Sdc De Operations Service Delivery -- Analyst Alpharetta Ga jobs at Ey

As Testing Manager, your focus will be planning and executing various test cycles for large SAP implementations. You will work with the project team and third parties to confirm the business requirements that must be tested and the approach to meet testing requirements. You will be responsible for working directly with the functional work streams to build test scenarios and cases that cover all business requirements and satisfy the defined test strategy. Testing cycles can include functional unit testing, system integration testing, user acceptance testing, and regression testing.

In this role, you will build and manage the delivery of technology transformation projects and programs that align with our organizational strategy. You will provide assurance to leadership by managing timelines, costs, and quality, while leading both technical and non-technical project teams in the development and implementation of innovative technology solutions.

Your key responsibilities

As a Manager in this dynamic role, you will be at the forefront of technology transformation, ensuring that projects are delivered effectively and efficiently. You will face challenges that require innovative problem-solving skills and will have the opportunity to learn and grow in a fast-paced environment. Your responsibilities will include:

• Leading workstream delivery and tracking deliverable completion and project status.
• Actively participating in client working sessions and leading workstreams from planning through execution to closure.
• Managing engagement economics and implementing resource plans and budgets.
• Travel required regularly as needed by external client.

Skills and attributes for success

To thrive in this role, you will need a blend of technical and interpersonal skills. Your ability to build and manage relationships will be key to your success. The following skills and attributes will make a significant impact:

• Define the test strategy, planning, implementing and quality assurance for large complex projects
• Proven ability to drive test design, preparation, and execution across extensive business and system requirements within tight timelines.
• Proficiency in project and portfolio management tools.
• Strong understanding of iterative and hybrid delivery methodologies.
• Ability to manage project or program resource management effectively.
• Excellent communication skills with a focus on client trust and value.

To qualify for the role, you must have

• A bachelor’s degree (4-year degree).
• Typically, no less than 4 - 6 years of proven experience in a testing lead role, specifically with large SAP implementations.
• Experience in developing test strategies, scenarios, and cases.
• Strong understanding of various testing methodologies and best practices.
• Demonstrate expertise in technical skills application functional design.
• Familiarity with the System Development Lifecycle.
• Knowledge of the Technology Landscape.
• Experience in leading teams.
• A flexibility and willingness to travel to meet client needs; travel is estimated at 40-60%.

Ideally, you’ll also have

• Familiarity with testing tools and automation frameworks.
• Experience in leading complex technical initiatives.
• A track record of continuous process improvement.
• Strong analytical skills with a focus on innovative solutions.

Our global tax professionals deliver connected services across disciplines, helping clients navigate change and make informed decisions. Using advanced technology and deep expertise, we support planning, compliance, and strategy across six sub-service lines. If you're committed, thorough, and experienced in international tax, we’d love to hear from you.

Join our GCC-based tax team as an experienced transfer pricing specialist, where you'll work in a professional, client-focused environment on exciting projects. We offer flexibility and autonomy, allowing you to shape your workday while contributing to impactful solutions.

Your key responsibilities

You'll play a key role throughout the project lifecycle, translating data into insights and building strong client relationships across industries. You'll also lead multiple transfer pricing engagements and contribute to high-quality tax planning services.

Qualifications & Experience

• Minimum of 3+ years' experience in a similar role – either from another audit house or an in-house transfer pricing section
• An understanding of complex transfer pricing concepts and broad exposure to transfer pricing issues
• Strong organizational, analytical and verbal/written communication skills
• Professional and educational qualifications are Master of Science (MSc) in Business Administration and Commercial Law, Master of Science (MSc) in Business Administration and Auditing or Master of Laws

Ideally, you’ll also have

• Proficiency in Arabic
• A consistent record of excellence in a professional services environment
• Existing transfer pricing experience

Integrated Risk Management (IRM) Managed Services Center Senior Analyst (Senior)

The risk landscape is continuously changing due to market volatility, geopolitical crises, wide-spread economic changes, regulatory reforms and cyber threats. As a result, organizations look to us to transform their approach to risk to turn it in a means to not only protect the enterprise but create value.

Clients retain IRM Managed Services to assist them with transforming their risk functions and providing operational support for technology solutions to provide the executive leadership with valuable insight for decision making. As an IRM professional you will belong to a globally connected team of specialists delivering services from our Dallas Service Center.

Your Key Responsibilities

As a member of our IRM service center, you will be part of a specialized team supporting the delivery of risk and technology solutions on Governance, Risk, and Compliance (GRC) platforms such as Archer Technologies and Service Now.

Skills and Attributes for Success

• Responsible for managing IRM service center delivery around GRC offerings
• Support ongoing maintenance and enhancement requirements for our clients
• Supervising daily activities of 8-12 service center Tier 1 or 2 Analysts
• Managing project/engagement budgets for IRM service center capabilities
• Support development of policies and procedures to guide IRM service center activities
• Assist IRM service center manager with project planning and identification of opportunities to improve delivery of services
• Communicate issues and seek support in a timely manner to eliminate roadblocks and drive collaboration, speed, innovation, and excellence
• Maintain a professional communicative relationship with IRM engagement team utilizing IRM service center support
• Provide timely, comprehensive, and accurate information in both written and verbal communications

To qualify for the role, you must have

• 2+ years of relative development experience as a System Administrator
• Archer Certified Administrator – Specialist or Archer Certified Administrator – Expert (formerly Archer Certified Professional)
• Experience with data feeds, APIs, and other integrations
• Proficiency with Microsoft Office (e.g., Outlook, Word, Excel, PowerPoint, etc.)
• Possess working knowledge of and prior experience applying risk management fundamentals
• Excellent written and oral communication skills
• Proven leadership skills
• Past experience managing and prioritizing multiple projects / work streams
• Ability to think critically and problem solve
• A team-focused mentality with the proven ability to work effectively with diverse stakeholders
• Proactive attitude, seeking for improvement opportunities which can positively impact the business
• An ability to work under pressure while maintaining a professional image and approach
• Decision-making capabilities, with an ability to weigh the pros and cons of potential actions and identify the most appropriate one

Ideally, you’d also have

• Associate or Bachelor’s degree in Computer Science, Information Systems, Business, or other related area of study preferred
• Prior military experience preferred
• Ability to obtain and maintain a Secret-level clearance or higher
• Past experience mentoring and developing personnel
• ServiceNow Certifications: Certified System Administrator (CSA)
• Proficiency with scripting and data integration within the ServiceNow platform
• 2+ years of supervisory experience

The role will also include responsibility for Requirements Engineering and Requirements Management. You will work with stakeholders to elicit, document, manage, and validate business and technical requirements, ensuring that they are aligned with delivery goals and remain traceable throughout the project lifecycle.

In addition to Agile delivery leadership, this role includes ownership of Quality Assurance and Test Management activities. You will be responsible for test planning, triaging defects with stakeholders, coordinating user acceptance testing (UAT), and overseeing ongoing test monitoring and reporting throughout the delivery lifecycle.

Your key responsibilities:
• Facilitate and manage Agile ceremonies such as sprint planning, stand-ups, retrospectives, and reviews.
• Guide Agile teams and business stakeholders through backlog creation, refinement, and prioritization.
• Collaborate closely with other product owners, scrum masters, developers, testers, and business stakeholders to ensure continuous delivery and alignment with business objectives.
• Translate business requirements into well-structured user stories and acceptance criteria that guide development and quality assurance efforts.
• Plan and coordinate all aspects of Quality Assurance, including test strategy, test planning, test case definition, and UAT coordination.
• Monitor test execution and defect resolution processes, ensuring issues are triaged, tracked, and resolved in collaboration with stakeholders.
• Provide test progress updates and quality reports to stakeholders, ensuring transparency and proactive risk management.
• Support Agile planning, estimation, and forecasting of delivery timelines and resource requirements.
• Monitor delivery progress using Agile metrics and dashboards, driving continuous improvement based on data insights.
• Coach client teams and internal stakeholders in Agile frameworks, values, and practices, adapting to various organizational maturity levels.
• Support Agile transformation initiatives by defining roadmaps, training sessions, and governance structures.
• Utilize Agile tools such as Azure DevOps, Jira, and Confluence to manage projects, track progress, document requirements, and monitor test coverage.
• Contribute to internal frameworks and reusable assets that enable consistent delivery of Agile services.
• Stay current with trends in Agile delivery, quality management, and enterprise technology to guide clients through evolving best practices.

Skills and attributes for success:
• Deep understanding of Agile delivery methodologies (Scrum, Kanban, SAFe, etc.).
• Strong knowledge of quality assurance principles and test management practices in Agile environments.
• Experience using Agile project management and test tools (Azure DevOps, Jira, TestRail, Xray, etc.).
• Excellent communication and facilitation skills with a strong ability to influence stakeholders at all levels.
• Strong organizational and multitasking skills to manage several projects or workstreams in parallel.
• Experience leading UAT cycles and coordinating testing across diverse stakeholder groups.
• Analytical mindset with a continuous improvement attitude.
• Ability to work both independently and within diverse cross-functional teams.
• Strong stakeholder management skills across business, delivery, and technical domains.

To qualify for the role, you must have:
• Bachelor's degree in Computer Science, Information Systems, Business, or a related field.
• Minimum 5 years of experience in Agile delivery environments across cross-functional teams.
• Practical experience managing Agile product backlogs and facilitating delivery pipelines.
• Proven experience in quality assurance and test management roles within Agile projects.
• Experience engaging directly with business and IT stakeholders to define and deliver solutions.
• Agile certifications such as Scrum Master (CSM/PSM), SAFe Agilist, PMI-ACP, or equivalent are desirable.
• ISTQB or equivalent test management certification is considered an asset.
• A fluent command of English (spoken and written).

What we offer

Your key responsibilities

You’re likely to spend your time on a diverse array of projects, responsibilities and tasks, supporting client engagements by participating in day-to-day interactions with team members, providing a quality work product and driving delivery of services to meet deadlines. You will support the Customer Tax Operations practice with the preparation and delivery of tax information reporting (1099/1042-S/8804), FATCA/CRS reporting, tax withholding certificate validation (Forms W-8/9) and related withholding and reporting reconcilations for engagements with banks, wealth and asset management firms and insurance companies. You’ll be working in a highly collaborative culture, where listening to and sharing information with colleagues is an essential part of the role.

Skills and attributes for success

• Timely, efficient and accurate support of the production of information reporting in a volume-driven environment within deadline-driven time frames established by governmental agencies and as dictated by the performance standards set forth by the practice’s clients
• Balancing time between multiple projects and responsibilities, working with multiple engagement teams to serve multiple clients
• Understanding of tax withholding certificates (Forms W-8/W-9) and FATCA/CRS Self Certification forms as well as information returns, including the data and information that’s required on the forms or information return for accuracy in tax reporting.
• Understanding of vendor and client systems that support an tax operations function.
• Analyzing bridged customer data and transaction information to identify potential errors and omissions and applying knowledge of basic tax concepts to make decisions and take action to modify tax reporting coding or reporting pertaining transactions and income to support accuracy in tax reporting
• Managing internal and external communications, including requesting and documenting receipt of client authorizations and instructions, as well as other correspondence that is material to the tax compliance process using the tax software, basic software applications such as Microsoft Word, Excel and Power Point, and proprietary client collaboration tools
• Communicating with client tax liaisons, tax compliance teams and other stakeholders to gather required information, and obtain instruction or authorization necessary for timely, accurate production of tax information reporting.
• Support billing and collections for tax compliance and related services
• Assist engagement team with reconciliation of customer demographic date, transaction data and tax information returns to achieve complete, accurate and timely filing of those returns; including identifying and resolving reconciliation discrepancies
• Routinely communicating with immediate supervisor and colleagues to obtain guidance and instruction pertaining to performance of work, provide updates on status of work, and discuss recommendations concerning correction of data issues to support accuracy and consistency in tax reporting

To qualify for the role, you must have

• Bachelor degree (Accounting, Business, Finance or equivalent degree preferred)
• 1–2 years of experience
• Proficient in basic computer software applications, including Microsoft Word, Excel and PowerPoint and ability to learn other software applications
• Working knowledge of 1099/1042-S reporting systems
• Working knowledge of tax compliance and information reporting rules
• Ability to work effectively both independently and with a team, and assist with a variety of projects of varying degrees of complexity
• Leverage knowledge gained through education and on-the-job experience as well internal and external training and coaching to perform essential functions of the job
• Assist with training less experienced team members on administrative tasks and tasks supporting the tax compliance process
• Excellent organizational and verbal/written communication skills
• Ability to follow a standardized process and ask questions when needed
• Prioritization of assignments to achieve appropriate workflow and timely production of client deliverables
• Commit to periodic travel (5%–10%)

Ideally, you’ll also have

• Experience in a professional services environment
• A proven record in information reporting and withholding tax laws and concepts required to prepare US federal and state information and withholding tax returns
• Experience with tax withholding validation and complete tax withholding certificates
• Experience with FATCA/CRS reporting templates
• Strong analytical skills and attention to detail
• The ability to adapt your work style to work with both internal and client team members
• A proficiency in trust tax software

What we look for

We’re interested in tax professionals with a genuine interest in providing outstanding services to some of the world’s most influential people. Working with people from all backgrounds, from executives and entrepreneurs to investors and families, you’ll use your experience and status as a trusted advisor to maintain and further our reputation for excellence.

Your Key Responsibilities

• Effectively lead and motivate service delivery center team who support technology consulting engagements and provide technical leadership with the SRC&R service operations and delivery
• Provide guidance and direction to the on-site GPS SRC&R consultants in identifying process improvements, including junior staff members, enhancing existing SRC&R solutions and operating SRC&R processes as required
• Additional responsibilities include support in the following areas:
  • Assess cybersecurity controls, programs and strategies using our proprietary framework and industry frameworks
  • Operate SRC&R solutions based upon engagement defined policies and procedures
  • Cybersecurity measurements and monitoring development and operations
  • Cybersecurity strategy and roadmap development
  • NIST Risk Management Framework and Assessment and Authorization enhancement, operations and governance
  • Cybersecurity focused Supply Chain Risk Management and/or Third-Party Risk management operations, assessment and enablement
  • Cybersecurity process design and re-engineering
• Drive high-quality work products within expected timeframes.
• Monitor progress and manage risk while ensuring stakeholders are kept informed about progress and expected outcomes
• Use knowledge of industry trends to identify engagement and client service issues and communicate this information to the on-site engagement team through written correspondence and verbal presentations.
• Stay informed of current Cybersecurity industry trends relevant to the services being delivered

Skills and attributes for Success

• Working knowledge of security frameworks and standards such as ISO 27001/2, PCI DSS, NIST 800-53, NIST CSF and the cybersecurity laws and regulations such as FISMA
• Ability to produce high-quality work products within expected timeframes
• Leadership experience

To qualify for the role you must have

• Bachelor's degree in a related field
• A minimum of 1+ years of related work experience
• Must be able to obtain and maintain a Secret-level clearance or higher
• Must be comfortable working in-person as needed
• Experience in one or more of the following areas:
  • Cybersecurity assessments
  • IT and cybersecurity policies, standards, procedures and controls
  • Cybersecurity strategies and roadmaps
  • Cybersecurity awareness and training
  • Cybersecurity metrics and reporting
  • Cybersecurity organization design and implementation
  • Cybersecurity and risk management solution design and implementation (e.g. SNOW IRM, Archer GRC, RiskLens, Azure Security Center, etc.)
  • Federal RMF solution operations (e.g eMass CSAM, Xacta, etc.)
  • Cybersecurity and IT architecture experience (e.g. cloud security architect, security architect)
  • Flexibility to travel up to 20%

CISSP, CISM, CISA, CIPT, CIPM, CIPP CRISC or other relevant certification

• Prior experience in a service delivery center or similar environment

You will play a key role in defining and reviewing how Private Equity (“PE”) Fund advisors meet regulatory, tax, and financial statement reporting requirements, using our new, proprietary EY-developed technology platform. Top tier PE fund managers are assessing and onboarding to the EY platform, which brings together investment risk data, transaction, and holdings data into a single platform for workflow management, transparency, and accountability to lower reporting costs and streamline their fund accounting and fund financial reporting processes. Join our team and assist leading PE fund advisors address their most complex reporting and technology challenges.

Your key responsibilities

• Review journal entries and related support documents for quarterly fund valuation entries.
• Review the work of other team members with diverse backgrounds to ensure accuracy and completion according to regulatory reporting policies and procedures.
• Drive high quality work products within expected timeframes and budget. Monitor progress, manage risks, and ensure leadership is kept informed about progress and expected outcomes.
• Resolve any exceptions/negative trends in Reference Data Operations and continuously develop and implement possible solutions to streamline existing processes.
• Bring strong attention to detail, problem solving and critical thinking to ensure work is complete and accurate and escalate issues to leadership when appropriate.

Skills and attributes for success

• Capable of transforming demonstrations into comprehensive written procedures, work aids, FAQs, and other documentation.
• Understands how to structure written content to enhance usability for end users.
• Quickly grasps new processes and can actively collaborate with Subject Matter Advisors and other team members to develop corresponding procedures, ensuring alignment with organizational standards and best practices.
• Actively participates in discussions by posing relevant questions during meetings and demonstrations, seeking clarification from Subject Matter Advisors as needed to enhance understanding and drive informed decision-making.
• Possesses a risk-aware mindset, capable of identifying key risk areas and effectively communicating them to relevant team members, while also playing a proactive role in contributing to their resolution.
• Demonstrates a strong ability to build and nurture relationships with various stakeholders, gathering valuable input and feedback on policies and training initiatives to foster a collaborative environment.
• Detail-oriented, meticulously capturing all aspects of a process and ensuring their incorporation into our procedures and policies, thereby promoting consistency and accuracy across the organization
• Strong interest in gaining expertise in the complexities of private equity and real estate fund accounting, investment accounting, and reporting practices.
• Deliver client requirements in a regulatory driven environment, process improvements, and understand operationally complex fund accounting principles.
• Develop relationships with team members across multiple geographic locations and time zones

To qualify for the role, you must have:

• At least 3 years of work experience in fund accounting operations, fund audit, or a related field within the asset management industry, especially private equity and real estate funds.
• Strong technical writing skills and relevant experience writing accounting policies, procedures, and training materials.
• Ability to run client-facing meetings to gather requirements needed to create new or refresh existing accounting policies.
• Working knowledge of common and complex private equity and real estate fund structures.
• A bachelor’s degree in business, accounting, finance or related discipline
• Analytical skills, especially those related to fund accounting, investment accounting and asset management.
• Strong proven communication skills demonstrated through effective writing and presentations to clients and internal stakeholders.
• Effective leadership, project management, and organizational skills.
• An understanding of financial products and services, including those related to depository institutions, asset management, securities, financial technology, and/or private equity.
• An interest in working in an environment which encourages continuous learning, development and identification of opportunities for improvement of individual and team performance.
• A willingness to travel on an exception basis for client needs.

Ideally, you’ll also have:

• Understanding of risk and controls framework utilized in developing SSAE 18 SOC 1 reports.
• An interest in technical accounting concepts.
• Understanding of fund legal documents (LPA, PPM) and fund structure charts.
• Experience overseeing the work of junior team members including coaching and mentoring

What we look for

You should be flexible and able to juggle multiple responsibilities, including delivery of exceptional quality work to our clients. In addition, you’ll be a motivated self-starter, and will value sharing best practices with your colleagues and leaders.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Plus, we offer:

• Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture : You’ll be embraced for who you are and empowered to use your voice to help others find theirs.