Data Analyst - Business Intelligence jobs at F5 in Mexico, Guadalajara

• Utilize sales enablement tools and technology to efficiently and effectively manage fast paced sales response motions for a high volume of mid-market green and white space accounts
• Execute inbound and outbound sales motions focused on quickly converting customers from anonymous to active
• Follow up on Marketing generated leads using data for opportunistic solution selling
• Partner with Marketing to provide a feedback loop for continuous lead generation campaign improvement and optimization
• Work onsite at F5’s Digital Sales Center to help build a culture of collaboration and learning to create an industry leading Digital Sales organization
• Be the first contact point for many customers and deliver a strong first impression to set the foundation for long term customer relationship
• Core sales skills related to initiating conversations, uncovering basic needs, connecting needs to high level F5 solution potential and driving interest in continued discussion with sales team members
• Communicate and engage through virtual video conferencing and navigate phone systems, voicemail systems, front desk operators and administrative assistants to reach intended contacts
• Learn to identify the right leads at the right companies by using prospecting tools
• Effectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. PANT (Pain, Authority, Need, and Timeline)
• Position competitive offerings and solutions in the context of customer needs and experiences
• Meet and exceed monthly revenue targets by scheduling highly qualified meetings with technical leaders in the area
• Be an evangelist for F5 and stay up to date with competitive product offerings

• Fluent speaking, writing and reading in Spanish and English a requirement
• Have 1-2 yrs of sales experience
• You exhibit qualities of overachievement, self-motivation, good teamwork, and positive attitude
• Previous business development work experience or college degree is great - the more interesting the better!
• Strong verbal and written communication skills
• Sales experience in a technology company is a huge bonus
• Ability to manage processes and capture data in Salesforce.com
• Ability to work with others to reach team-based goals
• Knowledge of Microsoft Office product suite and messaging environment to interact with team members

• Accountability – Holding self and others accountable for keeping commitments and delivering the best possible performance
• Authenticity – Showing a genuine, accessible, and caring side that builds trust, mutual support, and credibility in all appropriate directions.
• Communication – Ensuring that communications channels are open that information and ideas are flowing in all appropriate directions
• Excellence Orientation – Striving to be the best that one can be and to maximize one’s own potential in helping F5 succeed.
• Teamwork – Working in concert with others and creating group synergy in pursuit of collective goals.
• Business Savvy – Demonstrating solid knowledge of business and industry practices, and otherwise showing a command of business fundamentals.
• Innovation – Creating and supporting an environment that is conducive to innovation and new ways of doing things
• Strategic Thinking – Demonstrating a big picture perspective and ability to consider all relevant information when making business decisions.

• Duties are performed in a normal office environment while sitting at a desk or computer table.
• Duties require the ability to utilize a computer, communicate over the telephone, and read printed material.
• Duties may require being on call periodically and working outside normal working hours (evenings and weekends).

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

• Utilize sales enablement tools and technology to efficiently and effectively manage fast paced sales response motions for a high volume of mid-market green and white space accounts
• Execute inbound and outbound sales motions focused on quickly converting customers from anonymous to active
• Follow up on Marketing generated leads using data for opportunistic solution selling
• Partner with Marketing to provide a feedback loop for continuous lead generation campaign improvement and optimization
• Work onsite at F5’s Digital Sales Center to help build a culture of collaboration and learning to create an industry leading Digital Sales organization
• Be the first contact point for many customers and deliver a strong first impression to set the foundation for long term customer relationship
• Core sales skills related to initiating conversations, uncovering basic needs, connecting needs to high level F5 solution potential and driving interest in continued discussion with sales team members
• Communicate and engage through virtual video conferencing and navigate phone systems, voicemail systems, front desk operators and administrative assistants to reach intended contacts
• Learn to identify the right leads at the right companies by using prospecting tools
• Effectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. PANT (Pain, Authority, Need, and Timeline)
• Position competitive offerings and solutions in the context of customer needs and experiences
• Meet and exceed monthly revenue targets by scheduling highly qualified meetings with technical leaders in the area
• Be an evangelist for F5 and stay up to date with competitive product offerings

• Fluent speaking, writing and reading in Spanish and English a requirement
• Have 1-2 yrs of sales experience
• You exhibit qualities of overachievement, self-motivation, good teamwork, and positive attitude
• Previous business development work experience or college degree is great - the more interesting the better!
• Strong verbal and written communication skills
• Sales experience in a technology company is a huge bonus
• Ability to manage processes and capture data in Salesforce.com
• Ability to work with others to reach team-based goals
• Knowledge of Microsoft Office product suite and messaging environment to interact with team members

• Accountability – Holding self and others accountable for keeping commitments and delivering the best possible performance
• Authenticity – Showing a genuine, accessible, and caring side that builds trust, mutual support, and credibility in all appropriate directions.
• Communication – Ensuring that communications channels are open that information and ideas are flowing in all appropriate directions
• Excellence Orientation – Striving to be the best that one can be and to maximize one’s own potential in helping F5 succeed.
• Teamwork – Working in concert with others and creating group synergy in pursuit of collective goals.
• Business Savvy – Demonstrating solid knowledge of business and industry practices, and otherwise showing a command of business fundamentals.
• Innovation – Creating and supporting an environment that is conducive to innovation and new ways of doing things
• Strategic Thinking – Demonstrating a big picture perspective and ability to consider all relevant information when making business decisions.

• Duties are performed in a normal office environment while sitting at a desk or computer table.
• Duties require the ability to utilize a computer, communicate over the telephone, and read printed material.
• Duties may require being on call periodically and working outside normal working hours (evenings and weekends).

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

About our Job Postings:

When applying for any of the roles in F5, please note, our ideal candidate is not necessarily someone who meets all the posted requirements. In fact, this is just a representative of how we know the job has been done in the past. We would love to talk to you even if you don’t check all the boxes here, but believe you bring your own unique capabilities that can be utilized to ensure the success of the role and the organization.

What you’ll do:

• Articulate theF5 product strategy, messaging,and positioning F5 Distributed Cloud's value proposition and solutions for customer business objectives
• Provide technicalexpertise through sales presentations, solution designs, solutiondemonstrations, proofsofconcept by variousmediums: in-person, virtual presentations, white boarding etc.
• Determine viability of opportunity and map out organizational structure.
• Drive the sales process in partnership with the Account Manager, by identifying the Technical Decision Maker, getting their technical validation, support, andsponsorship.
• Consistently provide world-class customer service through the customer life cycle.
• Work collaboratively with internal technical andsales resources,share best practices,updates, offer andseek expertise as the need arises in various opportunities.

How you’ll do it:

• Experience in secure Cloud architectures in: AWS, Azure, GCP or other public clouds
• CI/CD experience (automate build and test pipelines with GitOps, Jenkins, etc.)
• Experience with multi-cloud design
• Experience with cloud instrumentation and configuration management tools for deployment such as GKE, Kubernetes, Terraform, Ansible, etc.
• Experience with monitoring tools such as Prometheus, Datadog and Grafana
• Experience in software development in Go, Python, Ruby, scripting, languages

What you’ll bring:

• 8 + years of related industry experience
• BS/BA or equivalent work experience
• Familiarity/experiencewith F5 or similarindustry solutiondeployment a plus
• Relevant certifications a plus

What you’ll get:

• The nature of the role could require travel up to 50% of the time, and working across time zones
• This is a self-driven role, so career growth anddevelopment is availableat every stage of your career.
• Competitive pay, , and cool perks
• Tuition assistance for professional development
• , strong interest groups

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Key Responsibilities:

• Analyze and synthesize customer feedback using tools such as SQL, Tableau, Power BI, or similar platforms. Translate complex data into compelling visual stories that influence stakeholder decision-making and drive action.
• Identify trends and opportunities through customer data, surveys, direct feedback, and internal insights to recommend both short-term improvements and long-term strategic initiatives.
• Build scalable frameworks and methodologies for categorizing and evaluating customer sentiment across the customer journey, ensuring consistent prioritization of insights.
• Use predictive analytics and historical data to anticipate customer needs, identify risks, and recommend proactive interventions to reduce friction.
• Partner cross-functionally with Product, Customer Success, Sales, and Support teams to embed customer insights into roadmaps, service design, and operational strategies.
• Develop and deliver standardized reporting and dashboards to communicate key customer insights. Ensure reporting is adopted and used effectively by internal stakeholders.
• Provide guidance and training to teams on interpreting customer insights, encouraging a culture of customer-centricity and broad adoption of Voice of Customer practices.
• Advocate for the customer in internal strategy discussions, ensuring that their voice is represented and prioritized in business decisions.
• Maintain awareness of customer experience trends and industry benchmarks to inform internal strategies and maintain competitive differentiation.
• Collaborate with internal teams to define data requirements and refine processes to support comprehensive customer insights.

Background/Experience

• 4-5+ years of analytics experience, preferably in a customer experience, customer insights, customer success, customer research, or customer data analysis role
• Strong critical thinking skills
• Qualitative and quantitative research experience
• Strong storytelling and communication skills, both written and verbal
• Strong project planning and management skills
• Prior experience with technology products strongly preferred
• Dashboard and reporting design experience
• Tableau experience preferred, Qualtrics experience is a plus
• BA required

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.