Jobs at F5 in Saudi Arabia, Riyadh

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

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Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting .

Responsibilities

• The role will be focused on Enterprise accounts in KSA, namely Energy and Utilities.

• You will act as an expert and team leader for our KSA Enterprise sales team.

• You will be primary point-of-contact for these major accounts.

• Maintaining contact with account at a high, executive level, focusing on the strategic nature of the relationship.

• Sells the organization’s products or services to and maintains relationships with existing accounts. Responsible for expanding and retaining named accounts while ensuring ongoing customer service.

• Responsible for identifying and qualifying long-term and short-term business opportunities and pro-actively identifying and addressing competitive threats

• Prepares formal proposals and presentations, presents to all levels of the organization including executives, leads negotiations, coordinates complex decision making processes and overcomes objectives to closure, and closes sales in a professional and effective manner

• Responsible for significant key partner relationship management and development. Facilitate executive-level relationships between the customer, F5 and its partners including; facilitating communication on strategic and tactical issues and maintaining continuity

• Maintain up-to-date knowledge of industry trends, technical developments and government regulations that effect target markets

• Must understand organization’s business needs, develop application of products and services and communicate how F5’s technical value added solutions will address those needs

• Research and develop lists of potential customers within an organization; regularly follow-up on leads and developing leads, and act to close deals

• Determine market strategies and goals for each product and service; understanding the strategies, goals and objectives of named accounts

• Assume a leadership role in coordinating account strategy and tactics for sales support team (inside sales, systems engineering, sales management)

• Assume full responsibility for accurate sales forecasting by demonstrating in depth knowledge of sales cycles from initial contact through the procurement process, ensure Salesforce is utilized appropriately and maintained on a regular basis

• Develop and maintain detailed account profiles including organizational charts for all accounts to be reviewed by management on a quarterly basis

• Develops strategy for sustained management and success of business and coordinates resources to ensure goals are met

• Provides regular updates to senior sales and operations staff concerning account issues, financial status

• Meet and exceed sales quotas and revenue goals

• Considered a trusted resource by customer base and an expert in the field

• Has credibility to influence at senior levels within named account e.g. SeniorExecutive/Board/Chair

• Perform other related duties as assigned.

Qualifications

• work experience in a relevant customer set

• Good understanding of Enterprise tender processes

• Experience with team leadership, mentoring and coaching others

• Bachelors degree preferred

• Requires specialized knowledge in networking products, preferably those of F5

• Experience with Internet related software or systems

• Excellent negotiation and closing skills

• Excellent solution selling and presentation abilities

• Excellent client interfacing and customer-focused approach

• Ability to provide and work from a home office located within the territory

Job may be performed on-site at a customer facility or data center, or in an office environment sitting at a desk or computer table. Duties require the ability to utilize a computer, communicate over the telephone, and read printed material. Duties require the ability to travel up to 60% via automobile and airplane, and may require being on call periodically and working outside normal working hours (evenings and weekends)

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

• Drive AI-related sales for F5 across the MEA region, focusing on organizations deploying or planning investments in NVIDIA or similar DPU/GPU-based AI infrastructure.

• Identify and develop opportunities where F5’s AI portfolio, including BNK (BIG-IP Next for Kubernetes), can play a critical role in securing and scaling AI workloads in modern and containerized environments.

• Target strategic AI initiatives across the region, especially in sectors such as government, defense, telecom, smart cities, and national data infrastructure

• Build and expand strategic relationships with ecosystem players, including cloud service providers, AI hardware vendors (e.g., NVIDIA), national AI bodies, and AI-focused partners.

• Leverage your existing network to open doors and position F5 in early-stage AI projects where our solutions can add value.

• Work closely with internal teams, including Sales Engineering, Product, Partner, and Marketing, to develop strategic account plans and value-driven proposals.

• Maintain a strong pipeline of AI-related opportunities across the region and deliver on ambitious sales goals aligned with F5’s AI growth strategy.

• Represent F5 at key AI summits, partner forums, and national digital transformation events, acting as the regional face of F5’s AI strategy.

• 8–10+ years of enterprise sales experience, ideally with a mix of infrastructure, AI, or security solutions, with a clear record of hunting and closing large, strategic deals.

• Strong understanding of AI infrastructure, including LLMs, GPUs/DPUs, Kubernetes, and AI/ML security challenges.

• Proven experience working with or alongside AI ecosystem players such as cloud providers, chipset vendors (NVIDIA or similar), and national AI or digital transformation entities.

• A robust network across Gulf-based AI alliances, infrastructure leaders, or government innovation programs.

• Experience in engaging C-level stakeholders, including CIOs, Chief AI/Data Officers, and transformation leaders.

• Familiarity with F5 products is a plus, especially BIG-IP Next, NGINX, XC, BNK, and AI Gateway.

• Fluent in English; Arabic is a strong advantage.

• Based in Riyadh, with the flexibility to travel across the MEA region.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

• The role will have a focus on customers from Fintech & FSI customers, in addition to a mixture of Enterprise customers in KSA.
• You will be primary point-of-contact for these major account.
• Maintaining contact with account at a high, executive level, focusing on the strategic nature of the relationship.
• Sells the organization’s products or services to and maintains relationships with existing accounts. Responsible for expanding and retaining named accounts while ensuring ongoing customer service.
• Responsible for identifying and qualifying long-term and short-term business opportunities and pro-actively identifying and addressing competitive threats
• Prepares formal proposals and presentations, presents to all levels of the organization including executives, leads negotiations, coordinates complex decision making processes and overcomes objectives to closure, and closes sales in a professional and effective manner
• Responsible for significant key partner relationship management and development. Facilitate executive-level relationships between the customer, F5 and its partners including; facilitating communication on strategic and tactical issues and maintaining continuity
• Maintain up-to-date knowledge of industry trends, technical developments and government regulations that effect target markets
• Must understand organization’s business needs, develop application of products and services and communicate how F5’s technical value added solutions will address those needs
• Research and develop lists of potential customers within an organization; regularly follow-up on leads and developing leads, and act to close deals
• Determine market strategies and goals for each product and service; understanding the strategies, goals and objectives of named accounts
• Assume a leadership role in coordinating account strategy and tactics for sales support team (inside sales, systems engineering, sales management)
• Assume full responsibility for accurate sales forecasting by demonstrating in depth knowledge of sales cycles from initial contact through the procurement process, ensure Salesforce is utilized appropriately and maintained on a regular basis
• Develop and maintain detailed account profiles including organizational charts for all accounts to be reviewed by management on a quarterly basis
• Develops strategy for sustained management and success of business and coordinates resources to ensure goals are met
• Provides regular updates to senior sales and operations staff concerning account issues, financial status
• Meet and exceed sales quotas and revenue goals
• Considered a trusted resource by customer base and an expert in the field
• Has credibility to influence at senior levels within named account e.g. SeniorExecutive/Board/Chair
• Perform other related duties as assigned.

• Significant directwork experience in a relevant customer set
• Good understanding of Enterprise tender processes
• Bachelors degree preferred
• Requires specialized knowledge in networking products, preferably those of F5
• Experience with Internet related software or systems
• Excellent negotiation and closing skills
• Excellent solution selling and presentation abilities
• Excellent client interfacing and customer-focused approach
• Ability to provide and work from a home office located within the territory

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

We currently have an opportunity for a talented Solutions Engineer (SE) to join our KSA organisation . This is a sales and technical role with focus on customer/partners and is part of the sales organization. The SE’s primary responsibility is to support the sales team with technical skills and provide technical knowledge around F5 solutions to our customers. To be effective, an SE needs to have excellent technical skills and knowledge on both F5 products and the “eco-system” that we work in. Fear not, we do provide training and certification to keep abreast with these critical skills!

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Primary Responsibilities:

• Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.

Global Responsibilities

• Provides complex design and systems engineering configurations
• Partners with product development and product management to assist with Change Request (CR) and Customer Special Request (CSR) cases
• Maintains a high level of technical knowledge of F5 and the relevant industry
• Utilize the F5 Sales Strategy and Solution Messaging to identify solutions for customer business objectives
• Participate in the development and support of presentations for customers and partners
• Clearly articulate technical elements of the F5 value proposition to customers and partners
• Maintain knowledge of competitive landscape and share knowledge with CAT team
• Contribute to the creation of case studies, white papers, and media articles for customers and/or partners
• Foster a collaborative, team-based environment, sharing best practices and building lasting relationships
• Effectively negotiate and pursue conflict resolution
• Actively utilize SE tools: SalesForce.com, Idea, EDGE, Mainstreet and other SE readiness programs
• Partner with sales team to maintain detailed account profiles including organizational charts, customer products, strategy and technology needs
• Understand and effectively utilize F5 organizational resources
• Consistently provide world-class customer service during pre-sales, implementation, and post-sales activities
• Lead strategic (organizational) opportunities
• Well developed SME focus for one technology
• Deliver customized product presentations using an advanced solution-based sales approach
• Proactively provide consultative support
• Create customer documentation for POC
• Understand business requirements involved with technical account strategy
• Work effectively with Engineering, Product Development, and Technical Support organizations
• Solve problems independently and creatively
• Perform other related duties as assigned

Channel support activities include:

• Support F5 channel partner sales initiatives
• Provide channel partners sustainable training on F5 solutions and competitive differentiation
• Provide channel partners technical expertise and oversight as required
• Proactively provide consultative support
• Work in collaboration with Channel and Sales management to establish channel partners and to qualify partner’s ability to sell F5 solutions

Post sales activities include:

• Understand and follow escalation process
• Partner with the F5 Technical Support and customers/partners to resolve issues

Qualifications

• Multiple years of related experience working withinCloud, Security,Application Delivery, NetworkInfrastructure, DevOps,SaaS, IaaS or PaaS environments.

• Strong presentation,communication, account management (pre-sales) skills
• Significant experience and a number of years pre-sales / SystemsEngineering expertise
• BS/BA or equivalent work experience
• F5 core product experience or relevant experience in key competitor offerings required
• In-depth industry knowledge and understanding of F5 technologies, solutions and product offerings strongly preferred
• Advanced written and oral communication skills
• Firstclass presentationskills
• Effective written and oral communication skills
• Experience with MS office suite or Works
• Fluent verbal and writing skills in Arabic and English

Physical Demands and Work Environment

• The role is hybrid based between Riyadh office / home office
• While we encourage remote/virtual meetings, the nature of the role requires travel
• This is a self-driven role, so career growth anddevelopment are availableat every stage of your career

• The position reports to the SE Manager based in Riyadh, KSA
• Competitive pay, , and cool perks

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

• Provide basic technical guidance to customers onsite and/or remotely regarding the implementation, configuration and maintenance of the F5 products independently or with a team
• Perform as key contributor for problem identification, systems architecture definition, solution design, implementation, testing, client training, deployment, troubleshooting and documentation
• Maintain working proficiency in F5 products and technologies through self-directed and formal training
• Identify additional product/services opportunities in customer organization
• Recognize when technical assistance is needed and take proper steps to ensure quick response and resolution.

• Perform basic engagement management activities including schedule monitoring, project status update reports, and expectation management for the delivery of work products and associated risks
• Manage customer interaction and engagement over the course of the assigned projects; escalate to management if needed.
• Engage with multiple F5 teams including but not limited to F5 Support, F5 Product Sales, and F5 Professional Services Sales
• May participate in sales and proposal presentations in addition to completing ongoing team account activities

• Participate in shadowing activities as needed.
• Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
• Performs other related duties as assigned.

Knowledge, Skills and Abilities

• Proven experience to work as part of a team of Engineers and to deliver one or several projects simultaneously.
• Self-starter and able to work independently, while also able to share responsibilities, ideas and other information.
• Demonstrated understanding of technologies such as firewalling, application availability and security, web gateways,authentication/authorization,encryption, VPN’s and network architecture.
• Demonstrated ability to articulate and transfer complex ideas to a wide audience through both verbal and written communication.
• Self-motivated and adaptable to changing environments.
• Demonstrated strong written communication, presentation writing, and project scoping and technical documentation skills.
• Experience managing multiple concurrent network and/or security projects, preferred.

• Working knowledge of, and proficiency in, F5 ADC and industry standard technologies and products: Firewalls, WAFs, Routing, Switching, Multi-Tier Applications
• Knowledge of common networking concepts with a thorough understanding of Ethernet, IP (IPv4 and IPv6), TCP, and UDP.
• In-depth knowledge of the HTTP protocol and related technologies, such as HTML, XML, JSON, AJAX, and JavaScript.
• Working knowledge of Linux, UNIX, and Windows variants.
• Knowledge of DNS related tools and technologies: BIND, named
• Working knowledge of cryptographic concepts and implementations: OpenSSL, DNSSEC, SSL/TLS, PKI, IKE
• Working knowledge of AAA related technologies: Active Directory (AD), LDAP, NTLM, Kerberos, SAML, RADIUS, DIAMETER, and TACACS. VPN and tunneling technologies: IPsec, SSL, PPTP, GRE, MPLS IIS, Apache, WebSphere, WebLogic, Oracle or similar web and application platforms.

• Scripting and development experience in such areas asF5 iRules, Unix Shell, Perl, Python, C, C++, C#.
• Scripting and development experience in web technologies in such areas as: Javascript, JSP, PHP, .NET, Node.js

• In depth, admin level, knowledge of Linux/UNIX (RHEL, CENTOS, SUSE, Solaris)
• Proficiency in scripting using one of the following languages: Groovy, Bash, Perl or Java script
• CCNP, CCIE, or mid to high level systemsadministration/securitycertifications a plus
• Knowledge in at least one of the following web and application servers (Apache, Tomcat, WebLogic)
• Knowledge of SQL and databases (Oracle, MySQL MSSQL)

• Deep understanding of advanced technical concepts of mobile networks, mobile architecture’s, routing, 3GPP and LTE networks.

• Red Hat Certified Engineer — RHCE – a strong plus

Qualifications

• BS/BA degree or equivalent work experience.
• Minimum of 5 years of relevant experience, with a focus on architecture and design of network or systems infrastructure, performance and management
• At least 2 years of experience in customer-facing positions as a professional services consultant or engineer, preferred.

Physical Demands and Work Environment

• Job may be performed on-site at a customer facility or data center, or in an office environment sitting at a desk or computer table. When not on-site at customer location, the position may be remote or at nearest F5 office.
• Duties require the ability to utilize a computer / laptop, communicate over the telephone, and read printed material.
• Job requires the ability to lift up to 50 lbs.
• Duties require the ability to travel up to 70% via automobile and airplane, and may require periodically outside normal working hours (evenings and weekends).

Background Screening

This role involves customer facing engagements and may be subject to additional background check requirements per customer requests. All screenings and results will be subject to applicable law and F5 policies, and may be used to determine work assignment or further employment eligibility.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

This role requires

Customer Success & Value Generation

• Ensure customers maximize the value of their F5 investment by fully utilizing licenses, adopting new use cases, and achieving strategic outcomes.
• Guide customers through key milestones, including onboarding, deployment, upgrades, and adoption of BIG-IP, NGINX, and hybrid/multi-cloud environments.
• Increase renewal rates, reduce churn, and drive business growth through advocacy and reference-ability.
• Promote available resources and communities to encourage efficient product utilization and engagement.
• Act as a trusted advisor, addressing improvement requests and resolving critical issues.

Leadership & Collaboration

• Partner with account teams and internal stakeholders to develop strategies, overcome customer pain points and create success plans that drive & optimize renewals.
• Support customers' cloud and multi-cloud strategies , offering guidance and resources to align with their business goals.
• Manage relationships across teams to streamline onboarding, training, and renewal activities while identifying cross-sell and up-sell opportunities.
• Maintain accurate and consistent updates in the CRM system, documenting business objectives and success metrics.
• Advocate for customers within sales, product, and support organizations, ensuring alignment with their needs and goals.

Industry Knowledge

• Drive the customer journey by identifying engagement opportunities and delivering tailored success plans.
• Use customer usage data and health indicators to develop actionable strategies for growth and renewal.
• Leverage expertise in BIG-IP, NGINX, and distributed cloud solutions to address customer challenges effectively.

Critical Thinking & Results

• Analyze customer data to create measurable success plans and provide feedback to product teams, influencing roadmap improvements.
• Champion Customer Success by contributing to tools, systems, and best practices.
• Ensure alignment with company ethics and policies while performing additional related duties as assigned.

• Experience in a customer-facing role within the technology industry, with proficiency in BIG-IP, NGINX, cloud-based solutions, and multi-cloud environments.
• Ability to distill complex technical and business concepts into clear, actionable insights.
• Proven ability to build lasting customer relationships and drive revenue growth.
• Strong communication, presentation, and problem-solving skills with a collaborative and proactive approach.
• Resilience under pressure with excellent time management and focus on delivery.
• Availability to travel up to 25% within your home region, including occasional out of country trips.

Qualifications

• 5+ years of experience delivering technology and business outcomes in Customer Success or a related role, with a Bachelor’s degree; or 5+ years with a Master’s degree.
• Degree in Computing, Business, Information Technology, or equivalent professional experience preferred.
• Deep understanding of BIG-IP, NGINX, and/or experience in comparable technologies or solutions within the industry, such as load balancing, application delivery, security, or cloud networking platforms.
• Fluent written and verbal comminution skills inArabicis required. Fluency in English is also extremely beneficial.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.