Manager Executive Support Coordinator jobs at Ey in United States, New York

The role is pivotal in driving market-facing activity, originating net new business, generating sales, and deepening relationships with key clients and alliance partners. You will work closely with Global Industry and Alliance senior leadership and our Global Alliance Heads of Sales to shape and execute growth strategies that align with our most critical priorities.

Your key responsibilities

• Align with Global Industry Alliance Leads to identify priority clients and execute on go to market opportunities and drive sales
• Originate net new deal flow while maintaining and expanding relationships with key buying influences across Alliances, big bets, and Premier and Strategic accounts
• Act as a subject matter expert for a dedicated Alliance, industry, or account, ensuring offerings are effectively leveraged to enhance client service delivery
• Build and maintain strong relationships with C-suite in our Alliances and clients to increase revenue share
• Develop and deploy sales strategies in service of the Service Lines and Super Regions and interlocking through industry, to achieve a global sales target
• Lead early-stage deal pursuits, co-develop the pursuit strategy and transition them to account teams for closure
• Be global exemplars of co-sell with our ecosystem partners
• Build and nurture relationships with sector and account teams of alliance partners to drive joint engagement and ownership of opportunities
• Support and contribute to account planning, including joint planning sessions with alliance partners and big bet leads
• Understand the portfolio of key alliance solution offerings and differentiators
• Execute targeted sales campaigns and participate in quarterly business reviews
• Ensure alignment of alliance and big bet strategies with broader account planning and execution
• Develop an understanding of the strategic investment levers available from alliances to support opportunities
• Track and report on pipeline development and deal progression using internal systems
• Provide strategic input into go to market planning and campaign execution

Skills and attributes for success

Successful candidates will be able to demonstrate:

• Proven track record of originating and closing complex deals in a matrixed environment
• Familiarity with alliance funding models and co-selling strategies
• A track record of driving growth and profitability through joint go-to-market initiatives
• A deep industry understanding to navigate challenges and effectively identify opportunities
• Strong relationship-building skills with senior stakeholders and external partners
• Deep understanding of alliance ecosystems and industry dynamics
• Strategic thinker with a hands-on approach to execution
• Excellent communication, collaboration, and influencing skills
• Experience working in or with professional services firms

Your key responsibilities

The goal is to support our clients to transform their business through product management. As a Product Manager, you will work with multi-discipline feature teams including user experience experts, architects, engineers and others to define and roll out products and services for large global organizations. You will take a user-centric and data-driven approach to product development. You will advocate for the user throughout the product development lifecycle. You can break down and simplify complex processes and touchpoints to deliver exceptional experiences. You are a strategic thinker, can prioritize and define product roadmaps, manage a product backlog, make quick decisions and coordinate the team to release quality products within planned timelines. You understand modern platform structures, cloud architectures, digital platforms and enablers, and data strategy considerations. In addition, you understand and have a perspective on how product and delivery organizations are structured and operate within complex, regulated national and global companies. Outside of client engagements, you have experience with business development activities (e.g. pursuits, proposals) and practice building activities such as mentoring teams and developing/delivering trainings.

Skills and attributes for

• Strategy and Organization
  • Develop product strategies that align with business objectives and account for technology, data and experience design considerations
  • Define product organization and operating models (e.g. product taxonomy, organizational structure, funding methods, product delivery processes, governance models, decision-making models) that help our clients better allocate funding, prioritize work and drive quality and efficient delivery
  • Improve portfolio management with product metrics and OKRs that align work to business objectives and increase transparency/traceability of outcomes
• Technology Delivery
  • Drive technology delivery through defining business requirements (user stories and acceptance criteria), prioritizing backlogs, and creating and maintaining roadmaps
  • Lead cross-functional teams of designers, engineers and testers through the software development lifecycle (SDLC) from ideation through implementation and deployment
  • Advocate and operationalize cross-functional best practices such as user testing, functional and regression test automation and alignment to industry/client standards
• Product Enablement
  • Utilize prevalent product management tools (e.g. JIRA, Azure DevOps, AhA!, Productboard) to ideate and deliver technology solutions
  • Utilize product analytics software and frameworks (e.g, Pendo, amplitude, etc.) to derive insights on user behavior, product performance, and value delivery, translating findings into actionable recommendations
  • Advise on and implement best practices and standards for experience design, agile delivery, technology and data
  • Operationalize leading technologies including generative AI to improve quality and efficiency throughout the SDLC (e.g. user story definition)
• Core Consulting
  • Construct and communicate a compelling story to rally the client around potential changes and associated benefits
  • Own the desired outcomes defined in client engagements and carry through to implementation
  • Manage service delivery, identifying future sales opportunities, and supporting practice development activities.
  • Maintain long-term client relationships and networks and cultivate business development opportunities.
  • Effectively work with client engagement teams with diverse skills and backgrounds fostering an innovative and inclusive work environment.
  • Demonstrate understanding of current technology environment and industry trends and provide recommendations for engagement and client service issues.

To qualify for the role you must have

• Bachelor’s degree in Computer Science, Engineering, Information Systems Management, Accounting, Finance, or a related field and 5 years of progressive, post-baccalaureate work experience. Alternatively, will accept a Master’s degree in Computer Science, Engineering, Information Systems Management, Accounting, Finance, or a related field and 4 years of work experience.
• Facilitate discussions with technical, design and business subject-matter resources to document requirements, establish a vision, and articulate alternatives for future state solutions across various domains and channels.
• Has set product vision, defined and managed product roadmaps, prioritized and managed the backlog and has led product launches.
• Can participate in and drive ideation sessions, standups, sprints and scrums.
• Has a specific domain knowledge and understands the dynamics impacting their product such as market trends, technology and regulatory rules.
• Experience with successfully managing projects with defined deliverables and budgets. Experience must include budgeting and managing the schedule; client relationship management; communicating strategically around key issues; conflict resolution and consensus building.
• Must have a thorough understanding of complex information systems and technology organizations and to be able to work effectively between the application, data infrastructure, operations and security architectural spaces
• Proven delivery skills including the ability to scope/size a project; staff a team with the appropriate skill set; provide subject matter direction and guidance to a team; manage communications with the project sponsors and manage the delivery of an engagement workstream.
• Requires domestic and regional travel up to 80% to serve client needs.

Together, all in, to build a better working world.

Your key responsibilities

• Performing and reviewing daily accounting transactions of clients
• Performing month end / quarter end / year end closing activities
• Maintaining reconciliations with related and third parties
• Preparing tax returns and other compliance requirements
• Preparing payrolls for clients’ employees
• Coordination and communication with shared service centers and clients’ tax teams resident abroad
• Coordination and communication with clients’ tax offices
• Following legislative changes and implementing when applicable
• Coordination with other sub-service lines of EY Tax team
• Supervising the engagement team

Skills and attributes for success

• University degree, preferably in Accounting and Finance or Business Administration
• Knowledge of Uniform Chart of Account; experienced in general accounting for 2 -7 years
• Excellent Excel, PowerPoint and Word skills and experienced in reporting
• Fluency in both written and spoken English
• Knowledge of MS NAV, SAP and Oracle accounting systems is an asset
• Knowledge e-applications such as e-invoice, e-ledger etc.
• Proven originator and team player
• Ability to work with flexible working hours
• SMMM qualification is an asset

What we offer you

Building a better working world

Join our Enterprise Support Services team and you’ll be an integral part of our business enablement function that keeps our organization running strong. You’ll use your interpersonal and communication skills (verbal and written) to interface with employees at all levels. As an Executive Support Coordinator Manager, Supervising Associate, you’ll work across teams to provide the supervision, knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY growth and profitability.

You’ll implement administrative strategic plans as well as maintain performance measurements for a customer base of 650-1,500 people. You’ll also monitor financial and operational performance in accordance with established administrative services parameters. We’ll look to you to effectively lead and develop individuals and teams by using people management processes and tools that involve staffing, training, supervising, coaching and performance management to achieve optimal performance. You’ll be part of a high-performing, diverse and inclusive team sharing best practices.

Your key responsibilities

• Manages, counsels and negotiates assignments for approximately 20-30 Executive Support Coordinators based on client need and resources
• Solicits ongoing feedback from customers to evaluate and coach executive assistants on their performance
• Sets up full project plans including; objectives, milestones, priorities, team, calendar and nature of deliverables
• Demonstrates proactive business development by initiating discussions with existing internal customers on possible additional work and satisfaction with current support
• Coordinates and assists with budget planning and is responsible for operating within approved budget
• Meets or exceeds the needs of our internal customers by partnering with other groups within the matrix organization, cultivating those relationships, aligning people and processes, and identifying workplace efficiencies to add value
• Creates a teaming and knowledge transfer culture
• Participates on national projects
• Collaborates across virtual teams to promote seamless service to customers

Skills and attributes for success

• Ability to work with all levels within the firm and build solid relationships with internal groups
• Exercises influence at many levels of the organization
• Proactively identify and address project risks and opportunities
• Can pinpoint alternative solutions when necessary
• Excellent communications skills, attention to detail and strong organizational skills
• Project management experience
• Ability to instill confidence and provide leadership in managing people

To qualify for the role, you must have

• Bachelor's degree in a related discipline, or equivalent work experience
• 6-8 plus years of experience
• 2 plus years of experience managing people
• Proficiency in MS Word, Excel, PowerPoint, Teams and Outlook
• Ability to work in the New York EY office
• Flexibility with hours to meet business needs
  

Ideally, you’ll also have

• Strong MS Office (e.g., Outlook, Excel, Word)
• Proficiency in MS SharePoint

Job Title: Assistant Manager - Financial Due Diligence

We are seeking an Assistant Manager in Financial Due Diligence to join our Strategy and Transactions team. In this role, you will be instrumental in providing analytical insights for mergers and acquisitions (M&A) and assisting our clients in navigating through the complexities of the transaction process.

Key Responsibilities:

• Conduct financial due diligence for M&A transactions across a variety of sectors.
• Analyze financial statements and business trends to identify financial risks and opportunities.
• Prepare comprehensive due diligence reports that highlight key findings and provide value-added insights to clients.
• Work closely with multi-disciplinary teams to integrate financial due diligence findings with other aspects of the transaction process.
• Manage and mentor junior staff, fostering a learning environment and encouraging career growth.
• Engage directly with clients, ensuring their needs are met and delivering exceptional service.
• Support business development initiatives, including market research and proposal development.

Qualifications and Skill Set:

• A professional accounting / finance qualification (CA, CPA, ACCA, MBA or equivalent)
• A minimum of 3-5 years of experience in financial due diligence
• Strong analytical, problem-solving, and financial modelling skills.
• Excellent communication and report writing skills.
• Ability to manage multiple projects and meet tight deadlines.

Key Responsibilities

• Technical preparation and review of complex trust and estate accountings.
• Perform complex calculations and reconstruction when required.
• Research of state specific principal and income acts when needed.
• Responsible for managing client relationships and retaining client good will.
• Participate in weekly sales calls, and client presentations and business development meetings, when requested.
• Provide timely and effective responses to client needs and compliance requirements.
• Provide estimates for new accounting work and prepare all required documentation for new engagements.
• Build and maintain strong relationships with internal EY groups.
• Facilitate communications and provide assistance to team members by sharing knowledge, offering advice, and making decisions to meet engagement deliverables.
• Develop operational efficiencies to deliver timely high-quality services and work products.
• Contribute to a flexible, stable and team oriented working culture that fosters staff development.
• Complete self- study courses to maintain and enhance knowledge of fiduciary accounting and software applications, and to meet Firm continuing education requirements.
• Work to ensure all projects are properly and timely billed and oversee follow-up with clients regarding bill collections.

Skills and Attributes for Success

To qualify for the role, you must have

• Bachelor’s degree.
• CPA, EA, licensed Attorney, Professional Fiduciary orCTFA (Certified Trust and Fiduciary Advisor) certification
• 5+ years of fiduciary/court accounting experience at a bank, law firm or CPA firm with a proven track record of successfully managing staff and engagements.
• Excellent technical fiduciary accounting skills.

• Experience working with complex assets (LLCs, partnerships, alternative investments, etc.) and large trusts and estates.
• Experience working with family offices a plus.
• Demonstrated excellent interpersonal, analytical, and problem-solving ability.
• Excellent verbal and written communication skills.

• Experienced at reviewing IRS Forms 706, 1041 and K-1s.

Ideally, you will also have

• Understanding of complex investments and fiduciary tax.
• Understanding of trust structures and trust terminology.
• Ability to review and interpret trust agreements and estate planning documents.
• Strong management and leadership skills.
• Strong client interaction skills.
• Proficient with software applications, including OneSource Accounting Software FAS; Microsoft Word and Excel.

Quality Manager – Africa Tax

Your role will focus on further strengthening and innovating our existing processes, whilst enabling sustainable growth and consistent high-quality service delivery to our clients.

You will be required to:

1. Engage with leaders across our Africa business.
2. Provide consultation support for pursuit governance and engagement quality controls.
3. Support quality, independence and risk management programmes and processes.
4. Innovate existing processes, in response to our rapidly changing environment.
5. Team with a wide stakeholder group across service lines, competencies, functions and geographies.
6. Guide teams on best practice service delivery methods, tools and practices.
7. Interpret and apply EY Service Quality policies.

Your key responsibilities

The responsibilities listed in this document are not exhaustive and are flexible to accommodate the needs of the business, Africa Quality Projects and overall Firm requirements.

Amongst other things your role will include:

• Managing business risk through driving compliance to firm risk management policies and procedures, whilst achieving an appropriate balance between risk and control.
• Designing and implementing effective processes for the monitoring and management of compliance with the firm risk and quality management processes in the business.
• Enhancing and innovating the Africa Tax Service Line's current processes, promoting sustainable growth and ensuring clients consistently receive high-quality services.

• Support the Tax Quality Leader’s and other Tax Quality Managers.
• Supports strategic projects aimed at simplification of the firm’s quality and risk management policies and processes.
• Facilitates Global Tax Quality Reviews and Local internal quality reviews.
• Provides teams with best practices methodologies, tools and practices for service delivery.
• Spearheads key quality and risk management programmes and procedures.
• Improves existing procedures considering the continually changing environment.
• Collaborates with diverse stakeholders across service lines, competencies, functions and locations.
• Develops controls and governance and identifies, evaluates and manages tax-related risk.
• Advises engagement teams on tax quality-related issues.
• Aids in the creation of local policies and the implementation of global policies.
• Creates routine Tax Quality alerts and similar publications.
• Supports the maintenance of Tax Quality databases.
• Assist in supporting the near shore Regional Delivery Centre based in Mauritius.

Skills and attributes for success

• Effective communication and organizational skills.
• Use business knowledge to make recommendations that facilitate embedding processes and programs.
• Confident in identifying and raising concerns to the Regional Tax Quality Leader, regarding risks and exceptions.
• Ability to execute to plan.
• Knowledgeable on how professional services firms operate.
• Strong presentation skills.
• Strong problem-solving skills.
• Comfortable with change and being a strong change agent.
• Skilled at handling multiple projects concurrently and prioritizing appropriately.
• Ability to work in a team to achieve a common goal in the interest of the EY Global organisation.
• Ability to remain objective and independent in all risk related matters.
• Not easily influenced by domineering personalities so that the interests of EY Global is always maintained.
• Comfortable working with individuals at all levels and creating a network of relationships built on trust.
• Ability to teach others new skills.
• Ability to perform under pressure.
• Competent at interpreting, comprehending, and applying Ernst & Young policies, giving accurate and consistent guidance to others.
• Strong listening skills.
• A strong focus on quality, risk management and efficiency.

To qualify for the role, you must have.

• Minimum 5 years’ work experience in a large professional services firm environment.
• Should be a confident and dynamic individual with excellent written and verbal business communication skills.
• Be able to learn, innovate and take initiative to better enable the business.
• Initiative-taking, high-energy levels, enthusiastic
• Strong managerial and organisational skills
• High levels of integrity and confidentiality.
• High levels of assertiveness and resilience.
• Diligence and commitment to following a process with care.
• Analytical thinker
• Be proficient in MS Word, PowerPoint, Excel, and Outlook.

Ideally, you will also have

• Experience in working in a Big 4 Quality and Risk Management environment.
• Have a suitable degree/certification aligned to risk management, project management or business management.

What we look for

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings, and a wide range of discounts, offers and promotions. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career.
• The freedom and flexibility to manage your role in a way that is right for you.

As a global leader in assurance, tax, transaction, and Tax services, we’re using the finance products, expertise, and systems we’ve developed to build abetter working world. That starts with a culture that believes in giving you the training, opportunities, andfreedom to make things better.Whenever you join, however long you stay, the