments.

You’ll be:

• Engaging with prospects via phone, personalized emails, and video conferencing.
• Identifying new accounts and qualifying new outbound and inbound sales opportunities.
• Working closely with Marketing to provide feedback on campaign performance, improve lead qualification, and lead scoring.
• Developing, testing and iterating outbound campaigns to drive new outbound opportunities.
• Partnering closely with Sales to strategically penetrate key accounts.
• Support the Sales Engineering team with product demonstrations
• Keeping detailed notes of activities and ensuring data cleanliness in Hubspot/Salesforce.
• Representing the company and educating prospects at trade shows, conferences, and private events. Some travel will be required.
• Based in our Moorgate office

You’ll bring:

• Prior BDR/SDR experience within the technology sector, ideally software but this is not a must..
• Experience building a pipeline by qualifying leads and developing opportunities.
• The initiative to seek out new ways of finding opportunities i.e. LinkedIn, Drift
• Ability to easily understand and pitch new products and technology, focusing on value prop.
• Natural curiosity and an eagerness to learn
• The ability to quickly adapt to change in a fast-paced environment
• Unafraid to fail and quickly owns up to it

We’d love for you to have financial services, fintech, blockchain, cybersecurity or crypto industry experience but it is not a requirement. We have a comprehensive onboarding and training program for all new employees.

• Become a trusted business partner to stakeholders, taking a genuine passion for their mission, and setting them up for success.
• Analyze operations and financial data to identify business insights and opportunities for process improvement.
• Recommend and develop operational process improvement initiatives in support of the business strategy.
• Implement new processes and programs that can boost team productivity.
• Provide ongoing operational process oversight and monitoring of process adherence and effectiveness.
• Breaking down complex problems and proposing thoughtful recommendations

• 4+ years in Customer Success Operations, Professional Services Operations, or Field/GTM Operations
• 2+ years in CS/PS/Sales tools experience - Salesforce required; Experience with Certinia, Planhat or other customer-focus technologies (Gainsight, Catalyst, etc.)
• Experience in an operational role with success in identifying and executing process and program improvements
• Proven track record to manage conflict, build consensus, and facilitating problem-solving and collaboration amongst cross-functional teams.
• Ability to also balance delivery of results, client management
• Strong observation, analytical, numerical reasoning, business acumen, and enablement skills.
• Ability to bring clarity and structure when managing fluid expectations and evolving demands.
• Strong written and verbal communication skills, with a track record of presenting to stakeholders
• Strong analytical thinker with an eye for detail and the ability to combine business understanding and technology
• Passion for problem-solving, with an ability to approach problems from multiple perspectives