Supply Chain & Operations - jobs at Ey in United States, New York

Supply Chain Operations – ServiceNow Procurement Consulting - Manager

We are seeking a manager with deep expertise in end-to-end Procurement and ServiceNow Source-to-Pay (S2P) capabilities. As a ServiceNow Procurement Consulting Manager, you will play a pivotal role in driving the design, implementation and optimization of procurement solutions for our clients. You will lead a team of consultants to deliver innovative solutions that enhance procurement processes and drive efficiency through the design and implementation of orchestration solutions enabled by ServiceNow. This position offers the chance to work closely with clients, understand their needs, and provide strategic guidance to help them achieve their procurement goals.

Your key responsibilities

As a manager in EY’s Procurement practice, you will:

• Lead the business process design of orchestration solutions enabled by ServiceNow
• Collaborate with our ServiceNow technology consultants to ensure alignment between business processes and technical solutions
• Analyze client procurement needs and develop strategic designs that enhance efficiency and effectiveness

• Design and implement AI-driven procurement solutions to optimize decision-making and process automation

• Conduct workshops and training sessions to promote best practices in procurement and orchestration
• Foster strong relationships with client stakeholders to ensure successful project delivery and client satisfaction
• Provide thought leadership on procurement process optimization and orchestration strategies
• Support business development initiatives by identifying opportunities for new solutions and enhancements
• Ensure compliance with procurement policies and industry regulations throughout the design process
• Mentor and guide team members in best practices for process design and implementation

Skills and attributes for success

• Ability to think holistically across people, process, data, and technology to design next-generation solutions
• Analytical mindset with a focus on process improvement and problem-solving.
• Ability to manage multiple projects and priorities effectively
• Deep understanding of ServiceNow's S2P capabilities and procurement best practices
• Strong communication and storytelling skills with the ability to tailor technical insights for business audiences
• Client-facing experience in shaping or selling transformation programs
• Entrepreneurial mindset with the ability to thrive in ambiguous, fast-moving client environments
• Strong leadership and team collaboration skills
• Excellent communication and stakeholder management abilities

To qualify for the role, you must have

• A bachelor’s degree in Supply Chain, Information Technology, or a related field
• 5-8 years of experience in business process design, procurement consulting or ServiceNow S2P
• Strong understanding of procurement processes and best practices
• Proven experience with ServiceNow and its procurement solutions
• Demonstrated experience in shaping and defining solutions for operational efficiency or digital enablement

Ideally, you’ll also have

• Previous experience in a leadership role within a consulting environment
• Experience with Agile methodologies and project management frameworks

• Experience with other leading Procurement technology (Ariba, Coupa, etc.) and AI solutions
• Consulting experience or involvement in multi-disciplinary transformation projects
• Experience in change management and process optimization

Job Description

As a Procurement Manager, you will support all aspects of client-facing procurement technology projects, which spans many leading solutions in the market (e.g. GEP, Zycus, and Zip). You will be expected to drive project initiatives and lead process design, implementation, problem solving, and project management activities that add value and results for our client base.

Typical responsibilities include:

Project Execution

• Manage implementation of procurement solutions throughout the full lifecycle of execution
• Provide thought leadership and benchmarking
• Lead and drive current state activities
• Lead and drive future state end to end process design sessions
• Identify S2P business, technical, and integration requirements to support the implementation of S2P technologies.
• Synthesize disparate data sources into insights and clear deliverables
• Work together with clients to identify and interpret key project requirements
• Develop and enhance relationships with client stakeholders
• Create project plans and manage delivery of client project work
• Coordinate with subject matter experts within and outside of the firm

Business Development

• Support sales pursuits
• Develop materials and thought leadership for go-to-market conversations

Travel Requirements:

Travel is required for this role and could vary from 10-50%

Job Description

As a Procurement Operating Model Transformation Manager, you will lead and deliver end-to-end procurement transformation engagements for clients across industries. The role focuses on reviewing the client’s current state challenges, bringing in leading practices for discussions across people, processes, technology and data lenses. Enabling the leaders of procurement at client to define strategic transformation roadmaps, optimizing source-to-pay operations, deploying digital procurement solutions, and driving measurable business outcomes. As a trusted advisor, you’ll help clients elevate procurement’s impact—from cost savings to enterprise value creation.

1. Client Delivery & Project Leadership

· Design and execute procurement transformation programs spanning strategy, process, digital, and operating model dimensions.

· Lead cross-functional client teams to assess current maturity and define future-state procurement models.

· Leverage benchmarking data to evaluate maturity and drive strategic roadmap development

· Develop robust business cases and track value realization (cost savings, efficiency gains, supplier innovation).

· Manage engagement economics, timelines, and deliverables while ensuring high-quality outputs.

2. Procurement Operating Model and Process Design

· These projects could include, current state process review, organization analysis, spend analysis, buy channel review, digital procurement platform review, policy and master data review

· Shape client procurement strategies aligned with corporate priorities (e.g., ESG, resilience, digital).

· Define target operating models, governance frameworks, and performance measurement systems.

· Advise on organizational design, capability building, and role alignment to enable future-state operations.

· Reimagine source-to-pay processes for automation, analytics, and user-centric design.

· Integrate spend analytics, supplier intelligence, and category strategy tools to drive insight-led decisions.

· Drive stakeholder alignment across client business units, finance, IT, and procurement.

· Support in communication, training, and adoption strategies to ensure sustainable transformation.

· Coach client teams to build internal capability and embed new ways of working.

3. Business and Practice Development

· Support business development through proposal creation, client presentations, and industry insights.

· Mentor junior consultants and contribute to practice capability building.

· Contribute to intellectual capital and go-to-market offerings on procurement transformation, digital, Agentic AI, ESG etc.

Travel Requirements:

· Travel is required for this role and could vary from 20-50%

Skills & Qualifications

· 7-8 years of experience in procurement, sourcing, or supply chain with a minimum of 4–5 years in consulting or transformation roles that include leading teams.

· Proven success leading procurement operating model redesign, technology enablement, or cost optimization programs.

· Strong project management, analytical, and client-facing communication skills.

· Demonstrated ability to lead and influence senior stakeholders.

· Experience with digital procurement tools (Ariba, Coupa, Zycus, GEP, Jaggaer, Ivalua, etc.) and spend analytics.

· Exposure to AI, RPA, or advanced analytics in procurement.

· MBA or equivalent postgraduate qualification preferred.

· Professional certifications (CIPS, PMP, Six Sigma, or equivalent).

Our Business Tax Advisory practice gives you the opportunity to focus on U.S. tax information reporting & withholding matters. You will work in a group environment on challenging information reporting and withholding engagements across all financial services sectors. We offer the specialization in assisting clients with mission-critical operationaltax issues and customer reporting issues. Specifically, our experienced practitioners work across tax and operations to deliver advice and support throughout the project lifecycle. You will work closely with colleagues to assist clients in understanding relevant tax rules and implementing changes to their operations, processes and systems.Foreign Account Tax Compliance Act (FATCA), and domestic withholding and reporting matters.You can expect to work on engagements dealing with the FATCA, cost basis reporting, and various other global compliance and reporting initiatives, such as the Common Reporting Standard (CRS). As you progress within EY and our CTOR tax team, you will become a trusted business advisor to your clients. As you develop, you will benefit from being led and mentored by nationally recognized tax professionals who include some of the firm’s most senior tax talent.

The CTOR Tax Services practice invests in the development of its team, with frequent virtual training, update calls and in-person trainings to help individuals develop technical skills and learn about new areas of the law. Through your experiences, you will develop your skill sets and learn how CTOR requirements are managed within large to medium size companies.

Your key responsibilities

You will interface daily with superiors, peers and subordinates and clients on large and small CTOR projects. This could include interpreting IRS Code and Regulations, drafting guidance, data analyzation and requirements development that help clients translate and implement these rules. You may conduct a gap analysis of the current state of clients’ policies, procedures and systems and write business requirements. You will be part of a team that prepares documentation including presentations and flow charts. You will be involved in technical analysis, process improvement and respond to requests for proposals from clients. You will also get the opportunity to support the development of innovative technology solutions, as well as train and manage staff located in remote delivery centers.

Skills and attributes for success

• Ability to read and interpret IRS Code, regulations and instructions
• Strong writing skills for policy and procedure writing is a must
• Ability to interface with all facets of our business
• Ability to multitasking and project management capability
• Creative problem solving, strong critical thinking
• Ability to drive success as both an individual contributor and team member.

To qualify for the role, you must have at a minimum

• A Bachelor's degree from an accredited college/university and J.D., LL.M. in Taxation, and/or Master's in Taxation (MST) preferred
• A minimum of 5 years of relevant tax consulting or tax operational experience
• Be a licensed attorney, CPA, Project Management Professional, Six Sigma, Lean or equivalent certification or a certified member of the Institute for Professionals in Taxation or have the ability to obtain one of these designations

Ideally, you’ll also have

• Active participation in industry groups such as SIFMA, ABA, IIB
• The ability to understand and implement tax rules

• A demonstrated interest in tax information reporting and withholding work in Chapter 3, Chapter 4 and Chapter 61 or some experience working with these matters

Job Description

As a Procurement Manager, you will support all aspects of client-facing procurement technology projects, which spans many leading solutions in the market (e.g. GEP, Zycus, and Zip). You will be expected to drive project initiatives and lead process design, implementation, problem solving, and project management activities that add value and results for our client base.

Typical responsibilities include:

Project Execution

• Manage implementation of procurement solutions throughout the full lifecycle of execution
• Provide thought leadership and benchmarking
• Lead and drive current state activities
• Lead and drive future state end to end process design sessions
• Identify S2P business, technical, and integration requirements to support the implementation of S2P technologies.
• Synthesize disparate data sources into insights and clear deliverables
• Work together with clients to identify and interpret key project requirements
• Develop and enhance relationships with client stakeholders
• Create project plans and manage delivery of client project work
• Coordinate with subject matter experts within and outside of the firm

Business Development

• Support sales pursuits
• Develop materials and thought leadership for go-to-market conversations

Travel Requirements:

Travel is required for this role and could vary from 10-50%

Supply Chain Operations – ServiceNow Procurement Consulting - Manager

We are seeking a manager with deep expertise in end-to-end Procurement and ServiceNow Source-to-Pay (S2P) capabilities. As a ServiceNow Procurement Consulting Manager, you will play a pivotal role in driving the design, implementation and optimization of procurement solutions for our clients. You will lead a team of consultants to deliver innovative solutions that enhance procurement processes and drive efficiency through the design and implementation of orchestration solutions enabled by ServiceNow. This position offers the chance to work closely with clients, understand their needs, and provide strategic guidance to help them achieve their procurement goals.

Your key responsibilities

As a manager in EY’s Procurement practice, you will:

• Lead the business process design of orchestration solutions enabled by ServiceNow
• Collaborate with our ServiceNow technology consultants to ensure alignment between business processes and technical solutions
• Analyze client procurement needs and develop strategic designs that enhance efficiency and effectiveness

• Design and implement AI-driven procurement solutions to optimize decision-making and process automation

• Conduct workshops and training sessions to promote best practices in procurement and orchestration
• Foster strong relationships with client stakeholders to ensure successful project delivery and client satisfaction
• Provide thought leadership on procurement process optimization and orchestration strategies
• Support business development initiatives by identifying opportunities for new solutions and enhancements
• Ensure compliance with procurement policies and industry regulations throughout the design process
• Mentor and guide team members in best practices for process design and implementation

Skills and attributes for success

• Ability to think holistically across people, process, data, and technology to design next-generation solutions
• Analytical mindset with a focus on process improvement and problem-solving.
• Ability to manage multiple projects and priorities effectively
• Deep understanding of ServiceNow's S2P capabilities and procurement best practices
• Strong communication and storytelling skills with the ability to tailor technical insights for business audiences
• Client-facing experience in shaping or selling transformation programs
• Entrepreneurial mindset with the ability to thrive in ambiguous, fast-moving client environments
• Strong leadership and team collaboration skills
• Excellent communication and stakeholder management abilities

To qualify for the role, you must have

• A bachelor’s degree in Supply Chain, Information Technology, or a related field
• 5-8 years of experience in business process design, procurement consulting or ServiceNow S2P
• Strong understanding of procurement processes and best practices
• Proven experience with ServiceNow and its procurement solutions
• Demonstrated experience in shaping and defining solutions for operational efficiency or digital enablement

Ideally, you’ll also have

• Previous experience in a leadership role within a consulting environment
• Experience with Agile methodologies and project management frameworks

• Experience with other leading Procurement technology (Ariba, Coupa, etc.) and AI solutions
• Consulting experience or involvement in multi-disciplinary transformation projects
• Experience in change management and process optimization

Our Business Tax Advisory practice gives you the opportunity to focus on US tax information reporting & withholding matters. You will work in a group environment on challenging information reporting and withholding engagements across all financial services sectors. We offer the specialization in assisting clients with mission-critical operationaltax issues and customer reporting issues. Specifically, our experienced practitioners work across tax and operations to deliver advice and support throughout the project lifecycle. You will work closely with colleagues to assist clients in understanding relevant tax rules and implementing changes to their operations, processes and systems.Foreign Account Tax Compliance Act (FATCA), and domestic withholding and reporting matters.You can expect to work on engagements dealing with the FATCA, cost basis reporting, and various other global compliance and reporting initiatives, such as the Common Reporting Standard (CRS). As you progress within EY and our CTORS tax team, you will become a trusted business advisor to your clients. As you develop, you will benefit from being led and mentored by nationally recognized tax professionals who include some of the firm’s most senior tax talent.

The CTORS Tax Services practice invests in the development of its team, with frequent virtual training, update calls and in-person trainings to help individuals develop technical skills and learn about new areas of the law. Through your experiences, you will develop your skill sets and learn how CTORS requirements are managed within large to medium size companies.

Your key responsibilities

You will interface daily with superiors, peers and subordinates and clients on large and small CTORS projects. This could include interpreting IRS Code and Regulations, drafting guidance, data analyzation and requirements development that help clients translate and implement these rules. You may conduct a gap analysis of the current state of clients’ policies, procedures and systems and write business requirements. You will be part of a team that prepares documentation including presentations and flow charts. You will be involved in technical analysis, process improvement and respond to requests for proposals from clients. You will also get the opportunity to support the development of innovative technology solutions, as well as train and manage staff located in remote delivery centers.

Skills and attributes for success

• Ability to read and interpret IRS Code, regulations and instructions
• Strong writing skills for policy and procedure writing is a must
• Ability to interface with all facets of our business
• Ability to multitasking and project management capability
• Creative problem solving, strong critical thinking
• Ability to drive success as both an individual contributor and team member.

To qualify for the role, you must have at a minimum

• A Bachelor's degree from an accredited college/university and J.D., LL.M. in Taxation, and/or Master's in Taxation (MST) preferred
• A minimum of 5 years of relevant tax consulting or tax operational experience
• Be a licensed attorney, CPA, Project Management Professional, Six Sigma, Lean or equivalent certification or a certified member of the Institute for Professionals in Taxation or have the ability to obtain one of these designations

Ideally, you’ll also have

• Active participation in industry groups such as SIFMA, ABA, IIB
• The ability to understand and implement tax rules

• A demonstrated interest in tax information reporting and withholding work in Chapter 3, Chapter 4 and Chapter 61 or some experience working with these matters