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Client Solutions Manager jobs at Facebook in United Kingdom, London
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United Kingdom
London
8 jobs found
20.08.2025
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Facebook Strategic Partner Manager United Kingdom, England, London
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Be the strategic advisor to the partner’s business growth to accelerate long term revenue and future-proof the strategic direction of the partner. Identify and translate market opportunities and challenges into...
Description:
Strategic Partner Manager Responsibilities
- Be the strategic advisor to the partner’s business growth to accelerate long term revenue and future-proof the strategic direction of the partner
- Identify and translate market opportunities and challenges into a well-defined strategy that will accelerate the growth of the ecosystem in Europe, Middle East and Africa
- Act as CEO of the partnership - Unlock revenue and value through a thorough understanding of partner’s business models, positioning and risks
- Work with partners, across different stages of the partnership life cycle (emerging or established) to focus on their go-to-market plans with their clients, across WhatsApp, Instagram Direct and Facebook Messenger platforms
- Map the Messaging ecosystem to identify upcoming technological trends
- Provide thought leadership on the direction of Messaging and specifically Communication platform as a Service
- Collaborate with cross-functional teams to influence partner product development efforts both shorter term feature requests and long-term strategic roadmap
- Become a thought-leader and exhibit confidence in presenting Meta to C-suite executives
- Represent the team in events and evangelize the program to the industry and developer partners
- Drive product adoption and growth as well as provide on-going education about new and existing Meta marketing products, especially those that leverage Application Programming Interace (API) and other advanced technology
Minimum Qualifications
- 6+years experience in partnerships, product or sales roles
- Demonstrable understanding of how technology works, including an interest for Meta products and the digital marketing landscape
- Proven experience in working successfully with cross-functional peers and stakeholders, both internally and externally
- Demonstrable project management and quantitative analytical skills, including the building GTM (Go-To-Market) plans
- Experience leading and executing multiple projects in parallel
- Experience operating with high degree of autonomy
- Willingness to travel internationally
Preferred Qualifications
- Extensive experience in using data to come up with executive summaries and business cases that drive decision-making and investments
- Experience working directly with product team
- Experience working directly with engineering team
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07.05.2025
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Facebook Program Manager Global Legal Mail Process United Kingdom, England, London
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Manage the global legal mail intake process, collaborating with the facilities group to understand how the mail is routed, delivered, and processed. Influence and update triage rules for efficient sorting...
Description:
Program Manager, Global Legal Mail Process Responsibilities
- Manage the global legal mail intake process, collaborating with the facilities group to understand how the mail is routed, delivered, and processed.
- Influence and update triage rules for efficient sorting and routing of legal mail.
- Work closely with cross-functional teams to implement improvements to the mail intake process.
- Ensure that legal mail is forwarded to the correct legal department parties in a timely and efficient manner.
- Partner with XFN teams to ensure systems are set up for success, including working on automation, system upgrades, and migrations when necessary.
- Identify opportunities for automation and process improvements to reduce manual effort and increase efficiency in legal mail processing.
- Ensure systems are fully integrated and aligned to support routing and tracking of legal mail across the organization.
- Collaborate with the other program manager responsible for the process and operations of the legal mail program to ensure alignment of objectives and responsibilities.
- Coordinate with legal and other teams to ensure effective communication and handling of sensitive legal documents.
- Drive relationships across departments and act as a liaison between legal, facilities, and IT teams.
- Ensure timely delivery of mail and address any intake or routing issues, working with relevant stakeholders to resolve them quickly.
- Develop and maintain performance metrics and reporting to track the success of legal mail routing and intake processes.
- Provide regular updates to leadership on program status, challenges, and areas for improvement.
- Track compliance with internal and external mail handling regulations to ensure that processes are in line with organizational policies.
Minimum Qualifications
- 5+ years of experience in project or program management, with a focus on operations, systems integration, and process improvement.
- General knowledge of project management methodologies (Agile, Waterfall, etc.) and tools (JIRA, Asana, etc.).
- Demonstrated experience understanding of cross-functional collaboration and experience/familiarity how to work effectively with teams across departments.
- Experience with system setup, migration, and automation initiatives.
- Knowledge of legal mail, intake, and processing practices.
- Communication and interpersonal skills to collaborate with a variety of global teams and stakeholders.
- Problem-solving experience with ability to proactively identify and resolve issues.
- Bachelor’s degree in Business Administration, Legal Studies, Operations Management (or similar field), or equivalent work experience in lieu of a degree.
- Project management certification (PMP, Scrum Master, etc.).
Preferred Qualifications
- Experience working with legal or compliance teams within a large tech or multinational business.
- Familiarity with legal document management systems or similar tools.
- MBA is a plus.
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17.04.2025
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Facebook Software Engineering Manager - Product Generalist United Kingdom, England, London
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Be both highly technical and an effective people manager in a product domain. Lead teams that deliver on multiple projects of increasing dependencies in an ambiguous or high-impact area. Work...
Description:
Competitive Salary including the following benefits apply:Medical BenefitsDental BenefitsVision BenefitsPension BenefitsLife AssuranceChildcare BenefitsGym BenefitsTransport benefitsLaundry Benefit
Software Engineering Manager - Product Generalist Responsibilities
- Be both highly technical and an effective people manager in a product domain
- Lead teams that deliver on multiple projects of increasing dependencies in an ambiguous or high-impact area
- Work with your team and XFN partners to define and influence strategy
- Drive roadmap creation and execution
- Collaborate with various functions, drive engineering initiatives and have an impact at an organisational level
- Participate in technical design
- Measure the impact of your team and set clear expectations and goals
- Work effectively with XFN partners and stakeholders to set and achieve optimal outcomes
- Partner with leadership to influence and drive org design, contribution and prioritisation
Minimum Qualifications
- Proven track record of supporting technical teams
- Strong problem solving skills and background in coding
- Demonstrated ability to manage technical teams
- Knowledge of growing teams and/or organisations
- Experience supporting product engineering teams
- BS / MS in Computer Science (In lieu of degree, relevant work experience)
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16.04.2025
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Facebook Software Engineering Manager - Systems Generalist United Kingdom, England, London
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Be both highly technical and an effective people manager in an infrastructure domain. Lead teams that deliver on multiple projects of increasing dependencies in an ambiguous or high-impact area. Work...
Description:
Competitive Salary including the following benefits apply:Medical BenefitsDental BenefitsVision BenefitsPension BenefitsLife AssuranceChildcare BenefitsGym BenefitsTransport benefitsLaundry Benefit
Software Engineering Manager - Systems Generalist Responsibilities
- Be both highly technical and an effective people manager in an infrastructure domain
- Lead teams that deliver on multiple projects of increasing dependencies in an ambiguous or high-impact area
- Work with your team and XFN partners to define and influence strategy
- Drive roadmap creation and execution
- Collaborate with various functions, drive engineering initiatives and have an impact at an organisational level
- Participate in technical design
- Measure the impact of your team and set clear expectations and goals
- Work effectively with XFN partners and stakeholders to set and achieve optimal outcomes
- Partner with leadership to influence and drive org design, contribution and prioritisation
Minimum Qualifications
- Proven track record of supporting technical teams
- Experience supporting infrastructure engineering teams
- Strong problem solving skills and background in coding
- Demonstrated ability to manage technical teams
- Knowledge of growing teams and/or organisations
- BS / MS in Computer Science (In lieu of degree, relevant work experience)
About Meta
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These jobs might be a good fit
15.04.2025
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Facebook Technical Program Manager WhatsApp United Kingdom, England, London
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Identify problems that require solving. Build out and evangelize a compelling long-term technical vision to achieve business success. Scope problems with a cross-organizational view and translate complex technical details into...
Description:
As a Technical Program Manager on the WhatsApp team, you will play a key role driving engineering execution, solving complex technical problems, helping to deliver features and infrastructure that power WhatsApp's products. You will tackle meaningful challenges of scale, reliability, efficiency, privacy, and security while delivering a delightful, simple user experience to a global user base.
Technical Program Manager, WhatsApp Responsibilities
- Identify problems that require solving. Build out and evangelize a compelling long-term technical vision to achieve business success.
- Scope problems with a cross-organizational view and translate complex technical details into simple-to-understand communications, while also serving as the golden thread across teams to drive alignment and create cohesion.
- Define the technical program or platform strategy, and build a plan with technical dependencies and balance trade-offs to deliver desired outcomes
- Drive end-to-end execution and delivery of technical programs from ideation, technical and data analysis, system design, development, testing, and implementation and post-implementation
- Drive cross-organization dependencies and alignment, collaborate on success-metrics, and communicate program status with stakeholders to ensure progress on goals
- Drive adoption of technologies, often across disparate components of the product and/or infrastructure technical stack, while thinking through how to take current technology to the next level in effective and efficient ways
- Look ahead to identify risks and issues in advance where possible, and proactively Investigate, analyze, work hands-on, and partner with cross-functions to mitigate and solve those
Minimum Qualifications
- B.S. in Computer Science or a related technical discipline, or equivalent experience.
- Experience delivering tech programs or products from inception to delivery.
- Knowledge of user needs, gathering requirements, and defining scope.
- Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership.
- Communication experience and experience working with technical management teams to develop systems, solutions, and products.
- Organizational, coordination and multi-tasking experience.
- Analytical and problem-solving experience with large-scale systems.
- Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones.
Preferred Qualifications
- Experience with developing Trust, Safety, Integrity, Legal, or Regulatory technology solutions
- Experience in building or managing system software components for messaging systems or cloud infrastructure in a large scale environment
- Experience with disambiguating technical complexities and cross-functional collaboration into execution plans and operating models
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15.04.2025
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Facebook Product Marketing Manager United Kingdom, England, London
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Support market assessment, quantitative analysis, qualitative feedback, to help represent the requirements of the market internally with Product Management and Engineering. Understand advertiser needs/requirements and product risk areas in order...
Description:
The Product Marketing Manager will be responsible for driving market requirements and go-to-market plans for Meta’s solutions across our advertiser interfaces for all advertisers using our platform. This includes assessing market needs, conducting research to influence new product development, evaluating approaches to mitigate product risks, owning go-to-market strategy and identifying opportunities to improve existing products. The ideal candidate will have proven experience in cross-functional collaboration, analytical, and communication skills, as well as the capacity to manage multiple concurrent projects with ambiguity.
Product Marketing Manager Responsibilities
- Support market assessment, quantitative analysis, qualitative feedback, to help represent the requirements of the market internally with Product Management and Engineering
- Understand advertiser needs/requirements and product risk areas in order to prioritize recommendations to product, engineering, and design teams for new and existing products
- Contribute to cross-functional projects across Meta that build new innovative solutions for advertisers/marketers to ensure that products and solutions are incorporated into the platform in a consistent and strategic manner
- Ensure the right level of alignment, consistency and flexibility in approach across regional and vertical teams, with the goal of scaling impact while meeting market-specific needs
- Own go-to-market strategy for a portfolio of products and solutions by contributing to cross-functional work to develop client communications, product documentation, and positioning
- Contribute to successful go-to-market activations across multiple internal sales and partnerships teams to help craft effective messaging for a variety of audiences and internal go-to-market teams
Minimum Qualifications
- 2+ years professional experience in technology or internet technology, strategic marketing, product management, or management consulting
- Experience collaborating across cross-functional teams and enrolling the necessary leadership support to drive resolution in the context of competing perspectives
- Analytical, data driven decision-maker with experience using deductive reasoning to simplify and communicate complex issues
- Organizational and people skills and experience setting priorities, problem-solving, multitasking and working independently in a dynamic, rapidly changing workplace
- Communication experience that is effective with technical, business, and external stakeholders
- Bachelor's Degree in Business, Marketing or Creative discipline
Preferred Qualifications
- MBA or other relevant advanced degree
- Experience in a product marketing capacity (partnering closely with product management, product marketing and/or engineering to represent market/customer requirements and supporting product launches)
- Experience with go-to-market for products with global reach end-to-end, including sales enablement and authoring positioning/narrative
- Experience in the advertising/marketing space with online media related products
About Meta
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08.04.2025
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Facebook Technical Program Manager London United Kingdom, England, London
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Develop and manage end-to-end technical product solutions and ensure on-time delivery. Manage and own cross-functional products and programs execution in a matrix organization. Drive and influence technical and product strategy,...
Description:
Responsibility and Privacy org tackles some of the most challenging issues in regulatory, compliance and privacy areas. The work we do in this space is extremely critical for Meta to stay complaint with different regulatory requirements across the globe, increase the revenue through fair advertising practices and build proactive solutions to continue to meet all our obligations. As a TPM in the R&P Infra team, you will be challenged with handling unique problems in the areas of capacity planning, reliability and efficiency. You will also play a critical role in some of the mission critical X-org or Meta wide initiatives.
Technical Program Manager (London) Responsibilities
- Develop and manage end-to-end technical product solutions and ensure on-time delivery.
- Manage and own cross-functional products and programs execution in a matrix organization.
- Drive and influence technical and product strategy, proactively identify risks and develop mitigation strategies, align on priorities, and set direction for a broadly cross-functional area.
- Help define the roadmap and long-term strategy of the teams that you are working with.
- Design measurements to track impact and drive internal process improvements.
- Articulate the technology, requirements, goals and milestones of your team.
- Collaboratively define the vision for building Meta-scale, state-of-the-art, global products.
- Develop and manage end-to-end project plans to ensure on-time delivery, provide day-to-day coordination, and quality assurance for tasks.
- Move fast in a flat organization by working in concert with technical program managers, product managers and engineers across Meta to establish a shared vision for improving execution and building solutions.
- Ongoing communication of planning, project status, issues and risks in a timely fashion to stakeholders.
- Help drive product decisions to align with higher company initiative.
- Establish shared goals with product teams across the company to build alignment across multiple cross-functional teams and to build and scale products for Meta.
Minimum Qualifications
- B.S. in Computer Science or a related technical discipline, or equivalent experience.
- 10+ years of software engineering, systems engineering, hardware engineering, or technical product/program management experience.
- Experience driving and delivering complex tech programs or products from inception to delivery.
- Experience defining strategic direction and identifying new opportunities for impact amongst products, platforms and programs.
- Knowledge of user needs, gathering requirements, and defining scope.
- Experience operating autonomously across multiple teams and functions, demonstrated critical thinking, and thought leadership.
- Communication experience at executive level and experience influencing senior leadership and technical management teams to develop systems, solutions, and products.
- Organizational, coordination and multi-tasking experience.
- Analytical and problem-solving experience with large-scale systems.
- Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones.
- Experience working with product teams to build and deliver end-to-end customer focused products with technical knowledge of the underlying platforms and technologies.
About Meta
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These jobs might be a good fit
Share
Be the strategic advisor to the partner’s business growth to accelerate long term revenue and future-proof the strategic direction of the partner. Identify and translate market opportunities and challenges into...
Description:
Strategic Partner Manager Responsibilities
- Be the strategic advisor to the partner’s business growth to accelerate long term revenue and future-proof the strategic direction of the partner
- Identify and translate market opportunities and challenges into a well-defined strategy that will accelerate the growth of the ecosystem in Europe, Middle East and Africa
- Act as CEO of the partnership - Unlock revenue and value through a thorough understanding of partner’s business models, positioning and risks
- Work with partners, across different stages of the partnership life cycle (emerging or established) to focus on their go-to-market plans with their clients, across WhatsApp, Instagram Direct and Facebook Messenger platforms
- Map the Messaging ecosystem to identify upcoming technological trends
- Provide thought leadership on the direction of Messaging and specifically Communication platform as a Service
- Collaborate with cross-functional teams to influence partner product development efforts both shorter term feature requests and long-term strategic roadmap
- Become a thought-leader and exhibit confidence in presenting Meta to C-suite executives
- Represent the team in events and evangelize the program to the industry and developer partners
- Drive product adoption and growth as well as provide on-going education about new and existing Meta marketing products, especially those that leverage Application Programming Interace (API) and other advanced technology
Minimum Qualifications
- 6+years experience in partnerships, product or sales roles
- Demonstrable understanding of how technology works, including an interest for Meta products and the digital marketing landscape
- Proven experience in working successfully with cross-functional peers and stakeholders, both internally and externally
- Demonstrable project management and quantitative analytical skills, including the building GTM (Go-To-Market) plans
- Experience leading and executing multiple projects in parallel
- Experience operating with high degree of autonomy
- Willingness to travel internationally
Preferred Qualifications
- Extensive experience in using data to come up with executive summaries and business cases that drive decision-making and investments
- Experience working directly with product team
- Experience working directly with engineering team
About Meta
Show more
These jobs might be a good fit
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